What Jobs are available for Local Services in Sturton le Steeple?
Showing 38 Local Services jobs in Sturton le Steeple
1st Line Help Desk
Posted 3 days ago
Job Viewed
Job Description
1st line help desk
Doncaster, on site
Full time, Permanent.
£24,000 - £28,000 (DOE)
4 day working week
As a 1st Line Help Desk Engineer, you will be the first point of contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customer service, and help ensure our clients’ IT systems stay up and running.
Benefits
- 4-day workweek with alternating Mondays/Fridays off
- Enhanced maternity and paternity
- Free on-site parking
- Casual dress
- Sick pay
- Access to SmartHealth
- Regular team events and social gatherings
As a 1st line help desk engineer, you will be responsible for:
Receive, triage, log and manage support calls, emails and tickets via our Help Desk portal.
Provide first-line diagnostics and resolution of user issues (hardware, software, telephony, connectivity).
Assist customers with set up and configure PCs, laptops, mobile devices, printers, peripherals.
Create and maintain user accounts, permissions and access in systems.
Handle password resets, user on/off-boarding, software installs, updates and patching.
Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context.
Meet agreed Service Level Agreements (SLAs) for response and resolution times.
Maintain clear and accurate ticket records, status updates and handovers.
Provide excellent customer service, communicate clearly, and manage stakeholder expectations.
Contribute to knowledge-based articles and documentation for recurring issues.
Occasional onsite visits might be required (depending on client base).
The ideal candidate will be:
- Previous experience in a 1st line help desk or IT support role (ideally in a managed services environment).
- Good working knowledge of Microsoft 365 and Azure AD, Windows Serve
- Basic telephony/VoIP support awareness
- Strong customer service skills, ability to communicate technical information to non-technical users.
- Good problem-solving skills, ability to prioritise and escalate appropriately.
- Comfortable working within SLAs and to process.
- Able to work independently and as part of a team.
- A positive, can-do attitude and willingness to learn.
Desirable
- Experience in MSP environments
- Exposure to CCTV, access control, or VoIP systems
- Familiarity with Hyper-V or VMware
- PowerShell scripting experience
- Certifications: Microsoft (M365/Azure), CompTIA, Cisco
Call us today on (phone number removed), to discuss this position.
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Customer Service
Posted 3 days ago
Job Viewed
Job Description
We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.
-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7
Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions
What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours
Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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Customer Service Advisor
Posted 1 day ago
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Job Description
Salary: £25,087 – Uncapped commission
Location : Doncaster Contact Centre
Full Time - Permanent
Sales Advisors - EE
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
- Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts : Save on EE & BT products, including mobile and broadband.
- Career Development : Support in achieving the career you want without limits.
- Season Ticket Travel Loan : Funds for your travel to and from work.
- Volunteering Days : Give back to your local community.
- Optional Private Healthcare and Dental : Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Salary: £25,087 – Uncapped commission
Location : Doncaster Contact Centre
Full Time - Permanent
Sales Advisors - EE
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
- Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts : Save on EE & BT products, including mobile and broadband.
- Career Development : Support in achieving the career you want without limits.
- Season Ticket Travel Loan : Funds for your travel to and from work.
- Volunteering Days : Give back to your local community.
- Optional Private Healthcare and Dental : Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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Customer Service Administrator
Posted today
Job Viewed
Job Description
We have the pleasure of recruiting for a Customer Service Administrator to join our well established client who are based in the heart of Newark.
This is a full time permanent role with a salary of 25k. This role is office based and the normal hours will be 37.5 (actual start and finish times to be agreed but will be within the window of 07.30 -17.30 Mon-Fri)
Reporting to the Commercial Manager, you will provide administration support in a timely, professional and friendly manner. You would also assist with processing customer orders when the team need extra support. This will be a mixed role involving both Administration and direct Customer Service tasks so we are looking for someone who is comfortable dealing with customers by telephone.
Key responsibilities will include:
- Order processing and fulfilment
- Transport and logistics booking
- Complaint handling and resolution
- Query handling
- Quotation development
The successful candidate will have at least 2 years of customer facing experience, along with an ability to work within tight deadlines. You'll suit this role best if you are customer focused, with strong Microsoft Office skills and an ability to problem solve, thinking on your feet.
If you feel that you have the skills and this role is right for you then please contact Ellen.
Reflect Recruitment Group is operating as Employment Business under the Employment Agencies Act 1973.
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Customer Service Admin
Posted 2 days ago
Job Viewed
Job Description
Customer Service Admin 3.5t | NG11 | Full Time | Temp Ongoing | 13.50 PH | 08:45 Start
Barker Ross are recruiting a Customer Service Administrator in the NG11 area of Nottinghamshire.
Key details:
- Responding to a wide range of enquiries from customers and traders
- Providing key information and advice
- Ensuring the quality of service is provided is high
- Answering the phone and dealing with queries
- Compliance, Health and safety to be adhered to
- Booking service calls with customers
- Liaising with manufacturers regarding damages
- Offering guidance and support
Key requirements:
- Excellent customer service skills
- Previous experience in a similar role
- Confident on the phone
- Organised
- Forward planning skills
- Negotiating skills
- Able to work under pressure with tight deadlines
- Fantastic communication skills
If you are interested in this role and would like more information please apply or callAlex on (phone number removed)
Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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Customer Service Executive
Posted 3 days ago
Job Viewed
Job Description
We are seeking a dedicated and enthusiastic Customer Service Representative to join our client. The ideal candidate will be responsible for providing exceptional service to our customers, ensuring their needs are met with professionalism and efficiency. This role requires strong communication skills and the ability to handle various customer inquiries while maintaining a positive attitude.
