What Jobs are available for Marks Spencer in Wigan?

At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

At Jewson, we believe that our greatest asset is our people We're not just a team; we're a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you're looking for a place where your ideas are not just welcomed but celebrated, you've found your home

What You'll Be Doing

• Supervise and support the customer service team, providing guidance and feedback to improve performance.

• Monitor team metrics and performance to ensure targets are met and operational goals are achieved.

• Address customer inquiries and complaints effectively, ensuring timely and satisfactory resolutions.

• Train and mentor new team members on company policies, procedures, and customer service best practices.

• Develop and implement customer service strategies to enhance the overall customer experience.

• Analy s e customer feedback and service trends to identify areas for improvement.

• Collaborate with other departments to streamline processes and improve communication.

• Prepare reports on team performance and customer satisfaction metrics for management review.

• Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.

• Stay updated on industry trends and best practices in customer service.

What We're Looking For

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics

Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.

Pride - You take pride in your work and are dedicated to producing top-notch results.

Why Choose Us?

Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.

Professional Development - We are invested in your success Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm.

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you

Job Title: Customer Service Advisor - Weekend Supplier Hub Team (6 Months FTC)

Location: Wigan

Salary: £11,138.40 per annum

Hours: Weekends, 17 hours (flexible shifts between 8am-8pm)

Benefits:

- Competitive salary
- Opportunity to work with a dynamic and supportive team
- 6-month fixed-term contract with potential for extension
- On-the-job training and development opportunities
- Work-life balance with weekend shifts
- Convenient location in Wigan

Job Description:

We are looking for a Customer Service Advisor to join our Weekend Supplier Hub Team on a 6-month fixed-term contract. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our suppliers and customers over the weekends.

Key Responsibilities:

- Handling incoming customer enquiries via phone, email, and live chat
- Resolving customer issues and complaints in a professional and timely manner
- Providing product information and guidance to customers
- Processing orders and coordinating deliveries with suppliers
- Working collaboratively with other team members to ensure seamless customer service experience
- Providing accurate and up-to-date information to customers and suppliers
- Adhering to company policies and procedures at all times

Requirements:

- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and in a team setting
- Flexibility to work weekend shifts between 8am-8pm
- Knowledge of Microsoft Office and CRM systems

If you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you. Apply now for the Customer Service Advisor position in our Weekend Supplier Hub Team.

Who we are:

We are PANGAIA - a purpose-driven lifestyle company bringing problem-solving materials science innovations to the world.

We are a global collective of one heart and many hands - scientists, technologists, designers – using nature’s intelligence to create apparel from innovative tech and bio-engineered materials.

Our vision is to inspire and accelerate a positive Earth future as we design a business model where our products are better for the planet than if they did not exist. Every product we create is born from science, design and purpose, each solving an environmental problem of the industry. 

From the materials we use to the colours we create, we are committed to protecting, preserving and promoting biodiversity on earth, pioneering and using materials that consider the delicate balance between planet, functionality and purpose.

We are starting a movement. Designing a better future.

About this role: 16 hours per week (Weekend Availability)

We are seeking a Sales Associate to join our team on FTC contract from the start of November at store in Cheshire Oaks Designer Outlet. As part of the Pangaia team, you will deliver an exceptional, engaging customer experience, resulting in solid commercial results and team satisfaction. Our retail spaces are a place for our customers to engage with our innovation and science in person, and to develop a deeper connection with the brand. Our Sales Associates are an integral part of the creation of these relationships, along with the  commercial success of their space.

