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Customer Service Advisor

Location: Corby
Hours: Monday to Friday, 9am–5pm
Salary: £24,525.35 per annum
Job Type: Full-time, Temp to Perm

Immediate start

Recruiting on behalf of a valued client, we are currently seeking a dedicated and professional Customer Service Coordinator to join a dynamic and customer-focused team. This is a fantastic opportunity for someone with strong communication skills and a passion for delivering excellent service to play a key role in a fast-paced logistics and distribution environment.

About the Role

As the first point of contact for customers, you’ll act as the vital link between clients, warehouse operations, and transport teams. You’ll be responsible for managing orders, resolving queries, and ensuring a smooth and efficient service experience.

Key Responsibilities

• Process and manage customer orders with accuracy and timeliness.
• Communicate effectively with depot staff to ensure delivery expectations are met.
• Build and maintain strong relationships with customers and suppliers.
• Investigate and resolve customer and supplier enquiries and complaints.
• Support continuous improvement initiatives to enhance service delivery.
• Maintain accurate data entry across internal systems and reports.
• Generate customer KPI reports and compile data for invoicing.
• Ensure compliance with Health & Safety policies.

Ideal Candidate Profile

• Excellent written and verbal communication skills.
• Ability to empathise with customers and resolve disputes calmly.
• Strong organisational and time management skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Analytical mindset with good numeracy and financial awareness.
• Professional, confident, and collaborative approach.

What’s in it for You?

• Competitive salary and stable working hours.
• Opportunity to work with a supportive and forward-thinking team.
• A role where your input and ideas for improvement are genuinely valued.

Interested?
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Apply today or Lorna on (phone number removed) for more information.

INDKTT

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0610/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Our client strives to improve customersquality of life at home through their exceptional brands, high-class products, and effectivesolutions. They are home to both globally established Appliance Brands* , such as Bosch, Siemens, Gaggenau and Neff and they offer consumers digital services and sustainable solutions to improve their daily lives.

A fantastic opportunity to work for a prestigious company utilising your customer service skills, as part of your role you will be, handling customer enquiries via incoming and outgoing telephone calls and booking service visits, selling of repair plans, extended warranties and accessories where appropriate, an exciting and varied role.

Key responsibilities:

Handling customer enquiries via incoming and outgoing telephone calls and booking service visits.

Ownership of customer enquiries and follow through to completion.

Promoting products and services with the aim of generating income for the business and improving customer loyalty.

Selling of repair plans, extended warranties and accessories where appropriate.

Meeting agreed targets set

Person specification:

The apprentice will be required to work with a high level of customer service and be flexible in their approach to their role. The company place great importance on meeting targets set by working as part of a team, comprising regular attendance, punctuality and professionalism. This will be underpinned by on-the-job training for products and policies and full support for a Level 2 Apprenticeship in Customer Service and Functional Skills (if needed)

Job Title; Customer Service Advisor

Key Skills; Customer Service Advisor, Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound

Salary; 12.21 per hour

Shift; Various shifts available, Monday - Saturday 8:00am - 8:00pm Sunday 10:00am - 6:00pm must be flexible with working hours includes evening and weekend work. Working hours 12 - 40 per week

Location; Oakham

Commutable from; Melton Mowbray, Cottesmore, Edith Weston, Leicester, Stamford, Corby, Uppingham

The Benefits;

• Great working environment
• Free Car Parking
• Hybrid working offered once permanent offer made
• Training and development opportunities
• Fantastic Canteen facilities
• Possible overtime available

We have some very exiting opportunities for Customer Service Advisors to assist with the busy sales period for an international business based in Oakham. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful manufacture and distribution centre. This role is temporary however for the right candidates could lead to more. There are genuine progression opportunities within the business for star performers.

The Role;

• Answering all incoming calls
• Processing orders via phone and internet
• Data input
• Resolving customers queries
• Working to set procedures, targets and Health & Safety Guidelines

Our Ideal Candidate;

• Computer literate
• Good telephone manner
• Work to tight deadlines
• Attention to detail
• Work within a team environment
• Previous experience would be an advantage within any customer service sector
• Potentially suitable for students during their term break

If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.

Job Title:  Customer Service Adviser   

Basis:  Full time Permanent Employed Role.

Location:  Office Based in Milton Keynes, England,UK.

Target: Minimum of 12 Months experience in telephone-based customer service or sales environment desirable.

Rewards : Competitive basic salary with a realistic OTE £28,000 - £30,000 

Role Progression: Opportunities to join our Mortgage Academy subject to in-role performance and application. Sponsorship for CF1 & CF6 or CeMAP equivalent professional qualifications necessary to become a Mortgage Adviser*

Working Hours: Monday to Friday 9am – 5:30pm.

