What Jobs are available for Local Businesses in Whitley Bay?
Showing 39 Local Businesses jobs in Whitley Bay
Customer Support Specialist - Technical Account Management
Posted 17 days ago
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Job Description
- Providing first-line technical support and customer service via phone, email, and chat.
- Troubleshooting and resolving customer issues related to software or services.
- Guiding customers through product features and functionalities.
- Documenting customer interactions, issues, and resolutions accurately in the CRM system.
- Escalating unresolved issues to senior support staff or other departments as needed.
- Identifying trends in customer issues and reporting them to management for product or service improvements.
- Maintaining a high level of customer satisfaction through prompt and professional communication.
- Contributing to the development of support documentation and FAQs.
- Collaborating with team members to share knowledge and best practices.
Qualifications:
- Previous experience in a customer service or technical support role is essential.
- Excellent communication, listening, and interpersonal skills.
- Strong problem-solving and troubleshooting abilities.
- Proficiency in using CRM software and helpdesk ticketing systems.
- Ability to explain technical information clearly and concisely.
- Patience and empathy when dealing with customer concerns.
- Strong organizational skills and attention to detail.
- Ability to work effectively as part of a team in an office environment.
- Experience with (Specific Product/Service relevant to the client) is a plus.
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                    Business Development Manager
Posted today
Job Viewed
Job Description
Location: North East
Hours of work: 37.5 hours a week
Salary: Competitive Salary + Bonus + Company Car / Car Allowance + Benefits
Are you a sales driven professional with knowledge of the HVAC industry and ready to work for a market leader? Are you looking for a role that allows you to build on your pre-existing account management skills? Then look no further Join Daikin; where we'll help you tap into your full potential
The role:
At Daikin UK, we're looking for a Business Development Manager to successfully manage customer accounts, to increase market coverage and drive sales. Your role will be to maximise sales opportunities and achieve and exceed agreed sales target by visiting customers and sites to develop new projects and contacts within existing accounts and developing new accounts.
The main responsibilities include, but are not limited to:
- Develop business plans for each customer in co-ordination with RSM in order to focus on agreed targets.
- Develop sales opportunities with existing or non-spending customers by increasing in store share.
- Build great relationships and trust with customers through strong communication including new product presentations and delivering on promises made to maximise sales and in store share value.
- Liaise closely with our Customer Support Specialists to maximise sales through a collaborative approach to ensure exceptional customer service.
What's in it for you?
Daikin UK care about what we do and who helps us to do it, so we put great emphasis on rewarding our employees every step of the way. This includes:
- Highly competitive bonus
- 7% contribution towards your pension
- Comprehensive private medical and personal accident insurance plans
- Investment in your training and development to encourage and support your career progression within the company
About you:
You will be based in or around Newcastle and have previous business development or account management experience managing contractors, and have a proven track record selling within the HVAC industry.
We are looking for a team player, someone who has a can do positive attitude. You will need to be confident in your ability to sell and be able to listen to the customer's needs, whereby you can tailor the right solutions.
About us:
Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology.
We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance. We welcome applications from individuals of all backgrounds. Join us in creating an environment where everyone can thrive.
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                    Business Development Manager
Posted 4 days ago
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Job Description
As a Business Development Manager, you will be responsible for identifying new business leads, nurturing potential clients, and closing deals that align with the company's strategic objectives. You will conduct market research, develop sales strategies, and represent the company at industry events (virtually or in-person as required). This position requires exceptional communication, networking, and negotiation skills, coupled with a persistent drive to achieve targets.
Key Responsibilities:
- Identify and pursue new business opportunities through various channels, including networking, cold outreach, and market analysis.
- Develop and implement effective business development strategies to achieve sales targets.
- Build and maintain strong relationships with potential clients and key stakeholders.
- Conduct market research to identify emerging trends and competitive landscapes.
- Prepare and deliver compelling sales presentations and proposals.
- Negotiate contracts and close deals to drive revenue growth.
- Collaborate with the marketing team to develop lead generation campaigns.
- Represent the company at industry events and conferences.
- Track and report on sales activities, pipeline, and performance metrics.
- Stay informed about industry developments and competitor activities.
- Contribute to the overall sales strategy and business growth initiatives.
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3-5 years of experience in Business Development, Sales, or a related role.
- Proven track record of achieving sales targets and driving revenue growth.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of sales processes and the ability to manage a sales pipeline.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales tools.
- Ability to work independently and manage time effectively in a remote environment.
- Self-motivated with a proactive approach to identifying and pursuing opportunities.
- Strong presentation skills and ability to articulate value propositions clearly.
- Familiarity with (Specific industry, e.g., SaaS, Technology, Professional Services) is a plus.
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                    Business Development Manager
Posted 18 days ago
Job Viewed
Job Description
Responsibilities:
- Identify and pursue new business opportunities within assigned territories or market segments.
- Develop and implement effective sales strategies to achieve revenue targets.
- Generate qualified leads through various methods, including prospecting, networking, and marketing initiatives.
- Build and maintain strong, long-lasting relationships with potential and existing clients.
