1,799 Logistics Service jobs in the United Kingdom
Logistics Customer Service Coordinator
Posted 1 day ago
Job Viewed
Job Description
Time Appointments are working on behalf of an innovative international container transport and logistics service provider who are recruiting for an experienced Customer Service Coordinator to strengthen their team.
Applicants are required to have proven experience of providing excellent customer service and maintaining effective business relationships to exceed customer expectations within the shipping and logistics industry. It is imperative that you are highly motivated, display initiative, have strong time management skills, and are attentive to detail.
Key Responsibilities:
- On-boarding new customers, ensuring the company is primed to handle their business smoothly
- Making requested changes to existing bookings and advising of any associated costs
- Engaging with customers regarding changes in booking pattern
- Identifying appropriate solutions in the face of disruption wherever possible, and appeasing customer complaints
- Implementing strategic directions, such as introducing new online tools or promoting new services to customers
This role will allow the right individual to be able to liaise with clients, customers and have the autonomy to control their day.
This client is an employer of choice within the area and offers competitive benefits, including 25 days holiday, free parking, health insurance, and a generous employer pension contribution!
Core Benefits:
- Discretionary Bonus
- Private Health Insurance
- Private Pension Scheme
- Life Assurance
- Income Protection Insurance
- Reduced Priced Canteen onsite
- Free Parking
- 25 days annual leave increasing to 30 days, plus bank holidays
Logistics Customer Service Advisor
Posted 10 days ago
Job Viewed
Job Description
Logistics Customer Service Advisor
Bilston
8:30am-5:00pm ( 1 hour lunch break)
Temp-perm
£28,000 per annum
We are currently seeking an organized, confident Customer Service individual to join our client, a well-established business within the Bilston area. As a Logistics Customer Service Advisor, you will be faced with a range of activities to support the European Operations team.
Job responsibilities (not limited to:)
- Process and issue customer invoices promptly and accurately.
- Ensure correct charges are applied to each job file.
- Liaise with accounts team for any invoice queries or corrections.
- Request Proof of Delivery (POD) documentation from partners and carriers.
- Upload PODs to customer portals and internal systems in a timely manner.
- Handle road freight bookings for Ireland and European destinations.
- Book directly with our European groupage partners.
- Coordinate collections and deliveries, ensuring efficient and timely transport.
- Obtain rates for smaller shipments from carriers and agents.
- Provide customers with competitive and accurate quotations.
- Maintain up-to-date rate sheets and negotiate when necessary.
- Act as the main point of contact for customers regarding shipment status, issues, or queries.
- Provide regular updates via email and phone.
- Always ensure a professional and customer-friendly approach.
- Assist the European Operations Manager with day-to-day admin tasks.
- Maintain accurate and up-to-date records of all bookings and communications.
- Support internal systems and reporting processes as needed.
Person specification:
- Logistics knowledge (desirable).
- Attention to detail.
- Confident with liaising via phone and handling customer queries.
- Experience using a range of computer systems.
What happens after you apply for this role?
Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.
Logistics Customer Service Coordinator
Posted 1 day ago
Job Viewed
Job Description
Time Appointments are working on behalf of an innovative international container transport and logistics service provider who are recruiting for an experienced Customer Service Coordinator to strengthen their team.
Applicants are required to have proven experience of providing excellent customer service and maintaining effective business relationships to exceed customer expectations within the shipping and logistics industry. It is imperative that you are highly motivated, display initiative, have strong time management skills, and are attentive to detail.
Key Responsibilities:
- On-boarding new customers, ensuring the company is primed to handle their business smoothly
- Making requested changes to existing bookings and advising of any associated costs
- Engaging with customers regarding changes in booking pattern
- Identifying appropriate solutions in the face of disruption wherever possible, and appeasing customer complaints
- Implementing strategic directions, such as introducing new online tools or promoting new services to customers
This role will allow the right individual to be able to liaise with clients, customers and have the autonomy to control their day.
This client is an employer of choice within the area and offers competitive benefits, including 25 days holiday, free parking, health insurance, and a generous employer pension contribution!
Core Benefits:
- Discretionary Bonus
- Private Health Insurance
- Private Pension Scheme
- Life Assurance
- Income Protection Insurance
- Reduced Priced Canteen onsite
- Free Parking
- 25 days annual leave increasing to 30 days, plus bank holidays
Road Logistics Customer Service Specialist
Posted 7 days ago
Job Viewed
Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**u200e**
We are currently recruiting motivated and enthusiastic individuals to join our highly successful Road Logistics team in Basingstoke as a Customer Service Specialist. This is an exciting opportunity to join one of the worldu2019s leading logistics and freight forwarding companies, and will help you to gain an insight into the industry and help you to forge a career in a global organisation.
**How you create impact**
To provide high levels of customer service and operational support to our client base by processing and monitoring shipments.