Timeline : Immediate interviews and start.

Connells Group:

Connells Group is the largest and most successful estate agency network in the UK.  Our Customer Services roles in Milton Keynes provide are dedicated to supporting our “lifetime service”.  Your role in in contacting our customers and arranging their mortgage review appointments is the critical first step in our service proposition and it provides successful applicants a great foundation for a career in mortgage and financial services.  You will come to understand the mortgage journey and mortgage terminology, and you will work closely with our Mortgage Advisers.  If it is your ambition and you prove capable, you will receive training and support towards mortgage advice qualifications to help you develop your career with us.

All our roles are telephone based so you will be articulate and engaging.  As the learning opportunities are vast and the pace rapid, you will be highly motivated, extremely disciplined, well organised and detail focused.  You will already have good experience and a strong track record in customer sales and service and demonstrate a positive and highly professional manner. Some mortgage industry experience is preferable but not essential.  Your desire to excel while delivering a first-class customer experience is most important of all.

Main Purpose of Job:

• Re-engaging and preparing our Lifetime customers for their mortgage review appointment with our Mortgage Advisers.
• Delivering the highest level of customer service and professionalism to our mortgage customers, taking ownership of their appointment and application journey.
• Maintaining strong and effective working relationships with our Mortgage Adviser teams.
• Helping customers with mortgage related enquiries as you develop.
• Fulfilling all role-based learning and development objectives.

Required Knowledge, skills and qualifications:

• Excellent interpersonal skills, with outstanding communication and listening skills, with the ability to explain complex information in a clear and simple way.
• Able to accurately record and assess information in live contact environments.
• You will be highly accurate, numerate and literate. A competent Microsoft Office user, including Excel, Word and Outlook, and be able to quickly adapt to new software packages and online processes.
• You will possess a proven track record in sales and customer service and have the personal determination to meet and exceed all standards and expectation set.

Benefits: 

• Permanent Full Time Role.
• Extensive induction coupled with an ongoing training, support and development program.
• 25 days paid holiday plus Bank Holidays.
• Unrivalled opportunities for progression, promotion and personal development in an expanding business.
• Contributory workplace pension. *
• Generous Staff referral bonus scheme. *
• Death in service cover. * 
• Based in modern air-conditioned offices in Milton Keynes with free onsite parking.
• 24 Hour Wellbeing Employee Assistance programme.

 (*T&Cs Apply)
If this role sounds of interest, please forward your CV by clicking Apply Now, or call Elliott Pennell - Talent Acquisition Consultant at The New Homes Group for a confidential chat on (phone number removed)

The Role:

We’re working with a well-established and growing business based in Huntingdon, who are looking to add a Customer Service Specialist to their friendly and supportive team.

This is a fantastic opportunity to join a company that truly values its people and prides itself on delivering high-quality products and excellent customer care. You’ll play a key role in ensuring customer satisfaction by providing professional support, processing orders efficiently, and maintaining strong communication with both clients and internal teams.

Main Responsibilities:

• Handle customer enquiries professionally via phone, email, and in person
• Provide accurate information on products, pricing, and order status
• Process customer orders with precision and efficiency
• Liaise with internal departments to track progress and ensure timely delivery
• Maintain up-to-date records of customer interactions and transactions
• Proactively resolve any customer issues or concerns
• Support continuous improvement and contribute to the overall success of the team

Skills / Experience:

• Previous experience in a customer service or account management role
• Ideally from a manufacturing, production, or technical environment (not essential)
• Excellent communication and organisational skills
• Strong attention to detail with the ability to manage multiple priorities
• Confident IT skills, including Microsoft Office and order processing systems
• Positive, proactive, and solutions-focused attitude

Salary & Working Hours:

• Salary: £30,000-£32,000 per annum (depending on experience)
• Hours: Monday to Friday, 8:30am – 5:00pm

We are seeking a proactive and enthusiastic Customer Services Advisor to joina small, riendly team. This is a full-time, office-based role where you'll play a key part in delivering exceptional customer service and ensuring the smooth running of our daily operations. The role is full time and office based offering a starting salary from 25,000, experience and skills will be considered. Based just outside Brackley.

