125 Local Services jobs in Kingsbury

Community Services Manager – Dermatology & ENT

£48,000 + Performance Bonus

Hybrid – Croydon Head Office

Full-Time, Permanent

Are you a strategic operations leader with a passion for improving NHS community services?

Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation?

We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery.

This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure.

You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success.

Key Responsibilities:

• Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations
• Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys
• Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing
• Manage operational performance to meet KPIs, NHS service levels, and contractual obligations
• Lead a team of clinical and non-clinical professionals
• Track and analyse key performance data to identify trends, risks, and service improvement opportunities
• Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners
• Manage the full P&L of assigned services and monitor financial performance closely
• Build and maintain strong working relationships with commissioners, local authorities, and clinic partners
• Actively contribute to organisational change initiatives and quality improvement projects
• Ensure full compliance with CQC, NHS, and internal regulatory frameworks

Ideal Candidate Profile:

• Degree; ideally in Business Administration, Healthcare Management or a relevant field
• Proven experience managing healthcare services
• Strong leadership skills with the ability to manage both direct and matrix teams
• Background in owning P&L and operational budgets
• Stakeholder engagement experience
• Familiar with pathway design, waitlist management, and performance monitoring
• Adaptable, friendly, and capable of thriving in a high-growth, change-led environment
• Practice Managers or Operations Leads ready for a step up are also encouraged to apply

What’s On Offer:

• Hybrid working – typically 3 days in-office
• Up to £8,000 basic salary
• Quarterly bonus of ,000 for hitting operational profit targets
• Annual bonus of ,000 if yearly service targets are achieved
• Overachievement bonus – £2 for every 0,000 above annual budget
• 37.5-hour week, Monday–Friday; 9am–5pm
• Paid travel expenses to regional clinic sites
• A genuinely autonomous leadership role with strong internal support and cross-functional collaboration
• Fantastic long term opportunities for growth and development into more senior-level roles

Location: Croydon (w/ Hybrid) - easily accessible from South London, Central London, Redhill, Epsom, Orpington, Kingston-upon-Thames

Interested?

To apply or find out more, contact Tom Fitch on or , or email your CV to

Community Services Manager – Dermatology & ENT

£48,000 + Performance Bonus

Hybrid – Croydon Head Office

Full-Time, Permanent

Are you a strategic operations leader with a passion for improving NHS community services?

Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation?

We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery.

This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure.

You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success.

Key Responsibilities:

• Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations
• Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys
• Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing
• Manage operational performance to meet KPIs, NHS service levels, and contractual obligations
• Lead a team of clinical and non-clinical professionals
• Track and analyse key performance data to identify trends, risks, and service improvement opportunities
• Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners
• Manage the full P&L of assigned services and monitor financial performance closely
• Build and maintain strong working relationships with commissioners, local authorities, and clinic partners
• Actively contribute to organisational change initiatives and quality improvement projects
• Ensure full compliance with CQC, NHS, and internal regulatory frameworks

Ideal Candidate Profile:

• Degree; ideally in Business Administration, Healthcare Management or a relevant field
• Proven experience managing healthcare services
• Strong leadership skills with the ability to manage both direct and matrix teams
• Background in owning P&L and operational budgets
• Stakeholder engagement experience
• Familiar with pathway design, waitlist management, and performance monitoring
• Adaptable, friendly, and capable of thriving in a high-growth, change-led environment
• Practice Managers or Operations Leads ready for a step up are also encouraged to apply

What’s On Offer:

• Hybrid working – typically 3 days in-office
• Up to £8,000 basic salary
• Quarterly bonus of ,000 for hitting operational profit targets
• Annual bonus of ,000 if yearly service targets are achieved
• Overachievement bonus – £2 for every 0,000 above annual budget
• 37.5-hour week, Monday–Friday; 9am–5pm
• Paid travel expenses to regional clinic sites
• A genuinely autonomous leadership role with strong internal support and cross-functional collaboration
• Fantastic long term opportunities for growth and development into more senior-level roles

Location: Croydon (w/ Hybrid) - easily accessible from South London, Central London, Redhill, Epsom, Orpington, Kingston-upon-Thames

Interested?

To apply or find out more, contact Tom Fitch on or , or email your CV to

Our client a learning disabilities charity based in Watford is currently recruiting for their next Operations Manager for Community Services to join their dynamic team. Reporting into the Head of Operations you will have overall responsibility for their Community Hub and provide support, direction and leadership for the effective delivery of both their regulated and grant based Community services. These include;  information & advice service, commissioned day opportunities and other community projects.

Responsibilities include:

• To lead, develop and deliver a comprehensive range of services to meet the wishes, needs and aspirations of the people they support. Working with people, their families, team members, volunteers and partner organisations to ensure that support is tailored to meet individual needs and wishes.
• To define, implement and develop a community strategy for the charity, growing services and working with partners to maximise the use of the new community hub.
• Line manage a team of project Managers who are responsible for delivering community-based services and overseeing recruitment, induction, probation, supervision, appraisals and training for all staff ensuring procedures meet safer staffing guidelines.
• Adopt a collaborative and supportive approach, maintaining up to date professional knowledge and providing advice and assistance to teams as required. Promoting effective communications, excellence in customer service, and a focus on continuous improvement.

About you:

• Track record of effective working at management level within the social care sector, with experience in delivering creative community-based services for people with learning disabilities.
• Leadership of care and support teams. Having the confidence and experience to lead and manage small teams, stepping in when required to manage at times of need.
• Evidence of a participative approach, actively engaging and involving service users to support service delivery and improvement.
• Acts as a role model and inspires confidence and supports teams to achieve the charity's vision and objectives.

