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Showing 13 Management jobs in Bletchley
PHS Job 3173, Full-Time Permanent Live-In Nanny-Housekeeper Job in Milton Keynes, Buckinghamshire...
Posted 16 days ago
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Job Description
PERMANENT LIVE-IN NANNY-HOUSEKEEPER JOB
LIVE-IN NANNY-HOSEKEEPER JOB UHNW PRIVATE FAMILY | MILTON KEYNES, BUCKINGHAMSHIRE
Salary: up to £45,000 gross per year
PHS Job 3173
We are delighted to present a fantastic opportunity for a warm, experienced, and pro-active Nanny-Housekeeper to join a kind and welcoming family based in Milton Keynes, Buckinghamshire. The family reside in a beautiful two-storey, five-bedroom home in a peaceful residential area that offers excellent amenities, green spaces, and great access to central Milton Keynes. With its modern infrastructure, parks, and strong sense of community, the area provides an ideal setting for a professional seeking long-term stability in a supportive household.
As a Nanny-Housekeeper, you will provide both hands-on childcare and the daily management of the home. The role requires approximately 70% housekeeping and 30% childcare. You will ensure that the household is run smoothly and to a high standard, while providing nurturing, attentive care to two young children — a two-year-old and a newborn expected in December. The ideal candidate will demonstrate a flexible mindset, a genuine passion for working with children, and strong organisational skills to balance the needs of a busy family.
The successful candidate will be provided with a private furnished bedroom with en-suite bathroom within the family home, along with all meals. This live-in arrangement offers comfort, privacy, and a welcoming environment.
Our household staffing agency has been assisting professional nanny-housekeepers find the perfect domestic staff jobs for over a decade. We are one of the top boutique nanny-housekeeper agencies in the UK. If you are looking to be employed as a nanny-housekeeper, you have come to the right place. We will help you to find a fantastic nanny-housekeeper job.
Only candidates who have the eligibility to work in the UK will be considered for this role.
Type: Permanent, Full-Time, Live-In
Working Days: Six days a week
Working Hours: 45 hours per week, from 7:00 (eight hours per day on weekdays, five on Saturday)
Language: English
Salary: Up to £45,000 gross per year
Location: Milton Keynes, Buckinghamshire Starting Date: ASAP
Main duties of the Full-Time Nanny-Housekeeper:
Daily cleaning, laundry, ironing, and wardrobe organisation.Maintaining the household to a high standard of cleanliness and presentation.Light cooking and assisting in the preparation of healthy, family-style meals.Running errands, restocking supplies, and accepting deliveries.Providing nurturing, attentive care to two young children, including support with daily routines (mealtimes, naps, bath, and bedtime).Creating stimulating and age-appropriate play and learning activities.Providing flexibility and occasional support during evenings or weekends as required.Supporting with the family’s small dog (feeding, walking as needed).Accompanying the family on occasional short trips (Spain, Romania, UAE).Requirements for this Full-Time Nanny-Housekeeper job:
Three or more years of private Nanny-Housekeeper experience.Two excellent checkable references.Conversational English.Valid UK working permit.Paediatric First Aid certification (or willingness to obtain).Full UK driving licence preferred but not essential.If you are personally interested in the nanny-housekeeper job or are aware of another potential professional nanny-housekeeper who may be interested in such a vacancy, please apply via the website or email
We are always excited to register new applicants and are happy to answer any questions our candidates have on the vacancies!
We are an established travel nanny-housekeeper agency in the UK. If you are looking to be employed as a professional nanny-housekeeper, you have come to the right place. You will be able to see other nanny-housekeeper jobs in our blog – featured positions.
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Management Accountant
Posted 13 days ago
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Office based role, located either at or London or Milton Keynes offices.
At Viva.com, we’re transforming how businesses get paid through cutting-edge cloud technology and innovative financial solutions. As our next Management Accountant , you’ll play a key role in driving financial insight and supporting smart, strategic growth in a fast-paced fintech environment. If you’re passionate about numbers, technology, and making an impact in a forward-thinking European company, we’d love to hear from you.
