16 Medical Information jobs in the United Kingdom

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Medical Information Specialist with French**
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
**Division Specific Information**
Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients and healthcare providers. We engage with healthcare professionals, regulatory agencies and pharmaceutical customers to help them navigate regulatory and compliance requirements around the world. We run medical information inquiries, document adverse events and product complaints, report product launches, prepare standard responses to inquiries and develop process improvements for customer implementation.
**Discover Impactful Work:**
PPD is looking for medical information specialists for its growing Medical Communications department.
Start a career you will enjoy!
Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies.
As a front-line specialist in our medical information contact center you will represent PPD and the client(s) by providing concise, accurate and non-promotional information regarding the client's medicinal products or devices to healthcare professionals and patients.
**A day in the Life:**
+ d client procedures
+ Receiving medical information enquiries through various communication channels and documenting them in the appropriate database
+ Triaging and responding to the medical enquiries using client approved resources
+ Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client and regulatory guidelines
+ Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures
+ Attending team and client meetings
+ Performing assigned peer quality reviews
+ Performing other ad-hoc activities according to PPD
**Education**
+ A degree in a medical related field or life science degree e.g. Medicine, Pharmacy, Dentistry.
+ Fluency in French verbal and written.
+ Great communication skills in English
**Knowledge, Skills, Abilities**
+ Capability to efficiently use computer systems (hardware and software)
+ Organizational and time management skills
+ Attention to detail.
+ Customer service oriented - compassionate, empathetic, patient
+ Ability to work independently as well as part of a team
+ Ability to maintain a positive and professional manner in challenging circumstances.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
**Accessibility/Disability** **Access**
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include
Careers at Thermo Fisher Scientific | Thermo Fisher Scientific jobs
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Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Use your scientific and foreign language expertise to join the** **world's leading comprehensive pharmaceutical safety services organization** **at on a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.**
**RESPONSIBILITIES**
**Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.**
**Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.**
**Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data.**
**Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff.**
**Establish and maintain effective team project service operations communications**
**Liaise with Project Manager by proactively identifying issues and proposing solutions**
**Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives**
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
**Must be a Pharmacist.**
**Excellent written and verbal skills in** **English (min. C1) and German language (min. C2 or native).**
**Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.**
**Excellent attention to detail and accuracy maintaining consistently high-quality standards.**
**Excellent organizational skills and time management skills.**
**Ability to establish and maintain effective working relationships with coworkers, managers and clients.**
**Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.**
**MINIMUM REQUIRED EDUCATION AND EXPERIENCE**
**Bachelor's Degree in Pharmacy**
**Fluency in English (min. C1 level) and native level of German language.**
**This role is not available for UK visa sponsorship**
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

**Use your scientific and foreign language expertise to join the** **world's leading comprehensive pharmaceutical safety services organization** **at on a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.**
**RESPONSIBILITIES**
**Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.**
**Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.**
**Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data.**
**Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff.**
**Establish and maintain effective team project service operations communications**
**Liaise with Project Manager by proactively identifying issues and proposing solutions**
**Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives**
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
**Must be a Pharmacist.**
**Excellent written and verbal skills in** **English (min. C1) and German language (min. C2 or native).**
**Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.**
**Excellent attention to detail and accuracy maintaining consistently high-quality standards.**
**Excellent organizational skills and time management skills.**
**Ability to establish and maintain effective working relationships with coworkers, managers and clients.**
**Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.**
**MINIMUM REQUIRED EDUCATION AND EXPERIENCE**
**Bachelor's Degree in Pharmacy**
**Fluency in English (min. C1 level) and native level of German language.**
**This role is not available for UK visa sponsorship**
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

**Use your scientific and foreign language expertise to join the** **world's leading comprehensive pharmaceutical safety services organization** **at on a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.**
**RESPONSIBILITIES**
**Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.**
**Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.**
**Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data.**
**Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff.**
**Establish and maintain effective team project service operations communications**
**Liaise with Project Manager by proactively identifying issues and proposing solutions**
**Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives**
**REQUIRED KNOWLEDGE, SKILLS AND ABILITIES**
**Must be a Pharmacist.**
**Excellent written and verbal skills in** **English (min. C1) and German language (min. C2 or native).**
**Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.**
**Excellent attention to detail and accuracy maintaining consistently high-quality standards.**
**Excellent organizational skills and time management skills.**
**Ability to establish and maintain effective working relationships with coworkers, managers and clients.**
**Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.**
**MINIMUM REQUIRED EDUCATION AND EXPERIENCE**
**Bachelor's Degree in Pharmacy**
**Fluency in English (min. C1 level) and native level of German language.**
**This role is not available for UK visa sponsorship**
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