Duties
- Respond promptly to customer inquiries via phone or email -providing accurate information and assistance.
- Perform data entry tasks to maintain up-to-date customer records and information.
- Handle complaints and resolve issues in a timely manner, ensuring customer satisfaction.
- Engage in upselling opportunities by identifying customer needs and recommending appropriate products or services.
- Collaborate with team members to improve service delivery and enhance the overall customer experience.
- Maintain a professional phone etiquette while communicating with customers.
Skills
- Excellent communication skills written and verbal.
- Strong analysis skills to assess customer needs and provide tailored solutions.
- Proficient in data entry with attention to detail for accurate record-keeping.
- Ability to demonstrate effective phone etiquette, ensuring a pleasant interaction for customers.
- A proactive approach to upselling, with the ability to identify opportunities for additional sales. Join us in delivering outstanding customer service and making a positive impact on our clients' experiences!
Job Types: Full-time, Permanent
Work Location: In person
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Customer Service Advisor
Posted 3 days ago
Job Viewed
Job Description
Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect, Integrity, Service, Excellence
The role: Customer Service Advisor
The first point of contact for the helpdesk, receiving and processing all customer and client calls ensuring they are dealt with effectively, and in a timely and professional manner. To provide a customer focused service, dealing with all client / customer requests, and dealing with complaints in an efficient and sensitive manner.
Key responsibilities are as follows:
* Receive and process customer telephone / email requests to ensure the timely and effective completion of work, in accordance with the service level specification.
* Ensure that the relevant information is logged into the database to enable the accurate transfer of information for the allocation of work to the appropriate department for action.
* Provide an administrative support service to the team (including distribution of mail; typing; filing; and dealing with telephone calls).
* Follow the specific procedures for the role.
* Acts as part of a team to deliver activities which support operational objectives.
* Manages a variety of tasks and is able to plan accordingly within the short-term.
* May be subject to regular local supervision of progress against results.
* Support the activities of others to meet deadlines and quality standards and help identify ways to reduce cost.
* May assist less experienced staff.
* Supports the delivery of a team and escalates individual performance issues.
Person Specification:
* Able to perform role to the required standard within a short period after completion of training.
* Previous experience working in a Call Centre environment - desirable.
* Capable of using the Microsoft Office packages (Work, Excel, Outlook).
* Experience of building good working relationships.
* Customer Focussed.
Our mission: To build a world-class business through exceptional service and exceptional people
Why CBRE?
Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach.
Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence.
Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Nuffield gym memberships and restaurant discount cards
At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
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Customer Service Administrator
Posted 3 days ago
Job Viewed
Job Description
Customer Service Administrator
Salary: £12.27 per hour plus 25 days annual holiday entitlement
Hours - Full- Time Monday to Friday 8am to 5pm
Based at Sheffield S9 1DT
Job purpose:
As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.
Key responsibilities:
- Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.
- Develop strong relationships with the wheelchair service team.
- Update computer records for reconditioned and new wheelchairs.
- Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.
- Contact service users to arrange visits by the engineer for repairs, collections and deliveries.
- Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.
- Ensure workloads are managed effectively and all daily tasks are completed.
- Maintain a professional customer service attitude when dealing with all service users and other agencies.
- Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.
- Agree to undertake all training offered that is necessary to maintain the skills required for this role.
- Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained.
Skills and Qualifications
- Computer literate
- Good communication, verbal and written
- Experience of invoicing and accounts procedures
- Experience of working within a service provider industry
- Flexible approach to working conditions and working environment change
- Self-motivated and enthusiastic worker
Confidentiality
During the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.
Other
This role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role.
Service user/other agency/public engagement and involvement:
Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.
INDLS
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
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Customer Service Administrator
Posted 3 days ago
Job Viewed
Job Description
Location: Killingholme
Pay Rate: 12.55 per hour
Transport: Own transport required (site not accessible by public transport)
Days of Work: Monday - Friday
About the Role
Manpower is recruiting for a motivated and organised Customer Service Administrator on behalf of one of our clients based in Killingholme. This is a great opportunity to join a busy, supportive team providing excellent customer service and administrative support within a fast paced environment. The position offers a temporary to permanent opportunity for the right candidate.
Key Responsibilities
Carry out a range of administrative and operational tasks across warranty, claims, repair, production, logistics, and aftersales.
Respond promptly and professionally to customer enquiries via phone, email, and Teams.
Manage the shared mailbox, ensuring efficient communication and accurate information.
Support customers with complaints and issues, providing solutions and timely follow-up.
Work closely with colleagues and departments to maintain smooth service delivery.
Process customer orders and transactions accurately.
Provide cover for colleagues during absences and attend team meetings as required.
About You
Strong IT and administrative skills (Microsoft Office proficiency essential).
Excellent communication and customer service skills.
Able to work both independently and as part of a team.
Reliable, organised, and able to work to deadlines.
Experience working to KPIs and following company procedures.
Desirable: Knowledge of vehicles and a full UK driving licence.
What's on Offer
- 12.55 per hour
- Monday to Friday working pattern
- Temp-to-perm opportunity
- Friendly and supportive team environment
If you are interested in this role, please apply online with your CV and call the office on (phone number removed) between 8am-5pm Monday - Friday!
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