1993 Jd Sports Fashion jobs in Rochdale

A growing business is looking for a Rental Customer Advisor to provide exceptional customer service, whilst driving sales growth. You will play a vital role in providing excellent service to valued customers, assisting them in finding perfect rental solutions tailored to their needs. In return, you will receive a basic salary of 28,665 per annum, plus a range of benefits including:

• Commission based on upselling of products (warranties/services etc)
• Ongoing training and development opportunities
• Mobility options (including company car etc.)
• Team events
• 28 days annual leave
• Health insurance after two years' service
• Death in service scheme
• Company pension
• Uniform provided
• Employee discounts

They have a diverse selection of quality cars, vans, 4x4s, trucks and minibuses for daily rental, and flexible contract hire. They provide expert knowledge and advice, to help customers choose the best value hire vehicle for their needs.

As Rental Customer Advisor, your responsibilities will include:

• Greeting and welcoming customers in a friendly and professional manner
• Listening attentively to understand customers' requirements and recommend appropriate options
• Conducting vehicle inspections and documentation to ensure rentals are in optimal condition
• Processing reservations, rental agreements, and payments accurately
• Providing clear and concise explanations of terms, conditions, and insurance coverage
• Promoting add-on services, such as additional insurance coverage, to enhance customers' rental experience
• Handling customer complaints or concerns promptly and professionally
• Collaborating with the team to manage fleet availability and ensure proper vehicle maintenance
• Staying up to date with product knowledge and industry trends to effectively communicate with customers

Were looking for a Rental Customer Advisor with:

• The ability to deliver exceptional customer service to valued customers, manage customer queries to exceed sales targets with business and leisure clients.
• Experience supporting a team and different departments, with the ability to obtain detailed information and form decisions based on customer profile and business needs.
• Reliability and flexibility, including weekends and holidays

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Join Our Team as a Member Support Representative!

Are you ready to make a difference? We are on the lookout for a cheerful and dedicated Member Support Representative to join our client's team in Leeds! If you have a passion for providing outstanding customer service and enjoy helping others, this is the role for you!

Position Details:

• Contract Type: Temporary (3-month contracts)
• Location: Leeds
• Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
• Pay Rate: 12.64 per hour

What You'll Do:
As a Member Support Representative, you'll be the first point of contact for our members and employers. Your responsibilities will include:

• Managing Inbound Calls: Handle incoming calls from members and employers promptly and effectively.
• Resolving Queries: Apply rules and procedures to provide effective resolutions to a variety of questions and concerns.
• Listening and Understanding: Deliver high-quality service by genuinely listening to member needs and guiding them to the right solutions.
• Conveying Value: Communicate outcomes in an engaging manner, considering each member's unique circumstances.
• Meeting Targets: Achieve targets for call quality and accuracy to ensure top-notch service.
• Participating in Coaching: Engage in call coaching sessions to continuously enhance your skills and performance.
• Knowledge Development: Stay up-to-date with pensions administration, systems, and processes.
• Data Accuracy: Take responsibility for maintaining the accuracy of all data at all times.
• Adhering to Policies: Uphold company Information Security and Data Protection policies during all interactions.

What We're Looking For:

• Strong communication skills with a friendly and approachable demeanour.
• A knack for problem-solving and the ability to think on your feet.
• A commitment to delivering exceptional customer service.
• Attention to detail and a proactive attitude toward data accuracy.
• A willingness to learn and grow within the role.

Why Join Us?

• Be part of a vibrant team that values collaboration and creativity.
• Enjoy a supportive environment where your contributions are recognised.
• Gain valuable experience in the financial institution and insurance industry.
• Flexible working hours with a competitive pay rate.

If you're excited about the opportunity to contribute to our mission of delivering exceptional member support, we'd love to hear from you!

How to Apply:
Ready to take the next step? Click the "Apply" button now and submit your application! Join us in making a positive impact for our members and employers.

