What Jobs are available for Local Services in Ringwood?

• Lead, manage, and supervise a multidisciplinary team of therapists, nurses, and support workers.
• Ensure the provision of safe, effective, and compassionate mental health care in line with best practice guidelines and regulatory standards.
• Develop and implement treatment plans, provide clinical supervision, and undertake case management for complex clients.
• Conduct comprehensive assessments of service users' mental health needs, developing individualized care pathways.
• Promote a culture of continuous improvement and innovation within the service.
• Manage operational aspects of the service, including staff rotas, resource allocation, and service performance monitoring.
• Liaise effectively with GPs, hospital teams, social services, and other external agencies to ensure integrated care.
• Maintain accurate and confidential client records, adhering to data protection regulations.
• Facilitate clinical governance processes, including case reviews, audits, and risk management.
• Contribute to the development and delivery of training programs for staff.

• Professional qualification in a relevant clinical field (e.g., RMN, DipSW, HCPC registered Psychologist) with substantial post-qualification experience.
• Proven experience in a senior clinical role within mental health services.
• Demonstrable leadership and management skills, with the ability to motivate and guide a team.
• In-depth knowledge of relevant mental health legislation, policies, and service models.
• Experience in risk assessment and management, crisis intervention, and safeguarding procedures.
• Excellent communication, interpersonal, and report-writing skills.
• Commitment to user-centred care and recovery principles.
• Experience in clinical supervision and professional development.
• Ability to work collaboratively within a multidisciplinary team and with external stakeholders.
• Must hold a full UK driving license and be willing to travel within the service area.

• Providing clinical supervision and line management to the mental health team, fostering a supportive and high-performing environment.
• Developing, implementing, and evaluating therapeutic programs and interventions tailored to the diverse needs of service users.
• Ensuring that all services are delivered in compliance with relevant legislation, professional standards, and ethical guidelines.
• Managing caseloads effectively, ensuring timely assessment, care planning, and review for all individuals.
• Facilitating interdisciplinary team meetings and collaborating with external agencies, GPs, and social services to provide holistic care.
• Monitoring service outcomes, collecting data, and using it to inform service development and improvement strategies.
• Playing a key role in the recruitment and training of new team members.
• Developing and delivering training sessions to staff on relevant mental health topics.
• Maintaining accurate and confidential client records in line with GDPR and organizational policies.
• Representing the organization at relevant stakeholder meetings and forums.
• Promoting the well-being and mental health of staff members through supportive management practices.
• Championing the voice of service users in all aspects of service delivery.

• Provide strong clinical leadership and operational management to a multi-disciplinary team.
• Ensure the highest standards of clinical practice and patient care are maintained.
• Oversee case management and ensure effective care planning for service users.
• Conduct comprehensive assessments and provide therapeutic interventions.
• Supervise and mentor clinical staff, promoting professional development.
• Lead on clinical governance, risk management, and quality improvement initiatives.
• Collaborate with other healthcare professionals, social services, and community partners.
• Manage the team's workload and resource allocation effectively.
• Ensure compliance with all relevant professional and regulatory standards.
• Contribute to the strategic development of mental health services.

• Registered Mental Health Professional (e.g., RMN, CPN, HCPC registered Psychologist, BABCP accredited CBT Therapist).
• Significant post-qualification experience in a community mental health setting.
• Proven experience in clinical leadership and team management.
• In-depth knowledge of mental health legislation, policy, and best practices.
• Excellent assessment, diagnostic, and therapeutic skills.
• Strong understanding of clinical governance and safeguarding principles.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work effectively in a hybrid model, balancing office-based and community-based duties.
• Commitment to ongoing professional development.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0710/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0710/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0710/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

This company are well-established in the Kitchen and Bathroom sector with over 20,000 products and a huge online presence.

They are looking to recruit an experienced Sales Manager to oversee their inbound sales team, who service customers via telephone, email and live chat.

The Role

As the team manager, you would:

• Hold overall responsibility for the teams performance
• Analyse sales data
• Develop and implement the sales strategy
• Train and mentor team members
• Monitor and manage performance
• Manage sales forecast and pipeline
• The company operate a flexible hybrid working policy with a minimum office attendance of 2 x a month for team meetings.