This is a fantastic opportunity for an experienced Operations Manager who enjoys being part of a senior operations team which drives a proactive, responsive and truly exceptional service to people with learning disabilities and their families and leads and inspires a performance related and person-centred focussed culture. Please contact Langton N4P charity recruitment specialist for more details.

• Provide clinical leadership and management for a team of mental health professionals, including therapists, counsellors, and support workers.
• Ensure the delivery of high-quality, evidence-based therapeutic interventions and support to clients.
• Develop, implement, and monitor clinical protocols and service standards.
• Conduct clinical assessments, case formulations, and provide specialist clinical supervision.
• Manage caseloads and ensure timely and effective service provision.
• Promote a collaborative and supportive team environment, fostering professional development.
• Liaise with external agencies, GPs, hospitals, and other stakeholders to ensure integrated care pathways.
• Contribute to the strategic planning and development of community mental health services.
• Ensure compliance with all relevant professional, ethical, and regulatory standards.
• Oversee risk management processes and ensure safeguarding procedures are effectively implemented.
• Participate in service evaluation and contribute to research initiatives.
• Represent the organisation at relevant forums and professional meetings.
• Manage budgets related to clinical operations and resource allocation.

• Professional qualification in a relevant mental health discipline (e.g., Psychology, Social Work, Mental Health Nursing, Occupational Therapy) with current professional registration.
• Post-graduate qualification or significant experience in a relevant therapeutic modality (e.g., CBT, DBT, EMDR).
• Substantial experience (e.g., 7+ years) in clinical mental health settings, with demonstrable experience in leadership and team management.
• Proven ability to lead and motivate multidisciplinary teams.
• In-depth knowledge of mental health legislation, policies, and best practices.
• Excellent clinical assessment, diagnostic, and treatment planning skills.
• Strong understanding of safeguarding vulnerable adults and children.
• Exceptional communication, interpersonal, and conflict-resolution skills.
• Experience in service development and evaluation.
• Ability to work effectively under pressure and manage complex clinical situations.
• Commitment to promoting diversity, equality, and inclusion in service delivery.

• Develop and execute strategic community engagement plans specifically targeting young people across **London**.
• Design and implement innovative programs and initiatives that promote youth development, education, employment, and well-being.
• Build and maintain strong collaborative relationships with youth organisations, schools, local authorities, charities, and other community partners.
• Organise and facilitate engaging community events, workshops, and outreach activities for young people.
• Conduct needs assessments within young people's communities to identify key issues and opportunities for intervention.
• Represent the organisation at community forums, meetings, and events, promoting our client's mission and services.
• Develop and manage project budgets, ensuring effective allocation of resources for outreach activities.
• Recruit, train, and supervise volunteers and junior staff involved in community engagement activities.
• Create and disseminate engaging communication materials (e.g., social media content, newsletters, flyers) to reach target youth audiences.
• Monitor and evaluate the impact and effectiveness of engagement programs, collecting data and reporting on outcomes.
• Advocate for the needs and interests of young people within the community and to relevant stakeholders.
• Ensure all activities comply with safeguarding policies and procedures to protect young people.

• Bachelor's degree in Youth Work, Community Development, Social Sciences, Education, or a related field.
• Minimum of 5 years of experience in community engagement, youth work, or programme management, with at least 2 years in a leadership or senior role.
• Proven track record of successfully designing and delivering youth-focused programmes and outreach initiatives.
• Excellent understanding of the challenges and opportunities facing young people in urban environments, particularly **London**.
• Strong interpersonal, communication, and public speaking skills, with the ability to engage effectively with diverse audiences.
• Experience in building and managing partnerships with a variety of stakeholders.
• Proficiency in digital engagement tools, social media, and standard office software.
• Demonstrated ability to lead and motivate teams and volunteers.
• Passion for empowering young people and driving positive social change.
• Ability to work independently and manage a demanding workload within a fully remote structure.
• Flexibility to work occasional evenings and weekends as required by program schedules.

• Provide direct support and advocacy for individuals with mental health conditions.
• Develop and implement personalised support plans in collaboration with clients.
• Assist clients in developing life skills, coping mechanisms, and strategies for independent living.
• Facilitate social inclusion and engagement in community activities.
• Offer emotional support and encouragement, promoting positive well-being.
• Liaise with other professionals, agencies, and support services to ensure comprehensive care.
• Maintain accurate and confidential client records and progress notes using digital systems.
• Monitor client well-being and report any concerns or changes in their condition to supervisors.
• Empower clients to make informed decisions about their care and support.
• Conduct remote risk assessments and implement safety plans as needed.
• Facilitate remote group sessions or workshops focused on well-being and skill development.
• Stay informed about available community resources and referral pathways.
• Maintain professional boundaries and adhere to ethical guidelines.
• Participate in regular supervision and team meetings (via video conferencing).
• Promote a rights-based approach to support, ensuring dignity and respect for all clients.

• NVQ/QCF Level 3 or 4 in Health and Social Care, or equivalent relevant qualification/experience.
• Demonstrable experience working with individuals facing mental health challenges.
• Strong understanding of mental health conditions, recovery models, and safeguarding principles.
• Excellent communication, interpersonal, and active listening skills.
• Ability to build rapport and trust with clients from diverse backgrounds.
• Proficiency in using digital tools for communication, case management, and remote support.
• Ability to work autonomously, manage your workload effectively, and prioritise tasks.
• Compassionate, patient, and resilient attitude.
• Commitment to promoting equality, diversity, and inclusion.
• A basic understanding of the challenges faced by individuals in **London, England, UK** is beneficial.