69 Local Services jobs in New Malden

Community Services Manager – Dermatology & ENT

£48,000 + Performance Bonus

Hybrid – Croydon Head Office

Full-Time, Permanent

Are you a strategic operations leader with a passion for improving NHS community services?

Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation?

We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery.

This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure.

You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success.

Key Responsibilities:

• Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations
• Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys
• Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing
• Manage operational performance to meet KPIs, NHS service levels, and contractual obligations
• Lead a team of clinical and non-clinical professionals
• Track and analyse key performance data to identify trends, risks, and service improvement opportunities
• Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners
• Manage the full P&L of assigned services and monitor financial performance closely
• Build and maintain strong working relationships with commissioners, local authorities, and clinic partners
• Actively contribute to organisational change initiatives and quality improvement projects
• Ensure full compliance with CQC, NHS, and internal regulatory frameworks

Ideal Candidate Profile:

• Degree; ideally in Business Administration, Healthcare Management or a relevant field
• Proven experience managing healthcare services
• Strong leadership skills with the ability to manage both direct and matrix teams
• Background in owning P&L and operational budgets
• Stakeholder engagement experience
• Familiar with pathway design, waitlist management, and performance monitoring
• Adaptable, friendly, and capable of thriving in a high-growth, change-led environment
• Practice Managers or Operations Leads ready for a step up are also encouraged to apply

What’s On Offer:

• Hybrid working – typically 3 days in-office
• Up to £8,000 basic salary
• Quarterly bonus of ,000 for hitting operational profit targets
• Annual bonus of ,000 if yearly service targets are achieved
• Overachievement bonus – £2 for every 0,000 above annual budget
• 37.5-hour week, Monday–Friday; 9am–5pm
• Paid travel expenses to regional clinic sites
• A genuinely autonomous leadership role with strong internal support and cross-functional collaboration
• Fantastic long term opportunities for growth and development into more senior-level roles

Location: Croydon (w/ Hybrid) - easily accessible from South London, Central London, Redhill, Epsom, Orpington, Kingston-upon-Thames

Interested?

To apply or find out more, contact Tom Fitch on or , or email your CV to

Job Description

Community Services Manager – Dermatology & ENT

£48,000 + Performance Bonus

Hybrid – Croydon Head Office

Full-Time, Permanent

Are you a strategic operations leader with a passion for improving NHS community services?

Do you thrive in fast-paced, evolving healthcare environments where you can take full ownership of service performance and transformation?

We’re working with a highly innovative, rapidly growing healthcare provider delivering NHS community services across London and surrounding counties. With an expanding footprint and a focus on ENT and Dermatology services, they are seeking a talented Services Manager to oversee the end-to-end operational delivery.

This is a brand-new position giving you the chance to shape the role, establish best practice, and influence real change in a business that values performance, collaboration, and compassion in equal measure.

You'll report directly to the COO and play a key part in leading multidisciplinary teams, delivering outstanding patient care, and driving financial and operational success.

Key Responsibilities:

• Oversee day-to-day service delivery for ENT and Dermatology clinics across multiple locations
• Take full ownership of the “referral to discharge” pathway, ensuring seamless, compliant patient journeys
• Lead service optimisation across clinical capacity, workforce planning, appointment management, and clinic resourcing
• Manage operational performance to meet KPIs, NHS service levels, and contractual obligations
• Lead a team of clinical and non-clinical professionals
• Track and analyse key performance data to identify trends, risks, and service improvement opportunities
• Maximise referrals and ensure clinical capacity meets demand, working with clinicians and commissioners
• Manage the full P&L of assigned services and monitor financial performance closely
• Build and maintain strong working relationships with commissioners, local authorities, and clinic partners
• Actively contribute to organisational change initiatives and quality improvement projects
• Ensure full compliance with CQC, NHS, and internal regulatory frameworks

Ideal Candidate Profile:

• Degree; ideally in Business Administration, Healthcare Management or a relevant field
• Proven experience managing healthcare services
• Strong leadership skills with the ability to manage both direct and matrix teams
• Background in owning P&L and operational budgets
• Stakeholder engagement experience
• Familiar with pathway design, waitlist management, and performance monitoring
• Adaptable, friendly, and capable of thriving in a high-growth, change-led environment
• Practice Managers or Operations Leads ready for a step up are also encouraged to apply

What’s On Offer:

• Hybrid working – typically 3 days in-office
• Up to £8,000 basic salary
• Quarterly bonus of ,000 for hitting operational profit targets
• Annual bonus of ,000 if yearly service targets are achieved
• Overachievement bonus – £2 for every 0,000 above annual budget
• 37.5-hour week, Monday–Friday; 9am–5pm
• Paid travel expenses to regional clinic sites
• A genuinely autonomous leadership role with strong internal support and cross-functional collaboration
• Fantastic long term opportunities for growth and development into more senior-level roles

Location: Croydon (w/ Hybrid) - easily accessible from South London, Central London, Redhill, Epsom, Orpington, Kingston-upon-Thames

Interested?

