263 Payment jobs in the United Kingdom

Head of Payment

Permanent role

Job Location : London ( Hybrid)

Tech Stack: SWIFT, SEPA, BACS,PCI DSS, ACH, FedWire

Languages: SǪL, Python, R, REST

Payment Systems: SWIFT, SEPA, BACS, ACH. FedWire

Compliance G Security: PCI DSS, AML/KYC

Data Tools: Excel, Tableau, Oracle Financial Services (OFSAA), SAP FICO

Data Privacy G Regulations: Data encryption, Compliance Management (PCI DSS certification)

Must Have : Compliance with AML/KYC, PCI DSS, payment platforms (SWIFT, SEPA), risk management skills

Nice to have : Tableau, Oracle Financial Services (OFSAA), SAP FICO, certification in anti-money laundering (CAMS)

Requirements

Tech Stack: SWIFT, SEPA, BACS,PCI DSS, ACH, FedWire

Languages: SǪL, Python, R, REST

Payment Systems: SWIFT, SEPA, BACS, ACH. FedWire

Compliance G Security: PCI DSS, AML/KYC

Data Tools: Excel, Tableau, Oracle Financial Services (OFSAA), SAP FICO

Data Privacy G Regulations: Data encryption, Compliance Management (PCI DSS certification)

Must Have : Compliance with AML/KYC, PCI DSS, payment platforms (SWIFT, SEPA), risk management skills

Why this job matters

Are you someone who likes solving problems? Maybe you like having indepth conversations? If so, you have transferrable skills to succeed in a Payment Support role with Plusnet.

Why not use your skills to make a difference and join our Payment Support Team in Sheffield . You’ll be talking over the phone to customers who need support paying their bills and setting up payments. Having open and honest conversation and taking ownship is essential. You’ll be there for the customer supporting them all the way.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within Plusnet, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of  £25,087.00, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of Plusnet/EE/BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Job Tittle: Technical Delivery Manager (Payment)
Location: Chester (3 days a week on-site)
Contract Length: 12 Months
Working Hours: Full Time (40 hours per week)
Rate: Circa (Apply online only)/Day

Are you ready to elevate your career in the world of financial services? Our client, a leading global financial institution, is seeking a dynamic Technical Delivery Manager (Payment) to join their innovative team. If you have a passion for payments and a knack for leading cross-functional teams, we want to hear from you!

# What You Bring:
To thrive in this role, you should possess:

• Technical Delivery Experience: Proven track record in managing complex integration projects, particularly in the payment's domain.
• Payments Expertise: Strong background in payment flows and real-time payment implementations.
• Banking/Financial Services Background: Essential experience in a banking or financial services environment.
• Leadership Skills: Strong capability to lead technology delivery and inspire teams.
• Agile Delivery: hands-on experience with Agile methodologies, including Scrum and Kanban, to enhance delivery efficiency.
• Critical Thinking: An execution-oriented mindset with excellent problem-solving and decision-making skills.
• Finacle Knowledge: Familiarity with Finacle core banking implementations, including experience with the Finacle Data Model and version 11.x, is a plus.

# What You'll Do:
As the Technical Delivery Manager, you will take charge of delivering complex integration projects within a matrix organisation. Your role will involve:

• Leading Global Teams: Manage cross-functional teams across ASIA and EMEA, fostering collaboration and driving results.
• Driving Technology Delivery: Oversee end-to-end programme/project delivery and application Delivery from solution design to problem-solving, ensuring successful outcomes.
• Vendor Management: Collaborate with product and service vendors, expertly navigating the onshore-offshore delivery model.
• Stakeholder Engagement: Communicate effectively with stakeholders, providing project updates and aligning objectives.

# Why Join Us?
At our client, you will be part of an inclusive workplace that values diversity and encourages every employee to bring their unique strengths to the table. They are committed to fostering an environment where all teammates can thrive both personally and professionally.

# What's in It for You?

• Opportunity to work with a leading organisation in the financial services sector.
• A vibrant and supportive team culture that prioritises respect and collaboration.
• Flexibility of a full-time role with a balance of on-site and remote working.

If you're excited about making financial lives better and have the skills to lead impactful payment projects, we invite you to apply for this exceptional opportunity!

Ready to take the next step in your career? Apply now and join our client in shaping the future of financial services!

Note: Only shortlisted candidates will be contacted. Our client is an equal opportunity employer and embraces diversity in the workplace.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Thistle Initiatives is a multi-award-winning regulatory consultancy, providing expert compliance advice and support across the financial services sector. Our clients range from niche start-ups to long-established market leaders covering the following verticals: Financial Crime, Investments, Payment Services and Credit and Insurance.

We have a fantastic opportunity for the right individual to take advantage of developing a unique career with Thistle in delivering a range of financial services compliance solutions for those firms regulated by the FCA under the Payment Services Regulations.

Thistle is looking for an individual to join the team that is passionate about Payment Services and has a strong drive to learn and succeed. This opportunity provides a unique opportunity for the right individual to take advantage of developing a career with Thistle in delivering a range of financial services compliance solutions for those firms regulated by the FCA under the Payment Services Regulations. The individual should be able to demonstrate knowledge and experience in financial services compliance, ideally with exposure to the Payment Services sector. They should be enthusiastic about supporting a variety of firms with their compliance requirements.

