45,377 Post Office jobs in the United Kingdom
Area Post Office Manager
Posted 5 days ago
Job Viewed
Job Description
Area Post Office Manager
North West
Our client are a large national retail business with a long established store base. Highly secure and an exceptional place to work, this is a superb opportunity to join the team.
They are looking to recruit an Area Post Office Manager to cover their Stores across the North West of England
More About the Role
As a Post Office Cluster Area Manager, you'll oversee the operations of multiple Post Offices, focusing on maximising transactions, profitability, and service standards. You'll ensure compliance with company and legal requirements while providing guidance and support to teams.
Heres What You Can Expect to be Doing
* Manage staffing, costs, uniforms, and equipment.
* Control stock and cash levels, ensuring accurate orders and audits.
* Adhere to Health & Safety guidelines and ensure staff are trained.
* Ensure compliance with Post Office Ltd procedures.
* Review stock and financial reports, ensuring accurate remittances and deliveries.
* Monitor customer service standards, security procedures, and handle complaints.
* Conduct branch visits to support operational improvements and team performance.
* Collaborate with Area Managers and communicate effectively with staff.
* Attend key meetings and assist in emergency office cover when needed.
A Few Things About You
Were seeking a positive, solution-focused leader with excellent communication skills and a passion for driving team success.
Youll need to be detail-oriented, proactive, and capable of identifying opportunities for improvement. Strong time management and
a customer-first approach are essential, as is the ability to inspire and support your team to deliver outstanding results. We are
looking for someone who has previous experience working in a Post Office preferably within a managerial role.
The Package
£40,000 Basic + Company Car & Package
By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.
If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours.
Postperson with Driving - March Post Delivery Office (PE15 8AA)
Posted 348 days ago
Job Viewed
Job Description
Delivery Postie with Driving
Job reference:
Location: March Delivery Office, PE15 8AA
Job type: Permanent contract
Hours: 40:00 hours per week, working 5 days across Monday - Sunday, working between 07:00 Flexible and 16:00 Flexible
Due to operational demand, you will be required to work one in four Sundays on a rota basis loaction (PE15 8AA)
There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.
Each year, we make billions of deliveries possible. Whatever the weather, come rain or shine, we show up. Because for us, it’s personal. For every person, from every walk of life, we deliver. From exam results and tax returns, to wedding invites or online purchases. You could be part of it. Part of the fabric of the nation, bringing trust to the doorstep. A Postie. Delivering for your local community, because you care about the people. The excited faces that open front doors and the small businesses run from bedrooms. It’s a physical job – but it keeps you fit. Interested? Join us and make a difference to the place you call home.
< >A bit about you• Upbeat, independent and self-motivated
• Organised, punctual and ready to deliver great customer service
• Think of yourself as a people-person and a friendly face in the community
• Happy walking for long periods and working outside in any weather
• Has a strong sense of community and takes pride in what you do
• Has a full UK manual driving licence with no more than 6 penalty points
What we do for you
To deliver on our ambition we want the best and that’s why we’re delighted to offer market leading pay and benefits for our sector. For bringing your best and serving our customers with pride, you can expect to receive:
p>• Pay that’s 10% above the market average in our sector, paid monthly with an hourly rate of £12.54p/hr• Overtime is paid at 1.25 x the normal hourly rate
• 22.5 days holiday, rising with length of service (pro-rata)
• Full uniform provided
• Company pension scheme with competitive contribution rates
• Lots of opportunity to develop a career, including our trainee manager roles and Apprentice Schemes
• Excellent family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Your Wellbeing - you and your family have 24/7 free access to services and tools to help support your physical and mental health, including financial and social support and advice
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
• Free stamps at Christmas
Time to apply
< r>
Ready to become a Postie and deliver for the people in your local community? Hit the apply button now . If your application is successful, the first step will be to invite you to an interview, so please expect a telephone call from one of our recruiters shortly.
