User Researcher - Public Sector

Hursley, South East IBM

Posted 9 days ago

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Job Description

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences.
* Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis.
* Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices.
* Develop and implement strategies to identify and document user needs, pain points, and expectations.
* Design and maintain user personas, user journey maps, and experience trackers to visualize and communicate user insights effectively.
* Collaborate with cross-functional teams, including designers, developers, product managers, and stakeholders, to ensure user needs are considered at all stages of the development process.
* Conduct heuristic evaluations and cognitive walkthroughs to improve interface design and user flow.
* Stay abreast of emerging trends and best practices in user research and user-centered design.
This role requires a candidate who is passionate about understanding human behaviour and how to leverage those insights to create meaningful, effective, and accessible digital solutions for the public sector.
If you're a detail-oriented, empathetic, and analytically
**Required technical and professional expertise**
* Experience in user research, preferably within the public sector.
* Experience with research a range of research techniques e.g. interviews surveys usability tests etc.
* Strong analytical and storytelling skills.
* Familiarity with UX design and agile development processes.
* Ability to work independently and autonomously.
* Proven experience with user-centered design methodologies and their application in a professional setting.
* Strong analytical skills to interpret research findings and translate them into actionable insights.
* Excellent communication and presentation skills to effectively share findings with diverse audiences.
* Proficiency with research tools and techniques such as A/B testing, card sorting, and contextual inquiry.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Certified Professional in User Experience by the International Association of UX Professionals (UXPA).
* Certification in User Research by a reputable organisation.
* Google Analytics Individual Qualification (GAIQ) certification.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Senior DevOps Engineer - Public Sector

Hursley, South East IBM

Posted 8 days ago

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Job Description

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We're seeking a Senior DevOps Engineer to significantly contribute to our DevOps efforts. In this role, you'll lead smaller projects, guide junior engineers, and shape our technical direction in DevOps practices. You will also actively participate in the entire DevOps lifecycle, focusing on automating and streamlining software delivery pipelines using modern DevOps tools and methodologies.
Responsibilities
* Working with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation).
* Setting up and maintaining monitoring and alerting tools (e.g., Prometheus, Grafana, Nagios).
* Managing log management and aggregation tools (e.g., ELK Stack, Splunk).
* Understand and implement security best practices in accordance with DevOps principles.
* Implement Continuous Integration and Continuous Deployment (CI/CD) processes.
**Required technical and professional expertise**
* Proven experience in DevOps practices and CI/CD pipeline development.
* Strong scripting, programming and technical skills (e.g., Bash, Python, PowerShell).
* React JS, Javascript, Python, NodeJS, BDD/TDD, CI/CD Pipeline, Docker, Podman, Buildah, Ansible , Terraform
* Exposure to containerization technologies (e.g., Docker, Kubernetes).
* Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud).
* Excellent knowledge of version control systems (e.g., Git).
* Experience with detecting and resolving security vulnerabilities
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, CircleCI).
* Familiarity with configuration management tools (e.g., Ansible, Puppet, Chef).
* Knowledge of infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation).
* Experience with monitoring and logging tools (e.g., Prometheus, ELK Stack, Datadog).
* Passion for continuous learning and professional development.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Senior Front End Developer - Public Sector

Hursley, South East IBM

Posted 24 days ago

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Job Description

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Senior Front End Developer, you'll be at the forefront of our digital product development, driving innovation and excellence in front-end engineering. You will be responsible for delivering high-quality frontend solutions by setting the coding standard, shaping the architecture, guiding engineering practices, and lead the team through complex technical challenges in large scale digital transformation projects. As part of a project senior technical leadership team, you will also contribute to stakeholder management and strategic planning at account level.
Responsibilities:
* Lead the frontend development of complex web applications using modern JavaScript libraries and frameworks (React, Next.js, Vue.js etc.).
* Define technical architecture, patterns, and practices for scalable, maintainable, and high-performing frontend solutions.
* Act as technical lead on projects - setting direction, ensuring code quality, and aligning delivery with client needs.
* Mentor and support junior and mid-level developers, promoting a culture of learning, quality, and continuous improvement.
* Collaborate closely with designers, backend developers, DevOps, QA, and other stakeholders to drive end-to-end delivery.
* Collaborate closely with stakeholders to translate business requirements into clear technical design and requirement, and in turn into compelling user experiences.
* Define and lead implementation of development workflows, CI/CD pipelines, testing strategies, and release processes.
* Communicate technical decisions and trade-offs clearly to clients and internal stakeholders.
**Required technical and professional expertise**
* Deep practical experience with modern JavaScript and its libraries and frameworks like React, Next.js, Vue.js or similar.
* Strong understanding of design systems, component libraries, and working closely with UX/UI teams.
* Proven track record in technical leadership roles, leading delivery teams in complex, multi-environment projects.
* Strong understanding of frontend architecture, including performance, security and compliance, accessibility, and scalability considerations.
* Experience defining the implementation of robust testing strategies (unit, integration, E2E) and managing quality in delivery pipelines.
* Strong understanding of DevOps practices and tooling relevant to frontend development.
* Excellent written and verbal communication skills - able to engage with clients, present solutions, and explain technical concepts clearly.
* Experience working in agile, cross-functional teams, with an understanding of effective delivery methodologies.
* Outstanding problem-solving skills and ability to handle multiple tasks concurrently.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience in consulting or client-facing roles, ideally in a digital or enterprise environment.
* Familiarity with backend technologies (e.g., Node.js, APIs) and how frontend integrates into broader systems.
* Exposure to cloud-native architectures (e.g., AWS, Azure, serverless, containerized environments).
* Experience contributing to pre-sales and project discovery phases by advising on technical feasibility and shaping solutions.
* Involvement in technical communities or thought leadership (e.g., speaking, blogging, OSS contributions).
Desirable Certifications:
* JavaScript Algorithms and Data Structures Certification
* Responsive Web Design Certification
* Vue.js Certification (if experience with VueJS)
* React.js Certification (if experience with ReactJS)
* Angular Certification (if experience with Angular)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.

