1457 Marks Spencer jobs in Bedford

Customer Service
Northampton
Full-time, office-based, Monday to Friday
Temporary - 3-month contract
12.21 per hour

The Brief:
We're working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.

You'll play a key role in reducing aged debt by making a high volume of outbound calls to chase outstanding payments. While previous credit control experience isn't essential, any exposure to finance, customer service, or call centre environments would be beneficial. The right candidate will be a quick learner, self-motivated, and confident communicating with corporate B2B clients over the phone.

This is a great chance to make a real impact in a short space of time while developing valuable workplace skills.

Key Responsibilities:

• Make a high volume of outbound calls to recover overdue payments.
• Review debtor accounts and follow up with clients via phone and email.
• Accurately record call outcomes and update internal CRM and finance systems.
• Liaise with internal teams to escalate queries and gather supporting information.
• Maintain a polite and professional approach in all customer interactions.
• Provide general administrative support to the finance team as required.

About You:

• Confident communicator with a professional telephone manner.
• Energetic, enthusiastic, and comfortable working to targets.
• Strong time management and the ability to work independently.
• Reliable, organised, and eager to learn.
• Access to your own transport is essential, as the office is not accessible via public transport.
• Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.

Additional Information:

• Office-based role in Northampton (NN7)
• 3-month temporary contract
• Immediate start available

Interested?
Apply today to find out more. If your experience matches what we're looking for, we'll be in touch shortly.

Please note: due to the high volume of applications we receive, if you haven't heard from us within 72 hours, unfortunately your application has not been successful on this occasion.

Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 15 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0509/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Advisor- IMMEDIATE START. Join a friendly working environment where no two days are the same.  No weekend work and this is an impressive opportunity to progress your career. Based in Northampton! 

Benefits for the Customer Service Advisor:

• Salary up to £27k DOE 
• Monday-Friday working hours 8am-5pm
• Up to 25 days holiday plus bank holidays
• Pension Scheme
• Company bonus scheme
• Permanent position

Responsibilities of the Customer Service Advisor:

• Dealing with customer enquiries 
• Process on/off hires of equipment 
• Providing quotations, checking purchase orders
• Build and maintain strong relationships with customers 
• General administration duties 

To Be Successful as a Customer Service Advisor:

You may have previous experience working as a Customer Service Advisor, Hire Desk Controller, Hire Desk Controller, Hire Negotiator, Hire Administrator, Plant Controller, Plant Coordinator, Plant Administrator, Rental Manager, Rental Coordinator, Hire and Sales Controller or similar. 

APPLY NOW or contact Georgina on (phone number removed) to find out more on this Customer Service Advisor role! 

• Making outbound and receiving inbound calls to discuss and resolve overdue payments
• Communicating with customers through digital platforms such as SMS, email, and online chat
• Advising customers in financial difficulty with care and understanding, offering practical, FCA-compliant solutions
• Making informed decisions that balance customer circumstances with business requirements
• Maintaining a high standard of service and professionalism in every interaction
• Ensuring full adherence to internal policies and regulatory standards
• Supporting wider business teams where needed

• Previous experience in a collections, credit control, or similar customer service role
• A strong understanding of FCA regulations and Treating Customers Fairly principles
• Confidence in handling difficult conversations with empathy and resilience
• Excellent verbal and written communication skills
• Strong PC literacy, including Microsoft Office
• The ability to prioritise tasks, work under pressure, and maintain attention to detail
• A positive attitude, team spirit, and the drive to go above and beyond

• Competitive salary with genuine opportunities for progression
• Flexible hybrid working arrangements (split between home and office)
• Comprehensive benefits package including private healthcare and discounted gym memberships
• A collaborative and supportive culture that values innovation, inclusion, and development
• Regular training and a clear pathway to grow your career within financial services

Job Title: Customer Service Coordinator -  Manufacturing/Engineering

About the Role:
We’re looking for a proactive and detail-oriented Customer Service Coordinator  to join our team. In this role, you’ll be the first point of contact for our customers, ensuring a high level of service while supporting the smooth operation of order processing and forecast management. You’ll play a key role in driving continuous improvement and supporting internal teams to meet business goals.

Key Responsibilities:

• Act as the primary contact for customer enquiries, liaising with internal departments as needed.
• Manage customer orders and forecasts, ensuring accurate entry into the SAP system.
• Provide timely updates on order status and resolve customer queries efficiently.
• Participate in monthly forecasting review meetings and maintain forecast accuracy.
• Create internal purchase orders for finished goods and coordinate drop shipments.
• Support the standardisation of customer service processes and contribute to continuous improvement initiatives.
• Collaborate closely with internal teams to ensure timely and accurate order fulfilment.
• Maintain a safe working environment and comply with all HSE policies and procedures.

What We’re Looking For:

• Strong working knowledge of Microsoft Office, especially Excel.
• Excellent communication skills—both written and verbal.
• High attention to detail and strong organisational skills.
• Proven experience in a customer service or internal sales role.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach.

Desirable:

• Experience using SAP.
• Familiarity with international sales and freight processes.
• Ability to analyse data and generate reports.