Please click here , which will take you to the Information Checklist which lists the acceptable documents. In addition, please also view the Health Matrix, as this provides details of health-related elements you may need to consider.
Please ensure your contact details are up to date when submitting your application.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here:
Customer Service
Posted 12 days ago
Job Viewed
Job Description
We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Company Details
Customer Service
Posted 5 days ago
Job Viewed
Job Description
Customer Service Opportunities – Support the NHS
Location: Rossendale (on-site)
Pay: £12.27 – £2.67 per hour | Double time on Bank Holidays
Contract: Temporary to Permanent
Are you passionate about helping others and making a real difference in your community?
We are working with a valued NHS partner in Rossendale who is looking for dedicated individuals with previous customer service experience to join their growing team.
These are on-site roles, offering structured shift patterns to suit different schedules. In return, you’ll be part of a fantastic organisation that truly values its people and works around family commitments where possible.
The RolesEmergency Call Handler
- p>Answering calls from members of the public
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Recording information accurately and efficiently
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Responding with the correct support and escalation
-
Shifts available:
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5:00pm – 12:00am or 5:00pm – 11:00pm (4 on / 4 off rolling rota)
/li> -
12:30pm – 8:30pm (4 on / 4 off rolling rota)
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Equipment Line Support / Customer Service Advisor
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Speaking with prescribers and community care teams
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Identifying equipment issues and coordinating a fast response
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Arranging technicians to attend and resolve problems quickly
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Shifts available:
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8:00am – 5:00pm
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9:00am – 6:00pm
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10:00am – 7:00pm (fixed hours)
-
- < i>
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Double time on Bank Holidays
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Varied and interesting work – no two days are the same
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Temporary to permanent opportunities
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Be part of a team that makes a difference every single day
£12.27 – £12.67 r hour
< li>-
Previous customer service experience (face-to-face or telephone-based)
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Strong communication and problem-solving skills
-
Flexibility to work the shift patterns above
-
Willingness to undergo a DBS check (certificate required)
If you have strong communication skills, enjoy problem-solving, and want to support your local community, we would love to hear from you.
To apply, please send your CV to (url removed) or call (phone number removed) for a confidential chat
Customer Service
Posted 3 days ago
Job Viewed
Job Description
Our client is looking for a customer service expert to join their service support team and help deliver exceptional customer experiences. You'll work closely with Account Coordinators, Service Call Planners, 60+ field-based Service Technicians, and colleagues across the business.
Key Responsibilities as a customer service advisor:
- Handle inbound calls and emails, logging service calls accurately.
- Keep customers updated with ETAs and job progress, advising of any delays.
- Resolve customer complaints quickly and professionally.
- Collaborate with internal teams to ensure smooth service delivery.
What We're Looking For:
- Excellent telephone manner, calm under pressure.
- Experience in inbound customer service.
- Organised, methodical, and able to manage multiple tasks.
- A team player with a proactive attitude.
- SAP knowledge preferred
Apply now to be part of a friendly, customer-focused team where your work makes a real difference.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Service
Posted 4 days ago
Job Viewed
Job Description
Customer Service
Up to £30,000
Leicester, Hybrid
Full Time, Permanent
We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.
This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer success tasks. You will be at the heart of the business, helping to keep everything running smoothly, supporting key departments, and ensuring clients receive the best possible experience.
The role:
- Provide daily administrative support to Accounts, Sales, and Central Marketing teams
- Support the sales team by chasing contracts, agreements, and onboarding paperwork
- Keep CRM systems updated and accurate
- Escalate technical issues to the relevant internal teams when required
- Act as the first point of contact for portal-related queries from Members
- Support Marketing with campaign administration and coordination
- Assist with general administrative tasks and ad-hoc duties
- Carry out data entry and audits to ensure integrity and compliance
- Handle overflow support calls and log outcomes in the CRM
The candidate:
- Hands-on admin experience, ideally in accounts, sales, or marketing
- Comfortable using CRM systems and picking up new tools quickly
- A proactive attitude
- Strong eye for detail and pride in delivering accurate work
- Great communicator, confident with both written and verbal conversations
- Organised and able to juggle multiple tasks at once
- Customer-focused mindset, happy working with people inside and outside the business
What’s on offer:
- Salary up to £30,000
- Income Protection & Life Insurance
- Enhanced pension scheme
- 28 days annual leave bank holidays
- Sick pay scheme
- Flexible benefits package
Interested? Click ‘Apply’ today!
