Customer Marketing Lead - B2C
Posted today
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Job Description
Entity:
Customers & Products
Job Family Group:
Job Description:
As a Customer Marketing Lead, you’ll work as a critical part of the Comms Planning, Channel & Execution sub-team, supporting with the development and execution of integrated omnichannel marketing strategies for Mobility & Convenience (M&C). You will support in driving strategic impact across the sub-entity with a clear omnichannel marketing strategy, aligned to customer and business needs . You will help with the creation of customer-centric marketing campaign plans tailored to and across M&C markets, co-creating with local markets as required. Using customer insights and behaviours, you will design and implement marketing initiatives that drive loyalty, satisfaction, and long-term engagement across M&C, aligning with global omnichannel strategies.
What you will deliver
Lead and implement integrated marketing strategies that align with local market annual plans
Develop global campaigns in support of at least two markets, from strategy development through to execution and toolkit creation
Work with the team to implement marketing strategies and activities that consistently achieves critical metrics of maximising MROI, improving brand health, increasing volume and profitability, and enhancing CLV.
Help with channel performance tracking, maintaining channel quality (tech and creative standards) and compliance. You will guide test and optimisation strategies (e.g., A/B testing), in collaboration with the Hub.
Assist in creating tailored marketing initiatives by analysing customer insights and behaviours that drive loyalty and retention.
Contribute where relevant to annual plans and budget decisions by providing clear insights and relevant suggestions to improve plans.
Assist with maintaining the pan-M&C marketing calendar and messaging hierarchy, ensuring alignment with the long-term CX strategy and integrated annual omnichannel plan.
Ensure Senior Manager and Managers from the sub-team are kept up to date on priority local market annual plans/requests and help to collaborate with priority local markets to develop annual plans for local channel execution, through the Hub, for example for PR and influencers.
In-line with established procedures, use your operational knowledge and independent judgment to suggest new ideas for consideration to improve processes.
What you will need to be successful
5-7+ years’ experience in a marketing role
Experience in customer marketing and campaign development
Broad experience of full media mix including TV, OOH, digital and PR
Analytical mindset with experience in performance tracking and optimisation strategies.
Ability to interpret customer data and apply insights to campaign strategies.
Stakeholder management and communication skills, with a record of driving collaboration across teams.
Ability to help on multiple projects combined with a customer-obsessed, value-driven approach that consistently prioritises the customer while delivering long-term business impact.
Skills & Competencies
Marketing Comms Plan
Measurement and Metrics
Business Performance
Content Strategy
Developing Creative Marketing Content
Content Design
Channel Marketing Activation
Channel Management
Why join us?
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.
We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits.
Reinvent your career as you help our business meet the challenges of the future. Apply now!
Travel Requirement
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Senior Trade Marketing Manager, Air Care - Essential Home - Slough, Berkshire
Posted 1 day ago
Job Viewed
Job Description
With a trusted portfolio of world-class Air Care, Surface, Laundry and Pest Control products, the Essential Home team's purpose is to Make a House Your Home. Fuelling this newly formed business and leadership team is a diverse and inclusive culture for all. Together, we're shaping a team with a founder mentality: that listens and learns, and that is entrepreneurial, agile, and action oriented.
With high-quality brands such as Air Wick, Cillit Bang, Calgon and Mortein, now is an exciting time to join a dynamic company full of purpose, pace and energy, that will create a truly unique learning and career opportunity for all.
Sales
Our Sales teams at Essential Home play a vital role in delivering our purpose: to Make a House Your Home. We do this by building shared success with our customers and ensuring our trusted Air Care, Surface, Laundry, and Pest Control products are accessible both in-store and online. Operating in highly competitive categories, our Sales function is fast-paced and dynamic, with a strong focus on outperformance across all channels.
As part of a newly formed business with a founder mentality, our team thrives on being entrepreneurial, agile, and action-oriented. We encourage cross-functional collaboration and continuous learning, supported by a diverse and inclusive culture. Joining Sales at Essential Home offers a unique opportunity to grow your career in a purpose-led environment full of energy, innovation, and impact.
