125 Marks Spencer jobs in Leamington Spa

At Jewson, part of Stark UK, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

At Jewson, part of Stark UK, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

What You'll Be Doing

• Supervise and support the customer service team, providing guidance and feedback to improve performance.

• Monitor team metrics and performance to ensure targets are met and operational goals are achieved.

• Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.

• Train and mentor new team members on company policies, procedures, and customer service best practices.

• Develop and implement customer service strategies to enhance the overall customer experience.

• Analy s e customer feedback and service trends to identify areas for improvement.

• Collaborate with other departments to streamline processes and improve communication.

• Prepare reports on team performance and customer satisfaction metrics for management review.

• Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.

• Stay updated on industry trends and best practices in customer service.

What We're Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you

37.5 hours per week, 3 months fixed term contract

The Customer Service Department is open 8:30am to 10pm Monday - Friday and 9am-7pm over the weekend. You will need flexibility to work early, middle and late shifts as well as joining a weekend working rota. The role is office based in Warwick (Tachbrook Park).

About Bravissimo

Owned by Wacoal, Bravissimo is an award-winning multi-channel retailer who provide lingerie, swimwear and nightwear for women who wear a D to L cup. We have 25 shops in the UK, along with a well-established ecommerce operation. Since being founded in 1995 our purpose has remained the same; to inspire our customers to feel confident and uplifted, offering an amazing choice of beautiful styles and colours. We want our customers to feel celebrated, to feel like they belong and that Bravissimo is their place that they want to shout about

Bravissimo Benefits

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6% (depending on length of service)
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash
• Free on-site parking at Bra HQ

About the role

At Bravissimo, we are dedicated to doing the best for our customers. We want big boobed women to feel amazing and we aim to inspire our customers to celebrate their figures and feel good about themselves.

Each of our customer service consultants is responsible for helping this to happen. Day to day the job involves answering telephones, responding to live chat messages and having video fitting calls; giving expert fitting and style advice to customers across our product ranges, which includes lingerie, swimwear, and nightwear. You will also process orders on our computer system and answer customer emails and social media messages.

About You

The most important quality for our customer service consultants is to want to help make a real difference for our customers you should genuinely love speaking to people and consistently go the extra mile to help others. We are looking for people who are confident in themselves and who want to work because they enjoy what they do.

Previous experience of customer services or the lingerie industry is not necessary; we will give full training on our computer system and our lingerie products. What is essential is that you are hardworking, have good attention to detail and a real enthusiasm for the role.

Interested?

If you think this is the position for you, please click the 'apply now' to answer some questions and submit your CV.

Please note, should we receive enough applications, we will close this role earlier than the stated closing date so if this role is of interest, please don't delay in popping your application in.

Please note, due to the nature of the roles in our Customer Service Department, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act. Should you have any questions about this, please contact our recruitment team on

Salary

£25,583 - £25,989 per annum

Contractual hours

37

Basis

Full time

Region

Warwick

Package

Full Time, Permanent

Job category/type

Customer Service, Libraries

Date posted

17/10/2025

Job reference

RA

Working in Leamington & Kenilworth Library, this role is the first point of contact for all users. The post-holder will be an integral part of the team, ensuring a positive experience for customers of all ages.

You will need to have the enthusiasm to deliver outreach and promotional work, including children's activities which involve singing and telling stories. You should also be able to share enthusiasm and knowledge of books and reading with all ages

ICT plays a big role in libraries today so experience of using office packages, the internet and social media is needed to assist our customers when answering enquiries, giving hands on advice and carrying out administrative duties.

Working pattern:

Week 1: Monday LEA 9:00 – 6:00, Tuesday 9:00 – 5:30, Wednesday 9:00 – 5:30 Thursday 9:00 – 5:30, Friday LEA 9:00 – 6:00

Week 2: Tuesday 9:00 – 5:30, Wednesday 9:00 – 5:30, Thursday 9:00 – 5:30, Friday LEA 9:00 – 6:00, Saturday LEA 11:00 – 4:30

Sundays as required. Enhanced rates of pay for Sunday working, plus time of in lieu.

