370 Logistics Service jobs in the United Kingdom
Road Logistics Customer Service Specialist
Posted 2 days ago
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Job Description
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**?**
We are currently recruiting motivated and enthusiastic individuals to join our highly successful Road Logistics team in Basingstoke as a Customer Service Specialist. This is an exciting opportunity to join one of the world's leading logistics and freight forwarding companies, and will help you to gain an insight into the industry and help you to forge a career in a global organisation.
**How you create impact**
To provide high levels of customer service and operational support to our client base by processing and monitoring shipments.
**What we would like you to bring**
+ Offer direct assistance to customers and internal teams, ensuring smooth coordination during shipments and resolving any arising issues promptly.
+ Oversee shipment processes in collaboration with all stakeholders, while ensuring adherence to HMRC and other regulatory requirements, especially for sensitive goods like military-rated items.
+ Manage sales and purchase invoice tasks accurately and on time.
+ Cooperate across departments to maintain service quality and improve overall operational efficiency.
+ Follow customer-specific standard operating procedures (SOPs) and always comply with health and safety guidelines to protect the workplace environment.
+ Stay current with all required training programs and actively contribute to fostering a collaborative team culture.
**What's in it for you**
+ Completed **five GCSEs** (including **Mathematics and English is a plus** )
+ Demonstrates a strong commitment to **delivering outstanding customer service**
+ Proven ability to **meet deadlines efficiently and effectively**
+ Possesses excellent **communication and interpersonal abilities** , fostering positive interactions across diverse environments.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Warehouse Management Systems (WMS) Support
Posted 6 days ago
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Job Description
Warehouse Management Systems (WMS) Support
Are you looking to work for an well renowned international company? Are you looking to advance your career with in a rabidly growing company? If you answered yes then please read on!
We re recruiting for a growing logistics and fulfilment operation who is seeking twoWMS Technical Supportprofessionals, to join its newly established bonded warehouse in Felt.
WHJS1_UKTJ
APPRENTICESHIP - Road Logistics Customer Service (Starting October 2025)
Posted 2 days ago
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Job Description
At Kuehne + Nagel we provide logistics solutions for business customers across the globe. We ensure that their goods are transported efficiently and reliability by air, sea, road and rail to where they need to be, meeting the unique needs to each and every one of our customers.
**Your Role**
We are currently seeking a motivated and enthusiastic individual to join our Road Logistics Customer Service team in Bristol. The team work specifically with our large-scale strategic customer accounts from government agencies and the aerospace and defence industry. Working with our customers, other Kuehne+Nagel offices, overseas agents and service providers we ensure the successful transportation & delivery of our customers' goods across the world.
This is not just another job; it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you!
Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.
**Your Responsibilities**
Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the Customer Service Level 3 Apprenticeship standard.
You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.
**Over the two years you'll be learning how to:**
- Efficiently process bookings from clients and overseas agents on to our system
- Liaise with all parties to organise the movement of goods, providing exceptional customer service
- Deal with any issues that arise during a shipment and ensure the customer/department is updated?
- Understand an overview of customs requirements and procedures for transporting goods
- Monitor/maintain transport records, including tracking information and performance metrics
- Support new customer implementations
- Process sales and purchase invoices for the branch?
- Attend customer offsite meetings
- Recognise and escalate operational finance issues
- Highlight areas of improvement and proactively make recommendations to line manager
- Manage workload against business & financial deadlines
- Collaborate with colleagues and participate in meetings and training sessions
**Your Skills and Experiences**
The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 - 9 / A*-D including Maths & English)
Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and can communicate effectively with others. Good planning and organization skills is important, and you will need the ability to multitask and be a self-starter.
Previous use of Microsoft Outlook and Excel is beneficial.
Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
This position requires enhanced security clearance checks and by applying for this role you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. Any appointment will be strictly conditional upon and subject to the receipt of satisfactory results of these checks.
This is an entry level training position.
If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found at Information:**
- Apprenticeship Contract: Fixed Term 2 years
- Working hours: Monday - Friday 9.00am - 5.15pm
- Place of work: On site in office
**Recruitment Process:**
Step 1: Applications will be reviewed on a rolling basis.
Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Talent Acquisition team. This is a great opportunity to find out more about the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.
Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team.
Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.
**Good Reasons to Join**
We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all! You will also receive attractive benefits and an Apprentice NUS discount card.
We understand that starting a new job can be daunting, but don't worry! You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey.