A day in the life:

• Represent the brand to the highest company standards promoting its vision and mission, sharing our exciting new technologies and product innovations with pride to our customers.
• Deliver extraordinary customer service, engaging with our customers to establish a personalised experience.
• Meet store key performance indicators (KPI’s) indicated by the management team.
• Be a team player and support team members to achieve common goals.
• Promote a respectful, diverse and inclusive environment in store.
• Play a part to ensure the store performs in a cooperative, friendly and engaging environment.
• Take responsibility for development and actively seek for improvement opportunities.
• Respond positively to feedback and understand how and when to escalate difficult situations with the management team.
• Operate tills and handle financial transactions.
• Support with opening and receiving deliveries in store as well as meeting operational deadlines.
• Support the management team to keep accurate inventories as well as keep high standards in back of house spaces.
• Keep high display standards of all products following merchandising guidelines.
• Adhere to all company policies and procedures 
• Communicate and transfer product feedback with the management team.
• Any other duties required to achieve the smooth and profitable running of the concession.

Requirements

• Excellent communication (verbal and written) and interpersonal skills.
• Be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
• Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectations.
• Excellent understanding of retail processes, systems and tools, with strong attention to detail.
• Excellent organisational skills and a demonstrated ability to multi-task and ability to work in a fast-paced environment.
• You enjoy playing as a team and interacting with customers and sharing your product knowledge with them to drive sales.
• Previous experience working in a new retail concept or for a start-up brand desirable.

Benefits

• Private Healthcare Plan including dental + vision
• 25 days of annual leave per annum + birthday day off
• Life Assurance + Income Protection + Critical illness cover
• Employee Assistance Program – Counselling
• 70% Employee Discount on all our products

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Pangaia is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that pangaia equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

Who we are:

We are PANGAIA - a purpose-driven lifestyle company bringing problem-solving materials science innovations to the world.

We are a global collective of one heart and many hands - scientists, technologists, designers – using nature’s intelligence to create apparel from innovative tech and bio-engineered materials.

Our vision is to inspire and accelerate a positive Earth future as we design a business model where our products are better for the planet than if they did not exist. Every product we create is born from science, design and purpose, each solving an environmental problem of the industry. 

From the materials we use to the colours we create, we are committed to protecting, preserving and promoting biodiversity on earth, pioneering and using materials that consider the delicate balance between planet, functionality and purpose.

We are starting a movement. Designing a better future.

About this role: 32 hours per week across 4 days

We are seeking a Sales Associates to join our team from the start of November at our store in Cheshire Oaks Designer Outlet. As part of the Pangaia team, you will deliver an exceptional, engaging customer experience, resulting in solid commercial results and team satisfaction. Our retail spaces are a place for our customers to engage with our innovation and science in person, and to develop a deeper connection with the brand. Our Sales Associates are an integral part of the creation of these relationships, along with the  commercial success of their space.

A day in the life:

• Represent the brand to the highest company standards promoting its vision and mission, sharing our exciting new technologies and product innovations with pride to our customers.
• Deliver extraordinary customer service, engaging with our customers to establish a personalised experience.
• Meet store key performance indicators (KPI’s) indicated by the management team.
• Be a team player and support team members to achieve common goals.
• Promote a respectful, diverse and inclusive environment in store.
• Play a part to ensure the store performs in a cooperative, friendly and engaging environment.
• Take responsibility for development and actively seek for improvement opportunities.
• Respond positively to feedback and understand how and when to escalate difficult situations with the management team.
• Operate tills and handle financial transactions.
• Support with opening and receiving deliveries in store as well as meeting operational deadlines.
• Support the management team to keep accurate inventories as well as keep high standards in back of house spaces.
• Keep high display standards of all products following merchandising guidelines.
• Adhere to all company policies and procedures 
• Communicate and transfer product feedback with the management team.
• Any other duties required to achieve the smooth and profitable running of the concession.

Requirements

• Excellent communication (verbal and written) and interpersonal skills.
• Be a sales and service expert. You’ll use these skills to deliver the extraordinary each and every time and take the initiative to provide additional services where appropriate.
• Adaptable to business needs, you are happy and comfortable to take ownership for tasks that may go beyond the role expectations.
• Excellent understanding of retail processes, systems and tools, with strong attention to detail.
• Excellent organisational skills and a demonstrated ability to multi-task and ability to work in a fast-paced environment.
• You enjoy playing as a team and interacting with customers and sharing your product knowledge with them to drive sales.
• Previous experience working in a new retail concept or for a start-up brand desirable.

