325 Payment jobs in the United Kingdom

Payment Clerk

Kent, South East £16 - £17 Hourly Vision Personnel Limited

Posted 6 days ago

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Job Description

contract, temporary

Vision Personnel are delighted to be working with an existing client in identifying a Payment Clerk to work out of the companies regional office in Dartford.

You will need extensive knowledge in Accounts, and be immediately available as this position requires someone from next week. My client use Coins system. 

If you are available, please contact George Bridle on the number displayed, alternatively you can apply by clicking the link below. 

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Payment Clerk

DA1 Crayford, London Vision Personnel Limited

Posted 14 days ago

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Job Description

contractor

Vision Personnel are delighted to be working with an existing client in identifying a Payment Clerk to work out of the companies regional office in Dartford.

You will need extensive knowledge in Accounts, and be immediately available as this position requires someone from next week. My client use Coins system. 

If you are available, please contact George Bridle on the number displayed, alternatively you can apply by clicking the link below. 

This advertiser has chosen not to accept applicants from your region.

Director-Payment Solutions, Customer Success - UK, Virtual, EUROPE

BCD Meetings and Events

Posted 7 days ago

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Job Description

Director-Payment Solutions, Customer Success - UK, Virtual, EUROPE

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Director-Payment Solutions, Customer Success (Remote)

Full-time, United States, United Kingdom, Netherlands, Spain, Germany, France

Be a member of the team responsible for Stay, BCD’s comprehensive approach to hotel category management. In this role, you will engage with clients at a strategic level to drive successful data-driven outcomes utilizing virtual payment solutions throughout all stages of the customer success management life cycle. You lead Stay client activations, engage with clients to drive change, supporting field program managers and other internal resources to implement and optimize technologies and solutions that deliver value for BCD and its clients. You effectively communicate and collaborate with internal stakeholders from various departments to continuously improve our suite of hotel solutions. You lead workshops and projects in Virtual Payment Solutions (VPA). 

As a Director-Payment Solutions, you will

  • Build and maintain strong relationships with prospects and key contacts among existing clients. You will act as a trusted advisor in all aspects of virtual payment solutions and lead customer workshops
  • Coordinate with resources from various departments, including Product Planning, Marketing, Global Supplier Relations, Project Management, and Technology Support, to develop and deliver hotel payment-related solutions
  • Serve as a subject matter expert in Virtual Payment Solutions and leading related VPA projects
  • Work with program management and project resources to ensure customer configurations are programmed to deliver successful outcomes for all parties involved
  • Regularly monitor and analyze performance data to identify opportunities early. You will engage with program management, technology resources, and/or spend management consultants to drive improvements

About you                                                 

  • You enjoy engaging with a diverse range of clients, program managers, internal teams, and virtual payment providers
  • You are passionate about Virtual Payment Solutions (VPA) and excel at working strategically to achieve results
  • You have extensive experience with VPA providers and have comprehensive technical knowledge from end to end
  • You are an innovative thinker who thrives on identifying, sharing, and implementing new methods to achieve client, team, and organizational goals
  • You flourish in a dynamic, fast-paced work environment and adapt well to changing priorities
  • You are dedicated to continuous improvement and optimization, always seeking ways to enhance performance
  • You value being part of a truly global team
  • You have a learning mindset and enjoy applying new skills and concepts to your daily work
  • You excel at driving change by clearly articulating a vision and persuading others to embrace new ways of achieving goals

About Advito

Advito is the consulting division of BCD Travel, specializing in transforming corporate travel programs. Employing an intelligence-driven framework, Advito dynamically manages supplier spend and traveler behavior, ensuring efficient travel programs that meet the needs of all stakeholders. Through smart analytics, unique supplier strategies, and integrated traveler engagement, Advito elevates travel programs to new heights of sustainability, savings, and satisfaction. Advito is a pioneering travel consultancy with an ISO-certified carbon reporting methodology, GATE4, and a dedicated practice area for driving sustainable business travel. 

About BCD Travel
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel .

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD .

You’ll be offered

  • Flexible working hours and work-from-home or remote opportunities 
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Director-Payment Solutions, Customer Success is between $102,000 and $120,000. The actual pay depends on your skills, qualifications, experience and geographical location. 

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.