Don't miss out on this fantastic opportunity! Apply now and take the first step towards a bright future.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Road Logistics Healthcare Planning Service Manager
Posted 2 days ago
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Job Description
**Your Role**
In this role you will manage the Health chain road logistics planning department for all road logistic shipments, ensuring all operational duties and functions in accordance with specific operational policies. You will ensure customer excellence is delivered. Build excellent relationships with healthcare customer(s) and the teams that support them. Drive continuous improvement, delivering process improvements as well as cost savings for the customer and the business.
**Your Responsibilities**
+ Understanding the Road Logistics operation for industry related questions / requirements (point of escalation)
+ Implementation and support for the healthcare product portfolio.
+ Understand and manage haulier needs, ensuring a partnership approach is adopted.
+ Gain an in-depth knowledge of the customer and haulier - understanding their vision, culture and seasonality.
+ Provide profit projections for road freight to line manager and Healthcare product manager,
+ Monitor the performance metrics for sub-contracted and internal hauliers
+ Actively review of operational procedures and identify opportunities for improvement and advocate continuous improvements within the team.
+ Support planning team in all industry related questions and requirements.
**Your Skills and Experiences**
+ Significant demonstrable knowledge and experience within a Road Logistics operation
+ IT literate, including Microsoft applications and warehouse software
+ Proven commercial acumen and highly customer focused
+ Demonstrable experience of managing a successful customer relationship
**Good Reasons to Join**
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Freight Forwarding Sales
Posted 11 days ago
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Job Description
Our client, an excelling freight forwarding and logistics organisation, with management of regular commercial freight logistics and specialising in providing comprehensive services for the movement of high- niche market products, are looking to recruit a talented Freight Forwarding Sales Executive / Business Development Manager, to be based remotely a nd reporting into one of the following offices - London Heathrow, Bristol, Manchester, Glasgow.
The hiring managers are open to applications from junior level to senior level business development executives who have a proven track record in freight forwarding sales, particularly of air and ocean import / export freight forwarding services.
On Offer:
- Industry leading base salaries ££ up to 10K li>Fantastic gross profit commission structure - paid each quarter and 10% for life of client, not just a set period of time like the industry standard.
- An exciting opportunity to join a world class logistics company with great potential for future growth
- Remote based role
- A fantastic car allowance and more
Main Purpose of the Role:
- The Freight Forwarding Sales Executive / Business Development Manager is responsible for acquiring freight forwarding business; maintaining existing business and pro-actively penetrate the existing customer base to grow business and relationships within a set region.
- Represent the Company to new & existing customers in person or by phone/email/video conference
- Actively sell the Company’s air & ocean freight forwarding service portfolio or designated focus area’s to existing and potential customers
- Be aware of and (pro)actively act according to the Company’s Mission Statement and make new & existing customers aware of it.
To Be Considered:
- < i>Proven track record of selling air and / or freight forwarding services
- Negotiating and influencing skills
- Ability to generate new leads related to air and / or ocean freight forwarding services
- Ability to generate new business / sales related to air and / or ocean freight forwarding services
- Excellent communication skills
- Self-motivated with good time management skills
- High MS Office skills.
- Service-oriented.
- Ability to work effectively, independently, cross-functionally, and in a team environment
- A high level of energy with a "can-do" positive attitude and entrepreneurial spirit
For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Freight Forwarding Sales
Posted 22 days ago
Job Viewed
Job Description
Our client, an excelling freight forwarding and logistics organisation, with management of regular commercial freight logistics and specialising in providing comprehensive services for the movement of high- niche market products, are looking to recruit a talented Freight Forwarding Sales Executive / Business Development Manager, to be based remotely a nd reporting into one of the following offices - London Heathrow, Bristol, Manchester, Glasgow.
The hiring managers are open to applications from junior level to senior level business development executives who have a proven track record in freight forwarding sales, particularly of air and ocean import / export freight forwarding services.
On Offer:
- Industry leading base salaries ££ up to 10K li>Fantastic gross profit commission structure - paid each quarter and 10% for life of client, not just a set period of time like the industry standard.
- An exciting opportunity to join a world class logistics company with great potential for future growth
- Remote based role
- A fantastic car allowance and more
Main Purpose of the Role:
- The Freight Forwarding Sales Executive / Business Development Manager is responsible for acquiring freight forwarding business; maintaining existing business and pro-actively penetrate the existing customer base to grow business and relationships within a set region.
- Represent the Company to new & existing customers in person or by phone/email/video conference
- Actively sell the Company’s air & ocean freight forwarding service portfolio or designated focus area’s to existing and potential customers
- Be aware of and (pro)actively act according to the Company’s Mission Statement and make new & existing customers aware of it.
