1,554 Operation Support jobs in the United Kingdom

Operations Support Coordinator (APAC)

We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers.

This is a full-time role based in our head office in King’s Cross, The Coal Office London.

Our Story

Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors.

The company has a well-established global customer base which has achieved double digit growth over recent years.

The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at

About the Role

As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC.

Key Responsibilities include:

• Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation
• Claim processing : Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes
• Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow.
• Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns.
• Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments

About You

We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience.

You will have a mix of these experiences, skills, and qualities:

• Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail.
• Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English . Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication.
• A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work.
• Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated.
• A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver.
• Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous.

For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands.

We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

Operations Support Coordinator (APAC)

We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers.

This is a full-time role based in our head office in King’s Cross, The Coal Office London.

Our Story

Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors.

The company has a well-established global customer base which has achieved double digit growth over recent years.

The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at

About the Role

As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC.

Key Responsibilities include:

• Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation
• Claim processing : Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes
• Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow.
• Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns.
• Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments

About You

We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience.

You will have a mix of these experiences, skills, and qualities:

• Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail.
• Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English . Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication.
• A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work.
• Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated.
• A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver.
• Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous.

For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands.

We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

岗位职责

1. 跨层级协同：对接集团及洲际工作，传递计划、政策至单仓；跟进运营事项落地，同步会议信息并闭环待办任务。
2. 人员能力建设：搭建岗位胜任力体系，支撑质量与经营分析；制定一线成长计划，含新员工提效、老员工跨岗认证及班组长培训。
3. 月度编制规划：结合单量预测与单仓实际，制定月度人员编制，保障成本可控与效率达标。
4. 用工动态调整：监控单量波动及效率变化，及时修正用工计划，平衡生产稳定与成本控制。

岗位要求

1. 本科及以上学历，优秀经验者可放宽。
2. 具备大促全流程经验，含人力测算、过程调整、复盘总结及日常监控。
3. 成本意识强，能平衡人员规划中的成本与效率。
4. 项目管控能力突出，可完成需求确认、过程监控及经验沉淀。
5. 熟练运用 Excel 高级功能，包括自动运算、数据库及宏操作。

Job Responsibilities：

1. Cross-level Collaboration: Coordinate with Group and Intercontinental teams, convey plans and policies to individual warehouses; follow up on operational implementation, synchronize meeting information, and close the loop on pending tasks.
2. Personnel Capacity Building: Build a competency system to support quality and operational analysis; formulate frontline growth plans, including new employee efficiency improvement, cross-functional certification for veteran employees, and team leader training.
3. Monthly Staffing Planning: Develop monthly staffing plans based on order volume forecasts and individual warehouse actuals to ensure cost control and meet efficiency targets.
4. Dynamic Staffing Adjustment: Monitor order volume fluctuations and efficiency changes, and promptly adjust staffing plans to balance production stability and cost control.

Job Requirements：

1. Bachelor's degree or above; requirements may be relaxed for those with outstanding experience.
2. Experience with the entire promotion process, including manpower estimation, process adjustments, review and summary, and daily monitoring.
3. Strong cost awareness and the ability to balance cost and efficiency in staffing planning.
4. Excellent project management skills, capable of completing requirements confirmation, process monitoring, and experience accumulation.
5. Proficient in advanced Excel functions, including automatic calculations, database operations, and macros.

Are you a Scheduler or Planner looking for your next role?

Do you have Utilities or Water experience?
 
Our client a leading utilities contractor is currently looking for a Operational Support Supervisor to join their already successful team working out of their offices in the Dartford area, starting on a contract basis paying equivalent salary up to £29,000 per annum dependant on experience.
 
This will be starting on a 6 month contract with a view that it may be long term for the right person.
 
Reporting to the Plumbing Area Managers the ideal person will be involved in planning and coordinating the work allocation for Engineers. (Training will be provided)
 
 
Key Duties:
 
·Liaise with Engineers, Field Supervisors and Operatives.
·Provide accurate information to all Supervisors.
·Ensure all jobs are planned and coordinated so they run as efficiently as possible.
·Monitor the progress of all plumbers working on the designated contract and update the related company and Client systems.
·Resolving any planning queries or issues.
·Aiding in setting up new starter.
 
Additional Competencies Preferred
·Environmental Awareness
·Utilities Awareness
·Customer Service Awareness
·Excel and Microsoft word
 
If interested, please do apply with your up to date CV and if successful we will be in touch.
 
Mario
 
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you with to withdraw your consent please contact us 
 
 
 

Apply today to work as an Operational Support Administrator for our client's brand newly built distribution center at one of their sites based in Stanford-Le-Hope (London Thames Gateway)!

The rate of pay is:
- Days £14.58 per hour
- Nights £6.76 per hour (Night Shift Premium included in a basic rate between 22:00-06:00)
Overtime is available and paid at 1.37 per hour.

This is a full-time role working 5 days per week, 8-hour shifts. The shift is rotational, a combination of days or a fixed night shift:
- 6am to 2pm
- 2pm to 10pm
- 10pm to 6am
Applicants must be able to work 2 weekends in a row and then have 2 weekends in a row off (rota given). 30 minutes unpaid break.