About the role
We're looking for a commercially savvy and strategically minded Senior Trade Marketing Manager to lead the development and execution of best-in-class trade marketing strategies across our Air Care portfolio and key retail channels. This high-impact role sits at the intersection of Sales, Brand, and Category teams, where you'll drive visibility, conversion, and growth through insight-led activation and customer-focused planning.
You'll play a critical role in shaping how our Air Care products show up in-store and online, ensuring alignment between brand strategy and retail execution in a fast-paced, agile environment.
Your responsibilities
- Own the trade marketing strategy for the Air Care category, ensuring alignment with brand and commercial objectives.
- Lead the planning and execution of shopper marketing campaigns across grocery, convenience, and e-commerce channels.
- Collaborate with Sales, Marketing, and E-commerce teams to shape category and channel strategies that drive visibility and conversion.
- Craft and execute the 4P strategy (Product, Price, Place, Promotion), bringing our Air Care products to life in-store and online.
- Use consumer, shopper, and channel insights to inform strategic decisions and optimise campaign performance.
- Partner with Sales to develop compelling retailer sell-in stories and secure impactful in-store activation.
- Lead the introduction and integration of new products into the market, tracking performance and ROI.
- Manage trade marketing budgets and agency relationships, ensuring efficient use of resources.
- Conduct financial modelling to support decisions on product ranges, promotional strategies, and investment planning.
- Mentor and manage a small team, fostering a high-performance, collaborative culture.
The experience we're looking for
- 7+ years' experience in trade/shopper marketing, ideally within FMCG or consumer goods.
- Strong commercial acumen and understanding of the UK retail landscape.
- Proven ability to lead cross-functional projects and influence stakeholders.
- Data-driven mindset with a passion for turning insights into action.
- Excellent communication, presentation, and leadership skills.
- strong ownership and ability
- Insight driven with a strong understanding of trade channels and consumer behaviour.
The skills for success
Trade Marketing, Field sales; Field sales management, Ecommerce, Analysing sales and Ecommerce data, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job Segment: Counseling, Healthcare
Senior Product Marketing Manager - hybrid
Posted 7 days ago
Job Viewed
Job Description
Blue Light Card. Individually great, together unstoppable
The Role and the Team
We have an exciting opportunity for a Senior Product Marketing Manager to scale and refine how we bring our product innovations to life for our members and partners. This is a pivotal role where you’ll connect the dots between what we build and how we communicate it, ensuring our propositions land with clarity, impact, and purpose.
You’ll drive go-to-market strategy, own messaging and positioning, and ensure every product launch and feature rollout supports our mission to make life better for those who give the most.
What You’ll Do
- Develop and execute consumer and partner propositions end-to-end, from market research and target audience identification to post-launch analysis, collaborating closely with cross-functional teams to drive product adoption and impact
- Own and execute go-to-market strategies for new features and propositions, ensuring coordinated planning, storytelling, and launch execution across Product, Marketing, CRM and Member Services
- Set up the operational model for product marketing, ensuring alignment and effective and scalable ways of working across the organization
- Craft compelling messaging frameworks and value propositions, turning insight into narratives that inspire action and reflect the real-world needs of our community
- Guide product marketing decisions using experimentation, data, UX research, market trends, and competitive landscape insights
- Champion product marketing across the organisation by being embedded early in the product development lifecycle, partnering with Product, Design and Engineering teams during discovery
- Collaborate with lifecycle and CRM teams to ensure journey-specific messaging supports feature adoption, re-engagement and member retention
- Define and track key success metrics such as feature adoption, activation, engagement uplift, NPS impact, and overall contribution to member and business outcomes
What You’ll Bring
- Expertise in B2C product marketing with a deep understanding of using market research and insights (inbound) and go to market strategy (outbound) within digital-first or tech-focused businesses (although we will consider those with a mix of B2B and B2C experience)
- Proven track record of solving complex business problems autonomously and in a structured manner, with the ability to balance hands-on execution and strategic thinking
- Strong experience in end-to-end customer journey thinking, with the ability to execute cross-functionally and ensure seamless delivery
- Previous experience developing and launching new consumer propositions that complement or expand existing offerings
- A demonstrated ownership mentality, taking full accountability for the end-to-end product marketing process and driving initiatives to completion
- Commercially driven, outcome-focused, and able to link product marketing efforts to measurable business goals and impact
We’d also love if you bring any of the below
- Familiarity with tools such as Amplitude, Google Analytics, Braze, Tableau, Figma, and experimentation platforms, with the ability to leverage these tools to drive insights and optimize product marketing strategies
- Experience partnering with CRM or lifecycle marketing teams to deliver relevant, timely comms that support onboarding and ongoing usage
Our Culture
Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.
