55 Language Specialist jobs in the United Kingdom

Job Title: British Sign Language Specialist needed in Castle Bromwich      

Location: Caste Bromwich

Start Date: September Start

Salary: £90 - £00 per day

Do you hold a BSL Level 2 or 3 qualification?

Are you adaptable and flexible to the needs of others?

Are you pro-active in supporting young people?

Do you have experience working with children with Autism or challenging behaviours?

TeacherActive is proud to be working with an  Special Educational Needs and Disabilities School for children aged 11-19 who have been diagnosed with a hearing impairment and to continue this, we are looking for experienced BSL Specialist to join us. As one of the UKs largest education agencies, we also offer in-house career progression for our staff, demonstrating a commitment to providing quality staff.

The School is passionate about creating a vision for the ongoing development, socially, emotionally and physically, prioritising an open and honest approach where children feel understood, nurtured and supported. They are seeking a BSL Specialist to support to deliver their curriculum across Key staged 3-5.

The successful BSL Specialist will have:

• Experience working within SEND settings
• Experience supporting children in groups or 1:1
• Excellent classroom management
• A caring and nurturing personality
• BSL Level 2 or 3 Qualification

In return for the above you can expect to receive:

• A dedicated team of consultants available 24/7 to help you with the easy onboarding process
• Guaranteed Payment Scheme *Terms and Conditions apply*
• CPD Courses and certificates as part of the My-Progression channel
• Market leading rates of pay
• TeacherActive Referral Scheme – Receive up to £10 when you refer a friend *Terms and Conditions apply*

Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash.

If you are interested in this position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity.

EMAIL: (url removed)   

CONTACT NUMBER: (phone number removed) 

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

Job Title: British Sign Language Specialist needed in Castle Bromwich      

Location: Caste Bromwich

Start Date: September Start

Salary: £90 - £00 per day

Do you hold a BSL Level 2 or 3 qualification?

Are you adaptable and flexible to the needs of others?

Are you pro-active in supporting young people?

Do you have experience working with children with Autism or challenging behaviours?

TeacherActive is proud to be working with an  Special Educational Needs and Disabilities School for children aged 11-19 who have been diagnosed with a hearing impairment and to continue this, we are looking for experienced BSL Specialist to join us. As one of the UKs largest education agencies, we also offer in-house career progression for our staff, demonstrating a commitment to providing quality staff.

The School is passionate about creating a vision for the ongoing development, socially, emotionally and physically, prioritising an open and honest approach where children feel understood, nurtured and supported. They are seeking a BSL Specialist to support to deliver their curriculum across Key staged 3-5.

The successful BSL Specialist will have:

• Experience working within SEND settings
• Experience supporting children in groups or 1:1
• Excellent classroom management
• A caring and nurturing personality
• BSL Level 2 or 3 Qualification

In return for the above you can expect to receive:

• A dedicated team of consultants available 24/7 to help you with the easy onboarding process
• Guaranteed Payment Scheme *Terms and Conditions apply*
• CPD Courses and certificates as part of the My-Progression channel
• Market leading rates of pay
• TeacherActive Referral Scheme – Receive up to £10 when you refer a friend *Terms and Conditions apply*

Our staff are paid on a PAYE basis, so you can rest assured that you’re paying the right level of TAX and National Insurance and there’s no messing around with admin charges coming out of your hard earned cash.

If you are interested in this position, then click ‘APPLY NOW’ and I will be in touch regarding this fantastic opportunity.

EMAIL: (url removed)   

CONTACT NUMBER: (phone number removed) 

All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.



Registration involves an enhanced DBS check, ID checks and will require you to supply good professional references. We pride ourselves on excellent service. We can provide a wide range of opportunities in schools and other educational institutions, with good rates of pay, at times to suit your needs.



Regular external audits have shown repeatedly that our standards are exceptional. We are passionate about finding the right staff for each environment.

TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job-seeking services.

Description

Come be a part of a rapidly expanding $35 billion global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.



We are seeking an experienced Language Content Specialist to join the Amazon Business Marketing team. As a native German speaker, you will ensure the highest quality localization and transcreation of marketing content while maintaining cultural authenticity and market-appropriate terminology. This role also involves evaluating and adapting source content for target markets, taking into consideration product availability, cultural sensitivities, and local business practices. The position includes terminology management (style guides, term bases and translation memory management) for the German market. Working within established standard operating procedures, you will exercise independent judgment to make critical decisions about content adaptation and quality assurance. Success in this role requires deep cultural knowledge, excellent linguistic skills, and a thorough understanding of marketing communications.