We can't wait to welcome you to the team!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

• Taking inbound calls from customers
• Calling customers to update them
• Giving advice and appropriate vehicles, documents etc
• Update customers on lost, damaged or late deliveries
• Keep all systems up to date with correct customer and shipment details

• Experience of working in a telephone based customer service role
• Logistics, Import or Export experience would be an advantage but not essential
• Strong communication skills
• The ability to build relationships with customers
• Someone who keeps calm under pressure

• £28k-£32k
• No evening or weekend work - 8.30am-5pm Mon-Fri
• Free parking and good public transport links
• Competitive benefits package

Are you looking for a new role within Customer Services working for a fantastic organisation who are pioneers of sports hospitality sound?

You will have the opportunity to work with a team of experts in the management and sales of commercial hospitality programmes for some major international sporting events!

With decades of experience in the team, they just deliver hospitality, they redefine it; setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for their renowned clients and their aspirational events.

We are seeking an Arabic Customer Service Representative to join the team based in South Manchester. The UK headquarters with their talented workforce spanning 68 territories and 25+ nationalities.

This business specialises in Operations, Sales, Marketing, Customer Services and Event Production; all aligned with their mission and providing an exciting and purposeful place to work!

What you will be doing as an Arabic Customer Service Representative?
Based in the UK Headquarters, Wilmslow, you will be supporting the Hospitality operation for a major international club football event - hosted in USA

Manage customer enquiries via email, live chat and telephone, ensuring customers are advised on relevant Policies and Regulations
Support the Customer Service Team to ensure the timely delivery of the Official Hospitality Programme
Drafting and translation (where applicable) of internal documents or external communications
Data input using Microsoft packages, Salesforce CRM, and bespoke internal systems
Other administration tasks as required by the Customer Service Team Leader
Assist in the preparation of CRM communications, standardised customer responses, Frequently Asked Questions catalogue and other written informative documents
Compliance with any applicable company ISO requirements

What do you require for the role of Arabic Customer Service Representative?
Professional customer service experience able to deal with customers both face to face and remotely
Fluent to business standard in both English and Arabic
Excellent telephone manner
Self-motivated, conscientious
Courteous and pleasant disposition
Organisational, problem solving and time management skills
Able to work under pressure and to strict deadlines, with a flexible approach to working hours - due to the nature of the business being events and hospitality we need a can do approach to work
Knowledge of the main Microsoft Office tools (Outlook, Word, Excel and PowerPoint), and able to quickly learn bespoke applications and tools
Knowledge of Salesforce CRM would be an advantage

What you will love about the role of Spanish Customer Service Representative?
Salary up to 25,500k dependant on experience
Working hours are 09:00 - 18:00 or 08:30 - 17:30 Monday-Friday
25 Days Holidays + Bank Holidays
4 - 6 fixed term contract

Life insurance

Pension contribution

On site parking

1 day a week working from home once up and running in your role

Potential for international travel and attending sporting events

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Want to take your career to the next level with a fast-growing online retail business?

Are you ambitious, customer-focused, and ready to lead a team to new heights?

This is your chance to shape the future of customer service at a progressive, expanding company that’s transforming the way people shop.

Here’s what you need to know.

Key Responsibilities:

· Act as a senior point of contact for customer enquiries, issues, and complaints, resolving them promptly and to the highest standard

· Lead by example — working hands-on with the team across CRM, email, marketplaces, and social media channels

· Manage service across multiple channels, including resolution cases, returns, and customer feedback

· Develop processes, reporting, and training to improve efficiency, service quality, and consistency

· Proactively identify recurring issues and escalate them to the wider business to protect brand reputation and enhance customer satisfaction

· Act as the escalation point for complex or high-priority cases, liaising with internal teams and external partners

· Monitor KPIs, reporting regularly on performance and ensuring the department keeps pace with business growth

About You:

· Minimum 3 years’ customer service experience, with at least 1 year in a senior or supervisory role

· Comfortable working hands-on in a busy customer service function, while guiding and coaching others

· Strong experience in a multi-channel e-commerce environment

· Excellent written and verbal communication skills

· Highly organised, with the ability to prioritise and manage workload under pressure

· Experience with CRM software; knowledge of Linnworks and eDesk is desirable

· A proactive mindset, focused on problem-solving and continuous improvement

What We Offer:

· Competitive salary, commensurate with experience

· 22 days annual holiday entitlement plus statutory bank holidays

· The opportunity to take ownership of a key department in a fast-growing online retail business

· A dynamic and supportive environment with real scope for career progression

If the role and responsibilities sound like a good fit for you, then we’d love to hear from you!