Offer direct assistance to customers and internal teams, ensuring smooth coordination during shipments and resolving any arising issues promptly.
Oversee shipment processes in collaboration with all stakeholders, while ensuring adherence to HMRC and other regulatory requirements, especially for sensitive goods like military-rated items.
Manage sales and purchase invoice tasks accurately and on time.
Cooperate across departments to maintain service quality and improve overall operational efficiency.
Follow customer-specific standard operating procedures (SOPs) and always comply with health and safety guidelines to protect the workplace environment.
Stay current with all required training programs and actively contribute to fostering a collaborative team culture.
**What we would like you to bring**
Completed **five GCSEs** (including **Mathematics and English is a plus** )
Demonstrates a strong commitment to **delivering outstanding customer service**
Proven ability to **meet deadlines efficiently and effectively**
Possesses excellent **communication and interpersonal abilities** , fostering positive interactions across diverse environments.
**What's in it for you**
At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Road Logistics Customer Service Specialist
Posted 7 days ago
Job Viewed
Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**u200e**
We are currently recruiting motivated and enthusiastic individuals to join our highly successful Road Logistics team in Basingstoke as a Customer Service Specialist. This is an exciting opportunity to join one of the worldu2019s leading logistics and freight forwarding companies, and will help you to gain an insight into the industry and help you to forge a career in a global organisation.
**How you create impact**
To provide high levels of customer service and operational support to our client base by processing and monitoring shipments.
Offer direct assistance to customers and internal teams, ensuring smooth coordination during shipments and resolving any arising issues promptly.
Oversee shipment processes in collaboration with all stakeholders, while ensuring adherence to HMRC and other regulatory requirements, especially for sensitive goods like military-rated items.
Manage sales and purchase invoice tasks accurately and on time.
Cooperate across departments to maintain service quality and improve overall operational efficiency.
Follow customer-specific standard operating procedures (SOPs) and always comply with health and safety guidelines to protect the workplace environment.
Stay current with all required training programs and actively contribute to fostering a collaborative team culture.
**What we would like you to bring**
Completed **five GCSEs** (including **Mathematics and English is a plus** )
Demonstrates a strong commitment to **delivering outstanding customer service**
Proven ability to **meet deadlines efficiently and effectively**
Possesses excellent **communication and interpersonal abilities** , fostering positive interactions across diverse environments.
**What's in it for you**
At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Road Logistics Customer Service Specialist

Posted 13 days ago
Job Viewed
Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
****
We are currently recruiting motivated and enthusiastic individuals to join our highly successful Road Logistics team in Basingstoke as a Customer Service Specialist. This is an exciting opportunity to join one of the world's leading logistics and freight forwarding companies, and will help you to gain an insight into the industry and help you to forge a career in a global organisation.
**How you create impact**
To provide high levels of customer service and operational support to our client base by processing and monitoring shipments.
+ Offer direct assistance to customers and internal teams, ensuring smooth coordination during shipments and resolving any arising issues promptly.
+ Oversee shipment processes in collaboration with all stakeholders, while ensuring adherence to HMRC and other regulatory requirements, especially for sensitive goods like military-rated items.
+ Manage sales and purchase invoice tasks accurately and on time.
+ Cooperate across departments to maintain service quality and improve overall operational efficiency.
+ Follow customer-specific standard operating procedures (SOPs) and always comply with health and safety guidelines to protect the workplace environment.
+ Stay current with all required training programs and actively contribute to fostering a collaborative team culture.
**What we would like you to bring**
+ Completed **five GCSEs** (including **Mathematics and English is a plus** )
+ Demonstrates a strong commitment to **delivering outstanding customer service**
+ Proven ability to **meet deadlines efficiently and effectively**
+ Possesses excellent **communication and interpersonal abilities** , fostering positive interactions across diverse environments.
**What's in it for you**
At Kuehne+Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT-driven environment where you will work with motivated and customer-centric colleagues across the world. We look forward to receiving your comprehensive online application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Customer Service & Logistics Coordinator
Posted 14 days ago
Job Viewed
Job Description
Location: Trafford Park
Salary: 27,000- 30,000 per annum (depending on experience
Shifts: Monday-Friday 8am-4pm
Type: Permanent
Due to continued growth, our client is expanding our Customer Service and Logistics function to ensure they meet evolving customer needs and maintain high standards of service.
This role will support the Sales team by managing customer enquiries and requests, while developing and nurturing strong client relationships. In addition to customer service duties, the team oversees export order processing and logistics, ensuring goods are delivered in line with service level agreements (SLAs) and regulatory requirements.
The Role:
- Ensure customer requirements and service standards are consistently understood and met across the organisation.
- Uphold company values for customer relationship management and service excellence in all client interactions.
- Identify and implement opportunities for service improvements within the department and across the wider business.
- Process domestic, European, and international sales orders in the company's ERP system, ensuring order confirmations are issued promptly once dispatch dates are agreed with production.