Remote Strategy Consultant - Public Sector Innovation

SO14 2AY Southampton, South East £75000 Annually WhatJobs

Posted 12 days ago

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Job Description

full-time
Our client, a leading management consultancy focused on public sector transformation, is seeking an experienced Strategy Consultant to join their dedicated remote team. This role is ideal for a professional passionate about driving innovation and efficiency within government and public services. You will work with clients to diagnose challenges, develop strategic roadmaps, and implement solutions that improve service delivery and citizen outcomes. Key responsibilities include conducting comprehensive analyses of public sector operations, identifying opportunities for digital transformation, process re-engineering, and organisational change. You will engage with senior stakeholders to build consensus and champion change initiatives. This position is fully remote, allowing you to contribute from anywhere.

The ideal candidate possesses a strong understanding of public sector operations, policy implementation, and the challenges facing government bodies. Proven experience in strategy development, operational improvement, or digital transformation consulting is essential. Excellent analytical, research, and problem-solving skills are required, along with the ability to translate complex issues into actionable recommendations. Strong presentation and communication skills are paramount, especially for conveying insights and strategies to public sector leaders. Experience in change management and stakeholder engagement within a government context is highly valued. You will thrive in a remote environment, demonstrating self-discipline, excellent time management, and a proactive approach to client engagement and project delivery. This is a significant opportunity to shape public policy and services through strategic consultancy.

Key Responsibilities:
  • Advise public sector clients on strategic planning and operational improvement.
  • Conduct in-depth analysis of public service delivery models and identify areas for enhancement.
  • Develop strategic recommendations for digital transformation, policy implementation, and organisational change.
  • Facilitate workshops and stakeholder engagement sessions to gather insights and build consensus.
  • Create compelling business cases and implementation roadmaps for proposed initiatives.
  • Support clients in the successful execution of strategic projects and change programmes.
  • Stay informed about public sector trends, policy changes, and technological advancements.
  • Contribute to the firm's thought leadership and business development efforts in the public sector.

Qualifications:
  • Substantial experience in management consulting, strategy, or public policy advisory.
  • Demonstrated understanding of public sector operations and challenges.
  • Proven ability to develop and implement strategic initiatives.
  • Excellent analytical, research, and problem-solving skills.
  • Strong communication, presentation, and stakeholder management capabilities.
  • Experience with digital transformation or process improvement methodologies.
  • Master's degree in Public Administration, Policy, Business, or a related field.
This advertiser has chosen not to accept applicants from your region.

Public Relations Manager - Tech Sector

SO14 5GA Southampton, South East £50000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a fast-growing technology company, is seeking a dynamic and experienced Public Relations Manager to lead their communications efforts. This role is based in the vibrant city of Southampton, Hampshire, UK .

About the Role:
As the Public Relations Manager, you will be responsible for developing and executing comprehensive PR strategies to enhance our client's brand visibility, reputation, and media presence. You will craft compelling narratives, build strong relationships with media contacts, and manage all aspects of public communication. This is a hands-on role requiring creativity, strategic thinking, and excellent execution skills.

