What Jobs are available for Large Retail Chains in Oxted?

Showing 40 Large Retail Chains jobs in Oxted

Associate Retail Property Management Surveyor

London, London £55000 - £68000 annum Workman LLP

Posted 11 days ago

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Job Description

Permanent
ABOUT THE ROLE

A Senior Surveyor position within the London Retail Property Management team, responsible for the management of a diverse commercial property portfolio including shopping centres and retail parks.

The position will require you to take a lead role in building and maintaining the relationship and communication with the appointed institutional fund management client.

The role will also demand the supervision of a number of other property managers, administrators and on-site staff.

You will work closely with the Property Accounts team to ensure that all financial information is reported accurately.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success. Pro-activeness and going above and beyond is expected.

You will prepare formal and detailed client reports on the property management service, quarterly annually and on an ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including tenant indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring tenants comply with all lease obligations.

Clients may lean on your professional advice and support in connection with value enhancement assets, rent reviews, lettings and lease renewal programmes.

Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help utilise the professional services we offer.

Other duties will include:

  • Overseeing the provision of common services to properties and tenants.
  • Working with landlords and tenants on all other matters relating to the clients’ property portfolio.
  • Undertaking or arranging property inspections.
  • Assisting clients in the acquisition and disposal of properties.
  • Dealing with tenant applications for consent to assign, sublet and alter.
  • Supervising, directing and maintaining up to date records for site based staff
WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build gravitas among clients is also paramount.

Being MRICS is preferred. As a Senior Property Management Surveyor you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.

WORKMAN RETAIL & LEISURE

Workman Retail & Leisure is a dedicated nationwide team of specialist property managers working on the management of an extensive portfolio of more than 98 shopping centres and 243 retail & leisure schemes across the UK.

Workman R&L recognise the changing landscape and the move towards a mixed use retail and leisure destination. In line with our clients’ asset management strategies, we work closely together to bolster their investments.

Our skills and expertise in this area has allowed us to advise our clients not only pre acquisition, but also before and after redevelopment.

WHY WORKMAN?
  • Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
  • Core working hours allow for added flexibility and helps benefit your work life balance.
  • Study support
  • Discretionary annual bonus and salary reviews.
  • Healthcare, life insurance & wellness programme.
  • Long service additional holidays, your birthday off and an extra day between Christmas and New Year
  • Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
  • Social events throughout the year including a firm wide Christmas party!
  • Generous referral bonus.
ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time.

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Retail Graduate Management Programme (Hiring Immediately)

London, London Lidl

Posted today

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Job Description

Job Description

40,000 per annum | 30 days holiday (pro rata) | 10% in-store discount | Company Car

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you.

This is it. Your chance to experience life at Lidl and all it has to offer. With experience spanning across our stores, warehouses & regional offices, youll build your leadership skills and develop your knowledge to become a retail manager.

This programme is rotational, taking you on a 23-month learning journey that gives you the best possible exposure to our core business areas, along with a range of opportunities to build your experience, resilience, and business acumen.

What you'll do

Year 1:  Youll spend time in each of our core business areas:

  • Sales (store-based, 16 weeks) : Youll gain experience in key store roles, starting as a Customer Assistant and working your way up to store management.
  • HR (regional office-based, 4 weeks) : Youll discover how our HR teams facilitate the recruitment, onboarding, training, and development of our regional departments.
  • Logistics (warehouse-based, 16 weeks) : Youll learn the fundamentals of logistics and warehousing by rotating around our 3 core warehouse areas before joining the warehouse management team.
  • Supply Chain (regional office-based, 16 weeks) : Youll discover how to order products, manage quality and freshness, and deal with suppliers in our complex supply chain.

Year 2:  Youll choose the specialist route you want to take in store, warehouse, or supply chain management. Youll then spend the next year honing your expertise and crafting your management experience to get the most out of your programme, putting you in the best position to take your career to the next level.

This programme is not for the faint hearted, but for the right characters, we offer a real opportunity to develop into a retail leader with the drive, confidence and skill set to succeed. 

