30 Kirklees Council jobs in Huddersfield

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Complex Programs Project Manager, you'll spearhead the strategic direction and oversight of our complex program initiatives, driving innovation and expertise within our organization.
Join our team and contribute to the development of innovative program management solutions that drive business success. If you're passionate about understanding and solving complex program challenges and have a knack for leading program initiatives that maximize ROI, we'd love to hear from you.
Responsibilities:
* Shape and spearhead the complex program strategy, ensuring alignment with business objectives and industry trends
* Lead the design, development, and implementation of complex programs and solutions
* Mentor and guide senior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define system architecture and ensure seamless integration of solutions
* Oversees the development of program management strategies, roadmaps, and best practices
**Required technical and professional expertise**
* Extensive experience in program management methodologies (Agile, Waterfall, PRINCE2) and best practices
* Masterful proficiency in using project management tools (Microsoft Project, Primavera, JIRA)
* Proven track record of delivering high-quality program management solutions in a professional setting
* Exceptional communication, leadership, and problem-solving skills
* Strong interpersonal and communication skills to engage with diverse stakeholders, including executives, project teams, and clients
* Ability to build consensus, manage expectations, and facilitate decision-making processes
* Strong risk identification, analysis, and mitigation skills
* Familiarity with risk management frameworks and tools
* Proficiency in resource allocation, capacity planning, and leveling
* Experience in managing resource conflicts and trade-offs across multiple projects
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
* Experience with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Complex Programs Project Manager, you'll spearhead the strategic direction and oversight of our complex program initiatives, driving innovation and expertise within our organization.
Join our team and contribute to the development of innovative program management solutions that drive business success. If you're passionate about understanding and solving complex program challenges and have a knack for leading program initiatives that maximize ROI, we'd love to hear from you.
Responsibilities:
* Shape and spearhead the complex program strategy, ensuring alignment with business objectives and industry trends
* Lead the design, development, and implementation of complex programs and solutions
* Mentor and guide senior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define system architecture and ensure seamless integration of solutions
* Oversees the development of program management strategies, roadmaps, and best practices
**Required technical and professional expertise**
* Extensive experience in program management methodologies (Agile, Waterfall, PRINCE2) and best practices
* Masterful proficiency in using project management tools (Microsoft Project, Primavera, JIRA)
* Proven track record of delivering high-quality program management solutions in a professional setting
* Exceptional communication, leadership, and problem-solving skills
* Strong interpersonal and communication skills to engage with diverse stakeholders, including executives, project teams, and clients
* Ability to build consensus, manage expectations, and facilitate decision-making processes
* Strong risk identification, analysis, and mitigation skills
* Familiarity with risk management frameworks and tools
* Proficiency in resource allocation, capacity planning, and leveling
* Experience in managing resource conflicts and trade-offs across multiple projects
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
* Experience with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Join our innovative Data Science team and kickstart your career in Advanced Analytics! As a Data Scientist, you'll play a vital role in leveraging deep data and analytics expertise to address business challenges. Your responsibilities will include data preparation, analysis, and predictive modeling to forecast trends and suggest optimizations for improved business outcomes.
Join our Data Science team and make a significant impact on data-driven decision-making and business optimization. Apply today and embark on an exciting journey in Advanced Analytics!
Responsibilities
* Leverage data preparation, analysis, and predictive modelling techniques to address business challenges.
* Develop and implement scripts for data manipulation using Python, Pandas, NumPy, and Dask.
* Create visualizations using Matplotlib, Seaborn, and Plotly to communicate insights effectively.
* Collaborate with cross-functional teams to integrate data-driven solutions into business processes.
* Gain hands-on experience with version control systems (Git, GitHub, GitLab) and CI/CD tools (Docker, Podman, Jenkins).
**Required technical and professional expertise**
* Strong Python experience
* Experience of working with Generative AI models
* Knowldege of cloud services - ideally AWS and/or Azure
* Strong communication skills and ability to work as part of a multidisciplanry team
* Familiarity with Jupyter Notebooks.
* Strong analytical and problem-solving skills.
* Ability to work collaboratively in a cross-functional team.
* Passion for data-driven decision-making and business optimization.
* Background in mathematics, statistics, or a related field.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with machine learning frameworks (TensorFlow, PyTorch, scikit-learn).
* Experience with cloud platforms (AWS, Azure, Google Cloud).
* Knowledge of big data technologies (Hadoop, Spark).
* Background in supply chain management, pricing, risk assessment, or fraud detection.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Public Sector Solutions Architect with the IBM Client Innovation Center (CIC), you will play a pivotal role in designing and implementing cutting-edge hybrid cloud solutions tailored to the unique needs of the UK Public Sector. Leveraging your extensive expertise in cloud technologies and on-premises infrastructure, you will lead strategic initiatives that enhance operational efficiency, data security, and service delivery for our public sector clients. Your influence will drive innovation, foster collaboration, and ensure compliance with stringent government regulations, ultimately shaping the digital future of public services.