We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.
We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.
We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren’t able to offer fully remote working.
What We Offer
- Hybrid working and flexible hours
- Free parking and EV charging onsite at HQ
- 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days
- A company bonus scheme
- Your own Blue Light Card and exclusive access to thousands of discounts
- Generous funded BUPA medical insurance covering pre-existing conditions
- Group auto-enrolment pension plan
- Enhanced parental leave and absence leave
- Healthcare cashback plan
- Employee assistance programme (including mental health support) and mental health first aiders
- Great social events e.g., festive party, summer party, team socials, sports matches
- Regular company-wide recognition events e.g. Monthly Light’s Up and The Shine awards
- Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)
- Onsite gym at HQ (including access to free HIIT & stretch classes)
- Strong learning and development culture
#LI-Hybrid
Remote Status: hybridLocation 1 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited KingdomLocation 2 *(if applicable) Charnwood Edge Business ParkCossingtonLeicesterLE7 4UZUnited KingdomSenior Buyer - Marketing Agencies - Slough, Berkshire
Posted 13 days ago
Job Viewed
Job Description
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
Are you a strategic thinker with an eye for detail and a knack for negotiation? Reckitt is looking for a Senior Buyer to tackle the exciting challenges of factory procurement. This is your chance to play a central role in sculpting procurement strategies and influencing the efficiency of our operations. You'll be in charge of bringing together the best in supplier management, process improvement, and cost optimisation. Join us to make a real difference in a company that's leading the way in health, hygiene, and home care.
Your responsibilities
Consolidate the spend and manage the spend category holistically, each with a vision and a playbook to co-author with the business partners.
Work closely with business partners and Procurement leadership in understanding needs, objectives and priorities to optimise total cost, NWC, quality and service.
Use standard category management tools to organise and structure knowledge, develop objectives and measure against agreed KPIs.
Design and implement sourcing strategies for identified sub-sections of the Category in order to achieve optimal supply base that will generate competitive advantage.
Identifying, selecting and developing suppliers, negotiating and contracting. Makes sure that the Reckitt business is fully leveraged with its Global scope.
Report in a timely manner on activities within the subsection of the Category and escalate to the right forum to gain support.
Identify risks and opportunities involved in each sourcing process. Drive the organisation to mitigate identified risks using state of the art techniques. Push the organisation to move towards opportunities adopting creative solutions.
Identify, gain support for, and drive quality and service improvement strategies. .
Prepare assumptions to support business budgeting, where applicable. Over-deliver against those assumptions.
Follow marketing trends and innovation space and scout for insights
Build and maintain a strong relationship with suppliers in scope. Motivate suppliers to treat company as a preferred customer
Build appropriate templates and utilise various metrics to provide better insight into the subsection of the category. Leverage appropriate external sources to strengthen the viewpoint and problem solve situations.
Embed DEI and sustainability goals into the roadmap for the category sub-section.