Please note that this is a London-based role and requires presence 5 days in the office.



Key job responsibilities

* Apply native-level expertise in German to localize and transcreate marketing content, utilizing quality assurance tools and metrics to ensure excellence

* Review and validate localized and transcreated content for linguistic accuracy, cultural appropriateness, and adherence to style guidelines, including identification and correction of any grammatical or contextual errors

* Collaborate with the Localization Project Manager to maintain project timelines and ensure consistent, high-quality deliverables across all marketplaces

* Develop and maintain terminology databases and style guides for German markets, ensuring standardization of language assets

* Adapt source content for target markets, considering regional product availability, cultural sensitivities, and local business practices

* Engage with corporate and partner teams in-country to understand and address localization issues

* Manage routine escalations as needed

Basic Qualifications

- Bachelor's degree in foreign languages, translation studies or linguistics (or equivalent experience of at least 1-2 years in localization or subtitling) for German

- Speak, write, and read fluently in English

- Experience with Microsoft Office products and applications

Preferred Qualifications

- Ability to deliver results and prioritize tasks in a fast paced, dynamic environment.

- Ability to apply critical thinking and provide insights while working with creative content.

- Technical experience with localization and terminology platforms and tools, such as GlobalLink, Trados, and MemoQ



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Come be a part of a rapidly expanding $35 billion global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.



We are seeking an experienced Language Content Specialist to join the Amazon Business Marketing team. As a native Spanish speaker, you will ensure the highest quality localization and transcreation of marketing content while maintaining cultural authenticity and market-appropriate terminology. This role also involves evaluating and adapting source content for target markets, taking into consideration product availability, cultural sensitivities, and local business practices. The position includes terminology management (style guides, term bases and translation memory management) for the Spanish market. Working within established standard operating procedures, you will exercise independent judgment to make critical decisions about content adaptation and quality assurance. Success in this role requires deep cultural knowledge, excellent linguistic skills, and a thorough understanding of marketing communications.



Please note that this is a London-based role and requires presence 5 days in the office.



Key job responsibilities

* Apply native-level expertise in Spanish to localize and transcreate marketing content, utilizing quality assurance tools and metrics to ensure excellence

* Review and validate localized and transcreated content for linguistic accuracy, cultural appropriateness, and adherence to style guidelines, including identification and correction of any grammatical or contextual errors

* Collaborate with the Localization Project Manager to maintain project timelines and ensure consistent, high-quality deliverables across all marketplaces

* Develop and maintain terminology databases and style guides for Spanish markets, ensuring standardization of language assets

* Adapt source content for target markets, considering regional product availability, cultural sensitivities, and local business practices

* Engage with corporate and partner teams in-country to understand and address localization issues

* Manage routine escalations as needed

Basic Qualifications

- Bachelor's degree in foreign languages, translation studies or linguistics (or equivalent experience of at least 1-2 years in localization or subtitling) for Spanish

- Speak, write, and read fluently in English

- Experience with Microsoft Office products and applications

Preferred Qualifications

- Ability to deliver results and prioritize tasks in a fast paced, dynamic environment.

- Ability to apply critical thinking and provide insights while working with creative content.

- Technical experience with localization and terminology platforms and tools, such as GlobalLink, Trados, and MemoQ



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Come be a part of a rapidly expanding $35 billion global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.



We are seeking an experienced Language Content Specialist to join the Amazon Business Marketing team. As a native German speaker, you will ensure the highest quality localization and transcreation of marketing content while maintaining cultural authenticity and market-appropriate terminology. This role also involves evaluating and adapting source content for target markets, taking into consideration product availability, cultural sensitivities, and local business practices. The position includes terminology management (style guides, term bases and translation memory management) for the German market. Working within established standard operating procedures, you will exercise independent judgment to make critical decisions about content adaptation and quality assurance. Success in this role requires deep cultural knowledge, excellent linguistic skills, and a thorough understanding of marketing communications.



Please note that this is a London-based role and requires presence 5 days in the office.



Key job responsibilities

* Apply native-level expertise in German to localize and transcreate marketing content, utilizing quality assurance tools and metrics to ensure excellence

* Review and validate localized and transcreated content for linguistic accuracy, cultural appropriateness, and adherence to style guidelines, including identification and correction of any grammatical or contextual errors

* Collaborate with the Localization Project Manager to maintain project timelines and ensure consistent, high-quality deliverables across all marketplaces

* Develop and maintain terminology databases and style guides for German markets, ensuring standardization of language assets

* Adapt source content for target markets, considering regional product availability, cultural sensitivities, and local business practices

* Engage with corporate and partner teams in-country to understand and address localization issues

* Manage routine escalations as needed

Basic Qualifications

- Bachelor's degree in foreign languages, translation studies or linguistics (or equivalent experience of at least 1-2 years in localization or subtitling) for German

- Speak, write, and read fluently in English

- Experience with Microsoft Office products and applications

Preferred Qualifications

- Ability to deliver results and prioritize tasks in a fast paced, dynamic environment.