Call: (phone number removed)

Email: (url removed)

Or click “Apply Now” to be considered for this vacancy.

We are proud to be an equal opportunities employer and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion/belief, sexual orientation, or age.

JOB TITLE: Transport Customer Service Advisor

PAY: 14.02p/hr

LOCATION: Manchester - Westminster House, Portland Street

HOURS : Full-time, 35 hours per week

WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in our office in Manchester. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-5.30pm). Please note that the first 3 months will be 100% office based.

START DATE : 10th November 2025

About this opportunity

Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers?

Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them.

We're currently looking for people who care about customers to join our contact centre teams supporting our Lex Autolease brand.

As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome.

Day to day, you'll be:

• Delivering outstanding customer experiences through various communication channels.
• Multi-tasking between telephony and queue-based work.
• Problem-solving, being creative with solutions and pay excellent attention to the details.
• Playing a role in educating our customers about our products.
• Pro-active in your approach to personal development and learning.

Why Lloyds Banking Group?

Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.

Benefits

• Work from home 3 days per week
• Weekly Pay
• Online payslips
• Dedicated aftercare team
• 30 Days Annual leave allowance
• Employee Assistance Programme
• Access to Able Futures
• Eyecare vouchers
• Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more
• Smart Spending App
• Workplace Pension scheme

What you'll need

• Solid communication and listening skills including a friendly telephone manner.
• Honest, hardworking, and genuine. Caring about helping people with their queries.
• The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help.
• The commitment to deliver on your promises and go above and beyond for people.
• You will need to be competent in using Microsoft applications.

Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential.

About working for us
Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Customer Service Advisor

Bradford

6 month Contract

157 per day

How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?

What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?

Our client is offering the opportunity to join their business on a temporary 6 month contract. If you are somebody that embodies customer service, empathy, patience and you have a passion for investigating problems to find solutions then we want to hear from you!

The Opportunity

You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you able to investigate these issues and secure positive outcomes while providing support to vulnerable customers at all times.

The key details!

• 157 per day, paid via Umbrella
• 6 month contract
• Hybrid working, 3 days a week in the office.
• Office based in Bradford City Centre.
• Working 9:30am - 18:00pm
• Working every other Saturday, 9:30am to 18:00pm with a day off in Lieu.
• 17th November start date!

What you will be doing

• Supporting our clients customers during vulnerable moments, when they most need it.
• Building natural rapport through great conversations with our clients customers in a way that makes them feel protected and valued.
• Showing great personal resilience in the face of challenging customer situations to deliver great outcomes.
• Championing customer experience, delivering a personal touch tailored to our customer's needs. Showing empathy and understanding, focused on the right outcome.
• Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development.

What we ask from you?

• Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable.
• Exceptional listening and communication skills with the ability to show empathy in a customer situation
• Strong teamwork ethic and highly motivated.
• A real desire to go above-and-beyond for customers
• Effective team working skills with a flexible, can-do approach to work
• Ability to grow, adapt and change accommodating business needs and priorities

What next?

If you are interested in this position, then please apply today and if suitable one of our Client Services Managers will be in touch to discuss your application.

Please note the start date for this role is Monday 17th November.

This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS check, please consider this before applying.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Eden Brown are seeking a highly experienced Customer Service Manager working for a well known Housing Association in Lancashire

Being fully responsible managing and mentoring 3 staff you will have extensive Customer Service/ and or Complaints experience

Service Improvement Manager - Job Description

• Oversee and manage the operational delivery of your team, ensuring effective management of resources to meet performance targets and goals.