The candidate should:
Strive to be recognised as a source of value by marketing stakeholders
Promote the total cost of ownership approach within the business
Implement Supplier Relationship Management & suppliers evaluation processes for suppliers in scope
Enforce compliance of Procurement processes with Reckitt policies
Provide assumptions on key trends and projects in pipeline for budgeting and plan purposes in alignment with Finance and budget owners
The experience we're looking for
Minimum bachelor's degree in a related field such as marketing, finance, business or procurement / supply chain management
Minimum 4 years work experience
Proven experience in working in a fast moving and result driven environment which demands to work under pressure
Experience with leading cross-functional, sourcing projects
Experience in negotiation techniques with good interpersonal and relationship building skills
Strong ability to understand, analyse and present data to support a proposed recommendation is essential to this role
High degree of fluency in English is required for negotiation and internal communications
Communicates in a very clear and structured way verbally and in writing
Experienced with balancing long term relationships with shorter term initiatives
The skills for success
Supply Chain Management, Relationship Management, Business Accumen, Productivity management, Improve business processes, Distribution Logistics, Logistics Management, Management Third-party Logistics Providers, Supply Chain Planning, Vendor Negotiation, Contract Negotiation, Supply Management, Procurement, Category Management Expertise.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job Segment: Home Care, Counseling, Nutrition, Healthcare
Global eCommerce Retail Media Sales Lead (Paid Search Media) - Slough, Berkshire
Posted 13 days ago
Job Viewed
Job Description
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Omni-Sales Excellence
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.
Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.
We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
eCommerce Retail Media Lead plays a vital role in supporting the Global Head of eCommerce Retail Media to develop, scale & embed best-in-class ecommerce retail media capabilities and practices across markets. In this role, you will be instrumental in elevating the organization's retail media maturity by driving eCommerce media excellence across key global retailers. Your primary focus will be to ensure the consistent adoption of eCommerce paid search best practices & tools by providing hands-on support to markets and agency partners. This includes providing executional support to improve eCommerce paid search strategy, campaign setup and execution on tools like Pacvue, Criteo & Citrus - empowering markets to deliver high-performing search campaigns that accelerate Reckitt brands growth on retailer eCommerce channels.
You will also take ownership of building centralized repository of eCommerce retail media learnings & brilliant basics to scale knowledge and drive consistency across the organization. Additionally, you will support with your manager to shape future-facing retail media capabilities that foster innovation and productivity across markets.
Your responsibilities
- Provide hands-on support to market teams and agencies to improve retail media campaign performance, with a strong focus on optimizing paid search campaign setup and execution on platforms like Pacvue, Criteo & Citrus.
- Build global test & learn agenda for paid search across key retailers, and support markets in planning, executing, and scaling learning.
- Support in evolving global best practices & productivity levers for paid search across key retailers, ensuring consistent execution and adoption across all markets.
- Support in accelerating market adoption of key retail media tools such as Pacvue, Criteo, Citrus, Reckitt E360 - by providing training/playbooks & working with Global IT&D team to ensure tools are fit for purpose.
- Support Global Head of Retail Media to develop cutting-edge retail media capabilities and solutions that drive innovation & productivity across global markets
- Build a centralized repository of retail media case studies, showcasing best practices and key learnings from across markets.
- Design e-learning modules for retail media best practices to scale the knowledge across organization
The experience we're looking for
- Solid experience in managing eCommerce paid search campaigns in CPG or media agency or adtech partner, with a track record of driving performance.
- Must have hands on experience in planning, executing & optimizing paid search campaigns for amazon ads, other retailer media platforms exp is a plus.
- Must have hands on experience of using retail media tools like Pacvue, Criteo & Citrus, with a strong understanding of their capabilities and applications.
- Knowledge of retail media DSPs & Data clean rooms would be a plus
- Multiple stakeholder management experience is highly preferred
- Fluent in English; additional language skills are a plus
- Consistent track record of high / outperformance
The skills for success
Ecommerce, Analysing sales and Ecommerce data FMCG strong stakeholder management strategic.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job Segment: Counseling, Nutrition, Healthcare
Category Analyst - Slough, Berkshire
Posted 13 days ago
Job Viewed
Job Description
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Sales
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
You will work on the front line of strategic execution and at the centre of product delivery within a FTSE10 Company and one of the top 3 TV advertisers in the UK - with results that consistently outperform our competitors.
Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector - with 30% of sales over three years coming from new products - and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities.
