What Jobs are available for Local Retail Businesses in Maghull?

About the Role

We're looking for a highly motivated and results-driven Used Car Sales Business Manager to lead and support our sales team based at our flagship BMW Dealership in Trafford Park. This role is responsible for maximising sales, profit, and customer satisfaction by ensuring an effective sales process, strong financial product presentation, and consistent CRM management.

Key Responsibilities:

• Lead, coach, and support the sales team to achieve targets for used vehicles, F&I, and accessories.
• Oversee the full sales process: prospecting, qualifying, presenting, negotiating, closing, and handovers.
• Ensure finance, insurance, and warranty products are presented in line with customer needs and compliance standards.
• Actively drive prospecting and customer retention initiatives, including managing CRM and follow-up processes.
• Support and deliver dealership events and promotions to generate additional sales opportunities.
• Maintain up-to-date knowledge of BMW products, competitor offerings, and relevant financial legislation.
• Ensure adherence to company standards, compliance, and brand values at all times.

About You:

• Proven experience in automotive sales management or a similar leadership role.
• Strong knowledge of F&I products and compliance requirements.
• Excellent leadership, communication, and negotiation skills.
• Customer-focused with a passion for delivering premium service.
• Organised, target-driven, and able to motivate a successful team.

Benefits:

• Up to 27 days Holiday (Based on Length of Service)
• Employee assistance programmes
• Wellbeing courses
• Medicash Healthcare
• Pension scheme
• Life assurance cover
• Employee reward & recognition schemes
• Annual children's Christmas party & staff party
• Staff discounts
• £1,000 referral award

About Williams Motor Group:

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive industry leading training to help you develop skills that will stand you in good stead for a long and successful career with us.

As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles delivering exceptional sales and aftersales services, the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, on this occasion, you have been unsuccessful.

Ready to take your career to the next level? Apply today and join us in delivering 'The Difference is Williams'

Job Types: Full-time, Permanent

Pay: £1,750.00- 6,750.00 per year

Benefits:

• Canteen
• Company car
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme

Work Location: In person

• Identify and pursue new business opportunities within the retail sector, focusing on acquiring high-value clients.
• Develop and implement strategic sales plans to achieve annual sales targets and objectives.
• Build and maintain strong, long-lasting relationships with key decision-makers at prospective and existing retail clients.
• Conduct market research to identify emerging trends, competitive landscape, and opportunities for growth.
• Present product/service capabilities and solutions to prospective clients through compelling presentations and proposals.
• Negotiate contract terms and close deals, ensuring profitable outcomes.
• Collaborate with internal teams (marketing, product, operations) to ensure client satisfaction and seamless service delivery.
• Represent the company at industry events, trade shows, and conferences.
• Provide market feedback and insights to inform product development and marketing strategies.
• Track and report on sales activities, pipeline status, and performance metrics.

• Bachelor's degree in Business Administration, Marketing, or a related field; MBA is a plus.
• Minimum of 7 years of experience in business development or sales management, with a proven track record in the retail industry.
• Demonstrated success in B2B sales, consistently meeting or exceeding targets.
• Strong understanding of retail operations, consumer behavior, and industry challenges.
• Excellent negotiation, communication, presentation, and interpersonal skills.
• Proven ability to build and nurture strong client relationships.
• Strategic thinking and problem-solving capabilities.
• Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
• Ability to travel extensively within the designated territory.
• Self-motivated, results-oriented, and able to work independently.

Role: Customer Service
Location: L3 9QJ - Liverpool
Contract Type: Temporary ongoing
Pay Rate: £14.00 per hour & Ethical upselling rewards-up to £6,000 in vouchers
Working Pattern: Full-time, 37.5 hours/week, Monday-Friday (between 08:00-18:00 on a 3-week rota)
Hybrid Working: 2 days per week (after training and competency achieved)
Training: 4 weeks (100% attendance required)

About the Role
Be part of the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology. We are looking for Customer Service Agents who will support and resolve customers queries.

You'll be the first point of contact-whether they reach out or we contact them-and you'll help resolve issues related to orders, billing, faults, and complaints. Working across multiple products (broadband, mobile, PSTN, and future services), you'll provide first time query resolution by using your listening and problem-solving skills to deliver a smooth and supportive experience.

Key Responsibilities
* Provide first-contact resolution across voice, chat, and digital channels
* Take ownership of customer issues and complaints
* Support across multiple products and services
* Guide customers on self-service options
* Follow processes and diagnostics accurately
* Contribute to continuous improvement activities

Skills Required
* Excellent communication and listening skills
* Strong problem-solving and decision-making
* Multi-product knowledge and system navigation
* Attention to detail and process adherence
* Resilience, adaptability, and accountability whilst working in a fast-paced environment
* Customer Service experience in a Call Centre

Benefits
* Competitive pay and reward incentives
* Hybrid working options
* Full paid training
* Access to Blue Arrow training portal
* Pension scheme
* 28 days paid holiday

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

What You'll Be Doing

• Supervise and support the customer service team, providing guidance and feedback to improve performance.

• Monitor team metrics and performance to ensure targets are met and operational goals are achieved.

• Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.

• Train and mentor new team members on company policies, procedures, and customer service best practices.

• Develop and implement customer service strategies to enhance the overall customer experience.

• Analy s e customer feedback and service trends to identify areas for improvement.

