1804 Marks Spencer jobs in Halifax

Join a busy vehicle rental team in Stockport as a Customer Service Advisor where your people skills and up-selling ability can really make a difference. You'll help customers find the right vehicle while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!

What will you be doing as a Customer Service Advisor?

• Greeting and welcoming customers with a friendly, professional approach
• Understanding customer needs and recommending the best rental options
• Processing bookings, rental agreements, and payments accurately
• Conducting vehicle inspections and completing necessary documentation
• Promoting add-on services to increase sales and enhance the customer experience
• Handling queries and complaints promptly and professionally
• Working closely with your team to manage fleet availability and maintenance

We would LOVE to hear from you if you have experience as a:

• Customer Service Advisor
• Rental Sales Consultant
• Sales Assistant
• Customer Sales Advisor
• Vehicle Rental Consultant

If you have excellent communication skills, a full clean UK driving licence, and enjoy working in a fast-paced, customer-facing role, this could be the perfect fit!

What will you get in return for your work as a Customer Service Advisor?

• Competitive salary of 28,665 plus excellent bonus incentives from up-selling
• 28 days holiday including bank holidays
• Mobility options including company car schemes
• Health insurance after two years service
• Company pension scheme and death in service cover
• Uniform provided and employee discounts
• Regular team events and ongoing training opportunities
• Weekend working required - but you'll get your days back during the week, perfect for quieter shopping or errands

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Customer Service Advisor

Function:    Operations & Service

Location:         Bradford, BD4

Reports to:    Customer Care Manager

Core Hours:    8.15 am to 5.00 pm

                                          (Lunch: 45 minutes) - Monday to Friday

                                          08:00am – 12:00pm Saturdays (paid at time & half).

Duration:      Long term Temp

Salary: £12.21 an hour Monday to Friday & £3.26 for the day on Saturdays, 4 hours.

Weekly pay 40 hours: 88.40 week 1 (not including Sat) & 61.66 week 2 (including sat).

Annual OTE: 5,396 - 0,000 Per Annum

Start Date: ASAP

To act as the primary contact with the Customer network in respect of call outs to appliances. To provide dedicated after sales service to all Customers and advice on all areas of products and service.

Responsibilities

•Prioritise and allocate service calls for all field service engineers / appointed agents, and co-ordinate the tasks and workload of same efficiently using the Service Diary System, and work in constant liaison with the Service Management Team as necessary.

•Proactively manage the Diary system to organise effective Saturday cover using engineers and/or appointed Agents in accordance with business requirements and fulfilment of the contractual Saturday rota system.

•Up sell plans for in warranty and out of warranty packages.

•Promote the services we provide.

•Liaise with the Service Management Team and Lead Engineers to assist and provide adequate cover in respect of general service calls, as well as any special circumstances which may arise eg, site visits, problematic appliances etc.

•Proactively manage the Diary system to accommodate all authorised annual leave requests for the field Engineering Staff via the Regional Service Manager and Service Administration

•When applicable, monitor all agents’ Service calls in accordance with the correct allocation of re-visits permitted under agents’ terms and conditions, forwarding same to the Service Administration Team for final payment to be made within contractually agreed timescales.

•Where possible answer basic customer complaints either by telephone or using standard templates and/or good telephone techniques.

•Investigate all customer complaints, summarising job history and Company involvement and forward to appropriate Manager for action.

•At all times be aware of, and adhere to, the requirements of the Company’s Health and Safety Policy

•Carry out ad hoc duties as required.

Experience

•Previous experience within a Customer Service environment preferred.

•Must be able to drive.

•Excellent communication skills (written and spoken) enabling effective rapport with customers and colleagues

•First class telephone skills – polite manner, customer responsive attitude.

•IT literacy (Word, Excel and email).

•Ability to work methodically and accurately, paying attention to detail.

•Strong organisation skills: ability to prioritise effectively and efficiently.

Thank you for your application. If you need an update or have any questions, please contact Shannon Clough at Interaction Recruitment Leeds

INDLEE

Job Title: Customer Service Assistant

Duration: 12 months

Location: Manchester/Hybrid (four days per week in the office)

Salary: 15.99 per hour PAYE

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you passionate about delivering exceptional client service? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we want you to be a part of our vibrant Distributor Support team in the Transfer Agency business!

About the Role:

As a Customer Service Assistant, you will play a crucial role in providing outstanding support to our clients via telephone and email. Your responsibilities will include:

• Responding to client inquiries with a cheerful and professional attitude.
• Ensuring all tasks are completed on time and with attention to detail.
• Following established procedures meticulously and reporting any discrepancies.
• Collaborating with team members to complete daily, weekly, and monthly tasks efficiently.
• Escalating issues appropriately to ensure swift resolution.

What We're Looking For:

We are seeking a detail-oriented individual who is committed to delivering high-quality service. Key qualifications include:

• Excellent verbal and written communication skills.
• Strong organisational skills and the ability to multitask.
• A proactive approach to problem-solving.
• Previous experience in customer service, preferably in the banking or financial sector, is a plus.