Your responsibilities
- Developing & maintaining complex excel based tools that help to identify revenue & optimisation opportunities
- Developing end to end processes to guide Category Development function towards clear, actionable opportunities
- Translate & analyse data to recommend in store actions aimed at strengthening the category
- Working with multiple stakeholders to maintain local & global reporting suites
- Develop & maintain structure & tools for long-term sales business initiatives
- Act without bias, but be commercially aware of decisions, communicating with tact and diplomacy at all times
- Liaise with Senior Category Development Managers to ensure deadlines are met on key business visibility priorities
- Support the Senior Category Development Manager on ad-hoc analysis
- Understand relevant Category Growth Driver's within the retailer, with quantifiable £RSV opportunity, and how 4P tactics will deliver growth
The experience we're looking for
- A graduate calibre candidate
- Strong/advanced excel skills
- Ability to interpret large volumes of data
- Strong communication skills with the ability to work with various stakeholders at all levels of seniority
The skills for success
#N/A
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Job Segment: Counseling, Nutrition, Healthcare
Head of Digital Consumer Experience Capabilities - Slough, Berkshire
Posted 13 days ago
Job Viewed
Job Description
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Omni-Sales Excellence
Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online.
Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.
We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.
About the role
You will be a critical leader within the global digital squad, operating as part of the wider global ecommerce acceleration team within OX. You will be directly working with other global heads (Retail Media and Commercial) and partnering with the eCommerce Area Directors (EU, LATAM, ASEAN, MENAP) to deliver your vision for this role. To achieve your vision, you will have to continuously build a nurture a global a community of local Digital shelf managers across the world, who will both execute your vision, and be your ultimate measure of success; Improved KPIs at the front line to deliver an online Consumer WOW.
Your responsibility falls into 2 buckets: building ecommerce execution muscle in the IMEx to outperform today, and to pioneer future solutions to bring competitive advantage to Reckitt ecommerce in future. To be successful, you will need leverage eCommerce, sales and marketing teams all over the world, with the objective to accelerate growth and fuel our OX mission to 'accelerate IMEx to be a world class omni sales organisation.
Your ideas and solutions have to be impactful and adaptable to the biggest online platforms (Amazon, Walmart.com, Shopee, Meli), and be useful across the vastly different markets we operate in. Driving adoption of tools, best practices and capabilities to improve performance and online experience will be a core KPI in this role.
Your responsibilities
You will operate in a matrix organisation within OX, solving for consumer and best outcome. You will be responsible of driving the Digital Shelf and Consumer Experience global growth and strategy by building, defining and pioneering on capabilities, best practices, guidance and standards of excellence.
Digital Shelf Analytics: assess and onboard the best global partners to monitor the markets online execution. Define kpis and targets by region and ensure a high level of tool adoption and proficiency across markets
Content Excellence: provide the local markets best practices toolkits to get content presence and quality across all the customer platforms based on shopping journeys and platform specific.
Tool pioneering: constantly assess external partners and partner with internal IT&D team to provide the markets with the best-in-class tools (including AI and genAI) to drive excellent execution.
Ratings & Reviews strategy: be responsible for the sampling, syndication and insights collection strategy for ratings and reviews to be implemented across markets and platforms.
Brand strategy implementation: partner with global brand team to ensure the best digital strategy and content materials for the local markets
Eventing support: provide guidance on jobs to be done and perfect execution during ecommerce events (like Black Friday, Prime Day)
Training local teams: identify capabilities and skill gaps at a local level and accordingly define training plans to establish global standards of excellence.
The experience we're looking for
- Curiosity, proactivity and growth mindset to seek for new opportunities to improve consumer experience
- Documented evidence of excellent collaboration, influencing and team work to achieve results at scale
- Higher change and people agility
- Experience in FMCG eCommerce, Pure player platforms or similar global roles.
- Flexibility and agility to quickly adjust to a dynamic work environment and constantly changing online and consumer landscape
- Functional expert in all digital shelf with local market experience preferred
- Deep understanding of the 'eCommerce Formula', drivers and enablers
The skills for success
Ecommerce, Analysing sales and Ecommerce data FMCG strong stakeholder management strategic.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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Marketing Operations Business Development Leader - London
Posted 13 days ago
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Job Description
About the job you’re considering
Capgemini’s Connected Marketing Operations practice sells and delivers Marketing Operations services to its top clients. Our portfolio of services is focused on delivering the latest and best in Content Operations, Campaign Management and Performance Marketing solutions to drive marketing and sales outcomes for the clients.
