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Showing 181 Local Businesses jobs in Swanley
Account Management Intern
Posted 23 days ago
Job Viewed
Job Description
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Programme Essentials
To join one of our 12-month Internships you must meet one of the following criteria:
+ You're currently an undergraduate studying at University and returning to full time education in Autumn 2027
+ You're looking to gain work experience after completing your A-Levels, an equivalent course or an Apprenticeship
Additionally, you must be eligible to work in the UK without restriction for the duration of the internship from Monday 29th June 2026 - Friday 23rd July 2027.
We recommend applying to just one internship role, this helps ensure your application is considered for the opportunity that best matches your interests and skills. Choosing one allows us to focus on what excites you most and where you'll shine brightest.
What will I be doing?
Reporting to the Account Management EMEA team to help track releases, maintain planners and release grids, check market pricing and compile market overviews to help ensure the optimal release strategy and lifecycle pricing across EMEA.
What will I learn from this opportunity?
This individual will learn how to work within a matrixed organisation across many individuals and teams across international markets.
They will understand how a major studio works and how each role can impact the outcome of a successful title's launch.
They will improve or develop skills in relationship management, prioritisation and software use as well as building a network for a potential future role.
What do I need to bring to the role?
+ Well organised - this role will manage trackers, multiple client requests and competing priorities and needs good attention to detail
+ Good interpersonal skills
+ Ability to manage deliverables with competing deadlines and priorities
+ Commercial acumen - ideas to boost revenue encouraged
+ Ideally proficiency with PowerPoint and Excel
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
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                    Head of Account Management
Posted 597 days ago
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Job Description
Hi, I’m Darren, Chief Growth Officer at Mention Me and I’m hiring! Before I tell you more about the role, here's a little bit about Mention Me and what we do.
Becoming a Mentioneer means you’ll be joining our Customer Advocacy Intelligence® movement, which is changing the world of marketing.
Our data-driven Advocacy Intelligence Platform equips brands to drive growth through their fans by encouraging and rewarding personal recommendations.
There’s a good chance you’ve already come across us while online shopping from Puma, Michael Kors, ASOS, Ray Ban, or any other of the 500+ brands we work with.
We’ve delivered more than 5.5m referrals totalling over $2bn in revenue for our clients.
Now, our vision to make all brands think advocacy-first is stepping up a gear, and you might be just who we need to help us.
The RoleWe’ve got big plans to scale our business. As we embark on that adventure, our Account Management team will play a significant role in accelerating our growth.
As Head of Account Management, you will lead the team to maintain customer revenue while working towards NRR targets quarterly. You will own renewal and churn mitigation as well as drive upsell and expansion.
If you’re a leader with 3-4 years of proven Head of Account Management experience in B2B Martech and enjoy the fast-paced world of SaaS then this could be a great opportunity for you to make a real impact as we revolutionise the world of marketing with our market leading Advocacy-first vision.
What you’ll do:- Manage a brilliant, driven and fun team of Account Managers
- Deliver on an NRR number, made up of renewals, expansions and upsells within our existing client base
- Work very closely with Customer Success leaders to drive adoption of our Advocacy value proposition which will fuel our retention & growth across the client base
- Successfully managed a team of Account Managers to an NRR target
- Experience with Enterprise clients
- Taken full responsibility/ownership over the book from a commercial perspective
- Worked in a matrixed environment, balancing sales & customer success needs
- A track record of taking a new product offering to market and managing that change through a team
- CRM/CDP SAAS platform background would be ideal
- Demonstrable history of harnessing new and innovative approaches mixing strategic thinking and hustle.
Here are some of our favourite perks and benefits, but we have so many more!
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                    Head of Account Management, EMEA
Posted 567 days ago
Job Viewed
Job Description
We’re pushing the boundaries of Insurance Technology.
INSTANDA is a pioneering InsurTech platform that is revolutionising the insurance industry by offering insurers a versatile tool to create, manage, and distribute digital insurance products. Our innovative technology empowers insurance companies to adapt swiftly to market demands and navigate the evolving landscape.
Based in London, we are looking for an experienced Head of Account Management EMEA to join our team and lead the EMEA Account Managers responsible for INSTANDAs most established and mature market. With over 50% of our global clients based out of the EMEA region this role will be pivotal in defining the long-term strategic growth plans for our existing client base whilst overseeing the transition of all new clients as they work through ‘go live’ projects. Reporting to the COO the successful candidate will work to proactively retain and grow all strategic clients, overseeing the annual CSAT Survey alongside the VP Accounts – NA and using the insights gathered to ensure INSTANDA always operates with the client at the heart of every decision.
With demonstrable experience of growing client accounts, building and delivering growth plans, this is an opportunity to lead and shape the Client Services function within an innovative company.
Responsibilities will include :
People Leadership:
- With management responsibility for our EMEA based Account Management team, you will be people first - passionate about leading and mentoring others. You'll set clear performance expectations, providing guidance, empowering your team to deliver an exceptional client experience.
- You'll provide visible, authentic, and skilled people leadership, with a proven ability to build high performing diverse and inclusive teams.
- You'll cultivate a collaborative and high-performance ethos within the team.
Client Relationship Management:
- Experience of client service, including handing escalations for poor service and driving forward complex service improvement plans.
- As a strategic collaborator, you'll advise clients on best practice, industry trends and growth possibilities.
- You will lead business reviews and strategic discussions to align client objectives with platform capabilities
Strategic Account Management:
- You'll collaborate closely with our Sales, Product & Delivery teams to ensure seamless onboarding and successful client adoption of INSTANDA.
- You'll identify opportunities for enhancement and optimisation of the client's utilisation of the platform.
Client Success Strategy:
- You will be accountable for developing and executing a comprehensive Client Success Strategy that encompasses onboarding, adoption, servicing, support and advocacy.
- You'll define and measure key Client Success metrics to assess the health of client relationships and pinpoint areas for enhancement.
Client Feedback and Product Enhancement:
- You'll gather client feedback and insights, effectively communicating these to internal Product and Engineering teams to influence product improvements and feature development.
- Collaborate with internal stakeholders to ensure client requirements and expectations are understood and addressed.
- You'll stay updated about industry trends, competitive landscape, and emerging technologies within the InsurTech space to offer valuable insights to clients.
Stakeholder engagement:
- You'll be professional in your approach, with an ability to produce high quality deliverables that resonate with a C-Suite audience
- You will successfully demonstrate negotiation and influencing skills at all levels both internally and client-facing.
Requirements
Essential Requirements:
Candidates must successfully evidence proven, demonstrable experience in the following areas:
- Insurance industry - developed either within an insurance company, or an insurance software provider;
- Account Management/ Customer Success Management experience
- Leading and managing teams
- Proven experience in managing a client-facing team, covering all aspects of support, servicing and growth
- Excellent leadership, interpersonal and communications skills
- Strategic thinking and the ability to align client needs with company objectives
- Analytical mindset with the capability to interpret data and make informed decisions
- Demonstrated track record of managing and nurturing strategic client relationships
- Previous experience working with or in a SaaS environment and good, broad technical knowledge of IT solutions.
Desirable:
- Bachelor’s degree in Business, Marketing, Technology or related field
- Solid understanding of InsurTech landscape desirable
Benefits
- We offer a generous 28 days annual leave allowance, in addition to Bank Holidays.
- Inclusion in the company share plan
- Participation in a performance linked bonus scheme
- Annual Learning & Development allowance of £1,250
- Free access to LinkedIn Learning & Microsoft ESI Learning platforms
- Monthly wellness allowance of £100 for you to put towards health and wellness activities
- Group Income Protection
- Life Cover
- We are a member of the Employee Assistance Program, that supports our staff 24/7
- Participation in the company pension scheme
- Cycle to Work Scheme
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                    Manager - HVMB International Account Management Team (12 Months FTC)
Posted 20 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Brand Management
**Location** Europe Office - London, Barnard's Inn 86 Fetter Lane, London, London, United Kingdom, EC4A 1ENVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Manager, International Account Management works with the Director, International Account Management, and the international team to maintain Homes & Villas by Marriott's (HVMB) business relationships and grow partners post contract. To accomplish this, the Manager, International Account Management, assists the Director, International Account Management, as the primary point of contact with Home Management Companies for Homes & Villas and is responsible for building and managing relationships to create long-term value. The role will focus on driving Revenue, Channel Share, Intent to Recommend (ITR) and Home Management Company Overall Satisfaction (OSAT).
**CANDIDATE PROFILE**
**Education and Experience Required**
+ High school diploma or GED and 7+ years' experience in the business, sales and marketing, management operations, or related professional area OR 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management (or equivalent international degree) and 3+ years' experience in business/partnership development, real estate/home rental development, property management, hotel industry or other relevant business experience, demonstrating a pattern of exceptional performance
+ Demonstrated ability to deliver results, effectively prioritize and execute tasks in a high-pressure environment
+ Demonstrated ability of strong project management and organizational skills with a service mindset
+ Willingness to travel 25-50%
**Education and Experience Preferred: Fluency in Italian and/or French is preferred.**
**CORE WORK ACTIVITIES**
**Account Management**
+ Act as primary point of contact for assigned Home Management Company account portfolio to build engagement and maintain strong trusted relationships.
+ Manage all aspects of account partnership, ensuring continued communication and secure partner commitment with HVMB standards, regulatory, guest experience and marketing.
+ Work with accounts to drive content accuracy, rate and availability competitiveness on the platform to maximize booking conversion.
+ Evaluate existing partnerships and identify opportunities to develop account strategy and action plans to drive account performance.
+ Deliver business reviews to partners, providing relevant data insights and measuring success of key metrics.
+ Perform high level / directional connectivity troubleshooting and escalate with relevant HVMB technology teams and connectivity partners to resolution.
+ Educate partners on HVMB programs, platform enhancements and promotions. Deliver relevant trainings to partners as appropriate.
+ Manage listing retention and pipeline with accounts to ensure continued platform growth.
**Build Continent Infrastructure**
+ Support Director, International Account Management, International to create and manage processes for the continent team to grow the portfolio.
+ Capture feedback from partners regarding product enhancements and processes to drive partner efficiencies/increased revenues and communicate that feedback internally to help drive continuous improvement.
+ Provide ongoing input to leadership in developing effective and scalable solutions to improve process efficiencies to support partner retention.
+ Collaborate closely with global HVMB discipline teams to support global and continent execution of HVMB strategies and programs.
+ Act as a resource to the broader HVMB discipline teams for Home Management Company specific questions.
**Demonstrate and Apply Discipline Knowledge**
+ Keep abreast of key demand/supply indicators, trends, and competitive information at a market global level.
+ Attend trade shows, industry events and provide insights face-to-face based on business needs.
+ Performs other reasonable duties as assigned by manager.
Please note that this is a hybrid position. The position must work in-person from London HQ on 1st Wednesday of the month and 3rd Tuesday & Wednesday of the month.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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                    Electronic Trading Solutions (ETS), eFX Sales & Account Management Specialist, Financial Solutions
 