What you'll need

  • Minimum 2:2 degree (in any discipline), awarded in 2024, 2025 or 2026, but must be graduated by September 2026 
  • A full UK driving licence by 1st February 2026
  • To live, or be ready to relocate, within a commutable distance from your chosen Regional Distribution Centre
  • To be legally entitled to work in the UK on a full-time basis
  • Assertiveness and confidence in your communication skills
  • The desire to learn, develop and succeed in a fast-moving, challenging environment
  • If successful, be able to attend an assessment centre In January 2026

What you'll receive

  • 30 days holiday (pro rata)
  • 10% in-store discount
  • Company Car
  • Pension scheme
  • Discounted Gym
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

 If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

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Retail Graduate Management Programme (Hiring Immediately)

Northfleet, South East Lidl

Posted today

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Job Description

Job Description

40,000 per annum | 30 days holiday (pro rata) | 10% in-store discount | Company Car

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you.

This is it. Your chance to experience life at Lidl and all it has to offer. With experience spanning across our stores, warehouses & regional offices, youll build your leadership skills and develop your knowledge to become a retail manager.

This programme is rotational, taking you on a 23-month learning journey that gives you the best possible exposure to our core business areas, along with a range of opportunities to build your experience, resilience, and business acumen.

What you'll do

Year 1:  Youll spend time in each of our core business areas:

  • Sales (store-based, 16 weeks) : Youll gain experience in key store roles, starting as a Customer Assistant and working your way up to store management.
  • HR (regional office-based, 4 weeks) : Youll discover how our HR teams facilitate the recruitment, onboarding, training, and development of our regional departments.
  • Logistics (warehouse-based, 16 weeks) : Youll learn the fundamentals of logistics and warehousing by rotating around our 3 core warehouse areas before joining the warehouse management team.
  • Supply Chain (regional office-based, 16 weeks) : Youll discover how to order products, manage quality and freshness, and deal with suppliers in our complex supply chain.

Year 2:  Youll choose the specialist route you want to take in store, warehouse, or supply chain management. Youll then spend the next year honing your expertise and crafting your management experience to get the most out of your programme, putting you in the best position to take your career to the next level.

This programme is not for the faint hearted, but for the right characters, we offer a real opportunity to develop into a retail leader with the drive, confidence and skill set to succeed. 

What you'll need

  • Minimum 2:2 degree (in any discipline), awarded in 2024, 2025 or 2026, but must be graduated by September 2026 
  • A full UK driving licence by 1st February 2026
  • To live, or be ready to relocate, within a commutable distance from your chosen Regional Distribution Centre
  • To be legally entitled to work in the UK on a full-time basis
  • Assertiveness and confidence in your communication skills
  • The desire to learn, develop and succeed in a fast-moving, challenging environment
  • If successful, be able to attend an assessment centre In January 2026

What you'll receive

  • 30 days holiday (pro rata)
  • 10% in-store discount
  • Company Car
  • Pension scheme
  • Discounted Gym
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

 If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

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Retail Graduate Management Programme (Hiring Immediately)

Manor Park, London Lidl

Posted today

Job Viewed

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Job Description

Job Description

40,000 per annum | 30 days holiday (pro rata) | 10% in-store discount | Company Car

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were curious, collaborative, and ready to make a tangible impact on where we work. Just like you.

This is it. Your chance to experience life at Lidl and all it has to offer. With experience spanning across our stores, warehouses & regional offices, youll build your leadership skills and develop your knowledge to become a retail manager.

This programme is rotational, taking you on a 23-month learning journey that gives you the best possible exposure to our core business areas, along with a range of opportunities to build your experience, resilience, and business acumen.

What you'll do

Year 1:  Youll spend time in each of our core business areas:

  • Sales (store-based, 16 weeks) : Youll gain experience in key store roles, starting as a Customer Assistant and working your way up to store management.
  • HR (regional office-based, 4 weeks) : Youll discover how our HR teams facilitate the recruitment, onboarding, training, and development of our regional departments.
  • Logistics (warehouse-based, 16 weeks) : Youll learn the fundamentals of logistics and warehousing by rotating around our 3 core warehouse areas before joining the warehouse management team.
  • Supply Chain (regional office-based, 16 weeks) : Youll discover how to order products, manage quality and freshness, and deal with suppliers in our complex supply chain.