We are looking for a results-oriented leader for driving portfolio growth and acquiring new clients in the UK & European countries. If you are driven by a hyper growth challenge and love to wow the clients with your innovative solutions, then this is just the right leadership role for you!
Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)
Your Role
Go to Market and Sales Activation
• Define go-to-market plan for acquiring new clients and execute the plan in collaboration with Capgemini
sales and account development teams.
• Drive end to end presales activities, including prospect identification, pitch creation, proposal submission, pricing and making client presentations, throughout the sales cycle and leading up to deal closure.
• Work with the UK/Europe Head of GTM and presales teams throughout the client acquisition cycle to shape new offerings and drive growth.
• Be responsible for achieving bookings and sales targets for Marketing Operations European market.
Offer Development and Thought Leadership:
• Develop value propositions on various marketing topics from our extensive portfolio, such as: Content Services, Campaign Management and Marketing Analytics, etc. for various clients & prospects.
• Develop thought leadership and POVs to position the offer with internal and external audience.
• Translate strategic discoveries, research, and workshop outcomes into external facing narratives, strategy briefs, and roadmaps for our clients and delivery teams
• Develop a network industry connections and analyst bodies to drive positioning studies and outcomes
Solutioning and Transformation Projects
• Work alongside the solutions team, to design solutions, pricing and delivery models and participate in client pitches and various sales actions to close the deal
• Set up and drive short term P&C/Advisory/Transformation projects and manage client relationship
Your Skills and experience
• A proven track record of driving portfolio growth through active selling & pitching activities leading to bookings and revenue outcomes for related Digital Marketing solutions
• A solid prospecting background to include proposition building or leading the RFP process – experience of driving development of £5 million pipeline (minimum) or experience of having supported large scale deals
• Experience working in a large or global matrix organization preferably with a B2C brand(s) in Consumer Products, Retail.
• Working knowledge marketing and digital marketing from either a delivery perspective or from client or agency side
• A creative individual able to identify challenges and generate innovative marketing ideas for the client from your own knowledge of marketing operational challenges
• Continuous learner who is willing to learn and remains open to new ideas and thinking.
You can bring your whole self to work. At Capgemini, stiving for equity, diversity and inclusion is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.
What does ‘Get The Future You Want ‘ mean for you?
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Get the Future you want |
Typescript Full Stack Engineer - Consultant - Digital Excellence - London
Posted 13 days ago
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Job Description
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
YOUR ROLE
Our Typescript Full Stack Engineers are responsible for creating the visions of our clients and driving better business outcomes. They are tasked with building cutting-edge digital solutions for our clients, combining a clear understanding of business value and a consultative approach to make the difference. They will be able to work on a vast variety of projects and get exposure to a variety of technology such as (but not exhaustively) React, NextJS, Vite , NodeJS, Typescript, Javascript, RESTful microservices, NoSQL databases.
Our Full Stack Engineers sit within Digital Excellence, part of the Business Technology practice in Capgemini Invent, which leads digital transformation projects across Capgemini. We are a new and dynamic community that values innovation, professional development, and the ability to make a real difference for our clients. We work in diverse multi-disciplinary teams, hand-in-glove with our clients.
YOUR PROFILE
Required
- Extensive experience of building microservices with NodeJS
- Experience using JavaScript/Typescript to build fronted web applications using React
- Experience with NextJS and Vite
- Experience with cloud technologies such AWS or Azure
- Experience using Docker, Docker Compose
- Experience with CI/CD (Gitlab, GitHub, Jenkins)
- Experience using version control software - Git
- Experience using online version control tools - GitHub, GitLab etc
- Experience working in an agile team environment
Desirable
- Familiarity using Infrastructure as Code tools such as Terraform
- Familiarity building and integrating with NoSQL database (familiarity with MongoDB is preferred) or SQL databases such as Postgres
- Familiarity with web standards, accessibility, and development best practice
Bonus skills
- Building microservices in C# or Java
- Experience building solutions that integrate with LLMs using tools such as Vercel AI, Langchain etc.