• Recruit, lead, inspire and develop a team of Officers to support the delivery of the Service Transformation Strategy, setting clear objectives and targets to ensure the desired outcomes are achieved.

• Ensure meaningful and timely data is collected across the widest possible range of insight channels, including but not limited to, complaints and service recovery requests, tenant perception and satisfaction surveys, Speak Out referrals and mystery shopping.

• Analyse and interrogate insight from all channels to identify trends and facilitate data-driven decisions to assist the business to embrace lessons learnt, avoid repeat issues, enhance performance, and ensure customer feedback is at the centre of service improvement.

• Support service managers in using customer insight and feedback to identify trends, highlight areas for development, and inform continuous service improvement.

• Produce relevant reports, dashboards and information regarding customer insight and performance in an easy-to-understand format for a range of stakeholders including business managers and relevant tenant committees.

• Oversee the management of the complaints process, ensuring it is accessible and easy for customers to use, issues are addressed and responded to quickly, and they remain compliant with the Housing Ombudsman's Complaint Handling Code.

• Lead on scrutiny function, using insight to identify and suggest suitable timely topics for Central to consider. Support tenant committee to inform and oversee scrutiny exercises.

• Proactively respond and adapt to change and effectively manage conflicting priorities and deadlines that may arise to ensure key priorities are delivered on time and to an excellent standard.

• Provide expertise and knowledge to identify and recommend solutions, such as changes to policy and ways of working, that will increase customer satisfaction.

• Research best practice across the sector to identify lessons learnt and share this information to the wider business.

• Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved.

Interested candidates will essentially have knowledge and experience across Customer Service/Complaints. Working in Housing isn't essential however could be an advantage

Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Are you organised, detail-oriented, and motivated by delivering great customer service? We're looking for a Customer Service Representative to support our Supply Chain and Sales teams, helping to ensure smooth communication, timely deliveries, and satisfied customers.

This is a great opportunity for someone who enjoys working across teams, solving problems, and making a meaningful impact on day-to-day operations.

As a key point of contact between our Supply Chain, Sales teams, and our customers, you'll be responsible for coordinating order processing, tracking deliveries, and handling customer inquiries. You'll also play an active role in maintaining accurate data in our systems and supporting continuous improvement initiatives.

This is a fast-paced role that offers variety, responsibility, and the chance to grow within the business.

Key Responsibilities will be to: -

• Liaise between Supply Chain, Sales, and customers to ensure smooth order handling and timely delivery.
• Monitor stock levels and order progress using systems like SAGE, Zoho, and Excel.
• Input and manage data in supply chain systems to support accurate reporting and decision-making.

• Respond to customer inquiries around product availability, order status, and delivery timelines.
• Track orders proactively and communicate updates clearly.
• Maintain a high standard of service and ensure all records are updated in our IT systems.

• Provide insights into product availability and delivery schedules to help Sales manage expectations.
• Assist with specific customer requirements like urgent or customised deliveries.
• Collaborate across teams to support a strong customer experience.

The successful candidate: -

• Clear and professional communication skills (both written and verbal).
• Have customer sservice experience gained within a manufacturing environment.
• Strong organisational abilities and the ability to prioritise tasks effectively.
• Confidence using Microsoft Word and Excel.
• A calm, proactive approach to problem-solving and working under pressure.
• A team player with a genuine interest in supporting others and doing the right thing.

Why Join Us?

• Supportive and collaborative team environment.
• Training and development opportunities from day one.
• A chance to play a central role in improving customer satisfaction and business operations.

On offer: -

• A salary to 27,500
• Pension
• 25 days holiday plus 8 bank holidays
• Office based role
• Cycle to work scheme
• Annual pay review

Interested? To apply for this role, please follow the 'apply now' link to send your CV to Emma Brighouse at Morgan Ryder Associates.

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Our commitment:

Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.