                        Posted 5 days ago
Job Viewed
Job Description
Location
London
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
What's the role?
We are expanding our FXGO e-trading sales team, with this particular role focused on accelerating growth across Institutional Clients, specifically Hedge Funds.
As an eFX Representative, you will be responsible for driving adoption and deepening engagement with FXGO through tailored and astute promotion of our suite of workflow solutions, helping clients access the liquidity they need, as efficiently as possible, whilst empowering them with data and analytics.
This is primarily accomplished by building deep, value-focused relationships with clients, engaging with them on ways they can grow and advance their business by partnering with Bloomberg for their individual trading, automation, and analysis needs.
We believe there is much to gain in the Institutional space, and we are looking for confident, tenacious salespeople who are able to understand client workflows, spot the gaps and present tailored solutions. They should also be able to position the wider Bloomberg electronic trading value proposition and generate leads for our Fixed Income and Equity teams.
We will trust you to:
-Hit direct revenue targets from Electronic Trading growth.
-Build an in-depth understanding around our client's workflow for direct execution.
-Collaborate with all groups within Enterprise Sales in furthering our electronic trading franchise.
-Contribute to the department's overall revenue growth.
-Take responsibility for growing our client base through prospecting, relationship management, cross-selling and attending external events/conferences.
-Provide detailed feedback to our product development teams to help us continuously improve so we can anticipate our client's future needs.
-Make the best use of our extensive corporate structure to network across various departments; relying on specific expertise to help deliver solutions to our clients.
You will need to have:
- 7+ years of client facing experience in a financial services or a financial technology company
- Client facing experience with FX traders coupled with an understanding of the eFX vendor competitive landscape
- Established track record of both relationship management and client support
- Knowledge of Electronic Trading, Execution Management Systems and Trading Connectivity
- Strong understanding of the impact of regulation, market structure and compliance on electronic trading
- Familiarity with buy-side and sell-side trading workflows
- Problem solving skills and have a strong "can do" attitude
- Strong presentation and communication skills
- Self-starter mentality and own the coverage region including monitoring at-risk users to defend the Bloomberg business
If this sounds like you;
Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
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                    Electronic Trading Solutions (ETS), eFX Sales & Account Management Specialist, Financial Solutions
 