We currently have an exciting opportunity for a **Senior Clinical Data Management Analyst** to join our Data Management team, **an ideal leadership role** . The role comprises of providing team leadership and **clinical data mangement** expertise for the Clinical Affairs and R&D departments across Abbott's Diabetes Care product range.
We are keen to hear from candidates looking for an opportunity to make an impact at work and contribute to patient health for the next generation of glucose monitoring technology.
**The Opportunity**
In this role, you would be joining a vibrant, friendly and inclusive group of Data Managers, EDC programmers and Statistical Programmers, where you can expect to work across a varied range of clinical trials and R&D projects.
Key activities as a Senior Clinical Data Management Analyst include:
+ Utilising your passion for team leadership, people management, and talent development / mentoring.
+ Lead and direct data management activities in support of Clinical Affairs and R&D.
+ Develop and maintain data management processes, procedures, and best practices.
+ Support clinical studies, including CRF design/review, database build and validation, creation of data management documents.
+ Participate in clinical study teams and liaise with other departmental groups to establish priorities and communicate schedules.
**Essential Skills and Experience**
You will have a BSc (or higher) in a scientific or technical discipline. Previous experience working in a regulated clinical data management environment is advantageous.
We will expect you to be able to successfully contribute to and manage a small number of projects, and work with colleagues from a range of backgrounds to implement data management processes. Additionally, you'll need to be adaptable, have a keen eye for detail, excellent written and verbal communication abilities, strong collaboration and team-working skills.
**About Abbott**
Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it's next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
As the Industry Leader, Abbott's Diabetes Care team designs, develops and manufactures glucose monitoring systems for use in both home and hospital settings. We have a Centre of Excellence in Witney for the development and manufacture of electrodes and biosensors used by patients and healthcare professionals for the day-to-day management of diabetes. The site, and its Data Management Team, has been instrumental in the research, development and manufacture of the FreeStyle Libre Flash Glucose Monitoring System as well as exciting developments in the Libre family including FreeStyle Libre 2, FreeStyle Libre 3 and the Libre Sense system. We are passionate about doing work that improves the quality of people's lives.
Abbott offers a highly competitive salary and attractive benefits package which includes a defined-contribution pension scheme, a share ownership scheme, private healthcare, life assurance, lift share scheme and a flexible benefits scheme which you can tailor to your own requirements. Here at Abbott, we like to help our employees live life to the fullest, and therefore we offer a range of optional initiatives for you to get involved in, including onsite allotments, couch to 5k campaigns, bee keeping, yoga and more!
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

The Senior Local Lab Handling Coordinator is responsible for defining and continually improving the responsibilities of the Local Lab Handling Coordinators and the process for managing local laboratory information. In addition, this senior role will act as the team leader and subject matter expert for the Local Lab Handling Coordinators.
The Senior Local Lab Handling Coordinator is also responsible for collaborating with internal and external partners to obtain the information required, per the protocol, to enter local laboratory information into the Electronic Data Capture (EDC) system. This role will also be responsible for updating local laboratory information, as needed, throughout the progression of clinical trials in the EDC system. In addition, this role work with the relevant parties to ensure that complete and accurate analyte and reference range information is available in the EDC system for clinical trials in a timely manner.
**Summary of the Essential Functions of the Job**
+ Defines the responsibilities of the Local Land Handling Coordinators as well as the process for managing local laboratory information
+ Receives relevant local laboratory information from investigative sites and transcribes this information into the EDC system or into a template to be imported into the EDC system
+ Crosschecks the information provided with the protocol to certify that all required analytes are accounted for
+ Works with the Clinical Data Managers (CDMs), Clinical Research Associates (CRAs) and investigative sites to clarify any source documentation issues and obtain any further updates which might be needed
+ Regular attendance at Clinical Data Management group meetings and any departmental trainings
+ Serve as a mentor to team members by guiding work, resolving challenges, and offering support
**Minimum Requirements**
+ Bachelor's Degree or equivalent experience in clinical research or similar field
+ At least 3 years of clinical or lab data review experience with experience reviewing lab/analyte data and/or lab source documentation
+ Experience with Electronic Data Capture (EDC) system(s) preferred
+ Oncology and/or Inflammatory therapeutic area experience preferred
**This role is not eligible for UK visa sponsorship**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