Responsibilities:
* Develop and implement a comprehensive hybrid cloud strategy aligned with organizational goals and industry trends.
* Lead the design, development, and deployment of complex hybrid cloud solutions, balancing on-premises and cloud-based components.
* Provide technical guidance and mentorship to senior team members, promoting a culture of continuous learning and improvement.
* Collaborate closely with stakeholders to define system architecture and ensure seamless integration of hybrid cloud solutions.
* Oversee the creation of hybrid cloud strategies, roadmaps, and best practices to drive the organization's cloud transformation.
* Design detailed architecture diagrams, component models, and technology stacks for hybrid environments.
* Ensure secure connectivity solutions are effectively implemented, maintaining robust data protection measures.
* Stay abreast of emerging technologies and industry trends, applying innovative solutions to enhance our hybrid cloud capabilities.
**Required technical and professional expertise**
* Extensive experience in designing and implementing hybrid cloud solutions
* Masterful proficiency in creating architecture diagrams, component models, and technology stacks for hybrid environments
* Deep understanding of major cloud providers (AWS, Azure, Google Cloud) and their respective services
* Strong familiarity with cloud-native services, serverless computing, and managed services
* Proven track record of designing, managing, and optimizing on-premises infrastructure, including virtualization, storage, and networking
* Expertise in on-premises automation tools (Ansible, Puppet, Chef)
* Proficiency in designing and implementing secure connectivity solutions
* Exceptional communication, leadership, and problem- solving skills
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Proven ability to create architecture diagrams, component models, and technology stacks for hybrid environments
* In-depth understanding of major cloud providers (AWS, Azure, Google Cloud) and their services
* Familiarity with cloud-native services, serverless computing, and managed services
* Extensive experience in designing, managing, and optimizing on-premises infrastructure
* Proficiency in using on-premises automation tools (Ansible, Puppet, Chef)
* Experience in designing secure connectivity solutions (VPNs, Direct Connect, VPN Gateways)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Senior Data Scientist in Artificial Intelligence, you'll build upon your foundational skills and take on a more significant role in the design and development of AI solutions.
Responsibilities:
* Lead the design, development, and deployment of AI solutions using cutting-edge technologies, focusing on foundation models and large language models
* Collaborate with senior team members to define cognitive computing strategies and guide the full AI project lifecycle
* Conduct in-depth exploratory data analysis, feature engineering, and model selection for structured and unstructured data
* Utilize advanced analytics techniques, including NLP and ML, to extract insights and drive decision-making
* Mentor junior team members and promote knowledge-sharing within the team
Join our team and contribute to the development of groundbreaking AI solutions that drive business success. If you're passionate about pushing the boundaries of artificial intelligence and have a knack for solving complex problems, we'd love to hear from you
**Required technical and professional expertise**
* Strong proficiency in Python and experience with AI frameworks such as TensorFlow, PyTorch, or Keras
* In-depth understanding of foundation models and large language models
* Familiarity with cloud platforms (AWS, Azure, GCP) and related services
* Excellent communication, leadership, and problem-solving skills
* Proven track record of delivering AI solutions in a professional setting
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with generative AI models
* Knowledge of modern UI frameworks (Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, JQuery)
* Familiarity with relational and NoSQL databases (SQL, Postgres, DB2, MongoDB)
* Understanding of various operating systems (Linux, Windows, iOS, Android)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We are seeking an experienced Service Designer to join our team. This individual will lead the design of end-to-end enterprise experiences, ensuring seamless integration and delivery across user types, technology and channels.
Responsibilities
* Plan and facilitate workshops for clients which create a collective understanding of the end-to-end, front-to-back service experience by mapping the orchestration of events that span technology, people, and platforms.
* Collaborate with user research colleagues to demonstrate and communicate insights from research to stakeholders, helping shape strategic initiatives and the wider roadmap.
* Define key UX and organizational measurements to track and prove the initiative delivers positive outcomes for both users and the business.
* Produce artefacts such as concept journeys, service blueprints, and roadmaps that elevate the total user experience beyond immediate products or services.
* Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design.
Join our dynamic team and take on the challenge of shaping end-to-end enterprise experiences for users, prospects, customers, and employees. As a Service Designer, you'll generate insights through research, analyze findings to inform strategic initiatives, define key UX and organizational measurements, and design
Don't miss this opportunity to grow and excel in a supportive and inclusive work environment. Apply now and become a driving force behind our organization's success!
**Required technical and professional expertise**
* Proficiency in service design methodologies and frameworks (e.g. Double Diamond IDEO Viable Product Method).
* Ability to design and document service journeys touchpoints and interactions.
* Experience in conducting user research including interviews surveys and usability testing.
* Strong research and analytical skills to interpret research findings and translate them into actionable recommendations.
* Proficiency in creating wireframes prototypes and visual designs for digital and physical touchpoints.
* Familiarity with design tools (e.g. Sketch Figma Adobe XD) and design principles.
* Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams including developers product managers and stakeholders.
* Experience of working with/ delivering for external clients.
* Excellent communication and interpersonal skills.
* Ability to work well in a team and adapt to changing priorities.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with user research methods and tools.
* Familiarity with service design frameworks (e.g., Double Diamond, Service Design Network).
* Knowledge of UX design principles and practices.
* Experience with visual design tools (e.g., Sketch, Figma, Adobe XD).
* Passion for service design and continuous improvement.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We are seeking an experienced Service Designer to join our team. This individual will lead the design of end-to-end enterprise experiences, ensuring seamless integration and delivery across user types, technology and channels.
Responsibilities
* Plan and facilitate workshops for clients which create a collective understanding of the end-to-end, front-to-back service experience by mapping the orchestration of events that span technology, people, and platforms.
* Collaborate with user research colleagues to demonstrate and communicate insights from research to stakeholders, helping shape strategic initiatives and the wider roadmap.
* Define key UX and organizational measurements to track and prove the initiative delivers positive outcomes for both users and the business.
* Produce artefacts such as concept journeys, service blueprints, and roadmaps that elevate the total user experience beyond immediate products or services.
* Facilitate collective understanding of the end-to-end, front-to-back experience by mapping the orchestration of events at the intersection of technology, business, and design.
Join our dynamic team and take on the challenge of shaping end-to-end enterprise experiences for users, prospects, customers, and employees. As a Service Designer, you'll generate insights through research, analyze findings to inform strategic initiatives, define key UX and organizational measurements, and design
Don't miss this opportunity to grow and excel in a supportive and inclusive work environment. Apply now and become a driving force behind our organization's success!
**Required technical and professional expertise**
* Proficiency in service design methodologies and frameworks (e.g. Double Diamond IDEO Viable Product Method).
* Ability to design and document service journeys touchpoints and interactions.
* Experience in conducting user research including interviews surveys and usability testing.
* Strong research and analytical skills to interpret research findings and translate them into actionable recommendations.
* Proficiency in creating wireframes prototypes and visual designs for digital and physical touchpoints.
* Familiarity with design tools (e.g. Sketch Figma Adobe XD) and design principles.
* Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams including developers product managers and stakeholders.
* Experience of working with/ delivering for external clients.
* Excellent communication and interpersonal skills.
* Ability to work well in a team and adapt to changing priorities.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with user research methods and tools.
* Familiarity with service design frameworks (e.g., Double Diamond, Service Design Network).
* Knowledge of UX design principles and practices.
* Experience with visual design tools (e.g., Sketch, Figma, Adobe XD).
* Passion for service design and continuous improvement.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Get AI-powered advice on this job and more exclusive features.nIntroductionnA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.nYour Role And ResponsibilitiesnWe are seeking a seasoned UX Designer with a minimum of 4 years of professional experience to join our team. The ideal candidate will have a strong background in designing digital products and services for public sector organizations or government agencies.nResponsibilitiesnLead the user-centered design process from ideation to implementation, ensuring all design solutions meet the specific needs and challenges of public sector projects.nDevelop deep empathy for users through research and user testing, creating personas, user journey maps, and prototypes to inform design decisions.nWork closely with cross-functional teams including product managers, developers, and stakeholders to translate complex information into intuitive, accessible interfaces.nAdvocate for evidence-based design decisions, using data and user insights to support your work and influence strategy.nContribute to the continuous improvement and evolution of our digital services, staying abreast of emerging trends, technologies, and best practices in UX design.nEnsure all designs adhere to accessibility guidelines (WCAG 2.1) and are compliant with relevant public sector standards and regulations.nCollaborate with internal teams to plan and execute usability testing to validate design decisions and ensure ongoing service improvement.nPreferred EducationnMaster's DegreenRequired Technical And Professional ExpertisenBachelor's degree in User Experience Design, Human-Computer Interaction, or a related field. A Master's degree would be an asset.nAt least 4 years of professional experience as a UX Designer, with a proven track record in the public sector or a government agency (GDS).nProficiency in UX design tools such as Sketch, Figma, Adobe XD, InVision, and prototyping tools.nStrong understanding of user-centered design principles and methodologies, including but not limited to, user research, information architecture, interaction design, and visual design.nDemonstrated ability to create wireframes, prototypes, and high-fidelity mockups that effectively communicate design intent.nExperience conducting user research, usability testing, and iterative design.nExcellent communication skills, with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders.nKnowledge of government digital service standards and accessibility guidelines is preferred.nAbility to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.nJoin us in our mission to enhance public sector digital services and positively impact citizens' lives. If you possess a passion for user-centered design and a commitment to public service, we'd love to hear from you.nIBM Research is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.nSeniority levelnSeniority level