                        Posted 5 days ago
Job Viewed
Job Description
Location
London
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
The Bloomberg Financial Solutions department of 5,000+ employees is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.
**What's the role?**
We are expanding our FXGO e-trading sales team, with this role focused on accelerating growth across Institutional Clients such as banks, sovereign wealth funds and central banks.
As an eFX Representative, you will be responsible for driving adoption and deepening engagement with FXGO through tailored and astute promotion of our suite of workflow solutions, helping clients access the liquidity they need, as efficiently as possible, whilst empowering them with data and analytics.
This is primarily accomplished by building deep, value-focused relationships with clients, engaging with them on ways they can grow and advance their business by partnering with Bloomberg for their individual trading, automation, and analysis needs.
We believe there is much to gain in the Institutional space, and we are looking for confident, tenacious salespeople who are able to understand client workflows, spot the gaps and present tailored solutions. They should also be able to position the wider Bloomberg electronic trading value proposition and generate leads for our Fixed Income and Equity teams.
**We will trust you to:**
-Hit direct revenue targets from Electronic Trading growth.
-Build an in-depth understanding around our client's workflow for direct execution.
-Collaborate with all groups within Enterprise Sales in furthering our electronic trading franchise.
-Contribute to the department's overall revenue growth.
-Take responsibility for growing our client base through prospecting, relationship management, cross-selling and attending external events/conferences.
-Provide detailed feedback to our product development teams to help us continuously improve so we can anticipate our client's future needs.
-Make the best use of our extensive corporate structure to network across various departments; relying on specific expertise to help deliver solutions to our clients.
**You will need to have:**
- 7+ years of client facing experience in a financial services or a financial technology company
- Client facing experience with FX traders coupled with an understanding of the eFX vendor competitive landscape
- Established track record of both relationship management and client support
- Knowledge of Electronic Trading, Execution Management Systems and Trading Connectivity
- Strong understanding of the impact of regulation, market structure and compliance on electronic trading
- Familiarity with buy-side and sell-side trading workflows
- Problem solving skills and have a strong "can do" attitude
- Strong presentation and communication skills
- Self-starter mentality and own the coverage region including monitoring at-risk users to defend the Bloomberg business
**If this sounds like you;**
Apply if you think we're a good match! We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
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                    Senior Director, Account Health Management EMEA
 
