1138 Key Account Development jobs in London

Client Relationship Manager

£35,000 - £45,000 per annum

Weybridge, Surrey

Permanent, full-time or part-time

Are you a commercially driven relationship-builder who thrives in a fast-paced, high-growth environment? Do you want to be part of a dynamic, purpose-led business making a real impact?

We’re working with a rapidly expanding organisation looking for a talented, resilient and personable Client Relationship Manager  to strengthen client partnerships, support marketing activity, and deliver outstanding customer care. This is a fantastic opportunity to join a close-knit, collaborative team during an exciting phase of growth.

Why You’ll Love This Role:

Key Responsibilities:

What We’re Looking For:

Digitally Confident

Self-Motivated & Organised

Adaptable & Resilient

Excellent Communicator

Location Requirement

The Opportunity:

As an Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients. This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests. Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies.

The Day-to-Day:

• Lead portfolio reviews for clients and related partners

• Educate clients on Fisher investment philosophy, portfolio strategies, and market outlook

• Become the expert on your assigned clients and their investment goals

• Work with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projects

• Anticipate and fulfill client requests, identify opportunities and threats for each client

• Identify cross-sell and addition opportunities for Sales Relationship Managers

• Create customised action plans for each client to further build relationships and minimise risks

Your Qualifications:

• At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industry

• Strong capital markets knowledge

• Fluency in English, additional language skills an asset

• Committed to maintain quality of work while sticking to self-imposed timelines

• Engage with a wide array of audiences by phone, email and in person and also values collaboration

• Desire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategies

• Enjoy travelling

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.

It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

• 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
• Enhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees
• $10,000* fertility, hormonal health and family-forming benefit
• A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
• Gym subsidy of up to £50 per month
• Employee Assistance Program and other emotional wellbeing services
• A collaborative working environment that practises ongoing training, educational support and employee appreciation events

We take great pride in our inclusive culture. We value the different perspectives and unique skills you bring to the team – it makes us all better. Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe. 

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

The Opportunity: As an Institutional Client Service Relationship Manager at Fisher Investments Europe, you will have the essential responsibility to ensure we are servicing our clients.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
This includes frequent interactions (through European travel for in person meetings and also by phone) with institutional investors to provide capital markets updates, identify unique service opportunities, and work with other relationship managers, teams within the Institutional Group, and our Investment Policy Committee and research team to complete client requests.
Reporting to the VP of Client Service, within the first year you will become very familiar with Fisher's investment philosophy and how it is implemented across numerous strategies.
The Day-to-Day:Lead portfolio reviews for clients and related partnersEducate clients on Fisher investment philosophy, portfolio strategies, and market outlookBecome the expert on your assigned clients and their investment goalsWork with the Institutional ESG team to facilitate client co-engagement opportunities and lead ESG projectsAnticipate and fulfill client requests, identify opportunities and threats for each clientIdentify cross-sell and addition opportunities for Sales Relationship ManagersCreate customised action plans for each client to further build relationships and minimise risksYour Qualifications:At least 5 years' experience managing relationships of institutional clients within the wealth/asset management industryStrong capital markets knowledgeFluency in English, additional language skills an assetCommitted to maintain quality of work while sticking to self-imposed timelinesEngage with a wide array of audiences by phone, email and in person and also values collaborationDesire to enhance and maintain a deep knowledge of financial markets, ESG, Fisher's investment philosophy and institutional investment strategiesEnjoy travellingWhy Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing.
You can feel confident knowing that we align with our clients' best interests by using a simple and transparent fee structure and recognised European custodians.It's the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidaysEnhanced maternity pay package with 16 weeks' top up to full base pay for eligible employees$10,000
* fertility, hormonal health and family-forming benefitA retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributionsGym subsidy of up to £50 per monthEmployee Assistance Program and other emotional wellbeing servicesA collaborative working environment that practises ongoing training, educational support and employee appreciation events We take great pride in our inclusive culture.
We value the different perspectives and unique skills you bring to the team – it makes us all better.
Success at Fisher Investments is motivated by results, a collaborative mindset and a commitment to accomplishing great things – so if you are ready to do that, we are ready for you! Apply today to be a part of a team environment where you make a difference in the lives of people by bettering the investment universe.
*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.
FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Firmin Recruit are excited to be working with our long-established manufacturing client based in Camberwell, SE5 area. Our client has been established for 49 years and are an established manufacturing business growing from strength to strength.