- Conduct professional presentations and product demonstrations to prospective customers.
- Negotiate contract terms and close sales agreements.
- Understand customer needs and requirements, and offer appropriate solutions.
- Collaborate with marketing and product development teams to ensure brand consistency and market alignment.
- Prepare accurate sales forecasts and reports for management.
- Stay informed about market trends, competitor activities, and industry developments.
- Attend industry events and trade shows to represent the company and generate leads.
- Provide exceptional customer service throughout the sales cycle.
- Proven experience in a business development, sales, or account management role, preferably in a related industry.
- Demonstrable track record of meeting and exceeding sales quotas.
- Excellent communication, negotiation, and presentation skills.
- Strong understanding of sales principles and customer relationship management (CRM) software.
- Ability to identify customer needs and effectively match them with product/service offerings.
- Self-motivated, proactive, and results-oriented.
- Ability to work independently and as part of a team.
- A valid UK driving licence is required for client visits.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
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                    Business Development Manager
Posted 22 days ago
Job Viewed
Job Description
Key Responsibilities:
- Identify and pursue new business opportunities through market research, networking, and lead generation activities.
- Develop and nurture strong relationships with prospective and existing clients.
- Understand client needs and propose tailored service solutions that meet their requirements.
- Prepare and deliver compelling sales presentations and proposals.
- Negotiate and close sales contracts to achieve revenue targets.
- Collaborate with the operations and technical teams to ensure seamless service delivery.
- Monitor market trends and competitor activities to identify strategic advantages.
- Manage a sales pipeline and maintain accurate CRM records.
- Achieve and exceed monthly, quarterly, and annual sales quotas.
- Represent the company at industry events and trade shows.
- Provide market feedback to internal teams to inform product development and strategy.
- Proven experience in B2B business development or sales, ideally within the industrial services sector.
- Demonstrable track record of meeting and exceeding sales targets.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of sales processes and pipeline management.
- Ability to build rapport and trust with clients at various levels.
- Self-motivated with a proactive and results-oriented approach.
- Proficiency in CRM software (e.g., Salesforce, HubSpot).
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- Ability to travel as required to meet clients and attend events.
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                    Business Development Manager
Posted 3 days ago
Job Viewed
Job Description
Join OneClickComply, a fast-growing cybersecurity compliance platform revolutionising how organisations achieve and maintain compliance. As our Business Development Manager, you’ll be at the forefront of driving revenue growth, building client relationships, and helping shape our UK and international expansion. We've raised over £1.2M at pre-seed and are the fastest growing cybersecurity company in the North of England.
About The Role 
You’ll be responsible for generating leads, closing new business, expanding existing relationships, and collaborating with our product and marketing teams to deliver a world-class experience for our customers. This office-based role offers excellent earning potential and a genuinely supportive, energising work environment. 
Key Responsibilities
- Drive pipeline growth through outbound prospecting, networking, and partnership development
- Manage the full sales cycle from initial contact to close and onboarding
- Identify and nurture opportunities with mid-market and enterprise clients
- Present and demonstrate OneClickComply’s product suite to C-level executives and decision-makers
- Collaborate with internal teams to tailor solutions to client needs and ensure excellent handover to customer success
- Maintain accurate reporting and forecasts within our CRM
- Represent OneClickComply at trade shows, industry events, and online
What We’re Looking For
- Experience in B2B sales, ideally in SaaS/software, cybersecurity, or compliance
- Self-motivated, goal-oriented, and comfortable with ambitious targets
- Excellent communicator with strong presentation and networking skills
- Track record of exceeding sales targets and managing complex deals
- Organised, with strong attention to detail and passion for learning
- Confident and proven ability to cold call and warm call prospects, with resilience and professionalism
- Practical knowledge and hands-on experience using sales and outreach platforms (e.g. HubSpot, Cognism, Clay, lemlist, or similar)
- Competence with modern CRM and lead generation tools, comfortable running multi-channel outbound campaigns
Location: Full-time in our Sunderland office
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                    Business Development Manager
Posted 9 days ago
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Job Description
Business Development Manager
Job Types: Full-time, Permanent, Hybrid
Salary: £70 000 per year
Hours: 40 hours per week
Location: Yorkshire and North-East England
Job Scope:
Our client is seeking a passionate and driven Business Development Manager to join their Commercial Team. This role is critical to ensure the company remains a leading service provider in the North of England. As the Business Development Manager, you will represent the organization across key stakeholders, including Local Authorities and the NHS. You will develop a deep understanding of local Integrated Care Systems (ICS) and maintain strong relationships at all levels, including Integrated Care Boards (ICBs) and Integrated Care Partnerships (ICPs). The Business Development Manager will stay ahead of developments within local health and social care systems, ensuring the company is well-positioned to adapt and thrive. Drawing on your proven experience managing the full sales cycle within the healthcare sector, or from working closely with neutral vendors, you will strengthen the companys market presence and drive sustainable growth across the region.
Key responsibilities for the Business Development Manager include understanding the health and social care market through research and engagement with Local Authorities and the NHS, developing and implementing strategic plans to expand the customer base, generating sales leads, identifying new business opportunities, building relationships with commissioners, delivering sales proposals, attending sales meetings, and collaborating with internal teams to achieve business objectives.