Your Time at Work

As an Operational Support Administrator your responsibility will be to:

- Ensure flow of inbound, outbound, and picked goods movement to and from the site in a timely manner
- Support First Line Managers with workforce planning, in line with delivery schedules and site capacity
- Ensure that all site systems are updated accurately and timely to meet site KPI
- Manage bay allocations
- Adhere to the health and safety procedures of the site at all times
- Supporting the site to keep it safe by reporting any unsafe practices
- Liaise with external and internal contacts, including customers and hauliers
- General admin duties as requested by the operation (including note taking, report monitoring, and management of other tasks)
- Monitor and review operational issues and report to First Line Managers or Shift Managers
- Ensure that customer-specific procedures are followed

Our Perfect Worker

Our perfect worker:

- Must be over 18 years old
- Able to work full-time and on weekends
- Reliable, punctual with good communication skills, positive attitude and able to work on own initiative
- IT literate
- Experienced in Yard Management System/Warehouse Management System
- Working previously as a Team Leader/Supervisor/Admin in a warehouse environment

Key Information and Benefits

- Earn 4.58- 1.37 per hour
- Full-time
- On-site support from Staffline
- Canteen on site
- Free car parking on site
- PPE provided
- Opportunities for overtime

Job ref 1DHLM

About Staffline

Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Are you organised, detail-oriented, and passionate about supporting public services? We are looking for a proactive Operational Support Officer to join our WRBS Operational Support team. This is a fantastic opportunity to contribute to the smooth running of essential services that support our community.



What You'll Be Doing:

• Managing incoming correspondence and routing it securely and efficiently.
• Scanning and indexing documents into our Electronic Document Management (EDM) system.
• Supporting staff and customers by responding to emails and escalating complex queries.
• Coordinating purchases and payments for goods and services.
• Handling sensitive documents securely and ensuring their safe return.
• Providing general administrative support across WRBS services.

Essential Skills & Experience:

• Educated to NQF Level 1 or equivalent.
• Competent in using computer systems.
• Strong administrative and document handling skills.
• Excellent communication and customer service abilities.
• Ability to manage conflicting demands and meet deadlines.
• A methodical and flexible team player.
• Experience in providing first-line support to staff and customers.

Commitments:

• Upholding confidentiality and data protection standards.
• Adhering to Health & Safety and Equalities policies.
• Embracing change and continuous improvement.

Job Role: Operational Support Agent
Hours: Monday to Friday, 40-hour week.
Location: Preston, PR26 7UX
Pay: 12.82 per hour

Manpower is pleased to be recruiting for one of our National Clients for an Operational Support Agent based in Liverpool, on a temp basis. This job role is to help with the day to day running of the office and to support the drivers.

Your Responsibilities

• Dealing with internal drivers and answering any queries they may have with regards to deliveries
• General administration duties
• Analysing data
• Liaising with other departments
• Speaking to customers regarding parcel delivery where necessary
• Archiving and sorting paperwork
• Tracking any parcels where necessary

Qualifications and Essentials

• Must be IT Literate
• Must have previous experience within administration.
• Previous customer service experience is desirable.
• Happy to communicate throughout the team and liaise with other departments.

Are you a Scheduler or Planner looking for your next role?

Do you have Utilities or Water experience?
 
Our client a leading utilities contractor is currently looking for a Operational Support Supervisor to join their already successful team working out of their offices in the Dartford area, starting on a contract basis paying equivalent salary up to £29,000 per annum dependant on experience.
 
This will be starting on a 6 month contract with a view that it may be long term for the right person.
 
Reporting to the Plumbing Area Managers the ideal person will be involved in planning and coordinating the work allocation for Engineers. (Training will be provided)
 
 
Key Duties:
 
·Liaise with Engineers, Field Supervisors and Operatives.
·Provide accurate information to all Supervisors.
·Ensure all jobs are planned and coordinated so they run as efficiently as possible.
·Monitor the progress of all plumbers working on the designated contract and update the related company and Client systems.
·Resolving any planning queries or issues.
·Aiding in setting up new starter.
 
Additional Competencies Preferred
·Environmental Awareness
·Utilities Awareness
·Customer Service Awareness
·Excel and Microsoft word
 
If interested, please do apply with your up to date CV and if successful we will be in touch.
 
Mario
 
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you with to withdraw your consent please contact us 
 
 
 

Are you organised, detail-oriented, and passionate about supporting public services? We are looking for a proactive Operational Support Officer to join our WRBS Operational Support team. This is a fantastic opportunity to contribute to the smooth running of essential services that support our community.



What You'll Be Doing:

• Managing incoming correspondence and routing it securely and efficiently.
• Scanning and indexing documents into our Electronic Document Management (EDM) system.
• Supporting staff and customers by responding to emails and escalating complex queries.
• Coordinating purchases and payments for goods and services.
• Handling sensitive documents securely and ensuring their safe return.
• Providing general administrative support across WRBS services.

Essential Skills & Experience:

• Educated to NQF Level 1 or equivalent.
• Competent in using computer systems.
• Strong administrative and document handling skills.
• Excellent communication and customer service abilities.
• Ability to manage conflicting demands and meet deadlines.
• A methodical and flexible team player.
• Experience in providing first-line support to staff and customers.

Commitments:

• Upholding confidentiality and data protection standards.
• Adhering to Health & Safety and Equalities policies.
• Embracing change and continuous improvement.