The Senior Local Lab Handling Coordinator is responsible for defining and continually improving the responsibilities of the Local Lab Handling Coordinators and the process for managing local laboratory information. In addition, this senior role will act as the team leader and subject matter expert for the Local Lab Handling Coordinators.
The Senior Local Lab Handling Coordinator is also responsible for collaborating with internal and external partners to obtain the information required, per the protocol, to enter local laboratory information into the Electronic Data Capture (EDC) system. This role will also be responsible for updating local laboratory information, as needed, throughout the progression of clinical trials in the EDC system. In addition, this role work with the relevant parties to ensure that complete and accurate analyte and reference range information is available in the EDC system for clinical trials in a timely manner.
**Summary of the Essential Functions of the Job**
+ Defines the responsibilities of the Local Land Handling Coordinators as well as the process for managing local laboratory information
+ Receives relevant local laboratory information from investigative sites and transcribes this information into the EDC system or into a template to be imported into the EDC system
+ Crosschecks the information provided with the protocol to certify that all required analytes are accounted for
+ Works with the Clinical Data Managers (CDMs), Clinical Research Associates (CRAs) and investigative sites to clarify any source documentation issues and obtain any further updates which might be needed
+ Regular attendance at Clinical Data Management group meetings and any departmental trainings
+ Serve as a mentor to team members by guiding work, resolving challenges, and offering support
**Minimum Requirements**
+ Bachelor's Degree or equivalent experience in clinical research or similar field
+ At least 3 years of clinical or lab data review experience with experience reviewing lab/analyte data and/or lab source documentation
+ Experience with Electronic Data Capture (EDC) system(s) preferred
+ Oncology and/or Inflammatory therapeutic area experience preferred
**This role is not eligible for UK visa sponsorship**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

The CDM will perform scientific (complex) clinical data review in close collaboration with the Study Responsible Physicians (SRP) and Study Responsible Scientists (SRS).
Deliverables:
- Services rendered will adhere to applicable Client SOPs, WIs, policies, local regulatory requirements, ICH-GCP, etc.
- Provides scientific data review support for more than one low to moderate complexity trial or one high complexity trial.
- The data management expert who, within the therapeutic area, is performing scientific (complex) clinical data review in close collaboration with the Study Responsible Physicians (SRP) and Study Responsible Scientists (SRS). Tapping into technical and clinical expertise, closely collaborating with the SRP, SRS, Data Management functions and the rest of the study team members when implementing the data management related activities for protocols, with focus on more complex indication and therapy related elements of the study. Reviews all necessary data flows, the Data Management Plans and performs continuous (complex) data review activities on the studies in the assigned program.
- Involved in study related activities from the protocol design stage onwards, providing input into the study specific and/or indication specific data collection tools.
- Reviews (complex) scientific study data, manages CDM and SRS/SRP related queries in eDC system and holds discussions with SRS/SRP. Involvement in other review activities (e.g., Coding, SAE reconciliation) is possible. Leads and/or attends meetings as appropriate.
- Takes a leadership role with SRP/SRS and collaborates with the GDM to establish, align and confirm scientific clinical data review expectations for assigned trial(s).
- With the trial customer, CRO and other functional partners in relation to CDM related activities:
o Reviews content and integration requirements for eCRF and other data collection tools
o Establishes conventions and quality expectations for clinical data.
o Set timelines and follow-up regularly to ensure delivery of all Clinical Data Management milestones
- Creates the Integrated Review Plan ensuring appropriate quality, scientific content, organization, clarity, accuracy, format, and consistency. Reviews related clinical data management documents. Ensures compliance with regulatory guidelines and documentation requirements.
- Ensures real-time inspection readiness of all assigned deliverables for the trial; participate in Regulatory Agency inspection and Client internal audits as necessary.
- Plans and tracks applicable CDM deliverables. Ensures CDM deliverables are on time.
- Takes a leadership role in collaborating with the SRS/SRP to ensure that DM and Therapeutic Area trial needs and deliverables are met.
- Identifies and communicates lessons learned, best practices and frequently asked questions at the trial level.
- Identifies and participates in process, system, and tool improvement initiatives within clinical data management.
Therapeutic Area - Oncology, Cardiovascular and Immunology
**Education/Experience**
- BS/BA degree or higher preferably in Health Sciences, or BS/BA degree or higher with professional clinical experience/exposure.
- 5 years Data management experience. Data Management experience preferably including clinical data review or significant experience with clinical data review. Knowledge in medical terminology would be preferable
- Collaboration with Clinical teams.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled

Medical Records Operative| FT| Permanent| Droitwich Spa/Worcester| Competitive Salary

We are one of the UK's leading independent hospital groups and the largest in terms of revenue. From our 39 hospitals and 33 clinics, medical centres and consulting rooms across England, Wales, and Scotland, we provide diagnostics, inpatient, day case and outpatient care in areas including orthopaedics, gynaecology, cardiology, neurology, oncology, and general surgery. We also operate a network of private GPs and provide occupational health services to over 700 corporate clients. We are the principal independent provider by volume of knee and hip operations in the United Kingdom.

The group was founded with the acquisition and re-branding of 25 Bupa hospitals in 2007. Since then, Spire Healthcare has made significant capital investments in its estate and continues to deliver successful and award-winning clinical outcomes and high levels of patient satisfaction. Spire is listed on the London Stock Exchange and is a member of the FTSE 250. We were the first private hospital provider to publish outcomes data on our website and we have received awards for our clinical quality and high levels of patient satisfaction.

Spire Healthcare is committed to the highest quality of patient care. Working in partnership with over 8,760 experienced consultants, we delivered tailored, personalised care to approximately 926,500 inpatients, outpatients, and day case patients in 2022.

Patients, consultants, and general practitioners trust Spire Healthcare to deliver the high-quality care they expect from a leading private healthcare provider. For us, it's more than just treating patients, it's about looking after people.

We are now looking for Operatives to join us in our Medical Records department. This will be based in either Worcester or Droitwich Spa.

Key Responsibilities:

• Receiving electronic file & container requests from hospitals.
li>Converting hospital requests in to work orders.
• Picking, securing and directing files and containers to the Warehouse for transporting.
• Administrating file returns from all hospitals. Processing file adds and refiles.
• Adhering to company records retention HOP-30 policy & destruction protocol.
• Data entry
• Administrative barcode production & affixation.
• Processing emergency requests in an efficient manner
• Communicating efficiently with customers. Taking ownership of day-to-day queries through to resolution & liaising with hospitals to ensure smooth and efficient delivery of systems & services.
• Liaising with drivers about due deliveries.
• Complying with statutory requirements and Care Quality Commission regulations
• Adhering to training manual and process flows as appropriate
• Liaising with Warehouse Supervisors / Managers.
• Responsible for adhering to the confidentiality of Spire Healthcare material, and complying with Spire's information security policies and standards.

Key Requirements:

• Effectively able to collaborate with others.
• Good interpersonal skills and the ability to communicate with people at all levels.
• PC literacy. You will be required to undertake training on O'Neil, Track & Trace and Bar Code software. You must also have a sound knowledge of Microsoft applications.
• Good organisational and customer service skills, as well as the ability to work on own initiative with minimal supervision.
• Ability to work to strict deadlines
• Attention to detail; high accuracy and diligence.
• Experience of working in a warehouse/records management centre environment, with experience of healthcare and records management functions is preferred.
• Awareness of health and safety legislation.
• Forklift (VNA) driver experience desirable, but training can be provided, this will involve working at height throughout the shift.

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free wellness screening
• Private medical insurance
• Life assurance

Spire Healthcare is committed to creating an environment that will attract, retain, and motivate its people. We are an equal opportunities employer, committed to the health and wellbeing of all our colleagues and consultants.

We firmly believe that it is our people that make the business successful, and everyone should have the opportunity to work in a motivated team, free from discrimination on any grounds. We, therefore, are keen to receive and review applications from all candidates of under-represented groups who feel they offer the requisite skills.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact:

For us, it's more than just treating patients; it's about looking after people.