For further information please see the Job Description and Person Specification below:

Customer Services Assistant

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them

At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

For further information please contact Dee Berridge Team Manager.

Closing date: 3rd November 2025

Interview date: Week commencing 17th November 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.

In this hybrid working role will be accountable for answering inbound digital correspondence (Live Chat, email, efax, Salesforce Case) responding effectively and aligned to required key performance indicators (KPI's) providing a great customer experience. There may be a proactive outbound call requirement to solve problems or escalate queries. You will offer Live Chat remote support for customers and resolve problems as effectively as you can or triage to the appropriate department or local AAH branch for them to resolve. There will also responsibility for the AAH Social Media channels via Orlo to log complaints and manage any queries that come through Twitter and Linkedin.

This Role is a 12 Month FTC contract

Accountabilities

• Managing customer contact via Live Chat or email / efax and sales force to set objectives including order taking, problem solving,
• Logging queries, E-returns and complaints on the database to ensure we achieve our target of 95%+
• Monitoring you own work list of open queries, ensuring that serious complaints are investigated and closed effectively within specific timescales to avoid call breach.
• Understand the role KPIs and delivering to these objectives.
• Ensure that you remain up to date with all key company messages and e-learning where required.

Why AAH?

AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP's. We work collectively to make a difference. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. Our ability to shape the future of healthcare depends on the passion and hard work of our people.

• 25 days Plus Bank Holidays
• Company Sick Pay
• Pension Scheme
• Long Service Awards
• Death in Service
• Discounted Shopping Platform
• Employee Assistance Programme
• Excellent Career progression with full ongoing Support
• Onsite parking with excellent working conditions and transport links. (Check out the map to find our exact location).

• Good communication skills – Oral and Written
• Good problem-solving skills
• Proactive, positive attitude
• Ability to prioritise and organise own workload.
• Experience of customer service and complaint handling
• Experience working with Microsoft Word, Excel and PowerPoint
• Empathetic and understanding
• Take personal responsibility to understand the KPIs and your role in delivering the objectives.

At AAH, you'll be part of a team playing a vital role in one of the UK's largest pharmaceutical and healthcare distribution networks. Every day, we make a difference in millions of lives by delivering lifesaving medicines from our network of branches to pharmacies, hospitals, and GP practices across thousands of communities.

We operate with purpose and integrity, guided by our ICARE values, and are proud of the inclusive, collaborative culture we've built. We don't believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued goods.

As part of our commitment to responsible business practices, we're actively working to reduce our environmental impact. From modernising our delivery fleet and optimising routes to minimising waste and improving energy efficiency across our operations, we're supporting a more sustainable future for the communities we serve.

We are an equal opportunities employer, committed to diversity and inclusion. Our person-centred approach to recruitment ensures a fair and welcoming experience, free from discrimination and bias. If you require any reasonable adjustments due to a disability or medical condition, please let our recruitment team know so we can support you throughout the process.

Pay Rate: £27,853 per year

Grade: Collective Agreement

Contract Type: Permanent (Full-Time)

Shift pattern: Working any 5 in 7 (this does include weekends) with a weekly rotation working 08:00-16:00 and 14:00-22:00

Location: Coleshill, Birmingham, B46 1DA

Think you know DHL? Think again We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

Do you love pushing past "good enough" to deliver something outstanding?

Are you driven to grow your career and take on bigger responsibilities?

Are you ready to turn your enthusiasm into real impact?

We're now looking for a Customer Service Coordinator to join our high end retail warehouse to deliver exceptional customer experience. With daily use of Salesforce and Excel you'll work as part of a specialist team to investigate and resolve customer cases.