Year 2:  Youll choose the specialist route you want to take in store, warehouse, or supply chain management. Youll then spend the next year honing your expertise and crafting your management experience to get the most out of your programme, putting you in the best position to take your career to the next level.

This programme is not for the faint hearted, but for the right characters, we offer a real opportunity to develop into a retail leader with the drive, confidence and skill set to succeed. 

What you'll need

  • Minimum 2:2 degree (in any discipline), awarded in 2024, 2025 or 2026, but must be graduated by September 2026 
  • A full UK driving licence by 1st February 2026
  • To live, or be ready to relocate, within a commutable distance from your chosen Regional Distribution Centre
  • To be legally entitled to work in the UK on a full-time basis
  • Assertiveness and confidence in your communication skills
  • The desire to learn, develop and succeed in a fast-moving, challenging environment
  • If successful, be able to attend an assessment centre In January 2026

What you'll receive

  • 30 days holiday (pro rata)
  • 10% in-store discount
  • Company Car
  • Pension scheme
  • Discounted Gym
  • Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

 If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

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Manager - Management Consulting (Retail and Hospitality)

London, London Enfuse Group

Posted 25 days ago

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Job Description

Permanent

We are looking for experienced management consultants with a track record of delivering transformation within the Retail, Consumer Goods, or Hospitality sectors. This role is not suitable for industry managers without consulting experience.

Why Join Us?

Lead with Purpose: Deliver transformation programmes across the Retail & Hospitality sector, ensuring excellence and lasting impact.

Grow Your Skills: Participate in continuous learning, mentorship, and capability development through on-the-job experience.

Hybrid Working: Enjoy the flexibility to work from Base Camp, client sites (typically 1–3 days a week), or from the comfort of your home.

Contribute to the Sector: Collaborate with clients and internal teams to enhance our reputation in the industry.

What You will Do

As a Manager, you will lead and deliver across our core capabilities, including:

Deliver Transformation: Lead and manage transformation initiatives across core capabilities.

Engage Stakeholders: Build strong relationships with client stakeholders, acting as a trusted consultant.

Business Growth: Identify and shape new opportunities, supporting proposal development and contributing to business development efforts. You’ll be generating approximately £500k in consulting revenue through a combination of account growth and delivery excellence.

Mentor Teams: Support the development of junior colleagues, fostering a high-performing and collaborative team environment.

Internal Contribution: Engage in firm-wide initiatives and knowledge-sharing forums.

Requirements

What We’re Looking For
  • 5+ years' experience working in a management consultancy environment , leading transformation projects for retail, consumer goods, or hospitality clients.
  • Proven ability to engage senior stakeholders (Directors, C-suite, Heads of Function) on client-facing programmes.
  • Commercially aware with a track record of identifying and shaping new opportunities, supporting proposal development,
  • Strong experience delivering transformation projects across the retail hospitality sector, with proven ability to lead multi-disciplinary teams and client workstreams across digital, data, change, and operating model initiatives.
  • Ability to operate confidently with senior stakeholders (e.g. Heads of Function, Directors), delivering structured programmes that span business case development, customer experience improvement, operating model design, and service optimisation.
  • Experience working across core operational and customer-facing processes within the retail hospitality landscape such as store operations, digital channels, customer service, or employee enablement.
  • Team leadership or line management experience.
  • Demonstrable experience contributing to business development (proposals, go-to-market propositions, follow-on work).
  • Passion for mentoring and growing talent.
Desirable
  • Thought leadership contributions (sector insights, publications, event speaking).
  • Exposure to related domains such as procurement transformation, shared services/outsourcing models or organisational design is desirable.

Don’t have all the required skills?

Not to worry! We acknowledge not everyone will meet each and every single desired qualification. So, if you’re more or less qualified, and you feel really enthusiastic about the role and that you’re a great match, we’d love to hear from you!

Interview Process
  • 1st Stage "Get to Know You' Behaviours and Attitudes Competency Interview (1 hour)
  • 2nd Stage Case Study Exercise Interview (1-1.5 hours)
  • 3rd Stage Cultural Fit Interview (1 hour)
What can I expect once I Join

Comprehensive onboarding with training from the moment you join, continuous support from your dedicated People Manager as well as Sector/Capability Leads. Don’t forget, the regular socials, masterclasses, and workshops to help you thrive.