To Be Considered:
- < i>Proven track record of selling air and / or freight forwarding services
- Negotiating and influencing skills
- Ability to generate new leads related to air and / or ocean freight forwarding services
- Ability to generate new business / sales related to air and / or ocean freight forwarding services
- Excellent communication skills
- Self-motivated with good time management skills
- High MS Office skills.
- Service-oriented.
- Ability to work effectively, independently, cross-functionally, and in a team environment
- A high level of energy with a "can-do" positive attitude and entrepreneurial spirit
For more details, please contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry
Customer Service and Logistics Assistant
Posted today
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Job Description
Customer Service & Logistics Assistant Winchester £27,500 max
We are looking for a Customer Service and Logistic Assistant for our innovative client on the outskirts of Winchester. You will join this collaborative team and add value to the team and to the clients with administrative support and planning. This role is on-site and full-time working Monday to Friday. ( Please note the hours below)
The Role
- Administration & Logistics support to team and clients & customers
- Manage processes from taking the order to delivery
- Liaise with clients on delivery arrivals and dates of delivery
- Plan the most effective routes for drivers, some support at times with packing the vans when needed
- Maintain data on SAP of customers details and update accordingly
- Ensuring every customer receives an exceptional service every time
- Liaising with the Head of Logistics on sales and Customer Service issues
- Working closely with the Accounts team and assist with data entry for Bookkeeping purposes
- Answering all sales and customer service enquiries
- Taking payments
- Creating sample deliveries
- Support with delivery paperwork and general Administration for the team
The Person
- Ability to demonstrate initiative
- Excellent attention to detail and the ability to maintain information
- Efficient and organised time management skills
- Experience within a similar Customer Service role
- Understand the value of being a professional Ambassador for the company
- Having a patient and calm attitude and someone who likes to resolve any issues from start to finish.
- Most of all someone who loves to always add value to a team and work collaboratively.
- You must have a driving licence and your own transport due to the location
This is an excellent opportunity for the right person to join this amazingly forward-thinking business who work hard and are passionate about what they do but have fun along the way. The hours for this role are full time, Monday to Friday from 5am until 1.30pm
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
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Operations Director - Freight Forwarding
Posted 7 days ago
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Job Description
Operations Director - Freight Forwarding
Location: Daventry
Salary: 100,000pa
About the Role
We are seeking an operational & commercially astute Operations Director with proven experience working directly within a UK-based freight forwarding company. The successful candidate will have deep knowledge of air, sea, and road import/export operations, combined with full P&L responsibility. This senior leadership role will drive operational excellence, financial performance, and strategic growth at one of our key regional branches.
Key Responsibilities:
- Provide decisive leadership and strategic oversight of branch operations.
- Manage and develop a high-performing team to ensure smooth multimodal freight forwarding processes across air, sea, and road.
- Take full ownership of P&L, safeguarding existing revenue while driving sustainable, profitable growth.
- Collaborate closely with the Operations Manager to coordinate daily activities and resolve operational issues.
- Prepare, review, and analyse monthly financial and operational reports in partnership with the Group Operations Director.
- Ensure full compliance with health & safety regulations, security protocols, and company policies.
- Monitor key performance indicators (KPIs) and implement initiatives to improve productivity, customer satisfaction, and cost efficiency.
- Cultivate and maintain strong relationships with customers, suppliers, and internal teams.
- Lead team performance management, including conducting Performance Development Plans (PDPs) and promoting continuous improvement.
Ideal Candidate Profile:
- Proven experience in a UK-based freight forwarding company, with hands-on management of air, sea, and road import/export operations.
- Commercially astute with full P&L accountability and a strong track record of delivering financial results.
- Minimum five year's experience leading multi-functional logistics teams in a dynamic, fast-paced environment.
- Excellent communication, organisational, and planning skills.
- Adaptable, resilient, and skilled at problem-solving under pressure.
- Strong attention to detail and commitment to accuracy.
- Professional qualifications in Logistics or Supply Chain Management are preferred.
- Proficient in MS Office suite (Excel, PowerPoint, Word) and CargoWise software.
- Collaborative leadership style with the ability to influence and engage across all business levels.
Key Performance Indicators (KPIs):
- Timely and accurate delivery of monthly billing and financial data.
- Compliance with service level agreements (SLAs).
- Adherence to budget and robust financial reporting.
Why Apply?
This is a prime opportunity for a strategic and commercially savvy operations leader to take ownership of a key branch within a growing logistics company. If you bring the experience and leadership to drive success in a dynamic multimodal freight forwarding environment, we want to hear from you!