We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at

#LI-Remote

#LI-LD1 

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Rates Payment Officer

Birmingham, West Midlands CBRE

Posted 1 day ago

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Job Description

Rates Payment Officer
Job ID
211724
Posted
24-Jun-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland
**Role Purpose**
The candidate will need to work within the National Rating team's central Hub & Rates Management team to ensure that key roles are carried out to support our existing National contracts. The task will require a candidate to work independently with an elevated level of accuracy managing a large volume of work. The role's primary focus would be to manage a client account with support.
**Key Responsibilities**
+ Use rating technology and software to check and verify rate bills
+ Investigate bill queries, liaise with councils and other stakeholders to resolve queries
+ Updating client payment portfolios / rate mitigation schedules to ensure that the data is correct, accurate and payments are made on time
+ Process and manage monthly rates payments on behalf of clients
+ Produce monthly client reports
+ Chase and reconcile refunds
+ Data Input into Riverlake system
+ Train junior team members and assist with their development
+ Assist the wider team with tasks as required
+ Attend internal and external client meetings
**Person Specification**
+ Business Rates Payment experience (essential)
+ Accurate and exceptional attention to detail
+ Microsoft Office user
+ Experience of working with all stakeholders; clients, internal heads, peers
+ Accountable, Flexible, responsible and dependable
+ Effective communication and interpersonal skills (written and oral)
+ Maintains a positive attitude towards routine tasks
+ Understands and appreciates the importance of using discretion
+ Team player who deals effectively with colleagues and clients
**Working at CBRE**
When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.
Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do-from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.
At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it's like to work at CBRE, visit Life at CBRE
**About CBRE**
CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at Opportunities**
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Product Manager Payment

American Express Global Business Travel

Posted 1 day ago

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Job Description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Product Manager Payment is a critical role within the American Express Global Business Travel (Amex GBT).
We are looking for a strategic-minded person who is knowledgeable and passionate about corporate payment solutions for our global, multinational as well as SME clients. This role will be dedicated in exploring, in partnership with Tech counterparts within the organisation, the opportunity to expand and improve our virtual payment solution. This will include working closely with internal teams, as well as with a selection of partners, to come up with the best value proposition for our clients. The role will have responsibility from product conception and design to development with our technology organization.
**Important:** **This role is a 12 months fixed term contract.**
**About you :**
You are skillful at solving problems and identifying creative applications of our payment solutions. You possess the ability to work closely and constructively with all areas of the business.
You enjoy collaborating closely with strategic technology partners, tech developers, sales and accounts teams to promote payment solutions.
**What You'll Do on a Typical Day :**
+ Define and deliver GBT´s payment strategic vision, focusing on billback opportunities, development schedule, and release plan
+ Think strategically about the vision of GBT's Payment integration in the different booking processes in an innovative, out-of-the-box way that incorporates customer vision and voice
+ Manage resource assignment, budget, and scope prioritization with proven ability to make trade-offs when there are competing business demands
+ Manage vendor relationships to provide elevated user interfaces and user experiences
+ Write user stories and work closely with the technology organization on creating a delivery plan
+ Provide trainings to ensure a best-in-class user experience
+ Communicate with leadership and key stakeholders about product vision and roadmap, answer any questions that arise, and solicit feedback
+ Stay abreast of competitive products and trends in the corporate payment industry
**What We're Looking For :**
+ 3+ years managing products or processes with a proven track record of success
+ Solid understanding of corporate payment solutions and virtual payment solutions in particular
+ Strategic experience from ideation to concept creation
+ Proven track record of successful product launches from ideation to launch, including post launch success analysis
+ Self-motivated and results oriented, driven by key successes
+ Effectively communicate ideas, strategy, and vision to a variety of stakeholders
+ Ability to incorporate customer feedback and organizational priorities while balancing product vision and goals
+ Strong organizational skills with an emphasis on project management
+ Effective at managing multiple, and competing, priorities
+ Experience in writing user stories and working with technologies to develop the road map
+ Knowledge of industry innovations a plus
+ Bachelor's degree or equivalent required
**Location**
United Kingdom
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
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Product Manager Payment

American Express Global Business Travel

Posted 4 days ago

Job Viewed

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Job Description

permanent

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Product Manager Payment is a critical role within the American Express Global Business Travel (Amex GBT).

We are looking for a strategic-minded person who is knowledgeable and passionate about corporate payment solutions for our global, multinational as well as SME clients. This role will be dedicated in exploring, in partnership with Tech counterparts within the organisation, the opportunity to expand and improve our virtual payment solution. This will include working closely with internal teams, as well as with a selection of partners, to come up with the best value proposition for our clients. The role will have responsibility from product conception and design to development with our technology organization.

Important: This role is a 12 months fixed term contract.

About you :

You are skillful at solving problems and identifying creative applications of our payment solutions. You possess the ability to work closely and constructively with all areas of the business.

You enjoy collaborating closely with strategic technology partners, tech developers, sales and accounts teams to promote payment solutions.

