10047 Management jobs in Hayes

Procter & Gamble (P&G) is a leading company in the manufacture of Fast-Moving Consumer Goods (FMCG), making some of the world’s best-loved brands like Gillette, Fairy, and Oral-B. We hold true to our purpose, values, and principles as we seek to make a difference in the world around us.

To support our site and customer freight operations in the UK, P&G has invested to establish our own truck fleet, which is based in our Operating Centers at London DC and Skelmersdale DC. We have a unique opportunity to join P&G as the London Transport Manager, leading the operations and development of our London fleet.

Role Overview:

As the Transport Manager, you will oversee end-to-end operations at our London Operation Center and manage a team that includes one dispatcher and 12 drivers. This role is based in P&G UK’s largest Distribution Centre in West Thurrock. We anticipate organizational evolution towards a more standardized transport operation, and we expect the manager to support and drive this change. Key responsibilities of the role include:

• Operation License Holder:  You will be responsible for the full London fleet of 12 drivers.
• Team Leadership:  You are responsible for managing the team within the London fleet, including hands-on people management, conducting regular 1-1s with drivers, ensuring all drivers and operators have the correct qualifications, and enhancing team retention.
• Operations Leadership:  You will ensure robust operations on inter-site and customer freight lanes, managing the day-to-day operation, ensuring on-time delivery and regulatory compliance. You will also manage the short and mid-term planning of the operation.
• Driver Engagement:  You will actively connect with drivers, fostering a supportive environment and addressing any concerns or feedback they may have.
• Documentation Ownership:  You are responsible for the full package of operational documents: driver instructions, service schedules, insurance renewals, etc.
• Vehicle Inspection and Maintenance:  You will ensure vehicles are properly maintained and inspected regularly and arrange repairs and routine maintenance when required.
• Budget Ownership:  You are responsible for budgeting of costs end-to-end in collaboration with finance as well as maintaining costs as per forecasting.
• Flexible Availability:  You will be required to work one Sunday every three weeks for a couple of hours, which will be compensated. On occasion, you may be required to support an out-of-hours call as necessary, which will also be compensated.

Collaboration with Skelmersdale Transport Manager:

You will work closely with the Skelmersdale Transport Manager to ensure consistent operational standards, share best practices, and align strategies to optimize the performance of the overall UK fleet.

What We Offer You:

• Responsibilities as of Day 1:  You will feel the ownership of your team and your impact on the business from the very beginning.
• Continuous Coaching & Mentorship:  We are passionate about our work and will ensure that you receive formal training as well as regular mentorship from your manager and others.
• Multifaceted and Supportive Work Environment:  Employees are at the core of P&G; we value every individual and encourage initiatives while promoting agility and work/life balance. At the London Distribution Centre, we offer an on-site gym, discounted canteen, and free parking.
• Competitive Salary and Benefits:  P&G takes a Total Rewards approach meaning on top of your salary, which is reviewed annually, you can expect a whole range of benefits including: Double Match Pension Scheme; Private Medical Insurance; P&G 1-4-1 Contributed Share Programme; 25 Days Holiday and your own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. As this is a management position, you will also be eligible for P&G’s Business Results Bonus Programme.

If you are a current Jazz employee please apply via the Internal Career site.

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.

Brief Description:

The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure.

The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team.

They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives.

The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team.

The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team.

The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others.

The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues.

The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets.

Essential Functions

• Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by:
  • Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level.
  • Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person.
  • Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory
  • Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars.
  • Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills
  • Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team

• Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach:
  • Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues
  • Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues.
  • Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes.  
  • Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators.
  • Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time.
  • Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats – and supports the team in application of these tools
  • Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management.

• Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed:
  • Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth.
  • Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway.
  • Responsible for the implementation of the territory and key account plans.

• Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training
• Work closely with the Sales Director to support national implementation of critical business project
• Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one’s accounts in alignment with the defined direction
• Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other
• Partner effectively with the medical team and Medical Science Liaison colleague
• Profiling (and regular updating of) key customers and accounts into currently available CRM system
• Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures

Measures of success

• Delivers sales and related objectives against territory targets and contributes to national and team target
• Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan

Required Knowledge, Skills, and Abilities

• Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area
• Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders.
• Previous knowledge and experience of disease area preferred.
• Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial
• Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes.
• Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties.
• Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings
• Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways.
• Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients.
• Proficient IT skills in all business-related packages such as MS office
• Experience in the utilisation of CRM tools
• Demonstrable ability to engage with customers using multi-channel approaches and platforms

Required/Preferred Education and Licenses

• Life Sciences Graduate or equivalent
• ABPI examination pass
• Fully valid driving license

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

If you are a current Jazz employee please apply via the Internal Career site.

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.

Brief Description:

• The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). 

• The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. 

• The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close  collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues.

• The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. 

Essential Functions

• Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: 
• Use of the selling model (in-person and virtually) to promote the haematology products’ clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. 
• Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. 
• Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP’s involved in the patient journey.
• Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. 
• Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. 
• Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. 
• Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: 
  • Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. 
  • Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. 
  • Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. 
  • Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. 
  • Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management.

• Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: 
  • Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. 
  • Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. 
  • Behaves ethically, responsibly, and professionally in accordance with Jazz
  • Pharmaceuticals values and ABPI code of practice and company processes. 
  • Partner effectively with Medical & Medical Science Liaison colleagues. 
  • Profiling (and regular updating of) key customers and accounts into currently available CRM system.
  • Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. 

Measures of success 

• Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). 

• Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). 

Required Knowledge, Skills, and Abilities 

• Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. 

• Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. 

• Previous knowledge and experience of disease area preferred but not essential. 

• Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. 

• Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. 

• Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. 

• Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. 

• Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. 

• Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. 

• Proficient IT skills in all business-related packages such as MS office. 

• Experience in the utilisation of CRM tools. 

• Demonstrable ability to engage with customers using multi-channel approaches and platforms. 

Required/Preferred Education and Licenses 

• Life Sciences Graduate or equivalent. 

• ABPI examination pass 

• Fully valid driving license 

Description of Physical Demands 

• Responsibilities may require working outside of “normal” hours to meet business demands.

• The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. 

• The incumbent must reside within the territory of their responsibility. 

• Remote and multi-channel engagement will require home office working for some of the time. 

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.