4 Train Operations jobs in the United Kingdom
Business & Admin Apprentice - Rail Operations Centre (ROC Three Bridges)
Posted today
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About Govia Thameslink Railway
Govia Thameslink Railway has nearly 7000 staff across the South East of the UK and we are the largest train operating company in the UK, operating Gatwick Express, Thameslink, Southern and Great Northern. We're here to introduce ground-breaking new technologies and carry out the biggest rail transformation in decades.
Working for us, you'll enjoy great company and industry benefits, including free travel on our services (Gatwick Express, Thameslink, Southern and Great Northern) and huge discounts with other UK and international train operators, including London Underground. You'll get a market leading pension, and fantastic discount schemes. You'll get an interesting and varied work schedule, in an environment where learning and progression are actively encouraged.
Want to use the latest tech to get millions of people to where they need to go each year?
Our Network Operations team do exactly that every day and are looking for three future focused apprentices to join the growing team! This is a fantastic opportunity to learn the behind the scenes operation of the railway from the ground up, while getting paid and gaining nationally recognised qualifications. Three Bridges Rail Operating Centre is responsible for the real time delivery of all Southern, Thameslink, Gatwick Express and Great Northern services.
To succeed in this role, you'll need to be an excellent communicator (written and verbal) and able to speak professionally and confidentially to staff at all levels. You'll be a dynamic self-starter with exceptional attention to detail. You'll need to be happy to work closely with colleagues, in the office, face-to-face around the business, via telephone and written communications. You'll exhibit professional behaviours and commit to championing diversity and inclusion initiatives.
As well as your structured apprenticeship, your learning will include:
- Reviewing the daily train service plan, working closely with managers to implement any required changes due to infrastructure, fleet and crew availability.
- Providing administration support to the Training & Support Services Team.
- Liaising with Network Rail to develop and implement on the day, very short-term train paths as necessary for train services.
- Working closely with Network Rail and other Train Operating Company managers to understand restrictions and the impact on train services.
- Work with the managers who lead and manage operational incidents within your geographical area.
- Continually improve the customer journey experience through collating and analysing data, identifying enhancements to process, service delivery, recovery and operational management.
- Work with customer information teams to ensure that customers are kept informed of any changes
On completion of your apprenticeship, you'll have a formal business & administration qualification, and a good understanding of what makes the railway run.
This is a fantastic opportunity for committed individuals to kick-start a career in a dynamic and progressive industry, which offers lifelong learning. At the end of the formal learning period (normally 12-18 months), we will seek to secure you a role as a fully-employed member of GTR and this will be subject to achievement of learning objectives as well as demonstration of key GTR values and behaviours.
Network Operations Business Support - Rail Operations Centre (ROC Three Bridges)
Posted today
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In this role you will provide high quality administrative support to the Network Operations Team of around 150 people based across, Three Bridges Rail Operating Centre, Victoria Control Point and York Rail Operating Centre. You will be responsible for producing and managing weekly rosters for the Network Operations Team, payroll returns, updating HR systems and ensure key information is available for Control Managers. As well as assisting the Office Manager with other duties that are required.
The following skills are required to perform this role:-
Skills:
- Time Management - Able to organise and plan how to divide your time on specific tasks in an efficient manner.
- Organisational Skills - Meeting deadlines and managing responsibilities effectively.
- Discretion and handling of confidential documentation.
- Accurate note & minute taking.
- Self Motivation and Resilience - The ability to cope with and rise to everyday challenges and to see past problems and find fulfilment in resolving issues.
- Conscientious - Is able to work diligently, with a positive attitude and be willing to take responsibility for their own actions.
- Attention Management - Can focus on details when needed and identify unusual or unexpected occurrences in control tasks or on the network.
- Interpersonal Relationships - Collaborating effectively with others to achieve common goals, addressing issues and finding solutions constructively.
- Multi-tasking - Successfully carrying out more than one task at a time and the prioritisation of demands on the basis of information coming from a number of different sources and switching between activities.