                        Posted 14 days ago
Job Viewed
Job Description
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
**Your Career**
As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic customers.
The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks' Security platform.
Your role will involve managing and mentoring this team, focusing on employee morale, development initiatives, and effectively driving success metrics and KPIs for both the managers and their teams. You will ensure your team effectively supports customers in maximizing the security and value of their investments in Palo Alto Networks products. Ultimately, you will contribute to the broader GCS mission of ensuring all customers are reliably deployed, fully adopted, technically healthy, and achieving value from their Palo Alto Networks investments.
This position requires a strategic mindset and the ability to effectively communicate and influence at senior levels, both internally within the organization and externally with customers. This includes engaging closely with key customer stakeholders such as CISOs, CIOs, CTOs, and leaders from security, network, cloud, and security operations teams within the world's largest and most well-known organizations. You will also need to build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area.
**Your Impact**
**Team Leadership & Development:**
+ Manage and mentor a team of Service Delivery Leaders and Customer Success Managers
+ Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention
+ Set team goals aligned with overall organizational objectives, and provide regular performance feedback to direct reports
+ Build a growth mindset-oriented culture that promotes diversity, continuous improvement, a sense of urgency, and customer outcomes
+ Inspire and attract top talent to your team
**Account Health Management & Customer Outcomes:**
+ Lead the Account Health Team to drive customer engagement and excellence for top-tiercustomers in the region
+ Act as a single accountable post-sales leader for customer outcomes, partner execution, and day-to-day post-sales execution and operations in your geography
+ Accountable for executive engagement, account health, and risk mitigation
+ Oversee customer planning, deployment, account-level reviews, and escalations
+ Maintain executive relationships and act as an escalation point to ensure stakeholder alignment and provide proactive, prescriptive advice for outstanding Customer Success
+ Handle all escalations, executive engagement, and at-risk account interventions
+ Drive success metrics and Key Performance Indicators (KPIs) to effectively manage Customer Account Health Managers and their teams
+ Track and report on customer success metrics, including net promoter score, customer satisfaction, service level agreements, and value realization
**Cross-Functional Collaboration & Business Leadership:**
+ Lead the communication channel into the business, manage business change, and drive process improvements
+ Partner with Sales teams to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals
+ Engage with Professional Services for implementations and extended expertise deployments
+ Partner with Sales and Product field leaders to drive adoption and retention
+ Engage and coordinate customer delivery across Palo Alto Networks teams, including Product Management, Engineering, and Support
+ Build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your area
+ Ensure consistent application of global playbooks per product
+ Provide field feedback and interlock with Product/Engineering
+ Align with Support, which is globally owned but locally deployed
**Your Experience**
+ 10+ years of professional experience in a high-growth SaaS/Cloud Enterprise Organization or similar, including at least 5+ years in a leadership capacity
+ Demonstrated experience leading global direct/indirect teams of 10+ in customer success, professional services, and/or support organizations
+ Proven track record of managing quantified metrics and execution programs to deliver exceptional results and customer satisfaction
+ Extensive customer-facing experience in senior roles, including the ability to effectively communicate and influence C-level executives and various levels of technical and non-technical depth within client teams
+ Expertise in managing customer escalations, balancing customer expectations, and negotiating successful resolutions
+ Experience leading teams to deliver large technology programs to strategic customers, with expertise in 2+ of the following areas: Network Security, Cloud Security, Product Development, Security Operations, or DevSecOps
+ Proven ability to work effectively in a highly matrixed and fast-growing organization, building strong working relationships across multiple functions and mediating conflict
+ A strategic mindset with P&L/Run the Business experience, capable of scaling operations, and strong operational, analytical, and problem-solving skills with a track record of driving transformational improvements
+ Thought leadership and the ability to anticipate and quickly adapt to changing customer and company needs
+ Proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success
+ STEM Bachelor's Degree required or equivalent experience; Master's degree preferred
+ Client-focused program management expertise preferred
+ Skilled in customer success software (e.g., Gainsight, Salesforce, Smartsheet, Clarizen, Jira) preferred
+ Travel: Open to occasional travel according to the need for strategic customer engagement and on-sites, with a potential for up to 30% travel
+ Fluent English. Any additional European language will be a plus
**The Team**
Our Customer Success team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission.
You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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Senior Account Manager - Building Management Systems
 