Benefits

Financial Perks: Competitive salary and pension, company performance bonus, and travel allowance.

Health & Wellbeing: Private medical healthcare, £40 monthly wellness allowance, gym membership discounts, and eye test vouchers.

Time Off: 25 days holiday (plus public holidays), the option to buy 5 extra days, 1 company day off, and 1 volunteering day off.

Career Growth: In-house training, monthly 1:1 career path meetings, and support for professional certifications.

Recognition & Support: Employee assistance program, birthday gift, and themed care packages.

Social & Sustainability: Regular team meet-ups, social events, and sustainable company swag.

We have created a working environment where everyone can flourish!

Diversity, Equity, and Inclusion are core values at Enfuse. We don’t just advise our clients on these principles, we genuinely believe in their transformative benefits for society, our people, and our company. Diverse teams not only perform better, as countless studies have shown, but they also foster a happier and more inclusive workplace.

We are an equal opportunity employer and embrace diversity in all its forms. Our commitment is to create an environment where everyone can flourish and be their authentic selves at work.

If you require any support or assistance during the recruitment process, or if there are particular arrangements or reasonable adjustments that we can make, please contact us. We are here to ensure you feel fully supported every step of the way.

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Retail Operations Manager

London, London R.A.D

Posted 3 days ago

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Job Description

Permanent

About R.A.D®

R.A.D® is a performance footwear company using innovation and creativity to unlock the euphoria of sport. Inspired by skateboarding and surfing, we blend cutting-edge performance with a distinctive aesthetic rooted in lifestyle subcultures.

As an underdog in a field dominated by giants, we focus on authentic, credible brand-building that challenges the status quo—step by step crafting a legacy.

Tuned For The Future.

Role Overview

The Retail Project & Operations Manager will oversee Authorised Dealer operations, merchandising projects and supply chain processes to ensure seamless delivery of R.A.D® products to customers and retail partners, in close partnership with the existing Operations team.

This is a highly cross-functional role that balances execution with hands-on management across purchasing, fulfilment, logistics and retail partner operations. You will play a key role in optimising supply chain efficiency, driving retail growth, managing product flow and supporting apparel and footwear merchandising – embedding & optimising our operational processes to support business growth.

Key Responsibilities

Retail Operations & Project Management (80%)

  • Lead and coordinate retail operational projects to support business growth, setting up retail operations for new markets for R.A.D and business expansion of the Authorised Dealer network.
  • Oversee the onboarding of new Authorised Dealers across Gym and Running categories, including SKU setup and system integration.
  • Ensure smooth delivery of Authorised Dealer orders in partnership with the Ops team for both new and repeat orders.
  • Optimise ordering processes for Authorised Dealers, including the implementation of automated B2B systems via Shopify, in partnership with the eCommerce team.
  • Manage daily purchasing and inventory processes for retail partners using the NetSuite ERP system alongside Operations and Finance, including forecasting, raising purchase orders, timely invoicing and expediting deliveries where required.
  • Ensure inventory and stock levels are positioned in the correct warehouse locations to support Authorised Dealer forecasts and maintain R.A.D service levels.
  • Develop and track operational KPIs for retail supply chain efficiency and dealer fulfilment performance.
  • Coordinate fulfilment with Operations, 3PL partners and warehouse teams for B2B orders – optimising new inventory solutions for the commercial business to enable new markets.
  • Partner with the Commercial Director to build and scale 3PL and logistics infrastructure to support entry into new regional markets.
  • Collaborate across Commercial, Product, and Finance teams to streamline workflows, improve processes, and deliver operational efficiencies.

Apparel Merchandising & Buying (20%)

  • Manage the apparel buying cycle from order placement through to on-time delivery, including PO management, invoicing and sample tracking.
  • Support demand planning and forecasting for apparel and R.A.D extra bits, feeding data into internal teams to align seasonal volumes & go live dates.
  • Manage packaging, trims and greige fabric orders, ensuring accurate quantity management aligned to production schedules.
  • Partner with vendors to uphold quality standards and ensure delivery to commercial targets and brand expectations.
  • Maintain accurate and consistent product data across internal systems and tools.