Why Viva.com
Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and over 1,215 devices. In the UK, Viva.com operates as an E-Money Institution authorised by the Financial Conduct Authority (FCA), offering an omnichannel payments platform that empowers businesses of all sizes to accept and manage payments — in-store, online, or on the go.
Viva.com leads in Tap on Any Device technology, offers a high-conversion Smart Checkout for online payments, and provides a robust marketplace solution, enabling flexible, scalable, and future-proof payment journeys tailored to every business model. All technology is built in-house on Microsoft Azure, ensuring speed, security, and innovation at scale.
Through its direct connections to local payment schemes and alternative payment methods, Viva.com supports 40+ payment options. Key features include Real-Time Settlement, Offline Payments, acceptance fees as low as 0% with the use of Viva.com’s business debit card, and Merchant Advance.
With a growing ecosystem of 450+ tech partner-innovators, Viva.com is leading the shift to All-in-One business solutions, empowering merchants to adopt cutting-edge technology seamlessly and scale their business with ease.
About the role:
We are seeking a detail-oriented and proactive Management Accountant to join our dynamic team based in either London or Milton Keynes. The Management Accountant will play a crucial role in supporting the Financial Controller by managing the company's financial records, preparing reports, and ensuring compliance with financial regulations. This position requires a good understanding of accounting principles and the ability to work in a fast-paced, innovative environment.
Key Responsibilities:
- Assist in the preparation of monthly management accounts and financial reports.
- Support budgeting, forecasting, and financial planning processes.
- Assist with financial analysis to support strategic decision-making.
- Monitor and report on cash flow and liquidity.
- Ensure compliance with accounting standards within a regulated business.
- Liaise with external partners, including auditors and tax advisors.
- Prepare and present financial reports to the Financial Controller.
- Assist in the annual audit requirements.
- Develop and monitor internal controls to safeguard company assets.
- Identify opportunities for process improvements and efficiency gains, particularly through AI-based solutions.
- Collaborate with the group finance team to ensure alignment and consistency in financial reporting.
Requirements
- Working towards accounting qualifications (e.g., ACA, ACCA, CIMA).
- Past experience in an accounting role, preferably within the payments or fintech industry.
- Knowledge of financial regulations and accounting standards.
- Excellent analytical and problem-solving skills.
- Proficiency in financial software and systems (e.g., Microsoft Azure, ERP systems, Power BI).
- Good communication skills, with the ability to present financial information clearly and concisely.
- Ability to work effectively in a fast-paced, innovative environment.
- Integrity and professionalism.
Benefits
- Competitive annual base salary;
- Annual bonus scheme based on personal and company targets’ achievement;
- Private medical health scheme;
- Free fruit bowl;
- Office based gym (Milton Keynes Office only);
- We work in an open, transparent working environment that actively promotes ingenuity and team work;
- You will be fully trained and continuously supported;
- Working in an international Fintech company with a large cultural diversity;
- A fast paced and collaborative working environment;
- Motivated and dynamic colleagues;
- Work with the latest in payments acquiring technology;
- Opportunity to grow progressively in your domain;
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Compliance Manager - Northampton
Posted today
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Compliance Manager
Northampton
Commutable from Milton Keynes, Daventry, Banbury, Leicester, Coventry, Wellingborough, Bedford
£45,000-£5,000
Monday to Friday | 08:00 - 17:00
Benefits:-
- Annual bonus based on company profits
- Annual pay reviews
- Autonomy to make critical decisions
Our client is a well-established global business with a strong UK base. They're proud of their people-focused culture and encourage growth, teamwork, and doing things the right way. This site is one of their key hubs for national and international distribution of disposable packaging. They're now looking for a Compliance Manager who's keen to make an impact, support good practices, and grow their career in a supportive international company.
Role & Responsibilities:
- Looking Maintain and oversee the company's compliance and quality management systems, ensuring all standards are consistently met.
- Keep the business up to date with legal and regulatory requirements, including UK, EU, and international legislation.
