48 Large Retail Chains jobs in Brent

Our client is a leading name in commercial property management, known for delivering exceptional value through strategic partnerships and operational excellence. They are now seeking an accomplished Director to lead a prestigious UK retail property portfolio and a select group of institutional clients. This is a senior leadership opportunity to shape the next generation of property management — blending innovation, sustainability, and client-centric excellence.

Key Responsibilities

• Lead the strategic management of a major UK retail portfolio, ensuring the highest standards of service delivery.
• Act as the primary relationship lead, driving collaboration, efficiency, and alignment with client objectives.
• Oversee cross-functional teams spanning facilities management, finance, health & safety, and ESG disciplines.
• Champion digital transformation and sustainability initiatives that enhance asset performance and occupier experience.
• Deliver strong financial results, overseeing P&L, budgets, and revenue growth across multiple client accounts.
• Foster a culture of excellence, innovation, and accountability within a diverse, matrix-managed team.
• Represent the business externally, strengthening market presence and driving continuous improvement in service delivery.

Key Requirements

• Minimum of 10 years’ experience managing large-scale, institutional-grade commercial or retail portfolios.
• Proven record of strategic leadership, client relationship management, and commercial performance.
• Strong financial acumen with experience of full P&L accountability.
• Expertise in integrated service delivery models across property, facilities, and asset management.
• Demonstrated ability to drive innovation through data, technology, and sustainability practices.
• Exceptional communication, presentation, and stakeholder management skills.
• MRICS qualification (or equivalent professional status) is preferred.

Perks & Benefits

• Competitive salary with performance-related bonus.
• Hybrid working model with flexibility for travel across key UK sites.
• Opportunity to lead a high-profile, national portfolio within a forward-thinking organisation.
• Access to professional development programmes, including leadership and talent initiatives.
• Supportive and collaborative company culture, focused on wellbeing, inclusion, and career growth.

Apply Now

If you are an accomplished property management leader with a passion for innovation, excellence, and strategic client delivery, we’d love to hear from you. Apply online today to join a business where your leadership will shape the future of retail property management.

We are looking for experienced management consultants with a track record of delivering transformation within the Retail, Consumer Goods, or Hospitality sectors. This role is not suitable for industry managers without consulting experience.

Why Join Us?

Lead with Purpose: Deliver transformation programmes across the Retail & Hospitality sector, ensuring excellence and lasting impact.

Grow Your Skills: Participate in continuous learning, mentorship, and capability development through on-the-job experience.

Hybrid Working: Enjoy the flexibility to work from Base Camp, client sites (typically 1–3 days a week), or from the comfort of your home.

Contribute to the Sector: Collaborate with clients and internal teams to enhance our reputation in the industry.

As a Manager, you will lead and deliver across our core capabilities, including:

Deliver Transformation: Lead and manage transformation initiatives across core capabilities.

Engage Stakeholders: Build strong relationships with client stakeholders, acting as a trusted consultant.

Business Growth: Identify and shape new opportunities, supporting proposal development and contributing to business development efforts. You’ll be generating approximately £500k in consulting revenue through a combination of account growth and delivery excellence.

Mentor Teams: Support the development of junior colleagues, fostering a high-performing and collaborative team environment.

Internal Contribution: Engage in firm-wide initiatives and knowledge-sharing forums.

Requirements

• 5+ years' experience working in a management consultancy environment , leading transformation projects for retail, consumer goods, or hospitality clients.
• Proven ability to engage senior stakeholders (Directors, C-suite, Heads of Function) on client-facing programmes.
• Commercially aware with a track record of identifying and shaping new opportunities, supporting proposal development,
• Strong experience delivering transformation projects across the retail hospitality sector, with proven ability to lead multi-disciplinary teams and client workstreams across digital, data, change, and operating model initiatives.
• Ability to operate confidently with senior stakeholders (e.g. Heads of Function, Directors), delivering structured programmes that span business case development, customer experience improvement, operating model design, and service optimisation.
• Experience working across core operational and customer-facing processes within the retail hospitality landscape such as store operations, digital channels, customer service, or employee enablement.
• Team leadership or line management experience.
• Demonstrable experience contributing to business development (proposals, go-to-market propositions, follow-on work).
• Passion for mentoring and growing talent.