A TYPICAL DAY MAY INVOLVE

• Being asigned a range of customer cases for investigation and resolution.
• Ensuring daily and weekly reports are updated and accurate.
• Conducting examination of product, driving continuous improvement.

THIS ROLE WOULD SUIT PEOPLE WHO

• Have had practical experience with Customer Relationship Management software (CRM) such as Salesforce or similar.
• Have used Excel to complete tasks and other Microsoft applications such as Outlook.
• Encompass enthusiasm for learning and want to develop their career in logistics.
• Can communicate clearly and proficiently in English; both written and verbally.

WHY JOIN US?

• Free parking and on-site canteen
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 13th October 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

About Us

• ISB Group is an innovative, Birmingham based, long established PPE & Workwear B2B distributor
• Supportive family culture
• Vibrant, friendly office environment
• 28 days paid holiday (incl Bank Holidays), competitive salary

This vacancy

• Fixed-Term Contract/maternity cover
• This role could be made permanent depending on business requirements

Work location

• Castle Bromwich, Birmingham

Contract Hours

• 08:30 - 17:00 Monday to Friday

Essential Duties and Responsibilities

• Handle incoming phone calls and process customers orders
• Work with Operations to resolve customer queries
• Day-to-day Key Account Management
• Take ownership of iSB Group's ongoing quote process ensuring quote updates are completed and approved
• Support with product builds on IT system & customer web portals
• Keep on top of daily customer-centric CRM tasks
• Complete team sales reports

Education and/or Work Experience Requirements

• Need to be able to work effectively, managing time and tasks
• Excellent computer proficiency (MS Office - Word, Excel, Outlook and PowerPoint)
• Must have good written communication skills
• Must be trustworthy, accountable & respectful

Physical Requirements

• Must be able to talk, listen and speak clearly on the telephone
• Must keep workplace tidy and clutter free

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: £30,000.00 per year

Benefits:

• Company pension
• On-site parking

Work Location: In person

About Us

Ace Grading is a trading card grading company that believes card grading is evolving. While the authentication and grading process remains the most critical element of our service, we are committed to pushing the boundaries of what's possible. We believe that every card graded should be treated as a prized possession, and each collector should feel proud to showcase it. That's why we've designed custom plastic casings and labels to represent the value and significance of the cards we grade.

Ace Grading launched in August of 2021 to high interest and demand, and we've been expanding ever since.

We are currently recruiting for a Customer Service Role.

This role will entail:

• Responding to customer inquiries via phone, email, and chat
• Providing detailed information about our services, including grading processes and timelines
• Handling customer complaints and resolving issues efficiently
• Maintaining customer records and ensuring follow-up on outstanding inquiries
• Ensuring a high level of customer satisfaction with each interaction
• Processing orders and ensuring that all details are accurately entered into the system
• Coordinating with other departments, including grading and logistics, to ensure customer needs are met.

Job Requirements:

• Excellent communication skills, both written and verbal
• Strong attention to detail and problem-solving abilities
• Ability to handle challenging situations with professionalism and patience
• Strong organisational skills and ability to multitask
• Experience in a customer service role is preferred, but not required
• Must have a positive attitude and be eager to help customers
• Proficient with computers and office software

Quality:

• Ensure all customer interactions are handled professionally and promptly
• Maintain a positive, friendly demeanour, even in difficult situations
• Work to resolve customer issues quickly, ensuring they leave satisfied with the experience

Time Management:

• Meet daily targets for response times and customer satisfaction
• Ability to prioritise tasks efficiently, ensuring the most urgent customer needs are handled first

Communication:

• Be proactive in keeping customers updated about their orders or inquiries
• Collaborate with the team to resolve complex issues

Job Type: Full-time, Permanent Pay: £30,000.00 per year

Benefits:

• On-site parking
• Healthshield
• O/T Bonuses

Schedule:

• 8-hour shift, Monday to Friday

Ability to commute/relocate:

• Banbury OX16 2RT: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work Location: In person

Job Types: Full-time, Permanent

Pay: £7,500.00- 0,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Ability to commute/relocate:

• Banbury OX16 2RT: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Work Location: In person

Join Site Management Services (Central) Ltd, a nationwide leader in waste management and construction hire We're looking for a friendly, outgoing, enthusiastic, and punctual individual to join our sales department. This role combines customer service with sales, keeping customers engaged and maximising spend. Confident telephone communication is essential.

