1753 Local Services jobs in Portishead

Senior Support Worker - Community Services

CF10 1AA Cardiff, Wales £30000 Annually WhatJobs

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full-time
Our client is seeking dedicated and compassionate Senior Support Workers to join their growing Community & Social Care team in Cardiff, Wales, UK . This role involves providing high-quality care and support to vulnerable individuals, empowering them to live independent and fulfilling lives within their communities. You will be responsible for leading a team of support workers, developing and implementing person-centred care plans, and ensuring the well-being and safety of service users. Key responsibilities include conducting assessments, providing direct support to individuals with diverse needs (e.g., learning disabilities, mental health challenges, elderly care), administering medication, supporting with daily living activities, and liaising with families, healthcare professionals, and other agencies. You will also play a crucial role in staff supervision, training, and mentoring, ensuring that high standards of care are consistently met. The ideal candidate will have significant experience in social care, with a strong understanding of relevant legislation and best practices. Excellent leadership, communication, and interpersonal skills are essential, as is the ability to remain calm and effective under pressure. We are looking for individuals with empathy, patience, and a genuine commitment to making a positive difference in people's lives. This position requires flexibility to work shifts, including evenings, weekends, and occasional sleep-in duties, as per the rota. A driving license and access to a vehicle may be required for some roles.

Responsibilities:
  • Provide direct care and support to service users based on person-centred care plans.
  • Lead and supervise a team of support workers.
  • Conduct assessments of service user needs and contribute to care plan development.
  • Administer medication safely and accurately as prescribed.
  • Assist service users with personal care, domestic tasks, and community engagement.
  • Promote independence, dignity, and choice for all service users.
  • Maintain accurate and up-to-date records of care provided.
  • Liaise effectively with families, external agencies, and healthcare professionals.
  • Respond to emergencies and manage challenging behaviours appropriately.
  • Ensure a safe and supportive living environment for service users.
  • Support the training and development of junior care staff.

Qualifications:
  • NVQ/QCF Level 3 or 4 in Health and Social Care, or equivalent.
  • Minimum of 3 years of experience in a care or support role, with at least 1 year in a senior or supervisory capacity.
  • Thorough understanding of safeguarding principles and procedures.
  • Knowledge of relevant legislation and standards in health and social care.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work effectively within a team and manage staff.
  • Strong organizational and time-management abilities.
  • Empathy, patience, and a compassionate approach to care.
  • Willingness to undertake further training and development.
  • First Aid certification is desirable.
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Senior Care Coordinator - Community Services

BS1 4BS Bristol, South West £38000 Annually WhatJobs

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full-time
Our client, a leading non-profit organization dedicated to supporting vulnerable individuals and communities, is seeking a highly organized and empathetic Senior Care Coordinator to join their remote team. This critical role focuses on managing and coordinating comprehensive care plans for clients, ensuring they receive timely and appropriate support services. You will be responsible for client needs assessment, developing individualized support plans, liaising with external agencies and healthcare providers, and overseeing the work of a team of care support workers. The ideal candidate possesses strong leadership, exceptional communication and organizational skills, and a deep commitment to social care values.

Responsibilities:
  • Conduct comprehensive assessments of client needs, identifying required support services across various domains (e.g., health, housing, social integration).
  • Develop, implement, and regularly review personalized care and support plans in collaboration with clients and their families.
  • Coordinate the delivery of services from a range of internal and external providers, including healthcare professionals, social workers, and community resources.
  • Liaise effectively with external agencies, local authorities, and healthcare providers to ensure seamless care provision.
  • Manage and mentor a team of care support workers, providing guidance, supervision, and performance feedback.
  • Ensure all care plans and client records are meticulously maintained, accurate, and compliant with relevant regulations and policies.
  • Act as a primary point of contact for clients and their families, addressing concerns and providing support.
  • Monitor service quality and client satisfaction, implementing improvements as needed.
  • Identify potential risks and implement safeguarding measures in accordance with best practices.
  • Stay up-to-date with legislation, policies, and best practices within the social care sector.
  • Prepare reports on client progress, service utilization, and team performance.
  • Advocate for clients' needs within the community and support systems.

