3 Ophthalmic Technician jobs in the United Kingdom

We have an exciting opportunity for a motivated, enthusiastic and forward thinking individual, willing to learn new things to join our growing friendly and highly professional team.

The successful candidate will be responsible for assisting in surgical and administrative duties and performing ophthalmic diagnostic testing. A customer-facing role for someone who must possess the patience and determination to provide a positive empathetic experience for our patient's by working with them to ensure all their needs are consistently met.

The ideal candidate will have excellent attention to detail with strong communication skills, who must be able to independently manage their workload and enjoy working in a fast-paced environment.

Main Duties/ Responsibilities

· Carrying out ophthalmic tests

· Under the indirect supervision of senior staff, the post holder will deliver a high standard of patient care when carrying out various diagnostic eye scans and vision assessments.

· Take responsibility for the care, usage, maintenance and cleaning of Specialist Ophthalmic equipment and preparation of consulting rooms – pre and post clinic.

· To undertake administrative and clerical duties as required. This will include inputting data using computer systems and the clinic’s electronic patient record system working at all times within information governance confidentiality standards

· Assist patient with their mobility in order that tests and examinations can be carried out

· Following agreed protocols and guidelines participate in the pre-operative assessment of ophthalmic patients.

Equipment

Be competent in testing patients with modern ophthalmic diagnostic equipment including but not limited to:

· iCare tonometer

· log MAR and Snellen Visual acuity Chart

· Biometry – IOL Master

· OCT scans & Fundus photography

· Corneal Topographer and tomographer

· Visual fields

Be capable of learning to use new equipment and upgrades safely and competently within a reasonable period of relevant training.

Skills and experience - Essential

Extensive experience in an Ophthalmology setting (e.g hospital/ optician)

Completion of ophthalmic competencies including installation of eye drops, pre-operative assessment and specialist equipment

Experience of dealing with members of the public

Understands the importance of confidentiality.

Working knowledge of ophthalmic conditions / equipment and techniques

High levels of accuracy and excellent hand-eye coordination

Ability to deal with difficult situations

Excellent computer skills and problem-solving abilities

Excellent communication and interpersonal skills with strong customer focus

Attention to detail

Job Type: Full-time

Pay: £26,000.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• On-site free parking
• Medical insurance on completion of probation.

Ability to commute/relocate:

• London N12: reliably commute or plan to relocate before starting work (required)

Experience:

• ophthalmic: 1 year (preferred)

Work Location: In person

A renowned private medical clinic based on Harley Street urgently requires a Clinic Coordinator / Receptionist to meet and greet patients and coordinate diaries for clinicians and nurses. Housed in the most beautiful offices, the Clinic Coordinator / Receptionist role pays up to £30,000 plus benefits. We are looking for a minimum of 2 years of experience in customer-facing roles. This is a permanent role.

Hours: 42 hours a week, including a 1-hour lunch break. Shifts are typically 6:30-15:00, 08:00-16:30, 9:00-17:30, 9:30-18:00 and 12:00-20:30.

The candidates for the Clinic Coordinator/Receptionist position need to be self-motivated and eager to learn, as well as able to take direct feedback on board that is constructive but not personal, given the busy nature of the clinic.

Clinic Coordinator / Receptionist duties:

You will need to provide all the information that the client requires to enjoy their visit to the clinic.
Meet and greet patients and ensure all the patients’ needs are met while visiting the practice
Liaising with Surgeons, Optometrists, Nurses and Patient Care Coordinators to ensure the smooth running of the patient's journey within the clinic
Managing and coordinating multiple complex diaries of 8 Optometrists and 4 Surgeons.
Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors
Taking payments and processing refunds on several databases
Gathering feedback from patients via questionnaires, testimonials and electronic methods
Keeping clinic areas clean and tidy and of an excellent standard
To complete all relevant administration, including scanning patient information, booking appointments, preparing templates, updating patient databases and making sure legal documents are submitted correctly