What You'll Do on a Typical Day :

  • Define and deliver GBT's payment strategic vision, focusing on billback opportunities, development schedule, and release plan

  • Think strategically about the vision of GBT's Payment integration in the different booking processes in an innovative, out-of-the-box way that incorporates customer vision and voice

  • Manage resource assignment, budget, and scope prioritization with proven ability to make trade-offs when there are competing business demands

  • Manage vendor relationships to provide elevated user interfaces and user experiences

  • Write user stories and work closely with the technology organization on creating a delivery plan

  • Provide trainings to ensure a best-in-class user experience

  • Communicate with leadership and key stakeholders about product vision and roadmap, answer any questions that arise, and solicit feedback

  • Stay abreast of competitive products and trends in the corporate payment industry

What We're Looking For :

  • 3+ years managing products or processes with a proven track record of success

  • Solid understanding of corporate payment solutions and virtual payment solutions in particular

  • Strategic experience from ideation to concept creation

  • Proven track record of successful product launches from ideation to launch, including post launch success analysis

  • Self-motivated and results oriented, driven by key successes

  • Effectively communicate ideas, strategy, and vision to a variety of stakeholders

  • Ability to incorporate customer feedback and organizational priorities while balancing product vision and goals

  • Strong organizational skills with an emphasis on project management

  • Effective at managing multiple, and competing, priorities

  • Experience in writing user stories and working with technologies to develop the road map

  • Knowledge of industry innovations a plus

  • Bachelor's degree or equivalent required

Location

United Kingdom

The Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!

This advertiser has chosen not to accept applicants from your region.

Analyst, Payment Operations

London, London European Bank for Reconstruction and Development

Posted 6 days ago

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Job Description

permanent
Purpose of Job
The Analyst is responsible for completing a variety of operational tasks across equivalent middle and back office functions that directly interface with Banking Origination, Portfolio Management, Procurement, and Treasury teams.

Day-to-day, the team's core responsibilities include the management of payee onboarding journey, as well as ensuring the timely funding and execution of the Bank's payments in global markets. This involves managing a diverse range of products and ensuring the proper settlement of EBRD's transactions.

Background
The function is responsible for the accurate acquisition, verification and maintenance of Payee's data in the Bank's systems as well as ensuring appropriate funding and settlement of the Bank's transactions. Responsible for the overall governance and oversight of Payment processes across the Bank the function facilitates measurement of key risks and the application of limits and control of parties throughout their payment lifecycle.

The role interacts with a wide cross section of both internal departments and external parties to ensure the Bank's transactions are settled in an accurate and timely manner ensuring risks are identified and mitigated through the product lifecycle as per the Bank's risk appetite.

The Bank is undertaking various improvement initiatives and seeking to automate (where possible) various processes. Candidates will need to embrace these philosophies and play a role in ensuring we collectively deliver operational improvements and efficiencies.

Accountabilities & Responsibilities
Operational Performance:
  • Execute operational processes across a range of activities in equivalent middle and back office support functions that facilitate payment oversight and execution activities
  • Demonstrate personnel commitment to delivering outstanding operational performance by adhering to established operational metrics - timeliness, quality and customer satisfaction
  • Responds to operational queries in a prompt and timely manner
  • Communicate with relevant departments to ensure that the decision-makers are aware of the risks involved with specific projects/transactions
  • When required provide support and training to the team in the delivery of their tasks
  • Where necessary, provide additional capacity across OSM to ensure expected service levels are maintained, including unanticipated deadlines defined by Banking/Treasury clients

Operational Standards, Risk, Control & Governance:
  • Be a part of a culture where team members are responsible for the quality of their output, ensuring adherence to established quality/assurance targets
  • Help support the broader improvement of OSMs control environment
  • Ensure that new processes and practices are conducted in line with quality standards, applicable policies and relevant legislation

Continuous Improvement:
  • Be a 'team player' in a team/department responsible for creating a 'best in class' operational function
  • Support the identification and implementation effort associated with driving improved efficiencies in OSM with a view to enhancing the overall service experience - timeliness, quality, engagement etc.
  • Demonstrate self-awareness of personal and broader operational metrics, identifying opportunities to improve (either personally or collectively)

Service Management & Third Party Management:
  • In delivering day-to-day operational activity, conform to established service levels and standards
  • Where necessary, work in a collaborative manner with other colleagues/teams involved in a hybrid service model

Stakeholder Management:
  • Works collaboratively with colleagues to facilitate operational outcomes that adhere to established service levels
  • Positively influences others to help deliver a sustainable operations function
  • Proactively works with the Business to identify and manage backlogs, guiding them on prioritisation and, where necessary, conveying wider operational constraints
  • Be an ambassador for OSM across other departments by delivering outstanding operational outcomes