• Thought leadership contributions (sector insights, publications, event speaking).
• Exposure to related domains such as procurement transformation, shared services/outsourcing models or organisational design is desirable.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

• 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
• 2nd Stage Case Study Exercise Interview (1-1.5 hours)
• 3rd Stage Cultural Fit Interview (1 hour)

Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.

Benefits

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.

We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.

If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.

Your new company
As an industry leader within the retail sector, this global brand is recognised for its innovative collections, partnerships with iconic ceremonies and employee-focussed approach. This company has an excellent reputation for creating sustainable luxury pieces worn by celebrities and royalty around the world.

Your new role
The successful applicant will play an integral part in partnering with the commercial stakeholders, ensuring financial control and making recommendations to enhance processes. Your responsibilities will include:

• Preparing monthly management accounts and financial reports
• Monitoring project budgets, costs, and profitability
• Conducting variance analysis and supporting forecasting activities
• Liaising with cost centre managers and operational teams to ensure financial accuracy
• Supporting year-end processes and audit preparation
• Identifying opportunities for process improvement and cost efficiency

What you'll need to succeed

• Strong academics and actively sitting exams towards professional accounting qualifications (ACA, CIMA, ACCA or equivalent)
• Proactive self-starter.
• Confident in dealing with people, including finance colleagues and Partners of the business.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

• Competitive salary 52,000 - 55,000, depending on experience
• Performance-related bonus scheme
• Staff discount on all products
• Ongoing professional development opportunities
• Pension contribution

Are you an experienced Retail Operations Manager?

Are you comfortable working in a small team where your personality and attitude are key

Our client is one of Britain's best-known fine jewellery designers and is looking for an Operations Manager to join them for a 1-year contract.

About the role:

After-sales and Client Services:

• Oversea client services assistant for all aspects of role/people management.
• Ensuring client services processes are managed seamlessly and in a timely manner, clear communication with the retail team on all after-sales jobs to ensure an exceptional customer experience.
• Point of contact for Wholesale accounts with Repair queries or escalations.
• Looking at ways of enhancing our client services department suggesting new ways of working in line with our goals.

Stock:

• Overseeing perpetual stock takes and ensuring all stock is factored into the rolling stock takes.
• Responsible for resolving any queries or discrepancies that arise.
• Ensure Accessories are counted once a month & levels are accurate.
• Support various departments with internal and external stock movements.
• Management of consignment pieces.
• Stock Operations security and processes, enhance the way we work and manage stock security.
• Ensure all Far Fetch orders are fulfilled in full.
• Support retail with web order fulfilment.

Operations:

• Ensure full understanding of shipping + customs compliance and processes with various shipping companies.
• Look at ways of keeping us streamlined and with optimal shipping options to enhance our customer service levels.
• Ensure packaging levels are maintained in the warehouse and at the store, managing call ins and reorders
• Oversee all aspects of brand collateral.
• Support the Retail team with operational elements for in-store so the store can function optimally.
• Oversee onboarding, QC and assay of stock before being handed to the Merch Team.
• ERP provider: Manage all open tickets to ensure they’re actioned and closed.
• Manage Loyalty Voucher scheme & staff wear pieces.
• Work with the Wholesale team on booking of wholesale orders, invoicing & deliveries.
• Onboarding of new colleagues or leavers.
• Support MD with any HR matters.
• Supporting with various projects as required.
• Ad-Hoc admin tasks for the business.

About the Client

We are a British fine jewellery brand known for striking colour combinations and the use of precious gemstones. We’re on a mission to deliver timeless and classic style.

One of the most desirable British luxury jewellery brands with a Flagship Store in the heart of London, the brand is also stocked in prestigious retailers including Fortnum + Mason, The Watches of Switzerland Group, and is also available online.

We are a customer-focused, female-led and inclusive brand. We are focused on growing our community, whose support ensures the success of the brand and are looking for someone special to join our growing team.