Key responsibilities

Responsibilities are wide-ranging and varied, given the exciting projects we work on. We are keen to speak to people with a passion for problem solving, building products, mentoring and growing success teams, and delivering high quality outputs.

Client & Stakeholder Management

• Act as a trusted advisor, building strong relationships with clients and gaining a deep understanding their business models.
• Lead client projects from inception to completion, ensuring high-quality, timely delivery, and client satisfaction.
• Support the Payment Services Partner in responding to client inquiries, identifying opportunities, and converting leads into new business.
• Contribute to business development efforts by identifying growth opportunities, participating in proposals and pitches, and helping to expand the firm’s client base.
• Present findings, recommendations, and reports to senior stakeholders, boards, and regulators, ensuring clarity, accuracy, and regulatory alignment.

Regulatory Compliance & Advisory

• Provide expert guidance on regulatory requirements, industry standards, and best practices.
• Conduct regulatory gap analyses and compliance assessments for clients.
• Develop and implement compliance frameworks, policies, and procedures tailored to client needs.
• Monitor regulatory changes and assess their impact on client operations.
• Liaise with regulators and support clients through licensing, audits, and regulatory interactions.

Risk Management & Governance

• Develop and oversee risk management frameworks, including identification, assessment, and mitigation strategies.
• Conduct risk assessments, internal audits, and control reviews.
• Support clients in enhancing corporate governance structures and internal control mechanisms.

Sales, Marketing and Business Development

• Identify and pursue opportunities to expand the firm’s regulatory, risk, and compliance services, generating new business opportunities.
• Lead the preparation and delivery of proposals, tailoring solutions to client needs and successfully concluding sales.
• Take ownership of client and sales inquiries, coordinating responses with senior management and converting leads into new engagements.
• Build and maintain a strong professional network, attending industry events, seminars, and discussion groups to promote the firm’s services.
• Stay informed of regulatory and legislative changes, assessing their impact on target markets and developing relevant client solutions.
• Support the firm’s strategic growth by identifying opportunities for service expansion across multiple sectors.
• Contribute to the firm’s thought leadership by producing blogs, articles, and other content that showcases industry insights and promotes the firm’s expertise in regulatory compliance and risk management.
• Actively seek upselling and cross-selling opportunities within existing client relationships to enhance service delivery and revenue growth.

Team Management

• Provide line management, coaching, and development to more junior team members, supporting their professional growth and career development.
• Play an active role in training, knowledge sharing, and upskilling within the team to maintain high standards of regulatory expertise.
• Support the relevant Partner in managing and motivating a team of compliance and risk professionals, ensuring high-quality service delivery to clients.
• Foster a collaborative and high-performance team culture, providing guidance on best practices and regulatory developments.
• Assist in resource planning and workload management to optimise team efficiency and service delivery.

This role is not limited to the above duties. Due to the nature of the market, you will need to be adaptable and open to change in this position.

Key Competences

Behavioural

• Commercial Awareness : Must be mindful of the commercial objectives of the firm when delivering compliance assistance
• Commitment & enthusiasm : Should have a desire to see themselves and the firm succeed
• Embraces change : Should be adaptable to the changing requirements of the business and be keen to develop new skills
• Communication : Ability to communicate openly and effectively, both internally and externally, in order to deliver the requirements of our client firms, with the ability to adapt to different audiences
• Personal Credibility : Must be able to establish and maintain trusting relationships with others
• Team working : Foster effective and productive working relationships (should be considerate to the needs and opinions of others)
• Pro-activity : Must actively seek new tasks and have a growth mindset
• Self-driven : The ability to work autonomously and as a team player
• Determined: Have the resilience and tenacity to support projects from start to finish
• Written communication skills : Should have the ability to draft written communications and documentation in an articulate way and to a high standard
• Individual working : Must be able to work under own initiative identifying when referral needs to be made
• Time management : Must be able to prioritise and manage time and tasks effectively, this includes a readiness to delegate where possible with efficient organisation and time management skills

Technical

• In-depth understanding of FCA regulatory frameworks (e.g., Payment Services Regulations, Electronic Money Regulations, Consumer Duty)
• Strong working knowledge of regulatory handbooks, guidance, and consultation processes
• Skilled in gap analyses, readiness assessments, and remediation planning

Drafting and reviewing policies and procedures aligned to regulatory expectations

Experience/Qualifications

• Relevant Financial Services or Consultancy background.
• Educational attainment at degree level desirable but not essential.
• Recent and relevant experience in a similar role including exposure to people management and development.
• Be numerate, articulate, and analytical and competent with all Microsoft packages.
• Demonstrate an ability to solve problems in a rational manner.
• Ability to demonstrate an awareness of the immediate and the wider implications when applying regulation in practice.
• Ability to conduct thorough research and analyse data.

We offer

• Competitive salary and the ability to grow your career within Thistle Initiatives
• 25 - 30 days holiday entitlement depending on length of service
• Company pension scheme
• Private Medical Insurance
• Gym membership contribution
• Fantastic City of London location and working environment
• Working with dynamic teams with regular social events

If you are looking to springboard your career to the next level and would like to be part of a supportive and dynamic culture, then please apply.