- Manage internal and external audits, ensuring continued certification and renewal for BRCGS, FSC, and ISO14001.
- Ensure full compliance for new product launches, covering all quality and legal requirements before market release.
- Oversee Producer Extended Producer Responsibility (pEPR) and Packaging Recovery Notes (PRN) submissions, managing systems to control costs effectively.
- Manage WEEE and battery compliance reporting.
- Lead EUDR compliance processes and drive ESG initiatives, including CBAM, carbon reporting, and sustainability programs.
- Work closely with Operations and Buying teams to ensure compliance is built into day-to-day business decisions.
- Prepare agendas and contribute to certification standards meetings (monthly, quarterly, and annually).
- Support continuous improvement projects across all compliance and sustainability standards.
- Keep the company compliant with new and upcoming legislation, reducing risks and avoiding unnecessary costs.
- Report directly to the Managing Director
Knowledge, Skills & Experience:
- Manufacturing and/or distribution experience is a must
- Must have a good eye for reading legislature
- This role is solely responsible for compliancy so must be able to take responsibility for it being maintained
- FSC, BRC, and ISO 14001 experience is a must
"To apply please email your CV / resume to ( )". - - Jack Jenkins -
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent
Salary: 5000 - 5000 per annum + Benefits
Location: Northampton, Northamptonshire
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Maintenance Area Manager
Posted today
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At Amazon, we have hundreds of facilities across Europe. They're not just workplaces - they're our hubs where teams meet and collaborate to make sure we're always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you'll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability.
Key job responsibilities
Support colleagues in site compliance with safety policies and procedures
Implement EU network standards, plan preventative maintenance and ensure technical availability
Collaborate with colleagues to collect and analyse data to improve processes
Deliver and support both site-based and network-level projects
Lead, support and mentor your team to develop their career
A day in the life
You'll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what's happening at your site. This involves collecting data and solving problems in a fast-paced environment. You'll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training.
About the team
Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon.
From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.
Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.
Basic Qualifications
Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes
Relevant experience in managing people in an engineering team
Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors
Advanced proficiency in written and spoken English and upper intermediate proficiency in local language
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
A degree in Engineering or another technical field
A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4Experience of working with statutory regulations such as compliance checks and machine safety protocols
Experience in automated equipment, including packaging machinery, sortation and conveyor systems
Experience of using data analysis tools and PLC-based control systems
Experience with project management or Kaizen, Lean, Six Sigma processes
Experience with Computerized Maintenance Management Systems (CMMS)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Regional Facilities Manager
Posted today
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Job Description
Job ID
Posted
19-Jun-2025
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Northampton - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
**Job Title: Facilities Manager**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team.
**Key Responsibilities**
+ To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
+ To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements.
+ To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract
+ Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement
+ Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings
+ To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports
+ To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable.
+ To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable.
+ To liaise with local authorities as appropriate
+ To proactively manage risk and deal with insurance issues on site
+ To manage major work programmes on site, acting as the liaison point for all parties involved
+ To produce management reports in accordance with the needs of the business.
+ To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy
+ To monitor FM works onsite and liaise with service providers/sub-contractors.
+ Any other duties as in accordance with the needs of the business
**Person Specification/Requirements**
+ Educated to degree level or equivalent
+ Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
+ Excellent customer service, interpersonal and communication skills
+ IT literate, together with an understanding and experience of industry specific IT Applications.
+ High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
+ Analytical skills
+ Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Regional Facilities Manager
Posted today
Job Viewed
Job Description
Job ID
Posted
14-Jan-2025
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Milton Keynes - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
**Job Title: Regional Facilities Manager**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager to join the team located in Milton Keynes.
The purpose of the Facilities Manager role is to have management and overall responsibility for a group of properties in line with all Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards.
**Key Responsibilities;**
+ To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
+ To be responsible for all the health and safety compliance onsite, including that of third party services providers and maintenance records. This includes ensuring Meridian is regularly updated and monitored in accordance with all the Health and Safety requirements.