Health, Safety and Security:

• Responsible for ensuring Health & Safety Policy and practice is in line with current legislation.
• Responsible for the security procedures, training and management of security functions for the store
• Maintain robust fire procedures, emergency evacuation protocols and liaise with the managing agent for best practice.
• Ensure Health & Safety regulations are adhered to, and that general and fire risk assessment recommendations are implemented across all locations.
• Negotiate and organise all centralised H&S inspections, maintenance or alarm contracts and monitor reports before distribution.
• Investigate, record and report accidents to ensure they are preventable in future.
• Understand all operational elements of alarms (fire/security) along with the Retail Manager.

Our Aims and Values:

Our goal is to continue to grow as a leading luxury brand, delivering outstanding quality, timeless and classic design and excellent customer service.

We are:

• A Customer First business: Our customers are at the heart of everything we do. We will always strive to deliver outstanding and personal service with every interaction, to ensure their continued support and loyalty.
• Caring: We treat our colleagues with respect and treat others as we would wish to be treated. We are open and honest, deliver constructive feedback and seek to create a supportive and empathetic professional environment.
• Fast Paced: We are a small but passionate team, and we want to reach as many new customers as we can. We combine agility, focus and an entrepreneurial spirit, so we can move at pace and with changing priorities
• Exceptional: We strive to continually learn about our customers, market trends and analysis data. We challenge ourselves and others to make the right decisions and add value to our business, contributing ideas and actions that move our brand forward.

Skills + Attributes required:

• Proficient in Microsoft Office 365
• Able to work with various delivery portals DHL, Fedex etc.
• Numerical and intermediate Excel skills
• Good analytical skills
• Exceptional organisation skills
• Able to multi-task and prioritise
• Accuracy and attention to detail
• Comfortable with using stock and IT systems (Full Training will be given)
• To be successful here:
• You’ll have a can-do attitude.
• You’re a happy team player.
• You are personable and positive.
• You’re willing to learn and are approachable.
• You are honest and straightforward and solve problems/look for solutions.
• You enjoy working in a creative environment.
• You have a sense of humour.
• You are an insatiable learner.

What we offer:

• Private healthcare.
• Wellbeing support via an EAP programme.
• Team socials.
• Birthday day off.
• Jewellery loyalty scheme.
• Paid charity volunteering day

About HONOR

HONOR is a leading global provider of smart devices. It is dedicated to becoming a global iconic technology brand and creating a new intelligent world for everyone through its powerful products and services. With an unwavering focus on R&D, it is committed to developing technology that empowers people around the globe to go beyond, giving them the freedom to achieve and do more. Offering a range of high-quality smartphones, tablets, laptops, and wearables to suit every budget, HONOR’s portfolio of innovative, premium, and reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (honor.com/uk/)

Position: Retail Operations Assistant

Job location: London, UK

Responsibilities:

• Data analysis for daily operations: Monitor order data, sales data, traffic data, and inventory data.
• Monthly and Quarterly Operational Data Analysis: Output operational data reports on a monthly and quarterly cycle
• Operation process follow-up: monitor the team's daily operation or activities in the process of compliance, key node management and communication to advance
• Business Analysis: Analyze sales and traffic data, share insights with E-Commerce team. Monitor online market for execution, compliance, and competition.
• E-Channels Business development: Participate in e-commerce channel expansion, assist in channel business negotiations, product introduction, process streamlining, daily operations and maintenance, etc.
• close work with E-Channels/GTM/ retail/MKT team, helping business progress

Qualifications:

• A Bachelor’s degree or above.
• A passion for E-commerce, keenly following the latest trends.
• Strong analytical skills with sound knowledge of Excel, Word and PowerPoint.
• High level of accuracy and attention to detail.
• Sensitive to data, like to analyze and summarize
• Excellent of communication and interpersonal skills.
• Fluent in Chinese and English, both spoken and written.
• Always be curious about what is happening in the field of online marketing.
• with 1-2 years，E-commerce experience, including shop management, product analysis, market analysis, daily operation, activity plan, user management etc.

At Honor, we celebrate diversity & Inclusion and are committed to build teams that represent a variety of backgrounds, perspectives, and skills. Please send your CV and cover letter to

Please, send us your resume in English.

Start a new journey with HONOR to go beyond!

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Who are we

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.