  
Do you have?
- A minimum of 5 years in business development or account management, preferably within the healthcare sector, with a proven track record of achieving sales targets and expanding client accounts.
- Demonstrated experience in tender writing and bid management processes.
- Familiarity with the UK healthcare system, particularly in the North of England, and an understanding of healthcare commissioning processes and structures.
- Excellent communication, negotiation, and analytical skills, proficiency in CRM systems and Microsoft Office, strategic thinking, and experience in presentation and public speaking.
- Full UK driving license and access to your own car for work
  
Benefits:
- 25 days of paid holiday per year
- 8 days of paid Bank Holidays
- Additional day off on your birthday
- Comprehensive support to ensure confidence in job performance
- Opportunities for career progression and Continuing Professional Development (CPD) aligned with your career aspirations
- A comprehensive induction to support your integration into the role
  
At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core valuesIntegrity, Impact, Inclusivity, and Innovationguide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.
As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.
We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.
Join us in championing our values and building a workplace where everyone can thrive.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.
The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.
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Senior Business Development Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Develop and execute strategic business development plans to achieve sales targets and expand the company's customer base.
- Identify and prospect new business opportunities through various channels, including networking, cold outreach, and market research.
- Build and maintain strong relationships with prospective clients, understanding their needs and challenges.
- Conduct persuasive sales presentations and product demonstrations to potential clients.
- Manage the entire sales cycle, from initial contact and qualification to proposal development, negotiation, and contract signing.
- Collaborate with internal teams, including marketing, technical support, and operations, to ensure successful client onboarding and satisfaction.
- Stay abreast of industry trends, competitive activities, and market developments.
- Negotiate complex sales agreements and ensure favorable terms for the company.
- Achieve and exceed assigned sales quotas and revenue goals.
- Provide accurate sales forecasts and reports to senior management.
- Represent the company at industry events and conferences.
- Bachelor's degree in Business, Marketing, or a related field. An MBA is a plus.
- A minimum of 7 years of experience in business development or senior sales roles, preferably within the technology or services industry.
- Demonstrated success in exceeding sales targets and closing complex deals.
- Proven ability to build and maintain strong relationships with senior executives and key stakeholders.
- Exceptional communication, presentation, negotiation, and interpersonal skills.
- Strong understanding of sales methodologies and CRM software (e.g., Salesforce).
- Strategic thinker with excellent analytical and problem-solving abilities.
- Self-motivated, proactive, and results-oriented with a strong work ethic.
- Ability to work independently and as part of a collaborative team.
- Experience in managing a sales pipeline and forecasting accurately.
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                    Senior Business Development Manager
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement strategic sales plans to achieve ambitious revenue targets.
- Identify and prospect new business opportunities through market research, networking, and cold outreach.
- Build and maintain strong, long-lasting relationships with key decision-makers in target organisations.
- Manage the entire sales cycle from lead generation to closing deals, ensuring a high conversion rate.
- Develop and deliver compelling sales presentations and proposals tailored to client needs.
- Negotiate contract terms and pricing to maximise profitability and customer satisfaction.
- Collaborate with marketing and technical teams to develop effective sales collateral and strategies.
- Stay abreast of industry trends, market activities, and competitor strategies.
- Represent the company at industry events, conferences, and trade shows.
- Provide accurate sales forecasts and manage sales pipeline effectively.
- Achieve and exceed individual and team sales quotas.
- Continuously seek opportunities to upsell and cross-sell existing solutions to the client base.
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                    Remote Business Development Manager
Posted 4 days ago
Job Viewed
Job Description
Responsibilities:
- Identify and pursue new business opportunities through market research, networking, and direct outreach.
- Develop and execute strategic sales plans to achieve company revenue and growth targets.
- Build and maintain strong, long-lasting relationships with key clients and stakeholders.
- Conduct product/service presentations and demonstrations to potential customers via virtual channels.
- Negotiate contracts and close agreements to maximize revenue and create value.
- Understand client needs and requirements, and effectively communicate how our client's offerings can address them.
- Collaborate with marketing and product development teams to identify emerging market trends and opportunities.
- Prepare regular sales reports and forecasts for senior management.
- Stay up-to-date with industry developments and competitor activities.
- Manage a sales pipeline effectively using CRM software.
- Achieve and exceed individual sales quotas and team objectives.
- Contribute to the development of sales strategies and techniques.
- Represent the company professionally in all interactions.
- Proven experience in business development, sales, or a related role, with a track record of exceeding targets.
- Exceptional communication, negotiation, and presentation skills.
- Strong understanding of sales cycles and customer relationship management (CRM) principles.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Self-starter with a proactive approach to identifying and pursuing new business opportunities.
- Proficiency in using CRM software (e.g., Salesforce, HubSpot) and virtual meeting platforms.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- Knowledge of the industry is a plus.
- Adaptability and resilience in a fast-paced sales environment.
- Excellent organizational skills and attention to detail.
- Demonstrated ability to close deals and build lasting client relationships.
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