+ To oversee third party contracts to ensure the correct standard of service is provided in accordance with the agreed contract
+ Preparation, control and monitoring of the service agreement in accordance with the client's budgetary agreement
+ Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained and constantly improved for the full range of buildings
+ To compile and maintain all required management information/records relating to company, health and safety and other related records. This includes asset register, emergency plans and all related records and management reports
+ To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings as applicable.
+ To ensure fire and other evacuations are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated within all properties including these managed by reportees, as applicable.
+ To liaise with local authorities as appropriate
+ To proactively manage risk and deal with insurance issues on site
+ To manage major work programmes on site, acting as the liaison point for all parties involved
+ To produce management reports in accordance with the needs of the business.
+ To liaise with the building manager and the procurement department to ensure compilation of external contracts and ensure that all procurement needs are carried out in line with Company policy
+ To monitor FM works onsite and liaise with service providers/sub-contractors.
+ Any other duties as in accordance with the needs of the business
**Person Specification/Requirements**
+ Educated to degree level or equivalent
+ Previous regional facilities management experience within a multi let property environment. This includes Line Management responsibility for Company personnel and contractors and management service agreements as applicable.
+ Excellent customer service, interpersonal and communication skills
+ IT literate, together with an understanding and experience of industry specific IT Applications.
+ High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified
+ Analytical skills
+ Ability to work within a team and on own initiative and within a pressurised environment with excellent organisational and planning skills.
+ BIFM qualification desirable
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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QA Manager - Milton Keynes
Posted today
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QA Manager
Milton Keynes
Monday-Friday Days
£55,000 - £0,000
Benefits:-
- 33 Days Holiday (inc. Bank Holidays), Discounted Company Shares Scheme
- 5% Matched Private Pension & Life Assurance
- BUPA Private Healthcare
- Staff Discounts, Subsidised Canteen, Car & Bike Schemes, Team/Family Events
- Skills Matrix Training & Development Plans for all Employees
Our client is a leading food manufacturing company, the site is part of a larger national organisation. Due to growth and further expansion within the factory, they are looking for an experienced QA Manager to lead the food quality assurance function.
Role & Responsibilities:
- Managing a day & night shift team of quality assurance technicians, seniors & supervisors
- A complex role making sure all food quality & safety standards are maintained to the highest standards across 2 teams on different shift patterns
- Manage the whole process - raw material intake to food processing to finished packaged products
- Ensure all objective and procedures are detailed within the QMS and are compliant with BRC Global Standard for Food Safety and Retailer Codes of Practice
- Drive team performance, monitoring KPi's, efficiencies & suggesting improvements
- Ensure corrective action, non-conformance reports, RCA and preventative actions
- Prepare the site ready for any customer audits
- Listeria and allergen record management
- Contribute and drive a Food Safety Culture First approach
Knowledge, Skills & Experience:
- Must have worked in a "high-care / high-risk" food manufacturing industry
- Strong understanding of food manufacturing QA requirements in line with BRC and retail customers
- At least 5+ years experience in a QA / Technical Manager role
- Must have managed a team across a multiple days & nights shift pattern previously
- Able to build relationships in the team, empower and instruct when needed
- Have a track record of dealing with non-conformance reports and meeting deadlines
- HACCP, Food Safety & Listeria Level 4 Qualified
- Beneficial to have completed a Food Science Degree
- Excellent attention to detail, performance related individual
- Must be objective orientated, focusing on developing & maintaining KPi's
- Good interpersonal skills, communicating and escalating tasks across multiple shifts
"To apply please email your CV / resume to ( )". - Chris Gumm -
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent
Salary: 5000 - 000 per annum + Benefits
Location: Milton Keynes, Buckinghamshire
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Kitchen & Bathroom Design/Sales Consultant, Stevenage
Posted today
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The role
Whether you’re welcoming customers in-store, or visiting them in their own home, you’ll create innovative designs and help them make their dream homes come true. You will own the customer experience, guiding them through the design stage to the decision journey. With our market-leading kitchen and bathroom ranges you will help us deliver on our commitment to help the nation feel house proud.