Benefits

• Private Healthcare Plan including dental + vision
• 25 days of annual leave per annum + birthday day off
• Life Assurance + Income Protection + Critical illness cover
• Employee Assistance Program – Counselling
• 70% Employee Discount on all our products

NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Pangaia is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that pangaia equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.

Location: Birkenhead

Pay: 12.21 per hour

Hours: Mon-Fri 8.30am-5pm

Responsibilities:

• Taking inbound calls from customers relating to the service provided by the business
• Some outbound calls, but primarily all calls will be inbound
• Managing calendars and scheduling appointments
• Issuing communication regarding appointments, for example letters, text messages, and emails
• Inputting data onto the system

Requirements:

• Previous experience in a customer service based role is essential
• Telephone customer service based experience is preferred but not essential
• Able to provide excellent customer service
• Have a pleasant telephone manner

Why you should work for HRGO

• Long-term, ongoing work with potential for permanent opportunity
• Modern portal for easy registration, can be done from home
• Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
• Holiday pay
• Optional pension contributions
• Accessible via public transport

If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!

Find a job in the UK | HRGO Recruitment

Role: Customer Service
Location: L3 9QJ - Liverpool
Contract Type: Temporary ongoing
Pay Rate: £14.00 per hour & Ethical upselling rewards-up to £6,000 in vouchers
Working Pattern: Full-time, 37.5 hours/week, Monday-Friday (between 08:00-18:00 on a 3-week rota)
Hybrid Working: 2 days per week (after training and competency achieved)
Training: 4 weeks (100% attendance required)

About the Role
Be part of the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology. We are looking for Customer Service Agents who will support and resolve customers queries.

You'll be the first point of contact-whether they reach out or we contact them-and you'll help resolve issues related to orders, billing, faults, and complaints. Working across multiple products (broadband, mobile, PSTN, and future services), you'll provide first time query resolution by using your listening and problem-solving skills to deliver a smooth and supportive experience.

Key Responsibilities
* Provide first-contact resolution across voice, chat, and digital channels
* Take ownership of customer issues and complaints
* Support across multiple products and services
* Guide customers on self-service options
* Follow processes and diagnostics accurately
* Contribute to continuous improvement activities

Skills Required
* Excellent communication and listening skills
* Strong problem-solving and decision-making
* Multi-product knowledge and system navigation
* Attention to detail and process adherence
* Resilience, adaptability, and accountability whilst working in a fast-paced environment
* Customer Service experience in a Call Centre

Benefits
* Competitive pay and reward incentives
* Hybrid working options
* Full paid training
* Access to Blue Arrow training portal
* Pension scheme
* 28 days paid holiday

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

My client is looking for a full time and permanentCustomer Support/Service Specialist, to join their dedicated and hard working Customer Service Team based at their Manufacturing facility in Middleton. They are looking for someone with good attention to detail, enjoys working in fast paced environments and likes to be part of a successful team. This role is a permanent position and can offer you some sustainability, away from temporary customer service roles. Hybrid working is offered after you training period with 2 days working from home allowed.

Duties and Areas of Responsibilities:

• Maintains and updates general customer data and pricing in the operating system.
• Manages and enters orders daily.
• Resolves any customer problems or complaints in a timely manner.
• Provide quotations to customers.
• Handles freight quotes.
• Handles daily invoicing.
• Manages intercompany orders (communication with sister companies about orders).
• Works closely together with Production, Sales, Accounting and Shipping departments.
• Knowledge, Skills, Abilities.
• Excellent interpersonal skills.
• Highly organized and disciplined.
• Ability to work in a very fast-paced multi-cultural environment.
• Strong client-facing and communication skills.
• Excellent knowledge of Microsoft Office Products.
• Hands-on mentality.
• Excellent work ethic and a strong sense of urgency.
• Excellent problem-solving skills.
• Excellent written and verbal skills.