The Candidate

• Previous experience managing a team of telesales or internal salespeople, ideally involving online/ecommerce sales.
• Hands-on leadership style
• An ability to develop and motivate team members

The Package

• Salary up to £45k (DOE)
• 25 days holiday, plus the ability to buy/sell up to 5 days
• £500 budget to set up your WFH space
• Free onsite gym at the office
• Enhanced maternity/paternity pay
• EAP/GP in your pocket/Headspace subscription
• Dog friendly office.
• Contact: Russell Cripps

Reference: KC/

Candidate care:

By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.

If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.

In the meantime, we would like to thank you for your interest in Cavendish Maine.

• Handle customer inquiries via phone, email, and face-to-face interactions.
• Provide information about products, services, and company policies.
• Process customer orders and manage accounts.
• Resolve customer complaints and issues efficiently and effectively.
• Maintain accurate customer records and update information in the CRM system.
• Escalate complex issues to appropriate departments when necessary.
• Follow up with customers to ensure satisfaction.
• Adhere to service level agreements and performance standards.
• Contribute to team efforts and assist colleagues.
• Identify opportunities to improve customer service processes.

• Previous experience in a customer service or call centre role.
• Excellent communication, interpersonal, and listening skills.
• Strong problem-solving and conflict-resolution abilities.
• Proficiency in using computers and common office software.
• Familiarity with CRM systems is advantageous.
• Ability to remain calm and professional under pressure.
• Strong organisational skills and attention to detail.
• A customer-focused attitude and a desire to help.
• Team player with a positive attitude.
• High school diploma or equivalent qualification.

U-Drive are recruiting for a positive and proactive Workshop Service Advisor to join the support team at our highly reputable Poole Workshop. Working alongside a professional and close-knit team, you’ll be the face of the business in dealing with all customer queries from quotes and bookings through to taking payment. You’ll be working a 40-hour week on a rolling rota to include some Saturdays.

About Us

U-Drive are an established family-owned vehicle rental company with a 42-year legacy, operating over 4,000 vehicles across daily rental, contract hire and leasing fleet in the UK. Our commitment to excellent service extends to both business customers, and private hirers. With strong core values stemming from integrity, responsibility and respect, our collective team pull together to deliver ‘exceptional’ to our customer base time, and time again.

About the Role

As part of our Customer Service Advisor team. You’ll have day to day customer interactions, both face to face and through formal business communication (phone & email). This role will see you liaising with multiple Head Office departments alongside our Branches and members of the general public.

Core Responsibilities

• Act as the primary individual in answering incoming phone calls for the department, always providing the exceptional level of customer service that is expected at U-Drive
• Field all incoming telephone, email and in-person enquiries with prompt response times, with a friendly and professional tone
• Take booking for MOT slots, managing the MOT booking system effectively and optimising MOT lane utilisation to maximise department efficiency and profitability
• Accurately input data and information into booking system
• Processing of invoices and taking payments as appropriate
• Provide quotes for customers based on job requirement
• Check that Job Cards and Service Maintenance and Repairs are being raised and processed correctly and in a timely manner
• Order parts from approved suppliers, keeping track of cost and availability
• Maintain and update Health & Safety records for the department, complying with regulation
• Maintain the office and reception space in a clean, tidy and customer friendly way

Requirements

Successful candidates should demonstrate the following skills and competencies:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Knowledge of managing various payment systems, including credit card payments, internet sales and cash handling
• Excellent communication skills
• Team player with a can-do attitude and an honest and trustworthy nature

Benefits

• 30 days annual leave (inclusive of bank holidays), increasing with length of service
• Employee discount on U-Drive rental vehicles, including discounts for friends and families
• Employee Discount Program offering savings on over 3,000 retailers
• Employee Assistance Program in partnership with Health Assured
• Company-sponsored training and development opportunities
• Free yearly MOT, on-site parking where available
  

Apply now and let our Recruitment Team reach out to discuss your application. We're committed to a policy of equal opportunity, ensuring that everyone has a chance to shine at U-Drive!