- Respond to customer enquiries and orders within agreed timescales
- Prepare and verify transport documentation in compliance with relevant regulations
- Plan deliveries with consideration for cost efficiency, order consolidation, and customer requirements.
- Maintain and update stock management and consignment records, ensuring accurate invoicing and adequate distributor stock levels to meet market demand.
- Build and maintain relationships with suppliers and logistics providers, negotiating freight rates and sourcing new partners where necessary.
- Assist sales teams with tasks such as sample preparation, marketing material dispatch, reporting, forecasting, and basic quotations.
The candidate:
- Experience of UK export order processing and documentation management within a manufacturing company is essential
- Strong communication skills, both written and verbal
- Minimum of 5 GCSE's including Maths and English
- Proficient in Outlook, Excel and Word
Benefits:
- Quarterly profit sharing incentives
- 25 days holiday + 8 Bank holidays
- Training and development opportunities
- Social events
- Pension scheme
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
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Customer Service & Logistics Coordinator
Posted 2 days ago
Job Viewed
Job Description
Location: Trafford Park
Salary: 27,000- 30,000 per annum (depending on experience
Shifts: Monday-Friday 8am-4pm
Type: Permanent
Due to continued growth, our client is expanding our Customer Service and Logistics function to ensure they meet evolving customer needs and maintain high standards of service.
This role will support the Sales team by managing customer enquiries and requests, while developing and nurturing strong client relationships. In addition to customer service duties, the team oversees export order processing and logistics, ensuring goods are delivered in line with service level agreements (SLAs) and regulatory requirements.
The Role:
- Ensure customer requirements and service standards are consistently understood and met across the organisation.
- Uphold company values for customer relationship management and service excellence in all client interactions.
- Identify and implement opportunities for service improvements within the department and across the wider business.
- Process domestic, European, and international sales orders in the company's ERP system, ensuring order confirmations are issued promptly once dispatch dates are agreed with production.
- Respond to customer enquiries and orders within agreed timescales
- Prepare and verify transport documentation in compliance with relevant regulations
- Plan deliveries with consideration for cost efficiency, order consolidation, and customer requirements.
- Maintain and update stock management and consignment records, ensuring accurate invoicing and adequate distributor stock levels to meet market demand.
- Build and maintain relationships with suppliers and logistics providers, negotiating freight rates and sourcing new partners where necessary.
- Assist sales teams with tasks such as sample preparation, marketing material dispatch, reporting, forecasting, and basic quotations.
The candidate:
- Experience of UK export order processing and documentation management within a manufacturing company is essential
- Strong communication skills, both written and verbal
- Minimum of 5 GCSE's including Maths and English
- Proficient in Outlook, Excel and Word
Benefits:
- Quarterly profit sharing incentives
- 25 days holiday + 8 Bank holidays
- Training and development opportunities
- Social events
- Pension scheme
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Customer Service /Logistics Advisor
Posted 7 days ago
Job Viewed
Job Description
£28,500 per year
Monday to Friday: 08:00 17:30 Alternate Saturdays: 08:00 12:30
We are looking for a proactive Customer Service & Operations Agent to join our team at our Derby branch. The key purpose of this role is to provide flexible support across daily operations, assisting all areas of the branch to ensure that an outstanding level of customer service is del.
WHJS1_UKTJ
Warehouse Management Systems (WMS) Support
Posted 14 days ago
Job Viewed
Job Description
Warehouse Management Systems (WMS) Support
Are you looking to work for an well renowned international company? Are you looking to advance your career with in a rabidly growing company? If you answered yes then please read on!
We re recruiting for a growing logistics and fulfilment operation who is seeking two WMS Technical Support professionals, to join its newly established bonded warehouse in Feltham. This is a key opportunity to be part of a hands-on operations team during a period of expansion and change, where warehouse services are being brought in-house for the first time.
Key Responsibilities:
- Produce and verify all dispatch-related documentation, including load sheets li>Manage and update barcode records, maintaining a high standard of data accuracy across internal systems
- Ensure the Warehouse Management System (WMS) is up to date and running efficiently
- Troubleshoot and resolve any issues within the system, including data discrepancies or operational errors
- Review and interpret sales and stock usage data to highlight trends, gaps, or inconsistencies
- Support general administrative tasks within the warehouse as needed
What We’re Looking For:
- < i>Hands-on experience working with Warehouse Management Systems (WMS)
- Solid background in data analysis and confident handling large data sets
- Proficient user of Microsoft Excel, including pivot tables, lookups, and complex formulas
- Background in a warehouse, logistics, fulfilment, or FMCG setting
Working shift a shifts - 4 on 2 off or 5 on 3 off.
This is an excellent opportunity for candidates with a strong operational background and technical mindset to contribute to a dynamic and fast-paced environment.
If you have the experience and are ready for a new challenge, please apply with your CV.