To apply or find out more, contact Tom Fitch on or , or email your CV to

A highly reputable healthcare provider is looking for an experienced and compassionate Clinical Lead to manage and develop its community-based social care services in **London, England, UK**. This vital role requires a leader with a strong clinical background and a passion for improving the lives of individuals within their communities. You will be responsible for overseeing a multidisciplinary team, ensuring the delivery of high-quality, person-centred care, and contributing to the strategic development of the service. Key responsibilities include managing staff performance, upholding clinical governance standards, developing care plans, liaising with healthcare professionals and external agencies, and ensuring compliance with regulatory requirements. The ideal candidate will possess excellent leadership, communication, and organizational skills, with a robust understanding of current social care legislation and best practices. A professional qualification in nursing, social work, or a related healthcare field, along with significant post-qualification experience in a leadership or management role within community care, is essential. Our client is dedicated to providing outstanding care and fostering a supportive environment for its staff, offering opportunities for continuous professional development. This is a fantastic opportunity for a dedicated professional to make a real difference in **London, England, UK**. If you are a skilled and motivated Clinical professional seeking a leadership role in community care, we encourage you to apply.

A highly respected non-profit organisation dedicated to supporting vulnerable communities is seeking an experienced and compassionate Senior Care Manager to oversee their community-based services. This is a fully remote position, allowing you to manage and coordinate care services from a location that suits you. You will be responsible for leading a team of care coordinators and support workers, ensuring the delivery of high-quality, person-centred care to individuals in their own homes and within community settings. The ideal candidate will have extensive experience in social care management, a deep understanding of relevant legislation and best practices, and a passion for improving the lives of those in need. Responsibilities will include developing and implementing care plans, managing staff performance and development, ensuring regulatory compliance, and maintaining strong relationships with clients, families, and external agencies. You will also play a key role in service development, identifying opportunities to expand and enhance the organisation's reach and impact. A strong understanding of safeguarding policies and procedures is paramount. Excellent communication, organisational, and leadership skills are essential. A relevant qualification in health and social care is highly desirable. This is a vital role that offers the opportunity to make a significant difference in the lives of many, leading a dedicated team from a flexible, remote working environment. You will be instrumental in ensuring compassionate and effective support is provided throughout the community.

Our client, a prominent non-profit organization dedicated to enhancing community well-being, is seeking a highly experienced and compassionate Head of Community Support Services to lead their operations remotely. This leadership role is critical in developing, implementing, and overseeing a comprehensive range of support services designed to meet the diverse needs of the communities we serve across the London, England, UK region, and potentially beyond. The successful candidate will be instrumental in driving strategic initiatives, managing teams, and ensuring the delivery of high-quality, impactful services.

Key Responsibilities:

• Develop and execute strategic plans for community support services, aligning with the organization's mission and objectives.
• Oversee the management and delivery of various support programs, ensuring effectiveness, efficiency, and accessibility.
• Lead, mentor, and inspire a team of service managers and support staff, fostering a culture of collaboration, innovation, and continuous improvement.
• Manage budgets, allocate resources effectively, and ensure financial accountability for all service areas.
• Develop and maintain strong partnerships with external stakeholders, including local authorities, healthcare providers, community groups, and other charities.
• Ensure compliance with all relevant legislation, regulations, and quality standards within the social care and community support sectors.
• Monitor service performance, collect data, and produce reports on outcomes, impact, and key performance indicators.
• Identify funding opportunities and contribute to grant writing and fundraising efforts.
• Champion the needs of service users, ensuring their voices are heard and integrated into service design and delivery.
• Oversee the development and implementation of safeguarding policies and procedures.
• Drive innovation in service delivery models to address evolving community needs.
• Represent the organization at relevant forums, conferences, and meetings.