If you're ready to embark on an exciting journey with us, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for our team.

Join us and be a part of a team that is dedicated to providing top-notch client service in the banking industry. Together, we can make a positive impact on our clients' experiences!

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

Job Title: Customer Service Assistant

Duration: 12 months

Location: Manchester/Hybrid (four days per week in the office)

Salary: 24000 per annum

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you passionate about delivering exceptional client service? Do you thrive in a dynamic environment where your contributions make a real difference? If so, we want you to be a part of our vibrant Distributor Support team in the Transfer Agency business!

About the Role:

As a Customer Service Assistant, you will play a crucial role in providing outstanding support to our clients via telephone and email. Your responsibilities will include:

• Responding to client inquiries with a cheerful and professional attitude.
• Ensuring all tasks are completed on time and with attention to detail.
• Following established procedures meticulously and reporting any discrepancies.
• Collaborating with team members to complete daily, weekly, and monthly tasks efficiently.
• Escalating issues appropriately to ensure swift resolution.

What We're Looking For:

We are seeking a detail-oriented individual who is committed to delivering high-quality service. Key qualifications include:

• Excellent verbal and written communication skills.
• Strong organisational skills and the ability to multitask.
• A proactive approach to problem-solving.
• Previous experience in customer service, preferably in the banking or financial sector, is a plus.

If you're ready to embark on an exciting journey with us, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience and why you believe you would be a great fit for our team.

Join us and be a part of a team that is dedicated to providing top-notch client service in the banking industry. Together, we can make a positive impact on our clients' experiences!

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

Michael Page are working in partnership with this reputable organisation to recruit for a Customer support position. The position involves delivering exceptional service to customers and ensuring their enquiries are resolved efficiently and professionally.

Client Details

Known for their commitment to providing high-quality products and ensuring excellent customer satisfaction.

Description

• Actively assist Sector Managers with daily tasks, inquiries, quotations, and order management.
• Ensure all relevant data is accurately recorded in the CRM system.
• Prepare pricing, tenders, and quotations for their manufactured products, purchased products/services, and recommend alternative products and pricing compared to competitors.
• Consistently follow up on quotations and update the CRM in coordination with the relevant Sector Manager.
• Develop proficiency in product costing and pricing using the company price list.
• Provide support and act as a deputy for Sector Managers during their absence.
• Collaborate with Sector Managers on projects and help identify qualified leads for CRM entry.
• Manage sales order processing by receiving and handling customer orders, coordinating with finance, production, and delivery teams to ensure timely, fully invoiced customer service.
• Coordinate with Supply Chain for direct-to-site (DIR) product cost information.
• Issue Purchase Orders for goods and transportation as required.
• Work closely with department managers and team members to deliver outstanding customer service, identify opportunities for improvement, and resolve issues.
• Adhere to the company's Quality Assurance procedures.
• Facilitate effective communication across departments to maintain high levels of customer satisfaction.
• Fully understand client needs, build strong relationships, and provide excellent customer support.
• Report and resolve any problems or complaints promptly.
• Understand team roles and provide cover when necessary.
• Coordinate with third-party logistics providers to ensure on-time, complete deliveries to sites.
• Generate Certificates of Conformity as per company protocols when needed.
• Ensure Proof of Delivery (POD) documents are logged and stored according to company procedures.
• Maintain the warehouse schedule for incoming goods and outbound shipments.
• Prepare export documentation, including commercial invoices, packing lists, and any other required paperwork.

Profile

A successful Customer Support professional should have:

• Previous experience in a similar role.
• Strong knowledge of export/supply chain.
• Strong communication and interpersonal skills.
• Proficiency in using customer relationship management (CRM) systems or similar tools.
• Problem-solving abilities and a customer-focused mindset.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and workloads.

Job Offer

• Competitive salary of approximately 26,000 to 28,000 per annum.
• Supportive work environment.
• On site parking
• 24 days annual leave
• Benefits package

Portfolio Credit Control are delighted to be partnered with a well established and ever-growing company who specialise within professional services. We are currently growing the Credit Control team due to continued business success and are looking to speak with hardworking and professional individuals who are keen to have the opportunity to work within a prestigious organisation.

• The position is suitable for an individual who is bright, confident, positive and an excellent communicator.
• You will need to bring a minimum of three years' experience in either a Credit Control, Customer Service role and be capable of working in a fast paced and dynamic but supportive team
• The post holder will appreciate and be able to rise to the challenge of delivering the expected performance as an active team member.
• Focusing not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care.
• A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role.

Day-to-Day Responsibilities

• Take full responsibility for your own daily call schedule of overdue client accounts.
• Delivering an expected 60 collection tasks every day, of combined call and email activity.
• Handling payment and service queries principally by telephone, but also by email and letter.
• Providing an excellent service when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely records.
• Processing debit/credit card payments.
• Liaising with Client Experience and Client Retention departments whilst also adhering to internal processes, to ensure clients' accounts operate as smoothly as possible.
• Identifying and actioning all potential retention opportunities including Direct Debit reinstatements.
• Complete requests for client account adjustments when required.