Requirements

Skills & Experience

  • 6+ years’ experience across retail operations, supply chain or merchandising roles.
  • Proven track record in demand planning, purchasing and fulfilment.
  • Experience managing 3PL, logistics, and retail network operations.
  • Strong ERP experience - ideally NetSuite or similar systems.
  • Intermediate to advanced Excel proficiency.
  • Excellent organisational, time management and communication skills.
  • Detail orientated, hands-on & proactive approach. Comfortable working in a fast-paced start-up environment.
  • Detail-oriented with a strong sense of ownership and accountability.
  • Background in consumer-facing or omnichannel retail environments.
  • Eligible to work in the UK.

Benefits

  • 25 days holiday plus bank holidays
  • Generous personal footwear and clothing allowance
  • Family & friends discount and early access to R.A.D® products
  • On-site gym
  • Quarterly Power of Movement allowance towards fitness pursuits
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Senior Retail Operations Manager

SW1A 0AA London, London £65000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client, a leading innovator in the retail sector, is seeking a highly experienced and strategic Senior Retail Operations Manager to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be instrumental in optimizing store performance, driving operational excellence, and implementing best practices across a diverse portfolio of retail outlets. Your expertise will guide the development and execution of operational strategies, focusing on efficiency, customer satisfaction, and profitability. This role demands a proactive and analytical approach, with a proven track record of success in managing large-scale retail operations. You will collaborate closely with cross-functional teams, including merchandising, marketing, and supply chain, to ensure seamless operations and achieve company objectives. Key responsibilities include overseeing inventory management, optimizing store layouts and merchandising, developing and implementing staff training programs, and ensuring compliance with health and safety regulations. You will also be responsible for analysing sales data, identifying trends, and recommending strategies for improvement. The ideal candidate will possess strong leadership skills, exceptional problem-solving abilities, and a deep understanding of the retail landscape. You should be adept at managing budgets, forecasting, and resource allocation. This is a fantastic opportunity for a motivated professional to make a significant impact in a fast-paced, forward-thinking organization. The ability to thrive in a remote work environment, maintain strong communication, and foster team collaboration will be crucial for success. The role requires meticulous attention to detail, a commitment to continuous improvement, and a passion for delivering outstanding retail experiences. Your input will directly shape the future operational success of our retail presence. The core responsibilities encompass strategic planning, performance analysis, and the implementation of innovative operational solutions to enhance customer experience and drive sales growth across all retail touchpoints.
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About the latest Large retail chains Jobs in Oxted !

Senior Retail Operations Manager

SW1A 0AA London, London £65000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client is seeking a highly experienced and dynamic Senior Retail Operations Manager to oversee and optimize a portfolio of high-performing retail locations in and around London, England, UK . This pivotal role demands a strategic thinker with a proven track record in driving sales, enhancing customer experience, and ensuring operational excellence across multiple stores. You will be responsible for developing and implementing innovative retail strategies that align with company objectives, analyzing sales data and market trends to identify growth opportunities, and managing budgets to maximize profitability. Key responsibilities include leading and mentoring store management teams, fostering a positive and productive work environment, implementing best practices in inventory management, visual merchandising, and loss prevention, and ensuring compliance with all health and safety regulations. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills. A deep understanding of retail operations, P&L management, and customer relationship management is essential. You will collaborate closely with marketing, merchandising, and HR departments to ensure a cohesive brand experience and drive consistent performance. This role offers a unique opportunity to make a significant impact on the success of our client's retail division, contributing to their continued growth and reputation for quality and service. We are looking for someone who is passionate about retail, driven by results, and committed to delivering outstanding performance. Experience with retail management software and data analytics tools is highly desirable. The successful applicant will be adept at navigating the complexities of the retail landscape and possess a forward-thinking approach to business challenges. A minimum of 5-7 years of progressive experience in retail management is required, with at least 2 years in a senior leadership capacity. The ability to travel within the designated region as needed is a prerequisite. This is a challenging yet rewarding position for a dedicated professional ready to take their career to the next level in a vibrant and fast-paced industry.
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Lead Retail Operations Manager