Out client is currently recruiting for an a highly organised and experienced Key Account manager to join their friendly and successful sales team at a senior level. In this pivotal role, where you'll manage and build strong, long-term relationships with the top performing key customer satisfaction. You will be able to negotiate at the highest level on commercial terms. You'll be the primary point of contact for all top strategic accounts and partners.

This is a fantastic opportunity for someone with strong relationship and key account management background in sales and manufacturing, with excellent leadership skills, a keen eye for detail and full project delivery, look to make a significant impact within a growing small to medium-sized business.

Key Responsibilities :

•Serve as the main point of contact for key customers on all day-day management, ensuring their needs and expectations are understood by all key stakeholders, ensuring optimum customer experience.

•Build long-term , trusted relationships to retain, develop, and grow account partnerships.

•Regularly communicate with clients through meetings, calls, emails, and reporting. •Build and maintain pipeline of secured business through project management best practices, and deadlines, working a minimum of one + in advance, ensuring delivery of product to customers is on time and in full to the highest standard, from pre-sale to post sale.

•Achieve and exceed assigned sales targets and account growth objectives.

•Manage the full sales cycle from initial enquiry to project delivery, monitoring CCPs and key stakeholder progress.

•Maintain accurate, up-to-date records in CRM systems.

Suitable Candidate:

•Proven experience in a customer focused management role or similar sales leadership role, ideally within a small to medium-sized business of 3 + years. Preference will be given to candidates who have sales experience within a manufacturing environment.

•Demonstrated experience in managing large accounts, developing, and growing already established partnerships.

•Demonstrate experience and success in negotiating, as well as commercial awareness.

•High competency level in CRM/ERP systems (e.g. NetSuite) is essential, with extensive experience in customer relationship management systems, and reporting functionalities specifically related to sales and project management.

•Excellent organisational skills and attention to detail.

•Strong analytical skills with the ability to think strategically, interpreting customer needs and maximising opportunities.

•Proactive and problem-solving mindset, with a commitment to continuous improvement and customer satisfaction.

Hours: 9am - 5pm Monday – Friday

Benefits : Pension, 23 days holiday + Bank Holidays, Medical Insurance & Cash Plan, Phone, and travel expenses, Gym membership etc, + OTE £80K.

This role is office based but some remote working is possible. The suitable candidate must be willing to travel and stay in London for business as necessary and be able to travel unplanned with short notice.

The suitable candidate will need to have a full UK license and access to your own car ( business miles paid @42p per mile). Our client is based in Camberwell, London, SE5 area and the nearest tube station is Denmark Hill.

Our client cannot offer parking with this role . If you have the necessary skills and would like more information about this role, please send your CV.

Firmin Recruit are an agency working on behalf of our client.

Firmin Recruit are excited to be working with our long-established manufacturing client based in Camberwell, SE5 area. Our client has been established for 49 years and are an established manufacturing business growing from strength to strength.

Out client is currently recruiting for an a highly organised and experienced Key Account manager to join their friendly and successful sales team at a senior level. In this pivotal role, where you'll manage and build strong, long-term relationships with the top performing key customer satisfaction. You will be able to negotiate at the highest level on commercial terms. You'll be the primary point of contact for all top strategic accounts and partners.

This is a fantastic opportunity for someone with strong relationship and key account management background in sales and manufacturing, with excellent leadership skills, a keen eye for detail and full project delivery, look to make a significant impact within a growing small to medium-sized business.

Key Responsibilities :

•Serve as the main point of contact for key customers on all day-day management, ensuring their needs and expectations are understood by all key stakeholders, ensuring optimum customer experience.

•Build long-term , trusted relationships to retain, develop, and grow account partnerships.

•Regularly communicate with clients through meetings, calls, emails, and reporting. •Build and maintain pipeline of secured business through project management best practices, and deadlines, working a minimum of one + in advance, ensuring delivery of product to customers is on time and in full to the highest standard, from pre-sale to post sale.

•Achieve and exceed assigned sales targets and account growth objectives.

•Manage the full sales cycle from initial enquiry to project delivery, monitoring CCPs and key stakeholder progress.

•Maintain accurate, up-to-date records in CRM systems.

Suitable Candidate:

•Proven experience in a customer focused management role or similar sales leadership role, ideally within a small to medium-sized business of 3 + years. Preference will be given to candidates who have sales experience within a manufacturing environment.

•Demonstrated experience in managing large accounts, developing, and growing already established partnerships.

•Demonstrate experience and success in negotiating, as well as commercial awareness.