You will be working typical office hours of 9-5 Mon-Fri.If you have any further questions about the role, please contact Keith Tottingham @ KAT Recruitment.

• A proactive management of customers' needs.
• Understanding customer needs and effectively managing customer queries
• Understanding how multiple areas of the business operate and how this impacts our contractors being paid
• Problem solving
• Developing and maintaining relationships with other departments within the company

• Team player
• Able to multitask
• Ability to remain calm under pressure
• Analytical
• Competent
• Keen to learn and develop
• Able to identify and prioritise tasks
• Good telephone manner

• Team and individual incentives
• Social events
• Diverse, friendly and active workplace

Job Title: Customer Service Coordinator

Location: Lancaster, LA1

Contract Details: Permanent, Full Time

Salary: Competitive (DOE) 26K plus annual bonus and monthly HBF Bonus

What Is the Role?

Be the voice of support. Make every customer interaction count.

We're on the lookout for customer-focused, solution-driven professionals to join our growing team and help us deliver an outstanding aftercare experience.

You don't need housing or construction experience, we're looking for customer-centric people with a genuine passion for service. Full training will be provided.

As a Customer Care Coordinator, you'll be at the heart of the customer journey, turning issues into solutions and ensuring every homeowner feels heard and supported. You'll work closely with site managers, operatives, and contractors to keep communication clear and resolutions on track.

You'll log issues, coordinate resources, and make sure everything runs smoothly, all while making a real difference to how our customers experience their new home.

What You'll Be Doing

• Supporting homeowners throughout their aftercare journey
• Handling defect queries clearly, promptly, and professionally
• Liaising with internal teams (Construction, Sales, Surveying, Technical) to ensure smooth communication
• Logging issues, raising work orders, and tracking progress to completion
• Providing general admin support to keep operations running efficiently

What We're Looking For

• Experience in a fast-paced, customer-facing role
• A confident communicator with strong attention to detail
• Calm under pressure, with a proactive approach to problem-solving
• Comfortable using Outlook, Excel, Word, and internal systems
• Most importantly someone who is genuinely passionate about delivering great service

Hours: Monday to Friday (Days)

About Our Client:
Join a leading UK house builder, dedicated to delivering exceptional homes and supporting vibrant communities. With a strong commitment to innovation, our client builds around 10,000 homes a year and operates across England, Wales, and Scotland. They are passionate about nurturing careers and providing opportunities for personal and professional growth.

Benefits & Perks:

• Health insurance
• Remote working options after training
• Paid training and career development
• Pension contribution matching
• Wellbeing support
• Free on-site car parking
• Access by public transport and close to park & ride

Responsibilities:
As a Customer Service Coordinator, you will:

• Provide effective support to homeowners and ensure timely communication regarding defects.
• Collaborate with site managers, maintenance operatives, and contractors to resolve customer issues.
• Record customer feedback accurately in the computer system and arrange appointments for problem resolution.
• Work closely with various departments to optimise communication and achieve company KPIs.
• Issue work orders to maintenance operatives and monitor progress until completion.
• Carry out general administrative duties while adhering to health, safety, and environmental policies.

Essential (Knowledge, skills, qualifications, experience):

• Previous experience in customer care within a fast-paced environment.
• Excellent communication skills and attention to detail.
• Ability to remain calm and focused under pressure, with proactive problem-solving skills.
• IT literate with proficiency in Word, Excel, and Outlook.

Desirable (Knowledge, skills, qualifications, experience):

• Experience in the housing or construction industry is a plus, though not essential.
• Familiarity with COINS software is advantageous, but training will be provided.

Technologies:

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with customer management systems (specific sg available).

How to apply:

Simply apply to this advert and/or send CV

Join us and start Building Your New Possible today!

Our client is an equal opportunities employer committed to diversity and inclusion within the workforce. They encourage applications from all backgrounds and walks of life.

Adecco is a disability-confident employer. It is i

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.