SW1A 0AA London, London £65000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a prominent name in the retail sector, is seeking an experienced and dynamic Lead Retail Operations Manager to spearhead their operations. This is a fully remote position, offering the flexibility to work from anywhere in the UK. You will be responsible for optimizing store performance, driving operational efficiency, and ensuring a consistent brand experience across all retail locations. The ideal candidate will have a deep understanding of retail operations, supply chain management, inventory control, and customer service excellence. You will lead a team of regional managers and store personnel, providing strategic direction and support. Key responsibilities include developing and implementing operational policies and procedures, managing budgets, analyzing sales data, and identifying areas for improvement. A proven track record of success in multi-site retail management is essential, along with strong leadership, communication, and problem-solving skills. Experience with retail management software and a passion for the evolving retail landscape are crucial.

Responsibilities:
  • Oversee and optimize daily retail operations across all store locations.
  • Develop and implement strategic initiatives to enhance operational efficiency and profitability.
  • Manage and mentor a team of regional managers and store staff.
  • Ensure consistent execution of brand standards and customer service excellence.
  • Analyze sales performance data, identify trends, and develop actionable insights.
  • Manage inventory levels, reduce shrinkage, and optimize stock control processes.
  • Oversee visual merchandising standards and store layout to maximize sales.
  • Ensure compliance with all health, safety, and legal regulations.
  • Develop and manage operational budgets, controlling costs effectively.
  • Collaborate with cross-functional teams (e.g., Merchandising, Marketing, E-commerce) to drive business growth.

Qualifications:
  • Extensive experience in multi-site retail operations management.
  • Proven track record of driving operational improvements and exceeding sales targets.
  • Strong understanding of retail KPIs, inventory management, and supply chain principles.
  • Excellent leadership, team management, and motivational skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in retail management software and data analysis tools.
  • Exceptional communication and interpersonal skills.
  • Bachelor's degree in Business Administration, Retail Management, or a related field, or equivalent experience.
This is a fantastic opportunity for a seasoned retail leader to shape the operational future of a leading brand in a fully remote capacity.
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Senior Retail Operations Manager

SW1A 0AA London, London £60000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client, a dynamic and leading brand in the retail sector, is seeking an experienced Senior Retail Operations Manager to oversee their flagship operations in **London, England, UK**. This is an on-site position, crucial for driving excellence in customer experience, team leadership, and operational efficiency across multiple high-profile retail locations. You will be instrumental in achieving sales targets and upholding brand standards.

Key Responsibilities:
  • Develop and implement strategic operational plans to achieve and exceed sales and profitability targets for assigned retail locations.
  • Lead, coach, and inspire a team of store managers and retail staff, fostering a high-performance culture.
  • Ensure exceptional customer service standards are consistently met and exceeded across all touchpoints.
  • Oversee inventory management, visual merchandising, and stock control processes to optimize stock levels and minimize shrinkage.
  • Manage operational budgets, including P&L responsibilities, and implement cost-control measures effectively.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Analyze sales data, customer feedback, and market trends to identify opportunities for growth and improvement.
  • Develop and execute effective local marketing and promotional activities.
  • Oversee staff recruitment, training, and performance management processes.
  • Collaborate with head office departments, including merchandising, marketing, and HR, to align retail operations with overall business objectives.
  • Drive operational excellence through effective store audits and the implementation of best practices.
  • Represent the brand professionally and uphold its values in all interactions.
Essential Qualifications and Experience:
  • A minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior leadership role overseeing multiple stores or a large flagship location.
  • Proven track record of achieving significant sales and profitability targets.
  • Strong understanding of retail operations, including inventory management, visual merchandising, and customer relationship management.
  • Exceptional leadership, team-building, and motivational skills.
  • Excellent communication, interpersonal, and stakeholder management abilities.
  • Proficiency in retail management software and point-of-sale (POS) systems.
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and sales reports.
  • A passion for customer service and delivering outstanding retail experiences.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
This is a senior management role offering significant impact and career progression within a prestigious retail organization. You will be based in **London, England, UK**. If you are a results-driven leader with a passion for retail excellence, we encourage you to apply.
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