                        Posted 8 days ago
Job Viewed
Job Description
**Honeywell**
Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.
**_Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient._**
**Key Responsibilities**
+ Employ a consultative selling approach that focuses on building a long-term, value-based relationship with new customers and successfully navigate different levels of decision making in the customer organization to maintain and build business.
+ New Customer Acquisition: Identify customers that are a good match to the business, carry out needs creation through detailed engagement with identified customers, lead the new customer acquisition across various internal functions including R&D, sourcing, quality, etc.
+ Leverage sales support resources to formulate a winning solution and articulate value propositions.
+ Generate/Maintain/Deliver reports and opportunity status using our customer relationship management system.
+ Be the eyes and ears of the industry to the company and provide intelligence on customers, competitors and market trends. Negotiate project, software and service agreements. Travel 50% of the time.
**Key skills and qualifications**
+ 5+ years of technical and business acumen, selling complex solutions in B2B Retail environment. An understanding of one of the following BMS - HVAC - SaaS.
+ Technical aptitude and curiosity to develop applicable solutions for commercial/industrial applications.
+ Ability to break down client needs/wants, develop and deliver value-based solutions, and drive opportunities to closure. Desire to win and grow your business. Strong sense of ownership - They're your clients and it's your business.
+ A proficient understanding of key sales principles and best practices including but not limited to: engaging new potential accounts, and exceeding customer expectations. Bachelor of Science degree in technical discipline or equivalent technical experience. An ability to take initiative and work with limited direction. Excellent team, leadership and communication skills
+ An ability and experience influencing across a broader functionalized organization. An ability and experience influencing customers, while maintaining healthy relationships. Experience and success managing longer sales cycle opportunities
**Our offer**
+ Work for a well-known brand with a continued focus on innovation and growth.
+ Join a dynamic team where most leaders are promoted from within
+ A culture that fosters inclusion, diversity, and innovation
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Join us now** **and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!**
#Futureshaper
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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                    Corporate PR Senior Account Executive (Investment Management)
Posted today
Job Viewed
Job Description
Corporate Senior Account Executive (Investment Management)
Top Ranked Corporate & Financial PR Agency - Central London
Competitive Salary
 