INDCC
49612BRR2

Customer Service Administrator

Our client, a thriving car body repair centre based in Leicester, is currently looking for a Bodyshop Administrator / Customer Service Advisor to join their team on a permanent, full-time basis.

Customer Service Administrator Main duties:

• In this role, you will provide first-class service to customers, whether face-to-face or over the phone.
li>Key responsibilities include preparing accurate estimates using computerised estimating systems and demonstrating excellent communication, organizational, and IT skills whilst having a keen eye for detail.
• The role will occasionally involve tasks such as collecting and delivering vehicles, as well as driving cars to the valet.

Customer Service Administrator Essential experience & skills:

• The ideal candidate will have previous experience in administration or customer service within the automotive industry and possess a genuine passion for cars.
• The ability to work efficiently in a busy environment and forge lasting relationships with customers is essential.
• Having a valid driving licence.

Customer Service Administrator Key details:

• Working hours: Monday to Friday, 8:00am-5:00pm.
• Salary range: £28,730 to £0,940, based on experience.
< i>Overtime available on Saturdays from 9:00am to 1:00pm, paid at 5 per hour li>This is a permanent position, office based.

If you are interested, please apply online or call (phone number removed).

Customer Service Administrator

Linkster are Recruitment Specialists based in Ashby De La Zouch covering the West and East Midlands area across the great historic cities of Birmingham, Derby, Nottingham and Leicester. We provide temporary, contract and permanent recruitment services across the supply chain sector, from engineering and warehousing, to manufacturing and clerical.

Customer Service Advisor

6 month contract

140 per day

Bradford City Centre - 3 days on site a week

Are you passionate about delivering exceptional customer service in a professional banking environment? We're recruiting for a leading private bank that offers tailored services to personal, business, and specialist clients. Known for its commitment to excellence and discretion, this institution is looking for talented individuals to join its inbound contact centre team.

This is your chance to be part of a team that values precision, empathy, and customer satisfaction, where every call is an opportunity to leave customers with an experience that is second to none.

What you'll be doing:

• Handling inbound calls from a diverse range of customers with professionalism and care
• Supporting day-to-day banking transactions and resolving queries efficiently
• Using multiple systems to ensure accurate account updates and secure handling of information
• Spotting opportunities to improve the customer experience and contribute to service excellence

What you'll bring:

• Previous experience in banking is essential , you'll need to understand financial products and customer expectations
• Call centre experience is also essential , you'll be confident managing high volumes of calls with empathy and clarity
• Strong communication skills and a natural ability to listen, question, and resolve
• Confidence navigating multiple systems and managing your workload effectively
• A proactive mindset with a desire to grow and develop your skills

Working Hours:

• Working hours are Monday to Friday (8am-6pm) including working every other Saturday (9am-2pm)

If you're ready to bring your banking and call centre experience to a role where you'll be appreciated and challenged, we'd love to hear from you.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Title: Customer Service Lead
Location: Brighouse
Employment Type: Full-Time, office-based
Salary: 28,000 - 32,000

We are excited to be recruiting for an experienced and proactive Customer Service Lead to join our Customer Service team for our client. This role is pivotal in delivering a first-class customer experience by acting as the first point of contact for fault reporting and resolution. The ideal candidate will take ownership of customer issues from start to finish, ensuring they are resolved efficiently and in line SLAs.

If you are an experienced customer service professional, with a background in retail manufacturing, this could be the perfect next step for you.

Key Responsibilities:

As a senior member of the team, you will support the day-to-day operation of the department, drive service improvements, and assist in the development and mentoring of other team members. Your ability to identify trends, escalate issues appropriately, and contribute to process enhancements will be key to your success in this role.

• Lead the daily operations of the Customer Service team.
• Respond to customer calls and queries via the Zendesk system.
• Log faults accurately and liaise with the Product team for resolution.
• Arrange replacement orders as needed.
• Monitor and ensure SLAs and KPIs are consistently met.
• Report on customer service performance using Zendesk reporting tools.
• Manage and respond to customer reviews on platforms such as Trustpilot
• Identify and report key product fault trends to the Product team.
• Contribute to ongoing improvement plans to enhance the overall customer experience.

Skill Requirements for the Customer Service Lead:

• 3-5 years of strong customer service experience, ideally in a retail or furniture-related environment.
• Proficiency in using Zendesk for both customer queries and reporting.
• Proven ability to work within defined SLAs.
• Experience in mentoring or leading customer service team members.
• Excellent organisational skills with a focus on end-to-end issue resolution.
• Familiarity with Trustpilot and online review management.
• Strong written and verbal communication skills.
• Professional and courteous manner in customer interactions.
• Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.
• Ability to communicate technical information clearly to non-technical audiences.

If you are passionate about customer service, thrive in a fast-paced environment, and want to make a meaningful impact, we'd love to hear from you.

Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.