Qualifications and Experience:

• Master's degree in Social Work, Community Development, Public Administration, or a related field.
• A minimum of 10 years of progressive experience in the community and social care sector, with at least 5 years in a senior leadership or management role.
• Proven track record of successfully developing and managing large-scale support services and teams.
• In-depth knowledge of social care legislation, policies, and best practices.
• Strong understanding of safeguarding principles and procedures.
• Demonstrated experience in strategic planning, budget management, and performance monitoring.
• Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
• Proven ability to build and manage effective stakeholder relationships.
• Experience in remote team management and collaboration tools.
• Strong analytical and problem-solving abilities.
• Passion for social justice and a commitment to empowering vulnerable individuals and communities.
• Proficiency in relevant software and data management systems.

This is a critical and rewarding leadership position within a dedicated organization committed to making a real difference. If you are an experienced leader passionate about community impact and seeking a challenging remote role, we encourage you to apply.

Our client is a leading healthcare provider looking for a dedicated and experienced Clinical Lead to oversee their remote community health services. This is a vital role focused on ensuring the delivery of high-quality, patient-centered care across a range of community health programs, all managed remotely. You will lead a multidisciplinary team of healthcare professionals, providing clinical guidance, mentorship, and support to ensure best practice standards are maintained.

Responsibilities include developing and implementing clinical protocols, quality assurance measures, and performance monitoring systems for remote service delivery. You will ensure compliance with all relevant healthcare regulations and standards. This role involves close collaboration with operational managers to optimize service efficiency and patient outcomes. You will also play a key part in service development, identifying opportunities to enhance care delivery and expand the scope of remote health interventions.

The ideal candidate will be a registered healthcare professional (e.g., Nurse, Allied Health Professional) with significant clinical experience, preferably with a background in community health or a related field. Previous experience in a leadership or supervisory role is essential, demonstrating the ability to manage and inspire a clinical team. A deep understanding of remote patient monitoring technologies, telehealth platforms, and digital health solutions is required. Excellent communication, decision-making, and problem-solving skills are paramount, as is a commitment to continuous professional development and evidence-based practice.

This is a fully remote position associated with our client's operations in London, England, UK , requiring a high degree of autonomy, self-discipline, and proficiency in virtual collaboration tools. You will be responsible for maintaining the highest standards of patient care and clinical governance within a virtual setting. The ability to foster a positive and supportive team culture remotely is crucial. A Master's degree in a relevant healthcare field or management qualification is desirable. Experience in managing clinical services in a remote or virtual setting will be a significant advantage.

We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Responsible for the timely and accurate handling of all LHR District related pick-up and delivery transport requirements and the associated requirements for preferred service providers in the programme. The management of inland haulage for ocean containers and the respective service providers will also become a responsibility of this role. The role requires working very closely with Expeditors Service Providers and all internal Expeditors products (Ocean, Air and Road).
KEY RESPONSIBILITIES:
+ Sourcing vehicles to deliver and collect shipments as required.
+ Execute, maintain and develop the LHR local pickup and delivery program.
+ Ensure all vehicle movements are planned using the most cost effective routes to optimise costs.
+ Lead, influence and collaborate with the existing third party transport department.
+ Organize and lead daily service reviews with primary service providers.
+ Provide quality operational data & KPI'S
+ Make recommendations for policy or service provider changes.
+ Collaborate with department managers to review requirements and performance
+ Develop new strategies to maintain or improve on the quality of service delivery and increase profits.
KNOWLEDGE, SKILLS AND BEHAVIOURS:
Knowledge:
+ Knowledge of local geography, traffic conditions, routing options, and transit times;
+ Company policy and procedures of Expeditors (general, Security, Health & Safety and Compliance);
+ Any local applicable transportation requirements (e.g., driver's hours, road traffic local regulations etc)
Skills:
+ Strong organisational, time management and the ability to work to tight deadlines.
+ Must have excellent communication skills, both written, verbal and with proven abilities to listen;
+ Intermediate level Office skills (Outlook, Excel, Power Bi etc.); advanced preferred.
+ Highly numerate, analytical & strong attention to detail
+ Ability to develop, evaluate, and recommend different options.Behaviours:
+ Team player with a positive attitude and willingness to help others;
+ Can listen, understand and communicate effectively to achieve positive results;
+ Supports the development of others around the transport strategy.
+ Committed, productive and flexible, adapts easily when changes occur and open to feedback;
Behaviours:
+ Team player with a positive attitude and willingness to help others;
+ Can listen, understand and communicate effectively to achieve positive results;
+ Supports the development of others around the transport strategy.
Committed, productive and flexible, adapts easily when changes occur and open to feedback;
TRAINING AND QUALIFICATIONS:
Education and Experience:
+ Undergraduate degree in Business, Logistics, Supply Chain, or other related field preferred by not required.
Expeditors offers excellent benefits:
+ Private Medical Insurance
+ Employee Assistance Programme
+ Pension Scheme
+ Life Assurance
+ Bike to work scheme
+ Employee Stock Purchase Plan
+ Training and Personnel Development Programme
+ 26 WFH days annually