Are you an experienced Corporate PR Account Executive (or newly promoted SAE) looking to work at a fast growing, top ranked global agency? If so, ready on!
 
Based in the heart of central London, you’ll have the opportunity work across a range of Investment Management accounts.
 
You will be responsible for the day-to-day execution of integrated programmes for financial services clients, working with their senior team to execute programmes and tasks, on-time and to agency standard. You’re responsible for executing on your responsibilities and tasks, communicating effectively with your seniors and juniors, reviewing and helping to manage the work of the most junior team members, and effectively communicating with the client. You are increasingly involved in programme strategies and providing your own input into the ideas and objectives of client programmes and building stronger personal relationships with your clients.
 
Specific responsibilities:
- Join a team of six, as part of a wider 22-person top ranked agency
- Predominant focus on retained fintech, finserve, blockchain and professional services clients
- Deputise for senior team members as necessary, working pragmatically on own initiative
- Implement and monitor performance of day-to-day client communications programmes
- Generate and sell-in creative ideas for clients – take the initiative to drive the story, making sure it is aligned with the clients’ business objectives
- Provide meaningful contribution to development of client communications programmes and supporting the team to identify touchpoints for clients, always ensuring high quality delivery
- Draft materials for internal, client and external consumption that require minimal to no amendments
- Source and analyse market intelligence for clients and new business generation of the business
- Conduct background research and help with development of new business pitches
- Networking – maintaining and growing relevant media and corporate advisory contacts (access to corporate expenses)
- Assist with the development of junior members of the team, being an internal ambassador for the agency to ensure core values and best practice are adopted
- Commit to progress and undertake training
- Join new business pitches and support proposals
 
Skills:
- Strong communication skills, including forming relationships, writing and presenting
- Strong understanding of corporate and trade communications and the delivery channels for communications to a variety of client stakeholders – especially media and social
- Ability to multi-task, prioritise work streams and delegate tasks accordingly; calm under pressure
- Understanding the influence of complementary communications disciplines to client work – identifying avenues of monetising on multi-disciplinary offering
- A confident, natural communicator with high attention to detail and an analytical approach
- Committed to delivering work of the highest quality
- Resourceful and entrepreneurial
 
Company Benefits: 25 days annual leave, free gym membership, personal travel allowance, company bonus scheme, career development plan, annual promotional reviews, summer & Christmas parties and flexible home working.
 