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
Freight Forwarding General Manager
Posted 11 days ago
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Job Description
Job Summary
Our prestige client has appointed Kenect to recruit a Freight Forwarding General Manager. In this role you will be responsible for leading, managing, and developing all operational and strategic activities related to freight forwarding-both import and export. This includes overseeing international and domestic transportation, customs compliance, customer service, team leadership, and profitability. The role ensures that the company delivers cost-effective and timely logistics solutions while complying with local and international laws and regulations.
Key Responsibilities
Operational Management:
- Oversee all day-to-day freight forwarding operations (air, sea, road, and multimodal).
- Ensure timely, efficient, and cost-effective movement of goods globally.
- Coordinate with carriers, customs brokers, warehouses, and agents.
- Ensure adherence to international trade regulations and compliance.
Business Development & Strategy:
- Develop and implement business strategies to grow freight forwarding business.
- Identify new markets, clients, and service offerings to increase revenue.
- Negotiate with suppliers, partners, and clients for best service terms.
- Analyse market trends and customer needs to adjust business plans.
Financial & Budget Oversight:
- Manage P&L for the freight forwarding division.
- Develop and monitor budgets, forecasts, and cost control measures.
- Maximise profitability while maintaining service excellence.
Leadership & Team Management:
- Lead and mentor operations, sales, and support staff.
- Set goals, monitor performance, and provide coaching and feedback.
- Promote a culture of continuous improvement, customer focus, and accountability.
Customer & Stakeholder Relations:
- Serve as the escalation point for key accounts and service issues.
- Build long-term relationships with clients and partners.
- Ensure high levels of customer satisfaction and service quality.
Compliance & Risk Management:
- Ensure full compliance with international trade laws and customs regulations.
- Implement and maintain health, safety, and environmental standards.
- Oversee the integrity and accuracy of documentation and processes.
Qualifications
Education & Experience:
- Logistics, Supply Chain, Business, or related field
-Preferred not essential Minimum of 7-10 years of experience in freight forwarding, with at least 3-5 years in a senior management role.
- Deep knowledge of global logistics, shipping, Incoterms, and customs procedures.
Skills & Competencies:
- Strong leadership, organisational, and decision-making skills.
- Excellent negotiation and interpersonal abilities.
- Proficient in freight software, ERP systems, and Microsoft Office.
Key Performance Indicators (KPIs)
- On-time delivery rate
- Gross profit margin
- Customer satisfaction score
- Operational efficiency and cost control
- Staff retention and team performance
Kenect Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Kenect Recruitment Ltd is an Equal Opportunities Employer.
NEINDIND
Job Type: Full-time
Pay: Up to 50,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: MTH/333
General Manager - Freight Forwarding
Posted 11 days ago
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Job Description
General Manager - Freight Forwarding (Air, Sea & Road) | Up to 80K
Location: Belfast | Salary: Up to 80,000 DOE
Sector: Freight Forwarding / Logistics
Employment Type: Full Time | Permanent
We are seeking an experienced and hands-on General Manager to lead and inspire our freight forwarding operations team. With a growing team of 22 operational staff, this is a pivotal role for a seasoned logistics leader who thrives in a fast-paced, independent freight environment (non-MNC).
About the Role:
You will be responsible for overseeing and optimising our freight forwarding operations across air, sea, and road, ensuring service excellence, operational efficiency, and team development. You'll work closely with directors to shape strategy, manage performance, and support continued growth.
Key Responsibilities:
- Lead and manage a team of up to 22 operations staff across multimodal freight services.
- Ensure smooth end-to-end handling of freight operations across air, sea (FCL & LCL), and road transport.
- Deliver operational excellence and customer satisfaction while maintaining compliance with industry regulations.
- Monitor KPIs, budgets, and performance targets, driving continuous improvement across processes.
- Mentor and develop team leaders and junior staff.
- Support strategic planning and play a key role in decision-making with senior leadership.
Candidate Profile:
- Minimum 10 year's experience in freight forwarding, including 5+ years in a senior leadership/management role
- Solid background in a medium-sized, non-MNC freight forwarding company.
- Srong operational expertise in the following: air, sea, and some road freight.
- Experience and understanding of LCL operations is highly desirable.
- Proven ability to lead teams, solve problems proactively, and manage multiple priorities.
- Excellent interpersonal and communication skills.
What's on Offer:
- Competitive salary up to 80,000 depending on experience and background.
- Opportunity to make a tangible impact in a growing, independent freight company.
- Leadership autonomy with a dynamic and supportive team.
Ready to take the next step?
If you're a motivated and experienced freight leader ready for a new challenge, we want to hear from you. Apply now or get in touch for a confidential discussion.
Please send the CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.