Mid-Senior levelnEmployment typenEmployment type

Full-timenJob functionnJob function

Design, Art/Creative, and Information TechnologynIndustriesnIndustries

IT Services and IT ConsultingnWeu2019re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Business Development Manager - Strategic Asset-Based Solutions into Public Sector, Infrastructure & Utilities

Location: UK-Wide (Field-Based) - Midlands HQ

Salary: 55,000-60,000 base + 20% bonus target + Hybrid Company Car + Full Benefits
OTE: 90,000-110,000 realistic, with 6-figure earning potential based on performance

Are you a high-calibre, graduate-level commercial professional with a track record of winning complex, multimillion-pound B2B contracts? Are you fluent in public procurement processes, Crown Commercial frameworks, or NHS and infrastructure bids-and confident engaging at C-suite, procurement, and operational level?

If you're motivated by solution selling-not shifting product-and ready to lead commercial growth across the UK's most essential sectors, this opportunity offers real strategic impact.

The Opportunity
This is a newly created Business Development Manager role within one of the UK's leading providers of fleet and mobility solutions. Their core offering integrates mission-critical vehicle and asset-based infrastructure with a comprehensive aftermarket services platform-including maintenance, compliance, telematics, and ESG-aligned innovation.

You'll be joining a high-trust, high-autonomy environment where you'll own and drive strategic business development across the public sector (NHS, local authorities, central government, defence) and private sector infrastructure buyers (utilities, retail logistics, energy, and engineering-intensive organisations).

Your Responsibilities

• Identify, nurture, and convert opportunities into long-term asset-based service contracts
• Navigate complex procurement and tendering cycles (e.g., CCS RM6098, NHS SBS, public infrastructure)
• Build and manage tailored proposals with internal support from pricing, legal, engineering, and compliance teams
• Act as the commercial lead on bids from first contact through to negotiation and close
• Develop senior stakeholder relationships across procurement, fleet, ESG, finance, and operations
• Leverage your existing network and framework access to proactively generate and grow your pipeline
• Operate at strategic, not transactional, level - focusing on value creation and long-term partnerships

What We're Looking For
This role is ideal for an experienced, graduate-calibre commercial hunter with a clear track record of:

• Selling complex, asset-based and service-led contracts into public sector bodies (e.g., NHS Trusts, Government Agencies, Local Authorities, Utilities, Education)
• Demonstrating deep knowledge of public procurement processes and frameworks (e.g., CCS, LGRP, NHS SBS, YPO)
• Winning multi-year, high-value contracts typically worth 1m-5m+
• Operating confidently in competitive bid environments and presenting to senior cross-functional buying groups
• Driving new business across both public and private sector infrastructure, including utilities, logistics, transport, engineering, and capital-intensive sectors

Desirable Experience

• Background in regulated or infrastructure sectors such as engineering, capital equipment, safety systems, industrial hardware, asset leasing, or technical services
• Experience selling maintenance, aftermarket service, or compliance contracts
• Commercial exposure to hardware + software or asset + service bundle solutions
• Knowledge of ESG/Net Zero strategies and how they influence procurement priorities
• Familiarity with CRM platforms such as Salesforce for structured pipeline and bid tracking

Why Join?
This is a unique chance to make your mark in a growing commercial function, working closely with a respected Commercial Director and a board committed to investment, innovation, and sustainable transport and infrastructure solutions.

You'll be trusted to shape your vertical strategy, supported by internal bid and technical teams, and rewarded for the value-not just the volume-of your deals.

Package & Benefits

• Basic salary: c60,000 DOE
• Bonus: 20% target bonus + potential for tailored commission on large wins
• Realistic OTE: 90,000-110,000 (uncapped earnings on high-margin deals)
• Vehicle: Hybrid plug-in company car (Audi, Lexus, or equivalent)
• Pension: 6% employer contribution (via salary sacrifice - Scottish Widows)
• Health: Private medical cover
• Holiday: 25 days + bank holidays + option to buy more
• Other: PerkBox, employee wellbeing and recognition platform, Great Place to Work certification

How to Apply
If you're an ambitious, intelligent business developer who understands public sector complexity and thrives in strategic solution sales, we'd love to hear from you.

Please apply with your CV and a short summary of your relevant experience. All applications will be handled in strict confidence.

Reference: LX (phone number removed)