Please email me with an updated CV immediately if you or anyone you know is suitable for this role.
 
Please note due to the high volume of applicants if you have not heard from one of us here in team London you have unfortunately not been selected on this occasion, we may be in touch in the future with other opportunities
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                    Business Development
Posted 13 days ago
Job Viewed
Job Description
We provide market-leading platform technology to the alternative investment industry.
Access to private markets is increasing but 20th century technology cannot support or scale to meet these market demands and opportunities. Trillions of pounds of new inflows from institutional and individual investors are expected in the coming years, and the industry needs to adapt.
At Goji we are driving the transformation of the industry. From frictionless investor onboarding, to aggregating subscriptions and making any private fund accessible, we are solving the challenges that will unlock growth for all participants in our network.
Goji was acquired by Euroclear Group in 2022. Our shared vision is to enhance Euroclear's infrastructure with digitised private fund capabilities, creating a global network that seamlessly connects participants and catalyses their growth.
Our clients include asset managers who want to access and onboard more private fund investors, fund administrators who want to offer a private fund service that drives growth, and distributors who want low-friction access to private funds of their choice.
We are headquartered in the UK and FCA-regulated.
The RoleGoji is looking for a Business Development Executive to join our Commercial team in London. This is an exciting opportunity to learn about private markets and the radical change happening within this trillion dollar industry. It is also an opportunity to be part of a business which is driving change across this industry whilst retaining the exciting culture of a start up.
Goji’s Commercial team is responsible for leading sales and relationship management for the business. This includes new client acquisition and achieving business targets by implementing new business development initiatives. The Commercial team leads the sales process from end-to-end, while working closely with Product and Operations teams to deliver solutions to meet our clients needs.
How will you help?- The objective of this role is to support in converting leads, building pipelines and bringing new clients onboard;
- It’s all about attitude. We want someone who is keen to learn, has the desire and drive of a self-starter, and is not afraid to get things wrong;
- Having a growth mindset;
- Support building pipeline, supporting/leading on sales materials, and client pitches.
Requirements
What you’ll bring:
- 3-5 years’ relevant experience in a client facing function;
- Strong self-confidence, ability to contribute to discussion with target clients;
- Ability to manage own timeline and prioritise tasks so as to meet client/internal deadlines;
- Strong relationship management skills;
- Highly organised, ability to manage multiple projects;
- Financial services experience/Private markets knowledge
- Funds specific experience or alternatives
- Technology/SaaS experience
- Strong verbal and written English;
- MS Office skills; Excel & PowerPoint
As a company, we like to create an atmosphere where everyone can directly influence the way we work. Our values encourage curiosity, simplicity and honest communication:
- Curiosity - We seek to deeply understand challenges from multiple perspectives
- Innovation - We create pragmatic solutions that solve the challenges identified
- Commitment - We commit with passion to a decision
- Alignment - We understand our objectives and work together with the right tools to get things done
- Discipline - We stay focused, take ownership and consistently deliver against expectations
In the Commercial Team this means we:
- Ensure we deliver an exceptional experience to the client; considering their needs and how Goji can add value throughout the process;
- Work together as a team, leaving our egos at the door, to ensure we maximise our chance of success on every deal;
- Provide candid, timely feedback to one another to help us recognise our strengths and grow our skills and abilities, and;
- Have a bias to action, ensuring we remain in control of the pipeline and keep every deal moving forward.
Benefits
We’re proud to be able to offer a market-leading benefits package:
 
- Competitive salary
- Opt-in pension with 5% Goji contribution (3% minimum employee contribution)
- 25 days of holiday, plus 1 day for each year of service, up to 30 days
- Work from abroad allowance
- Two paid Wellbeing Days each year;
- One paid Volunteering Day per calendar year
- Enhanced maternity, paternity and adoption leave
- Private medical, including dental, optical and audiological from Vitality
- Life insurance, critical illness cover and income protection
- Cycle to work scheme
- Allowances for additional work from home equipment
- Supplementary support available for those with additional needs
- Stylish London-based office
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