Qualifications:
  • Proven experience in a senior role within social care, community services, or a related field, with significant care coordination or case management experience.
  • Strong understanding of social care principles, legislation, and safeguarding procedures.
  • Excellent assessment, planning, and coordination skills.
  • Exceptional interpersonal, communication, and negotiation skills.
  • Demonstrated ability to lead and motivate a team.
  • Proficiency in case management software and standard office applications.
  • A commitment to providing high-quality, person-centered care.
  • Relevant professional qualification (e.g., NVQ Level 4/5 in Health and Social Care, Diploma in Social Work) or equivalent experience.
  • Ability to work effectively and autonomously in a remote environment.

This is a fully remote position, allowing you to work from home anywhere in the UK. Our client offers a competitive salary, comprehensive benefits, extensive training and development opportunities, and the chance to make a significant positive impact in the community.
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Head of Community Support Services

BS1 4RN Bristol, South West £55000 Annually WhatJobs

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full-time
Our client is looking for a compassionate and strategic Head of Community Support Services to lead their vital outreach and assistance programs. This role is fully remote, enabling you to coordinate and manage services across diverse communities without geographical constraints. You will be responsible for developing, implementing, and overseeing programs that provide essential support to individuals and families in need. This includes managing a team of social workers, support coordinators, and volunteers, ensuring the delivery of high-quality care and services. Key duties involve creating and evaluating program effectiveness, managing budgets, and fostering partnerships with local organizations and government agencies. You will also be responsible for ensuring compliance with relevant legislation and ethical standards in social care. The role requires strong leadership skills, excellent communication, and a deep understanding of social welfare systems, mental health support, and community engagement strategies. Experience in case management, crisis intervention, and program development within the community and social care sector is essential. You must be adept at navigating complex challenges and advocating for vulnerable populations. The ideal candidate will possess a passion for social justice, a commitment to improving lives, and the ability to inspire and motivate a distributed team. Strong organizational skills, proficiency in data analysis for reporting, and experience with case management software are required. This is an exceptional opportunity to make a profound difference in people's lives and shape the direction of essential support services, all managed remotely. Join us in delivering impactful community care and social support initiatives, driving positive change within the Bristol, South West England, UK region and beyond, entirely from your remote workspace.
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Customer Service Advisor

Dinas Powys, Wales EE

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Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ  

Full Time : Permanent 

Hourly Rate:  £12.82

Why this job matters

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

CF83 Caerphilly, Wales EE

Posted today

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Job Description

Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ  

Full Time : Permanent 

Hourly Rate:  £12.82

Why this job matters

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

CF62 Merthyr Dyfan, Wales EE

Posted today

Job Viewed

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Job Description

Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ  

Full Time : Permanent 

Hourly Rate:  £12.82

Why this job matters

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

NP10 Rogerstone, Wales EE

Posted today

Job Viewed

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Job Description

Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ  

Full Time : Permanent 

Hourly Rate:  £12.82

Why this job matters

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their

This advertiser has chosen not to accept applicants from your region.
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Customer Service Advisor

CF64 Llandough, Wales EE

Posted today

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Job Description

Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ  

Full Time : Permanent 

Hourly Rate:  £12.82

Why this job matters

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Cardiff, Wales EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ  

Full Time : Permanent 

Hourly Rate:  £12.82

Why this job matters

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Dinas Powys, Wales EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Where: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ  

Full Time : Permanent 

Hourly Rate:  £12.82

Why this job matters

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. 

Why not use your skills to make a difference and join our Billing Team in Cardiff. We need people like you to speak with our customers over the phone about their

This advertiser has chosen not to accept applicants from your region.
 

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