- Controlled Under Pressure - Able to act quickly and decisively in an emergency and other pressurised situations and to maintain the same quality of behaviour and performance.
- Planning and Decision Making - Anticipate future needs, set goals and reach mutually beneficial agreements.
- Communication & Engagement - Clear and concise verbal and written communication and able to speak professionally and confidentially to staff at all levels
- Willingness and Ability to Learn - The ability and motivation to be trained, retain information, apply it in the work environment and learn and develop on the job.
- Problem Solving - Identifying and solving issues effectively.
- Professional Behaviours - Exhibit professionalism by treating everyone with respect, project a positive attitude and commit to championing diversity and inclusion in the workplace.
Operations Manager - Rail
Posted 13 days ago
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Job Description
Midlands-based (Coventry to Preston patch)
c. £55,000 + Car Allowance + Benefits (including free First Class rail travel)
A leading Soft Facilities Management provider is seeking an experienced Operations Manager to take ownership of a key national rail cleaning contract. This role comes at a pivotal time, following the retirement of a long-standing manager, and offers the chance to oversee and further develop a £m contract with significant growth potential.
About the ContractSector : Rail – Soft FM
Coverage : London Euston to Edinburgh (majority of work between Coventry and Preston )
Sites : 16 primary stations and 9 First Class lounges
Current Value : £7 illion (with expansion opportunities)
Team : Direct line management of ~120 employed staff
Note: No agency staff permitted on this account
Full operational responsibility for delivery of cleaning services across the contract
Lead, manage and motivate a large, multi-site team across the Midlands rail network
Ensure compliance with service level agreements (SLAs) and safety standards
Manage budgets, resource planning, and performance reporting
Drive continuous improvement and identify opportunities for contract growth
Liaise closely with client stakeholders and internal support functions
Maintain high levels of employee engagement and operational excellence
Strong background in Soft FM / Rail / Transport cleaning operations
Proven experience managing large-scale teams across multiple sites
Excellent leadership, communication, and organisational skills
Commercially aware with ability to manage budgets and drive efficiencies
Able to travel frequently across the contract patch
Comfortable working in a regulated, customer-facing environment
Salary : circa 5,000
Car Allowance
Benefits : including free First Class rail travel across the network
Company pension, holidays, and additional perks
This role is Midlands-based , ideally located for travel between Coventry and Preston . Regular travel across the network is required.
Operations Manager - Rail
Posted today
Job Viewed
Job Description
Midlands-based (Coventry to Preston patch)
c. £55,000 + Car Allowance + Benefits (including free First Class rail travel)
A leading Soft Facilities Management provider is seeking an experienced Operations Manager to take ownership of a key national rail cleaning contract. This role comes at a pivotal time, following the retirement of a long-standing manager, and offers the chance to oversee and further develop a £m contract with significant growth potential.
About the ContractSector : Rail – Soft FM
Coverage : London Euston to Edinburgh (majority of work between Coventry and Preston )
Sites : 16 primary stations and 9 First Class lounges
Current Value : £7 illion (with expansion opportunities)
Team : Direct line management of ~120 employed staff
Note: No agency staff permitted on this account
Full operational responsibility for delivery of cleaning services across the contract
Lead, manage and motivate a large, multi-site team across the Midlands rail network
Ensure compliance with service level agreements (SLAs) and safety standards
Manage budgets, resource planning, and performance reporting
Drive continuous improvement and identify opportunities for contract growth
Liaise closely with client stakeholders and internal support functions
Maintain high levels of employee engagement and operational excellence
Strong background in Soft FM / Rail / Transport cleaning operations
Proven experience managing large-scale teams across multiple sites
Excellent leadership, communication, and organisational skills
Commercially aware with ability to manage budgets and drive efficiencies
Able to travel frequently across the contract patch
Comfortable working in a regulated, customer-facing environment
Salary : circa 5,000
Car Allowance
Benefits : including free First Class rail travel across the network
Company pension, holidays, and additional perks
This role is Midlands-based , ideally located for travel between Coventry and Preston . Regular travel across the network is required.
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