Key Responsibilities for the Customer Service Advisor:

• Deliver outstanding customer service: Provide professional and friendly support to all customers, ensuring a positive and efficient experience from initial contact through to completion.
• Handle incoming calls and emails: Respond promptly and professionally to customer enquiries, offering accurate information and support at every stage.
• Communicate effectively: Demonstrate excellent communication skills, both verbal and written, with the ability to convey detailed and sometimes technical information clearly, confidently, and professionally to customers and colleagues.
• Process and review reports: Check and interpret detailed information with accuracy, ensuring all relevant data is recorded and acted upon appropriately.
• Coordinate deliveries and installations: Schedule and manage deliveries, liaising with colleagues, and third-party providers to ensure timely completion and customer satisfaction.
• Maintain records: Update and manage customer databases, ensuring information is recorded accurately and in compliance with company procedures.

Key Skills Required for the Customer Service Advisor:

• Excellent verbal communication skills: Have ability to engage confidently and professionally with customers, in handling enquiries and escalations calmly and effectively. The ideal candidate will demonstrate strong customer-focused skills, including empathy, patience, and resilience.
• Strong written skills: Confident in drafting professional emails, with the ability to convey detailed information clearly and professionally to customers
• Proficient in Microsoft Office and general computer systems / databases
• Strong attention to detail : A high level of details and accuracy is required
• Organisational skills: Be highly organised with the ability to manage multiple tasks, prioritise workloads, and meet deadlines.
• Experience: Previous experience in a similar role is an advantage; however, full training will be provided for the right candidate.
• Own transpor t essential

What's in it for you?

Competitive salary
No weekends - Monday to Friday 08:30 - 17:30
Free onsite parking
Supportive team environment
Holiday: 28 Days Holiday (Inc Bank Holidays) and Christmas shutdown
Salary: Starting from 25,000 experience & skills will be considered

Employ Direct is a subsidiary of Cameo Consultancy. All suitable applications will be forwarded to our client, and they will be in touch with you directly.

Customer Service Administrator
14.70 per hour
Remote (after 2 weeks of training in Leicestershire)
Saturdays and Sundays 9 am - 5 pm

6-month temporary contract

We have an exciting part-time opportunity for multiple Customer Service Administrators.

We're looking for reliable and customer-centric individuals who can support the customer base with a variety of queries.

Duties will include.

• Processing eligibility and renewal applications for the member scheme
• Responding to member queries across Live chat, Zendesk CRM, and Social Media.
• Providing first-line complaint handling and escalating where appropriate
• Maintaining consistent quality to meet company standards
• Contributing to team KPIs, including Customer satisfaction score, handling time, and resolution rate.

Skills and experience required.

• Proven customer service skills
• Able to work at a fast pace and to targets
• IT proficiency
• Able to work autonomously

More information

• This is a temporary role for approximately 6 months
• You will need to be able to attend office-based training in Leicestershire for 2 weeks so having your own car would be preferred
• The role will be remote after training, equipment will be provided, but you must have a suitable work space and a strong internet connection
• 
  Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
  
  
  About Harper Recruitment Group:
  Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.
  
  Looking for something different? Visit our website today for a list of live vacancies or send an up-to-date CV

As Customer Service Administrator , you'll join a friendly and supportive team dedicated to providing first-class service to customers. This is a full-time, permanent position based onsite at the company's modern, open-plan offices in Brackley.

Established in 2010, the company has experienced impressive growth and now operates across over 300 locations. Working Monday to Friday, 8:30 a.m. to 5:00 p.m., you'll enjoy a starting salary of up to 26,500.

This opportunity is ideal for a customer service professional who's looking to develop their career and grow alongside a successful, expanding business.

Purpose of the role:

To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.

Key Accountabilities for The Customer Service Administrator:

• All administration tasks including creating emergency and planned work orders
• Responding to customer calls, contact form, process work requests
• Monitor engineer schedules, liaising with management team to ensure client expectations are met
• Manage key accounts, supporting the team
• In and outbound call handling
• Dealing with any queries, customer complaints, identifying opportunities to improve process
• Booking jobs on CRM
• Collaborating with national accounts delivering first class service
• Scheduling invoices
• Uploading and processing orders
• Liaising with internal teams including business development managers
• Credit control for key accounts

Key Skills Required for the Customer Service Administrator:

• High levels of customer service over the phone and by email
• Solid administration skills
• Highly organised with excellent levels of attention to detail
• Adaptable in a changing environment
• Credit control experience would be an advantage
• Strong IT skills

What's in it for you?

• A starting salary of up to 26,500
• Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 10 min breaks)
• 23 days hol + bank hols (you can also buy and sell hols days)
• Birthday day off (after one year service)
• Training, development and progression
• Annual performance and company related bonus
• Associate days, socials
• Associate equity program
• Plenty of free parking