Our client is a leading provider of integrated health and social care services, currently seeking a dedicated and compassionate Clinical Lead to manage and develop its community mental health services in London, England, UK . This senior role is instrumental in ensuring the delivery of high-quality, person-centred care to individuals experiencing a range of mental health challenges within the community setting. You will be responsible for providing clinical leadership and supervision to a multidisciplinary team of mental health professionals, including psychiatrists, psychologists, nurses, and social workers. Your duties will encompass service development, operational management, staff training and development, and performance monitoring to ensure adherence to best practices and regulatory standards. A key aspect of this role involves collaborating closely with other healthcare providers, local authorities, and community organizations to promote seamless patient pathways and integrated care. We are looking for a qualified mental health professional with extensive experience in a clinical leadership or management capacity, ideally within community-based services. Essential qualifications include professional registration with the relevant body (e.g., NMC, BPC, BACP) and a Master's degree or equivalent in a relevant mental health discipline. Strong understanding of mental health legislation, policy, and current therapeutic approaches is required. The successful candidate will demonstrate exceptional leadership, communication, and interpersonal skills, with a commitment to promoting recovery and wellbeing. This is a challenging yet rewarding opportunity to make a significant impact on mental health care provision in London .

Our client, a highly respected charitable organisation dedicated to improving mental well-being across communities, is seeking an experienced and compassionate Clinical Lead to oversee their vital community mental health services in London, England, UK . This leadership role is integral to providing high-quality, accessible, and person-centred care to individuals experiencing mental health challenges. You will lead a multidisciplinary team, champion best practices in therapeutic interventions, and contribute to the strategic development of services, ensuring a supportive and effective environment for both clients and staff.

Responsibilities:

• Provide clinical leadership and management for a team of mental health professionals, including therapists, counsellors, and support workers.
• Ensure the delivery of high-quality, evidence-based therapeutic interventions and support to clients.
• Develop, implement, and monitor clinical protocols and service standards.
• Conduct clinical assessments, case formulations, and provide specialist clinical supervision.
• Manage caseloads and ensure timely and effective service provision.
• Promote a collaborative and supportive team environment, fostering professional development.
• Liaise with external agencies, GPs, hospitals, and other stakeholders to ensure integrated care pathways.
• Contribute to the strategic planning and development of community mental health services.
• Ensure compliance with all relevant professional, ethical, and regulatory standards.
• Oversee risk management processes and ensure safeguarding procedures are effectively implemented.
• Participate in service evaluation and contribute to research initiatives.
• Represent the organisation at relevant forums and professional meetings.
• Manage budgets related to clinical operations and resource allocation.

Qualifications:

• Professional qualification in a relevant mental health discipline (e.g., Psychology, Social Work, Mental Health Nursing, Occupational Therapy) with current professional registration.
• Post-graduate qualification or significant experience in a relevant therapeutic modality (e.g., CBT, DBT, EMDR).
• Substantial experience (e.g., 7+ years) in clinical mental health settings, with demonstrable experience in leadership and team management.
• Proven ability to lead and motivate multidisciplinary teams.
• In-depth knowledge of mental health legislation, policies, and best practices.
• Excellent clinical assessment, diagnostic, and treatment planning skills.
• Strong understanding of safeguarding vulnerable adults and children.
• Exceptional communication, interpersonal, and conflict-resolution skills.
• Experience in service development and evaluation.
• Ability to work effectively under pressure and manage complex clinical situations.
• Commitment to promoting diversity, equality, and inclusion in service delivery.

This is a critical leadership position offering the chance to make a profound difference in the lives of individuals within the London community. Our client provides excellent support and opportunities for professional growth.