What You'll Do:

• Handle inbound & outbound client calls professionally
• Manage customer accounts and build strong relationships
• Identify opportunities to upsell and retain spend
• Support sales operations and maintain accurate records

You'll Need:

• Qualification/Experience in Customer Service
• GCSE (or equivalent) in Maths & English
• Confident, personable, proactive, and dependable
• Professional telephone manner
• Organised with attention to detail

Perks & Benefits:

• £22,500 (ages 18–20) / £6,
• 1-hour lunch break, 8am–5pm, Mon–Fri
• Work from home Fridays
• On-site car parking
• Company pension scheme
• Additional holiday above statutory, including your birthday & Christmas
• Bonus scheme for meeting KPI targets

Apply Now: Send your CV & cover letter to with the subject line "Customer Service & Sales Operations Application"

Job Types: Full-time, Permanent

Pay: £22, 0.00- 6,500.00 per year

Benefits:

• Additional leave
• Company pension
• Free parking
• Transport links
• Work from home

Work Location: In person

Job description

Hybrid Part time work - Evenings 5pm - 7pm and one weekend day per week 10am - 3pm

Looking for a new challenge? Do you have exceptional customer service skills? Looking for a great place to work with a company that really care?

Maybe it's time for you to come and join us at Contact Web We are seeking individuals who are not only enthusiastic and efficient but also possess an outstanding phone manner. This is an opportunity to join a dynamic team and contribute to the success and growth of an outstanding company.

About Us:

At Contact Web, we take pride in being a premier Contact Centre outsourcing business, dedicated to delivering exceptional service to our clients. We are not your average call centre, we are passionate about creating a positive and fun work environment and we are currently opening the doors to welcoming a dynamic and motivated Customer Service Advisor.

Job Overview

In this role, you will be a key part of our team, helping customers navigate their later-life planning. You'll engage with customers over the phone, providing helpful, empathetic support throughout their journey—from initial inquiries to post-sale follow-ups—ensuring a seamless and positive experience that aligns with our commitment to care and professionalism.

Key Responsibilities

• Manage inbound calls related to pre-paid funeral and at-need enquiries, offering clear and accurate information.
• Reach out to potential customers with follow-up calls to maintain engagement and ensure satisfaction.
• Provide tailored solutions that meet each customer's specific needs, delivering empathetic and professional service.
• Identify opportunities to cross-sell and up-sell related services to help customers with their later-life planning.
• Communicate effectively with vulnerable customers, ensuring their needs are prioritised and met.
• Maintain full compliance with industry regulations, including FCA guidelines, while delivering high standards of service.

Key Requirements

• Strong communication skills with a focus on empathy and compassionate customer service.
• Previous experience in a customer-facing or sales environment (e.g., B2C sales, hospitality, etc.).
• Proficiency in Microsoft Office and CRM systems to manage customer data effectively.
• Exceptional attention to detail and organisational skills to support customer inquiries.
• Ability to adapt to a regulated environment and ensure customer needs are met within industry standards.
• Previous experience in funeral care, estate planning, or adult social care is desirable, but not essential.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career development.
• A dynamic and supportive work environment.
• Comprehensive benefits package.
• Hybrid Working

Job Type: Part-Time

Pay: £12.21 Per Hour

Benefits:

• Company pension

Job Types: Part-time, Permanent

Pay: £12.21 per hour

Expected hours: 11 per week

Work Location: In person