What we offer
We offer a competitive salary plus uncapped commission. We’re passionate about empowering our colleagues. Together, we help you get what you want from your role, so you can make your working experience your own and an experience beyond the everyday.
- Flexible working
- Up to 35 days of annual leave including Bank Holidays
- Up to 10% employer pension contribution
About you
- Customer Focus : With great communication skills and natural curiosity, you will genuinely enjoy building relationships with customers & colleagues
- Sales Experience : You thrive working towards targets, are motivated to achieve and be at your best
- Tenacity & Creativity : to overcome and learn from challenges, to ‘do the right thing’ in the right way
- A valid UK driving licence and access to a vehicle : You must be able to visit customers in their homes, bringing tools and materials with you for home measures and design visits.
Are you ready to be part of a unique team and experience beyond the everyday?
Apply now!
Vacancy Reference #99759
"Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"
#LI-Onsite
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Customer Care Advocate, Northampton
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We’re Hiring – Customer Care Advocate
Location: Northampton: The role will initially be working 5 days on site until probation period has been completed.
Shifts: 8am–5pm and 10am–7pm, 1 in 4 Saturdays (with a day off in the week)
At Wickes, we’re passionate about our customers — not just meeting expectations but exceeding them. We’re on the lookout for a Customer Care Advocate who puts people at the heart of every decision and thrives on creating genuinely exceptional experiences. If you believe every customer interaction is an opportunity to make someone’s day, you might be just who we’re looking for.
What you’ll be doing:
As a Customer Care Advocate, you’ll support our customers through some of their most complex issues with warmth, clarity, and care. Your role is about more than resolving complaints — it’s about listening, empathising, and delivering thoughtful, personalised solutions that build trust and loyalty.
You’ll be the voice of Wickes, taking ownership of high-level cases — from finance-related queries to ombudsman escalations and sensitive PR matters — ensuring every resolution is handled with integrity, fairness, and a focus on doing what’s right.
Your day-to-day will include:
- Thoughtfully investigating customer concerns to understand not just the “what,” but the “why.
- Offering tailored, compassionate solutions that reflect our brand values and commitment to service excellence.
- Guiding customers through complex issues including financial disputes, legal claims, and escalated complaints with transparency and care.
- Collaborating across departments — from legal to logistics — to ensure holistic, timely solutions.
- Representing Wickes in external conversations, including ombudsman cases, with professionalism and clarity.
- Maintaining consistent and empathetic communication, keeping customers informed and reassured at every step.
- Documenting your work with accuracy and insight, ensuring we can learn and improve from every interaction.
- Identifying recurring themes in feedback and working with teams to turn insights into better processes and experiences.
What you’ll bring:
- A natural ability to listen deeply and respond with empathy.
- A calm and thoughtful approach to complex or emotionally charged situations.
- Excellent verbal and written communication — clear, professional, and personal.
- Confidence in making fair, balanced decisions that prioritise both the customer and business integrity.
- Experience in handling customer queries, ideally in dispute resolution or high-care environments (retail, hospitality, etc.).
- Comfortable using CRM tools and technology to track progress and collaborate across teams.
- A solutions mindset — seeing problems as chances to make things better, not just right.
Above all, we’re looking for someone who truly cares. If you treat customers like guests in your own home and are proud to go the extra mile, you’ll feel right at home with us.
About Us:
Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes culture that we are really proud of. It's a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
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Principal Medical Director, Product Development, CVRM
Posted today
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Job Description
We advance science so that we all have more time with the people we love.
**The Opportunity**
Roche's Clinical Development organization is structured by therapeutic area and is responsible for developing and executing the late development clinical strategies and plans that deliver medically differentiated therapies that provide meaningful improvement to patients.
Roche is looking for an experienced and highly specialized individual to join the Cardiovascular, Renal, and Metabolism group. The role of Principal Medical Director will focus on guiding the development of our CVRM portfolios. The ideal candidate will have extensive experience in late stage drug development and managing large-scale clinical trials, including outcoming studies.