- Using the GOV.UK Design System and using Nunjucks
WHAT YOU'LL LOVE ABOUT WORKING HERE:
We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 4 consecutive years . To see what it’s like to work at Capgemini Invent, visit our Glassdoor page . Capgemini Invent offers engineers a culture of learning, ownership, and focus on value.
- You’ll gain exposure to high-profile transformations and gain hands-on exposure to leading technologies.
- Our consultants are formally trained by industry experts in consulting and client delivery. Consultants have access to a vast array for different training and certifications in a variety of areas: cloud technologies (AWS, Azure, GCP), programming (Java, Kotlin, NodeJS, Spring Boot), DevOps (Terraform, Kubernetes, Docker), Cybersecurity (CISSP, CISM) and Agile delivery (Scrum Master, Product Owner, Scaled Agile Framework). Capgemini Invent offers you the flexibility to develop various areas of knowledge in technical domains aligned both to your interests and our client’s outcomes.
- Les Fontaines : Capgemini Invent has a unique training environment just outside of Paris, where we can immerse ourselves in thought-leadership, share knowledge and build capabilities that will help us and our clients to succeed.
- We hold monthly showcases of our digital transformation initiatives, sharing knowledge and showing off how the power of technology is impacting our clients.
- There are monthly team drinks, and it’s a chance to connect face-to-face with the wider team over a few drinks in the city. The monthly team breakfasts give you a different, more relaxed setting to meet up in the office to hear from the leadership, meet colleagues and discuss the trends and insights within the market. Team away days are always a chance to connect with the team, have fun and learn something new.
NEED TO KNOW
At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
CSR
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year . When you join Capgemini, you’ll join a team that does the right thing.
Whilst you will have London , Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
ABOUT CAPGEMINI
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Digital Marketing Manager
Posted today
Job Viewed
Job Description
Digital Marketing Manager | Hospitality/ Restaurant/ Pub Group
12 Month FTC/ London / Hybrid
40-50k + Benefits
Zachary Daniels are proud to be partnering with a much-loved hospitality brand to recruit a Digital Marketing Manager (Maternity Cover) . This is a fantastic opportunity to join a business with huge heritage, a loyal customer base, and a reputation for doing things differently.
In this role, you'll take ownership of digital strategy across CRM, paid media and loyalty programmes , leading a small team and working closely with the wider marketing function to deliver engaging, sales-driving campaigns.
The Role:
As Digital Marketing Manager, you will:
- Lead the CRM strategy across pubs and hotels, developing campaigns that are personalised, relevant and effective.
- Manage the relationship with Acteol , ensuring the platform is optimised and delivering maximum value.
- Support the roll out and day-to-day management of the loyalty programme and membership scheme , creating and monitoring customer communications.
- Set up, test and maintain automated CRM journeys including welcome, pre- and post-stay, birthdays, reviews and more.
- Lead the Paid Advertising team across social, search, display and maps, ensuring all campaigns are on brand, optimised and deliver ROI.
- Support and train Area Sales & Marketing Co-ordinators and pub teams in digital best practice.
- Analyse reporting to shape strategy, measure performance and drive continuous improvement.
About you:
- 6+ years' experience in a digital marketing role.
- Strong knowledge of CRM, digital advertising and analytics.
- Experience managing direct reports.
- Proficiency in Google Ads and Meta for Business.
- A track record of making data-driven decisions and optimising campaign performance.
- Excellent copywriting and communication skills.
- Experience in loyalty programmes and/or hospitality marketing would be a real advantage.
Why join?
This is a business with genuine heritage, personality and pride . They value respect, empowerment, quality service and individuality - and they're not afraid to do things differently. As Digital Marketing Manager, you'll have the freedom to make an impact, lead strategy, and bring innovative ideas to life.
If you're a self-starter with a passion for digital and hospitality , this is an outstanding chance to take the next step in your career.
Please apply today!
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