•High competency level in CRM/ERP systems (e.g. NetSuite) is essential, with extensive experience in customer relationship management systems, and reporting functionalities specifically related to sales and project management.

•Excellent organisational skills and attention to detail.

•Strong analytical skills with the ability to think strategically, interpreting customer needs and maximising opportunities.

•Proactive and problem-solving mindset, with a commitment to continuous improvement and customer satisfaction.

Hours: 9am - 5pm Monday – Friday

Benefits : Pension, 23 days holiday + Bank Holidays, Medical Insurance & Cash Plan, Phone, and travel expenses, Gym membership etc, + OTE £80K.

This role is office based but some remote working is possible. The suitable candidate must be willing to travel and stay in London for business as necessary and be able to travel unplanned with short notice.

The suitable candidate will need to have a full UK license and access to your own car ( business miles paid @42p per mile). Our client is based in Camberwell, London, SE5 area and the nearest tube station is Denmark Hill.

Our client cannot offer parking with this role . If you have the necessary skills and would like more information about this role, please send your CV.

Firmin Recruit are an agency working on behalf of our client.

Sales Manager  

We are looking for a Sales Manager to join our team on site in the sales and marketing suite at at our brand new Audley Site, Headley Court this Autumn. 

The new retirement village will safeguard the future of the Grade II listed historic mansion house and restore the extensive landscaped grounds, which will be made available for the local community to enjoy for the first time in its history.

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.

The planned new luxury retirement village near Leatherhead will include 112 apartments, the Audley Club health and wellbeing suite, and a restaurant.

Role Purpose

Reporting into the Regional Sales Director, this role is responsible for the sales team’s performance and has the overall responsibility for achieving the sales targets for that village.

Principal Accountabilities and Responsibilities:

• Managing leads and distributing across the team – ensuring all telephone, online and walk-in enquiries are followed up and appointments are scheduled in the CRM
• Conduct regular 1:1 selling skills assessments with the Sales Consultants in a supportive/continuous improvement approach which feeds through to a Coaching and Development plan for each team member. Updating Clear Review with feedback and objectives
• Completes regular planning sessions with their Regional Sales Manager to advance the pipeline
• Effectively build the value in the brand maximizing overall revenue opportunity
• Identifying areas of opportunity aligned with the sales process
• Effective objection handling skills and creative follow up
• Advance the database through regular planning sessions with the Regional Sales Director and Sales Consultant to advance each sales opportunity through the sales process
• Creating and organising sales events aligned with database opportunities
• Continue to innovate, develop services and generate new ideas
• Demonstrates belief and passion in the Audley brand and product
• Presenting the Audley brand to all customers in an informed manner, providing information which is fully documented
• Ensures all activity/conversations/discussions are documented in CRM for compliance and proof of transparency
• Develop a culture of delivering an exceptional service to clients, ensuring all commitments are met and expectations are exceeded
• Ensuring each sale is achieved through integrity, transparency and involve the care team where appropriate to avoid post-move in challenges
• Building and maintaining relationships with other departments and key stakeholders across the village
• Keeping in constant contact with purchasers and solicitors throughout the sales process to ensure timely exchange and completion to minimise cancellations
• Providing regular reports on volume and timelines of enquiries
• Contribute to the wider team sales tactical plan requirements
• Upholding the organisations values and demonstrating professional behaviour

Key Skills & Requirements:

• Experience in a sales management within a consultative, high value arena with a proven track record of achieving personal and team targets
• Proven experience of excelling in a target driven, customer facing environment
• Experience in coaching, leading and developing teams to deliver results
• Able to demonstrate resilience, self-motivation and negotiation skills
• Able to adapt approach and communication style depending on audience in order in influence effectively
• Demonstrate a high level of empathy with a proven track record of building customer relationships over a long sales process and delivering a high level of service
• To capture and reflect the organisation values and behaviours
• Full clean driving licence with business travel insurance

Why you would like to work here

Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We'll help you develop, too, with sales training throughout your career, including a management development programme. What’s more, there are wider opportunities throughout the Audley Group, including with our sister brand, Mayfield Villages.

• Competitive salary
• Incentive plans
• Commission Scheme
• Membership to our employee discount portal with access to discounts at all major retailers.
• Membership to our Healthcare cash plan scheme
• Pension Scheme
• 25 days holiday plus 8 Bank Holidays
• Saturday working on a rota basis (typically 1 in 3)
• Audley Academy full sales training provided

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’ 

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