1024 Local Services jobs in Deaf Hill

• Develop and implement outreach strategies to engage with individuals sleeping rough or at risk of homelessness within the local community.
• Build rapport and establish trusting relationships with clients, demonstrating empathy and respect.
• Conduct needs assessments to understand individual circumstances, challenges, and support requirements.
• Provide information and practical assistance regarding housing options, healthcare services, mental health support, and welfare benefits.
• Facilitate referrals and support clients in accessing appropriate services, acting as a key point of contact and advocate.
• Maintain accurate and confidential client records, documenting interactions and progress using the organisation's database.
• Collaborate with local authorities, partner agencies, and other support services to ensure a coordinated approach to client care.
• Organise and participate in community events and initiatives aimed at raising awareness and promoting services for the homeless population.
• Assist in the collection of data and information to inform service development and funding applications.
• Adhere to all organisational policies and procedures, particularly those relating to safeguarding, health and safety, and data protection.

• Experience working with vulnerable populations, particularly those affected by homelessness, addiction, or mental health issues.
• Demonstrable understanding of the challenges faced by individuals experiencing homelessness.
• Excellent communication, active listening, and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency in using basic IT systems, including Microsoft Office and database software.
• A full UK driving licence and access to a vehicle for travel within the community is desirable.
• Knowledge of local support services and resources in the Sunderland area is advantageous.
• A commitment to social justice and a passion for supporting marginalized individuals.

• Provide direct, individualized support to clients in their homes and community settings.
• Develop and implement person-centered support plans in collaboration with clients and their families.
• Conduct regular assessments of clients' needs, progress, and well-being.
• Offer emotional support, practical assistance, and encouragement to clients.
• Facilitate access to community resources, healthcare services, and social opportunities.
• Advocate for clients' rights and needs with external agencies and professionals.
• Maintain accurate and confidential client records, documenting all interventions and progress.
• Collaborate effectively with mental health professionals, social workers, and other support network members.
• Respond to crisis situations with professionalism and provide immediate support and de-escalation.
• Organize and facilitate group support sessions or activities.
• Mentor and provide guidance to junior support workers.
• Stay informed about best practices and advancements in mental health support.
• Promote independence, recovery, and social inclusion for all clients.

• NVQ Level 3 or 4 in Health and Social Care, or equivalent qualification.
• Minimum of 4 years of experience working in community support, mental health services, or a related field.
• In-depth knowledge of mental health conditions, recovery principles, and support strategies.
• Excellent communication, active listening, and empathy skills.
• Proven ability to build rapport and establish trust with individuals from diverse backgrounds.
• Strong organizational and time management skills, with the ability to manage a caseload effectively.
• Proficiency in using case management software and electronic record-keeping systems.
• Experience in crisis intervention and de-escalation techniques.
• Full UK driving license and access to a vehicle for community visits.
• Ability to work independently and manage own workload effectively in a remote capacity.
• Commitment to safeguarding vulnerable adults and promoting their well-being.
• First Aid certification is an advantage.

• Long term opportunity with career progression opportunities
• Excellent employee benefits including healthcare
• Weekly pay
• Onsite bike storage
• Employee of the month awards and prizes

Where:  Darlington
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE 

Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you? 

• A great starting salary of £25,087.00

• Huge iscounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 

• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 

• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. 

• Volunteering days, so you can give back to your local community. 

• Optional Private Healthcare and Dental, to protect you and your family. 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

Where:  Darlington
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE 

Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you? 

• A great starting salary of £25,087.00

• Huge iscounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 

• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 

• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. 

• Volunteering days, so you can give back to your local community. 

• Optional Private Healthcare and Dental, to protect you and your family. 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

Where:  Darlington
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE 

Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you? 

• A great starting salary of £25,087.00

• Huge iscounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 

• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 

• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. 

• Volunteering days, so you can give back to your local community. 

• Optional Private Healthcare and Dental, to protect you and your family. 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

Where:  Darlington
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE 

Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you? 

• A great starting salary of £25,087.00

• Huge iscounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 

• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 

• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. 

• Volunteering days, so you can give back to your local community. 

• Optional Private Healthcare and Dental, to protect you and your family. 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

Where:  Darlington
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE 

Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you? 

• A great starting salary of £25,087.00

• Huge iscounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 

• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 

• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. 

• Volunteering days, so you can give back to your local community. 

• Optional Private Healthcare and Dental, to protect you and your family. 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

Where:  Darlington
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE 

Why not use your skills to make a difference and join our Broadband Technical Team in Darlington. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way. 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you? 

• A great starting salary of £25,087.00

• Huge iscounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. 

• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 

• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. 

• Volunteering days, so you can give back to your local community. 

• Optional Private Healthcare and Dental, to protect you and your family. 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?