• Collaborate with other departments to streamline processes and improve communication.

• Prepare reports on team performance and customer satisfaction metrics for management review.

• Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.

• Stay updated on industry trends and best practices in customer service.

What We're Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you

We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You’ll ensure customers receive fast, clear, and friendly assistance, all while working remotely.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment

Role: Customer Service Representative

Location: L3 9QJ

Contract Type: Temporary ongoing

Pay Rate: £15.97 per hour

Working Pattern: Full-time, 37.5 hours per week, Monday-Friday (between 08:00-17:30 on a 3-week rota)

Hybrid Working: 2 days per week (after training and competency achieved)

Training: 6 weeks (100% attendance required)

About the Role

Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology. As a Customer Service Support Representative, you'll be the key contact for UK business customers, managing the full delivery of complex IP Voice and network solutions-including Cloud Voice, BTnet, Broadband, and SIP Trunks.

You'll take ownership of customer orders, solve problems, and ensure smooth installations by working closely with engineers, internal teams, and customer IT departments. You'll also maintain accurate records, resolve data issues, and keep customers informed using our "Great Conversations" approach.

Key Responsibilities

* Resolve order entry issues to maximize revenue.

* Monitor workflow ahead of customer-agreed dates across all system queues.

* Identify complex projects early and validate with customers to ensure timely, professional management.

* Coordinate tasks per KCI points, tailored to customer needs, while meeting compliance and supplier SLAs.

* Manage project tasks proactively across all products, escalating as needed.

* Meet team standards, keep customers updated, and close BT orders promptly to secure revenue.

* Own and resolve escalations from customers or BT departments efficiently.

* Keep customers informed of order progress against milestones.

* Build strong relationships with internal and external stakeholders.

* Own and resolve failed or overdue orders beyond supplier forecasts.

* Escalate failed tasks through agreed paths to expedite resolution.

* Follow all operational procedures consistently.

* Deliver Lead to Sales objectives to drive revenue growth.

* Use decision-making to offer alternative solutions, balancing cost and customer connectivity.

* Apply commercial awareness in decisions, including waiving TRCs or offering goodwill.

* Support team members and contribute to overall group performance.

Skills Required

* Strong communication and customer service skills

* Problem-solving and decision-making ability

* Good computer skills (Word, Excel, internal systems)

* Attention to detail and data accuracy

* Knowledge of broadband, cloud, and voice products

* Ability to work independently and as part of a team

Benefits

* Competitive pay and incentives

* Hybrid working options

* Full paid training

* Access to Blue Arrow training portal

* Pension scheme

* 28 days paid holiday

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Methven UK are seeking a friendly and dedicated Customer Service Advisor to join our team. In this role, you will work alongside your colleague to provide the best service to our customers. If you're experienced and looking for a change or looking to start a career in Customer Service, then hit the apply button!

• Handle incoming customer inquiries and provide accurate and timely responses
• Assist customers with product selection, pricing, and availability information
• Process orders, returns, and exchanges in an efficient and professional manner
• Collaborate with internal teams to resolve customer issues and complaints
• Maintain up-to-date knowledge of company products, policies, and procedures
• Identify opportunities to enhance the customer experience and provide feedback to management

Requirements

• Proven experience in a customer service role, preferably in the building materials industry
• Excellent verbal and written communication skills
• Strong problem-solving and decision-making abilities
• Ability to work effectively in a fast-paced, team-oriented environment
• Proficient in using customer service software and tools
• Ability to multitask and prioritize workload effectively
• High attention to detail and accuracy in all aspects of work

Benefits

25 days annual leave + bank holidays
Sick Pay
Income Protection
Critical Illness
Life Assurance
Rewards/Discount Platform
HealthCare Cash Plan
Pension Contributions
Free Onsite Parking
Cycle to work Scheme

Working Hours: Monday to Thursday 8:30am - 5pm, Friday (Rota) 8am - 3:15pm, 8:30am - 3:45pm or 9am - 5pm.

We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA.  You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in our homes. 

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

• Behave in line with our company values – Integrity, Caring and Quality
• Previous experience working within a fast-paced similar environment
• Good understanding of Microsoft Office, Excel, Outlook
• Ability to handle complaints and difficult situations
• Patience and calmness under pressure
• Good planning and organisation skills
• Problem solving and decision-making skills
• A polite, tactful, and assertive attitude
• Excellent communications skills
• Good team working skills
• A commitment to work as required to meet the needs of the business

Desirable…

• 5 GCSE’s or equivalent including Maths & English
• A Customer Service qualification
• Experience working for a residential house builder ideally within the customer facing environment
• An understanding of building regulations and legal obligations
• A good understanding of written English Grammar
• Ability to touch-type

• To deal with customer service matters received by email or phone, and address customer issues in a prompt and organised way and in line with SLAs to ensure a positive customer journey.
• Issue instructions to Sub-contractors and follow up to ensure prompt resolution.
• To follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28-day period.
• To deliver an excellent customer service, understanding and empathy to our customers to ensure a positive customer journey.
• To communicate effectively and regularly with internal departments and form excellent working relationships as part of the larger team.
• Carry out general administrative duties, ensuring our database system up to date at all times.
• Ensure all Customer Service KPI’s are in line with company guidelines.
• Maintain an awareness of the company Health and Safety requirements and ensure these are adhered to at all times.

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.