The Position

We are seeking an experienced and dynamic Retail Operations Manager to oversee all retail operations at the Kia Oval. The role is pivotal in delivering an exceptional retail experience to fans and visitors, while ensuring commercial performance targets are met.

You will be responsible for managing stock, staff, and day-to-day retail operations, while maintaining strong profit margins and aligning with the venue’s high standards of service and brand values.

Requirements

What you’ll do

Operational & Financial Management

• Oversee the end-to-end retail operation across matchdays, events, and non-matchday trading.
• Manage stock levels, purchasing, replenishment, and inventory control systems to minimise loss and maximise profitability.
• Ensure a minimum 40% gross profit margin is consistently achieved across all retail operations.
• Work with finance and procurement teams to set pricing, analyse sales data, and forecast demand.
• Implement efficient processes to optimise sales and control costs.

Staff Recruitment & Management

• Recruit, train, schedule, and lead a team of retail supervisors and matchday staff.
• Foster a positive, motivated, and customer-focused team culture.
• Ensure compliance with HR policies, health & safety regulations, and safeguarding requirements.
• Monitor staff performance and provide coaching, feedback, and development opportunities.

Customer Experience & Brand Standards

• Ensure the highest standards of customer service across all retail outlets.
• Uphold and enhance the Kia Oval brand by delivering a consistent retail experience.
• Resolve escalated customer issues efficiently and professionally.
• Collaborate with marketing and merchandising teams to deliver creative retail promotions and product launches.

Compliance & Reporting

• Ensure full compliance with health, safety, and licensing regulations.
• Maintain accurate records for audits, reporting, and stock reconciliation.
• Produce regular reports on sales, margins, and operational performance for senior management.

Continuous Improvement

• Identify opportunities to enhance operational efficiency, sales performance, and customer satisfaction.
• Keep abreast of industry trends and competitor activity to ensure the Kia Oval’s retail operation remains market-leading.
• Drive sustainability initiatives within the retail operation, including waste reduction and ethical sourcing.

The Person

The successful candidate will have the following experience / skills / qualities:

• Proven experience in retail or venue operations management, ideally within a sports, leisure, or large event environment.
• Strong commercial acumen with a track record of delivering profitability targets.
• Excellent leadership and people management skills.
• Strong organisational and problem-solving ability, with the capacity to work under pressure and to tight deadlines.
• Excellent communication and interpersonal skills.
• Proficient in stock management systems and MS Office applications.
• Flexible approach to working hours, including evenings, weekends, and matchdays.

Benefits

£40,000 per annum

5% Club Bonus Scheme

Sales Commission scheme

23 days holiday increasing to 28 days based on length of service

Non-Contributory Pension scheme / Private Health Care

Membership for domestic games, Tickets for International Games and loads more

What We Offer

• Opportunity to work at one of the world’s most iconic cricket venues.
• A vibrant and supportive team environment.
• Competitive salary and benefits package
• Career development and training opportunities

To Apply

Please apply with a CV and cover letter outlining why you are suitable for this role and stating current salary.

Closing date for applications is 5pm on Monday 6 October. The first stage of interviews will take place on the week commencing Monday 13 October in-person at the Kia Oval.

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.

At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.

If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people and adults at risk that we work with. As such, all posts are subject to a process of vetting, including the disclosure of criminal records if required and the seeking of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our organisation.

Head of Operations | London | Up to 80,000 + Benefits

Are you a proven retail operations leader ready to drive excellence across a dynamic, multi-brand store estate? This is a unique opportunity to join an innovative retail business that's redefining how brands think about physical retail, from first-time entrants to established names testing new concepts. As head of operations, you'll lead large-scale, multi-site operations, ensuring every store runs safely, legally, profitably, and with a relentless focus on the customer experience. You'll bring world-class operational leadership to an estate that thrives on innovation, agility, and continuous improvement.

As head of operations, you'll have;

* A senior retail operations leader with significant experience running large, multi-site businesses (50+ stores).

* Passionate about retail, operational excellence, and creating exceptional customer experiences.

If you're ready to shape the future of retail operations and lead with impact across a growing and diverse store estate, we'd love to hear from you.

Head of Operations | London | Up to 80,000 + Benefits

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