- Ability to apply critical thinking and provide insights while working with creative content.

- Technical experience with localization and terminology platforms and tools, such as GlobalLink, Trados, and MemoQ



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

Come be a part of a rapidly expanding $35 billion global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.



We are seeking an experienced Language Content Specialist to join the Amazon Business Marketing team. As a native Spanish speaker, you will ensure the highest quality localization and transcreation of marketing content while maintaining cultural authenticity and market-appropriate terminology. This role also involves evaluating and adapting source content for target markets, taking into consideration product availability, cultural sensitivities, and local business practices. The position includes terminology management (style guides, term bases and translation memory management) for the Spanish market. Working within established standard operating procedures, you will exercise independent judgment to make critical decisions about content adaptation and quality assurance. Success in this role requires deep cultural knowledge, excellent linguistic skills, and a thorough understanding of marketing communications.



Please note that this is a London-based role and requires presence 5 days in the office.



Key job responsibilities

* Apply native-level expertise in Spanish to localize and transcreate marketing content, utilizing quality assurance tools and metrics to ensure excellence

* Review and validate localized and transcreated content for linguistic accuracy, cultural appropriateness, and adherence to style guidelines, including identification and correction of any grammatical or contextual errors

* Collaborate with the Localization Project Manager to maintain project timelines and ensure consistent, high-quality deliverables across all marketplaces

* Develop and maintain terminology databases and style guides for Spanish markets, ensuring standardization of language assets

* Adapt source content for target markets, considering regional product availability, cultural sensitivities, and local business practices

* Engage with corporate and partner teams in-country to understand and address localization issues

* Manage routine escalations as needed

Basic Qualifications

- Bachelor's degree in foreign languages, translation studies or linguistics (or equivalent experience of at least 1-2 years in localization or subtitling) for Spanish

- Speak, write, and read fluently in English

- Experience with Microsoft Office products and applications

Preferred Qualifications

- Ability to deliver results and prioritize tasks in a fast paced, dynamic environment.

- Ability to apply critical thinking and provide insights while working with creative content.

- Technical experience with localization and terminology platforms and tools, such as GlobalLink, Trados, and MemoQ



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description
Come be a part of a rapidly expanding $35 billion global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
We are seeking an experienced Language Content Specialist to join the Amazon Business Marketing team. As a native Spanish speaker, you will ensure the highest quality localization and transcreation of marketing content while maintaining cultural authenticity and market-appropriate terminology. This role also involves evaluating and adapting source content for target markets, taking into consideration product availability, cultural sensitivities, and local business practices. The position includes terminology management (style guides, term bases and translation memory management) for the Spanish market. Working within established standard operating procedures, you will exercise independent judgment to make critical decisions about content adaptation and quality assurance. Success in this role requires deep cultural knowledge, excellent linguistic skills, and a thorough understanding of marketing communications.
Please note that this is a London-based role and requires presence 5 days in the office.
Key job responsibilities
* Apply native-level expertise in Spanish to localize and transcreate marketing content, utilizing quality assurance tools and metrics to ensure excellence
* Review and validate localized and transcreated content for linguistic accuracy, cultural appropriateness, and adherence to style guidelines, including identification and correction of any grammatical or contextual errors
* Collaborate with the Localization Project Manager to maintain project timelines and ensure consistent, high-quality deliverables across all marketplaces
* Develop and maintain terminology databases and style guides for Spanish markets, ensuring standardization of language assets
* Adapt source content for target markets, considering regional product availability, cultural sensitivities, and local business practices
* Engage with corporate and partner teams in-country to understand and address localization issues
* Manage routine escalations as needed
Basic Qualifications
- Bachelor's degree in foreign languages, translation studies or linguistics (or equivalent experience of at least 1-2 years in localization or subtitling) for Spanish
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Ability to deliver results and prioritize tasks in a fast paced, dynamic environment.
- Ability to apply critical thinking and provide insights while working with creative content.
- Technical experience with localization and terminology platforms and tools, such as GlobalLink, Trados, and MemoQ
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Come be a part of a rapidly expanding $35 billion global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space, developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination, and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide.
We are seeking an experienced Language Content Specialist to join the Amazon Business Marketing team. As a native German speaker, you will ensure the highest quality localization and transcreation of marketing content while maintaining cultural authenticity and market-appropriate terminology. This role also involves evaluating and adapting source content for target markets, taking into consideration product availability, cultural sensitivities, and local business practices. The position includes terminology management (style guides, term bases and translation memory management) for the German market. Working within established standard operating procedures, you will exercise independent judgment to make critical decisions about content adaptation and quality assurance. Success in this role requires deep cultural knowledge, excellent linguistic skills, and a thorough understanding of marketing communications.
Please note that this is a London-based role and requires presence 5 days in the office.
Key job responsibilities
* Apply native-level expertise in German to localize and transcreate marketing content, utilizing quality assurance tools and metrics to ensure excellence
* Review and validate localized and transcreated content for linguistic accuracy, cultural appropriateness, and adherence to style guidelines, including identification and correction of any grammatical or contextual errors
* Collaborate with the Localization Project Manager to maintain project timelines and ensure consistent, high-quality deliverables across all marketplaces
* Develop and maintain terminology databases and style guides for German markets, ensuring standardization of language assets
* Adapt source content for target markets, considering regional product availability, cultural sensitivities, and local business practices
* Engage with corporate and partner teams in-country to understand and address localization issues
* Manage routine escalations as needed
Basic Qualifications
- Bachelor's degree in foreign languages, translation studies or linguistics (or equivalent experience of at least 1-2 years in localization or subtitling) for German
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Ability to deliver results and prioritize tasks in a fast paced, dynamic environment.
- Ability to apply critical thinking and provide insights while working with creative content.
- Technical experience with localization and terminology platforms and tools, such as GlobalLink, Trados, and MemoQ
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description