Customer Service
Posted 4 days ago
Job Viewed
Job Description
HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.
Location: Birkenhead
Pay: 12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound calls from customers relating to the service provided by the business
- Some outbound calls, but primarily all calls will be inbound
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters, text messages, and emails
- Inputting data onto the system
Requirements:
- Previous experience in a customer service based role is essential
- Telephone customer service based experience is preferred but not essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!
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Customer Service
Posted 5 days ago
Job Viewed
Job Description
Are you looking for a new role within Customer Services working for a fantastic organisation who are pioneers of sports hospitality sound?
You will have the opportunity to work with a team of experts in the management and sales of commercial hospitality programmes for some major international sporting events!
With decades of experience in the team, they just deliver hospitality, they redefine it; setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for their renowned clients and their aspirational events.
We are seeking an Arabic Customer Service Representative to join the team based in South Manchester. The UK headquarters with their talented workforce spanning 68 territories and 25+ nationalities.
This business specialises in Operations, Sales, Marketing, Customer Services and Event Production; all aligned with their mission and providing an exciting and purposeful place to work!
What you will be doing as an Arabic Customer Service Representative?
Based in the UK Headquarters, Wilmslow, you will be supporting the Hospitality operation for a major international club football event - hosted in USA
Manage customer enquiries via email, live chat and telephone, ensuring customers are advised on relevant Policies and Regulations
Support the Customer Service Team to ensure the timely delivery of the Official Hospitality Programme
Drafting and translation (where applicable) of internal documents or external communications
Data input using Microsoft packages, Salesforce CRM, and bespoke internal systems
Other administration tasks as required by the Customer Service Team Leader
Assist in the preparation of CRM communications, standardised customer responses, Frequently Asked Questions catalogue and other written informative documents
Compliance with any applicable company ISO requirements
What do you require for the role of Arabic Customer Service Representative?
Professional customer service experience able to deal with customers both face to face and remotely
Fluent to business standard in both English and Arabic
Excellent telephone manner
Self-motivated, conscientious
Courteous and pleasant disposition
Organisational, problem solving and time management skills
Able to work under pressure and to strict deadlines, with a flexible approach to working hours - due to the nature of the business being events and hospitality we need a can do approach to work
Knowledge of the main Microsoft Office tools (Outlook, Word, Excel and PowerPoint), and able to quickly learn bespoke applications and tools
Knowledge of Salesforce CRM would be an advantage
What you will love about the role of Spanish Customer Service Representative?
Salary up to 25,500k dependant on experience
Working hours are 09:00 - 18:00 or 08:30 - 17:30 Monday-Friday
25 Days Holidays + Bank Holidays
4 - 6 fixed term contract
Life insurance
Pension contribution
On site parking
1 day a week working from home once up and running in your role
Potential for international travel and attending sporting events
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Customer Service
Posted 5 days ago
Job Viewed
Job Description
We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.
-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7
Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions
What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Customer Service
Posted 5 days ago
Job Viewed
Job Description
As a customer service assistant your day-to-day duties will include, stocking our shelves, adhering to health and safety, keeping work area clean and tidy, assisting with customer queries, working on checkout efficiently during peak hours and dealing with customers in a polite and friendly manner.
Benefits:
- Long term opportunity with career progression opportunities
- Excellent employee benefits including healthcare
- Weekly pay
- Onsite bike storage
- Employee of the month awards and prizes
Pay rates:
12.75 - 17.05 per hour
Shifts:
Between
6am and 11pm (37.5 hours per week)
Any 5 days from 7 based on a Rota.