Qualifications:

• GCSEs (or equivalent) in Maths and English (Grade 4+/A–C) required.
• College degree or equivalent work experience preferred.

If you are ready to take the next step in your career, apply to - (url removed) 
 

Customer Support Representative - 26k - Bedford

Platform Recruitment have partnered with a mechanical manufactuer who arelooking to recruit aproactiveCustomer Support Representative to join theirteam. This role is key to delivering excellent customer service and ensuring smooth operational processes, including order entry and forecast management.

Key Responsibilities:

• Act as the first point of contact for customer enquiries

• Process customer orders and forecasts in SAP

• Provide regular updates on order status and resolve customer issues

• Support monthly forecasting reviews and maintain customer forecast data

• Create internal purchase orders for drop shipments

Key Skills & Experience:

• Strong communication skills

• Excellent attention to detail and organisational skills

• Good working knowledge of Microsoft Office, especially Excel

• Experience in customer service and working cross-functionally

If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.

Monday - Friday
09.00 - 15.00 or 09.00 - 18.00.

Our client is recruiting for a customer service advisor to join their growing travel business.

We're looking for a Customer Service Advisor who shares our client's passion for travel and excellence in customer care. If you love helping people plan their dream holidays and thrive in a fast-paced, detail-driven environment, this could be your next adventure.

The Role:

• Respond to inbound inquiries via phone and email using a provided script to ensure consistent service quality
• Advise customers on cultural tours, spa stays, cruises, and luxury packages-highlighting inclusions, accommodations, guides, and value-for-money benefits
• Process bookings, issue confirmations, apply voucher codes, and ensure ATOL certificates are correctly issued
• Identify opportunities to upsell add-ons such as excursions, upgrades, or extended stays
• Escalate complex issues (e.g. travel disruptions or special requirements) to the appropriate internal teams
• Maintain accurate client records and follow up to ensure customer satisfaction.

Apply now to hear more.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Fluent German Speaker?

Enjoy Working From Home ?

Enjoy working with customers ?

Then this opportunity Customer Care Advisor role is for you!

This market leader award winning developer of organic wellness products is looking for people to join their German Customer Care team as a Customer Care Advisor that want to work for a unique company with lovely, kind and generous people. The Customer Care Advisor provide excellent customer service to the customer network by building relationships, resolving queries on a wide variety of topics and processing orders and changes. The German Customer Care Advisor is the first contact point and the role is to truly represent the values and principles of customer service.

German Customer Care Advisor Key Responsibilities:

Answer customer queries and process incoming customer requests via phone and email

Receive and make outgoing phone calls to German customers

Proactively develop relationships where possible, building opportunities with both new and existing customers

Ensure a proactive, flexible and positive approach at all times when handling customer requests.

Key Attributes of the Customer Care Advisor

Must be fluent in both oral and written English and German.

Excellent communication skills with both internal & external customers.

Able to build good relationships at all levels with a positive and flexible approach.

Able to work a rotating 5 week shift pattern

Key Benefits for the Customer Care Advisor

Rewarding salary packages Contributory pension scheme of up to 6%

Free nutritional and personal care products at work

Opportunity to flex holiday

Gym membership discounts - Contributory hospital and health cash plan

Discounts at leading brands and retailers - Eye care vouchers

Relocation support package for anyone located 50 miles or more from the office.

Cycle2Work scheme

Life assurance

This Customer Care Advisor role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at their St Neots Cambridgeshire office. You will also need to attend the office for induction training for the first week, accommodation will be provided for this training.

Fluent German Speaker?

Enjoy Working From Home ?

Enjoy working with customers ?

Then this opportunity Customer Care Advisor role is for you!

This market leader award winning developer of organic wellness products is looking for people to join their German Customer Care team as a Customer Care Advisor that want to work for a unique company with lovely, kind and generous people. The Customer Care Advisor provide excellent customer service to the customer network by building relationships, resolving queries on a wide variety of topics and processing orders and changes. The German Customer Care Advisor is the first contact point and the role is to truly represent the values and principles of customer service.

German Customer Care Advisor Key Responsibilities:

Answer customer queries and process incoming customer requests via phone and email

Receive and make outgoing phone calls to German customers

Proactively develop relationships where possible, building opportunities with both new and existing customers

Ensure a proactive, flexible and positive approach at all times when handling customer requests.

Key Attributes of the Customer Care Advisor

Must be fluent in both oral and written English and German.

Excellent communication skills with both internal & external customers.

Able to build good relationships at all levels with a positive and flexible approach.

Able to work a rotating 5 week shift pattern

Key Benefits for the Customer Care Advisor

Rewarding salary packages Contributory pension scheme of up to 6%

Free nutritional and personal care products at work

Opportunity to flex holiday

Gym membership discounts - Contributory hospital and health cash plan

Discounts at leading brands and retailers - Eye care vouchers

Relocation support package for anyone located 50 miles or more from the office.

Cycle2Work scheme

Life assurance

This Customer Care Advisor role offers a mixture of home and office working, typically 1 day per month will be in the office to collaborate with colleagues at their St Neots Cambridgeshire office. You will also need to attend the office for induction training for the first week, accommodation will be provided for this training.