The Principal Medical Director will have strong collaboration with cross-functional teams, including clinical research, regulatory affairs, and product development, to ensure the successful progression of treatments through the pipeline and into the market. The position would also require a strong understanding of cardiovascular diseases, clinical trial protocols, regulatory requirements, and possibly interactions with regulatory agencies to ensure studies meet the required standards.
The Principal Medical Director leads development of the Clinical Development (CD) strategy and is responsible for developing the CD plan and ensuring effective and efficient execution for assigned molecule(s)/indication(s). Principal Medical Directors are expected to act as CD leaders, perform their responsibilities independently, and effectively lead multiple projects. Principal Medical Directors may be assigned CD strategy development and implementation oversight for an entire brand or franchise.
+ You will interact with the highest levels of management and experts both internally and externally, serving as internal consultants to Roche committees as well as representing the therapeutic area's CD strategy, plans, objectives and interests to health authorities (HAs) and prominent thought leaders.
+ You are expected to provide critical insights and contributions to the overall development and effectiveness of the assigned therapeutic area(s), including therapeutic area scientific strategies and plans. .
+ You have demonstrated a high level of experience in Clinical Development Plan (CDP) Strategy & Planning, CDP Execution, Regulatory Activities, and Cross-Functional Team Leadership.
+ You will mentor other physicians / scientists in their disease area of expertise.
**Who You Are**
**(Required)**
+ You have an MD, MBBS or MD (MBBS)/PhD; along with significant clinical trial/late stage development experience; preferably in CVRM studies
+ You have 8+ years of pharma/biotech R&D experience,
+ You have experience authoring global clinical development plans and working with various health authorities; (i.e. have led successful interactions with the FDA, EMA and other health authorities, including a filing.)
+ You have extensive understanding of Phase II - III drug development (e.g trials across different stages of development, or formal education/qualifications in pharmaceutical medicine or drug development); have made significant contributions to an organization's drug development (whether at Roche or another organization); have identified and created clinical development strategies that have led to label-enabling outcomes
+ You have significant regulatory experience: providing clinical science information and input for regulatory submissions and other regulatory process: experience leading/overseeing othersin development of briefing packages by providing clinical science information and input; experience leading/overseeing others in development of interactions and responses to health authority (HA) questions by providing clinical science information and input; other team members, regulatory and other internal partners/stakeholders in the completion and submission of regulatory filings and other regulatory documentation
**Preferred**
+ Board eligible/board certified in cardiology or endocrinology is preferred
+ You have in-depth knowledge of the pharma/biotech industry, the multiple functions and roles involved in the drug development process.
+ You have championed novel/innovative approaches to clinical development (i.e. study design, endpoints, technology)
+ You have the ability to collaborate on enterprise level strategic initiatives with a variety of internal and external partners and stakeholders, such as clinical investigators, clinicians, scientists and key opinion leaders (KOLs), as well as multidisciplinary internal groups, including other groups in PD, research, business development, commercial operations, legal, etc, resulting in demonstrable outcomes (e.g. new study proposals or new disease indications) and make major visible contributions to the local site community and the PDC global community, e.g. initiates, organizes, and participates in special events, presents and promotes discussion at All Staff meeting, proactively identifies new initiatives to enhance the community; is highly visible to the broader PD/GPS global community.
+ You have prior people management experience.
+ You have strong interpersonal skills: outstanding interpersonal, verbal, and written communication and influencing skills: have built and cultivated important relationships both inside and outside of Roche; have proven abilities to influence internal partners and stakeholders, thought leaders, national advocacy organizations, national standard-setting bodies, and other relevant external parties
This is an on-site position based in Boston, MA, South San Francisco, Basel, CH, or Welwyn, UK. (Boston, MA is preferred.)
Relocation support is being provided.
The expected salary range for this position based on the primary location of Boston, MA is $253,500 - $471,000. **Actual pay will be determined based on experience, qualifications, geographic location,** and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.
This position also qualifies for the benefits detailed at the link provided below.
Benefits ( is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants ( .
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