Knowledge, Skills, Experience & Qualifications
  • University educated, or equivalent work experience
  • Comprehensive banking, legal or credit skills as well as a good understanding of treasury and banking products transacted by EBRD
  • Banking/Treasury product knowledge is required to settle trades across the global market
  • Appreciation of the impact that the function has with other key departments in the servicing of Banking, Treasury and Procurement transactions
  • Strong customer service orientation and ability to proactively identify opportunities for improved customer outcomes
  • Experience with SAP, Swift, BACS, Summit systems considered advantageous
  • Experience of being part of a team that has transformed itself utilising continuous improvement techniques would be considered beneficial
  • Experience of working in a team that utilises operational metrics to effectively manage operational teams would be advantageous
  • Excellent written and verbal communication in English required. Knowledge of another language would also be considered beneficial
  • Sufficient credibility to advise peers across the organisation, helping mitigate banking/operational risks
  • Must have positive, collaborative and solution orientated attitude
  • Strong computer skills (Microsoft outlook, Word, Excel, PowerPoint)
  • Strong team player, attention to detail, strong analytical skills with the ability to organise, multi task and prioritise effectively to meet deadlines
  • Understanding of Banking Operations and Account Payable payment processes
  • Understanding of payee onboarding/verification process
  • Familiarity with payment systems (SWIFT/BACS) and associated screening and sanction understanding would be considered beneficial
  • Understanding of Treasury requirements when funding the Banks products
  • Understanding of cash reconciliation and ability to resolve issues arising from non-settlement of transactions


What is it like to work at the EBRD?

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

The EBRD environment provides you with:
  • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in;
  • A working culture that embraces inclusion and celebrates diversity;
  • An environment that places sustainability, equality and digital transformation at the heart of what we do.


Diversity is one of the Bank's core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Job Segment: Sustainability, Operations Manager, Risk Management, Accounts Payable, Banking, Energy, Operations, Finance
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Payment Compliance Lead

Fareham, South East Trafalgar Talent Ltd

Posted 22 days ago

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Job Description

permanent

Our client is seeking a Payment Compliance Lead to drive compliance, reduce fraud risks, and optimise payment performance. This role offers the opportunity to collaborate across teams, ensuring payment processes remain secure and efficient while supporting business growth.

Key Responsibilities Compliance & Risk Management
  • Ensure compliance with Visa, MasterCard, AMEX, and other global regulations.

  • Dev.



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Head of Payment Services

Liverpool Street Station, London Cedar Recruitment

Posted 2 days ago

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Job Description

permanent

Job Title: Head of Payment Services
Location: Central London (Hybrid - 2 days per week in office)
Salary: £120,000 per annum + Bonus + Benefits
Contract: Permanent, Full Time

A growing, forward thinking financial services company is seeking an experienced Head of Payment Services to lead and evolve its finance operations function. This role will drive operational excellence, payment transformation, .


WHJS1_UKTJ

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High Value Payment Processing Advisor

Birmingham, West Midlands Unity Trust Bank

Posted 4 days ago

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Job Description

We are pleased to announce the opening of the recruitment campaign for a fixed-term resource to support our High Value Payments Processing Team as we continue to grow and develop our banking systems.


High Value Payment Processing Advisor– 6 Month Fixed Term Contract


The role of a High Value Payment Processing Advisor will play a key role in the processing of all CHAPS, foreign payments, and all other journeys under the ownership of the High Value Team, undertaking due diligence, anti-fraud checks, and adhering to all risk responsibilities and procedures whilst undertaking high-risk processes.


What will the role do:


  • Process customer requests and receipts for CHAPS/foreign payments and any other payments supported by the High value team.
  • Report and escalate concerns with urgency to the Customer Fulfilment Risk Lead.
  • be responsible for ensuring agency bank queries and reconciliation of transactions that are under the ownership of High Value Team are actioned correctly.
  • Ensure risk controls are always met, safeguarding the Bank from losses, and reporting any suspicious activity as appropriate.
  • Undertake customer due diligence, be vigilant and actively consider all transactional activity mitigating the risk of money laundering and fraudulent activities raising SARs where necessary
  • Ensure all customer records are properly supported by authentic instructions and in accordance with Bank policies and procedures.
  • Contribute to the effectiveness and efficiency of the high value function by reviewing existing processes and procedures and proposing improvements.
  • Interact with customers is required, providing first point resolution, diligence, ease, certainty, and empathy on the telephone and in writing.


The Person and required Experience & Skills


  • Operational knowledge of UK and foreign payment journeys/processes.
  • Experienced in undertaking customer due diligence and anti-fraud measures when processing UK and international payments and performing credit decisions/ anti-fraud decisions on cheques received.
  • Good understanding of cheque clearing cycle to process, inward and outward cheque clearing, including returned, account switched and unpaid items.
  • Applies right first-time skill to all procedures and process journeys.
  • Able to accurately assess procedures to iterate, amend and future proof them for the high value function.
  • Knowledge of banking technology, payment systems and processes, telephony.
  • Excellent communication skills, both written and verbal and passionate about delivering the highest level of customer service to both internal and external customers.
  • Strong numeracy skills.


The full job description is available on request.


Closing Date: Monday 14th July @ 5pm

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