At the intersection of AI and natural language understanding, voice-assistant technology is one of the most exciting industries to work in today. Alexa is Amazonu2019s voice AI. Alexa lives in the cloud and is happy to help anywhere there's internet access and a device that can connect to Alexa. Making Alexa part of your day is as simple as asking a question. Alexa can play your favourite song, read the latest headlines, dim the lights in your living room, and more. Basically, Alexa wants to make your life easier, more meaningful, and more fun by helping you voice control your world, both at home and on the go.



Help make Alexa smarter by joining our Knowledge International Operations team in Cambridge, UK. We use our cultural and linguistic knowledge to localize Alexau2019s knowledge base so that Alexa can understand and answer more questions from Alexa customers in all languages.



As a member of the team, you will be responsible for translating knowledge content into your language, following a variety of processes using our understanding of systems related to the Alexa knowledge base. We identify and correct knowledge gaps and share findings to implement scalable solutions across languages. We think from the customeru2019s viewpoint and use our cultural and linguistic expertise to solve questions on how customers might interact with Alexa.



If you are a proactive, adaptable, and quality-driven professional who thrives in a collaborative environment, we invite you to apply for this French-speaking Support Engineer role in our Cambridge office. This is an excellent opportunity to leverage your technical expertise and language skills to make a direct impact on customer satisfaction and team metrics.



Key job responsibilities

As a native French-speaking Support Engineer based out of our Cambridge office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:

- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines

- Create relevant and engaging content for customers based in your languageu2019s locale

- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local

- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer

- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language

- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools

- Triage complex problems to appropriate teams and track through to resolution

- Interface with a variety of business and technical teams to resolve blockers and share language specific defect trends to fix problems at the root

- Provide detailed data and communication in tickets, documenting your investigation actions and next steps

- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes

- Generate service metrics using scripts and/or documentation

- Apply your unique skillset to improve team processes and highlight documentation or training needs

- Impart your knowledge to team members through peer reviews, trainings and/or support sessions

Basic Qualifications

- Fluency in French and English, with strong written and verbal communication abilities

- Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques

- Ability to thrive under pressure and adapt to a fast-paced environment

- Ability to keep up with changing project conventions and newly launching projects

- Excellent organizational skills and attention to detail

- Strong analytical, communication and interpersonal skills

- Commitment to providing high-quality support and exceptional customer service

- Proficiency in generating accurate and complete support documentation

- Good judgment and decision-making skills

- Proficient with Microsoft Office products

Preferred Qualifications

- One or more years of experience as a transcriber or annotator

- Quick in adapting to new processes and workflows

- Writing/editing experience and familiarity with content production processes

- Experience/Familiarity with ontologies and/or knowledge representations

- Experience/Familiarity in SQL

- Experience in a technical support or similar role



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.