Responsibilities:
  • Develop and implement integrated public relations strategies aligned with business objectives.
  • Write and distribute press releases, media advisories, and other PR materials.
  • Cultivate and maintain strong relationships with key media outlets, journalists, and influencers in the technology sector.
  • Secure positive media coverage across various platforms (online, print, broadcast).
  • Manage media inquiries and serve as a company spokesperson when required.
  • Develop crisis communication plans and respond effectively to sensitive issues.
  • Organise press conferences, media events, and product launch activities.
  • Monitor media coverage and provide regular reports on PR outcomes and impact.
  • Collaborate with marketing, social media, and content teams to ensure consistent messaging.
  • Develop thought leadership content, including by-lined articles and executive talking points.
  • Manage PR budgets and agency relationships (if applicable).
  • Stay informed about industry trends and competitor activities to identify opportunities and potential risks.
Qualifications:
  • Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
  • Minimum of 5 years of experience in public relations, preferably within the technology industry.
  • Proven track record of successfully securing media coverage and managing corporate communications.
  • Excellent written and verbal communication skills, with a keen eye for detail.
  • Strong media relations skills and a robust network of contacts.
  • Experience in developing and executing PR campaigns from strategy to execution.
  • Ability to think strategically and creatively, with a strong understanding of the media landscape.
  • Proficiency in media monitoring tools and PR software.
  • Experience in crisis communications management.
  • Excellent organisational and project management skills, with the ability to multitask effectively.
  • Based in or willing to relocate to the Southampton, Hampshire, UK area.
This is an exceptional opportunity to make a significant impact on a growing company's brand and public image. If you are a proactive and results-oriented PR professional, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Public Relations Manager (Tech Sector)

SO14 2AA Southampton, South East £50000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a dynamic player in the technology industry, is seeking a strategic and results-driven Public Relations Manager to lead their media and communications efforts. This is a fully remote position, offering flexibility and the chance to shape the narrative of a forward-thinking company.

You will be responsible for developing and executing comprehensive PR strategies to enhance the company's brand reputation, visibility, and market position. Key duties include crafting compelling press releases, media pitches, and thought leadership content. You will build and maintain strong relationships with journalists, bloggers, influencers, and other media stakeholders across various channels. Managing crisis communications, monitoring media coverage, and analyzing the effectiveness of PR campaigns will also be core responsibilities. The ideal candidate will have a proven track record in PR, a deep understanding of the tech landscape, and excellent writing, storytelling, and interpersonal skills. Experience in developing and implementing successful media relations strategies for B2B or B2C technology companies is essential.

Qualifications:
  • Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
  • Proven experience as a PR Manager or in a senior PR role, preferably within the technology sector.
  • Demonstrated success in developing and executing PR strategies that increase brand awareness and positive media coverage.
  • Excellent written and verbal communication skills, with strong storytelling abilities.
  • Proven ability to build and maintain relationships with media contacts and influencers.
  • Experience in crisis communications and media management.
  • Proficiency in media monitoring and PR analytics tools.
  • Strong understanding of digital media and social media platforms.
  • Ability to work independently and manage multiple projects simultaneously in a remote environment.
  • Creative thinking and a strategic mindset.
This is an outstanding opportunity to lead the PR function for a growing tech company, driving impactful communications and contributing to its overall success.
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Senior Public Relations Manager - Technology Sector

SO14 0AB Southampton, South East £55000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a dynamic and innovative technology company, is seeking a seasoned Senior Public Relations Manager to lead their media outreach and communications strategy. Based in Southampton, Hampshire, UK , this hybrid role offers the opportunity to shape the public perception of groundbreaking technologies. You will be responsible for developing and executing comprehensive PR campaigns, building strong relationships with key media contacts, journalists, and influencers, and managing the company's reputation. This includes crafting compelling press releases, organizing press conferences, overseeing media monitoring, and responding effectively to crises. The ideal candidate will have a proven track record in public relations, particularly within the technology sector, with a deep understanding of current media landscapes and communication trends. Excellent writing, interpersonal, and strategic planning skills are essential. You will collaborate closely with marketing, product, and executive teams to ensure consistent messaging and brand positioning. This role requires a proactive, results-oriented individual who can navigate complex media environments and deliver measurable impact. The hybrid nature of this role allows for a balance of collaborative office-based work and focused remote productivity.

Key Responsibilities:
  • Develop and implement strategic public relations plans to enhance brand visibility and reputation.
  • Cultivate and maintain strong relationships with key media outlets, journalists, and industry influencers.
  • Write and distribute press releases, media advisories, and other press materials.
  • Manage media inquiries, coordinate interviews, and facilitate press briefings.
  • Oversee media monitoring and reporting, analyzing coverage and identifying key trends.
  • Develop and manage crisis communication plans and responses.
  • Collaborate with internal teams to ensure alignment on messaging and communication strategies.
  • Manage the company's social media presence from a PR perspective.
  • Organize and execute media events and press tours.
  • Track and report on the effectiveness of PR campaigns and initiatives.

Qualifications and Skills:
  • Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
  • Minimum of 7 years of experience in public relations, with a significant portion focused on the technology sector.
  • Proven success in developing and executing media relations strategies.
  • Excellent written and verbal communication skills, with outstanding copywriting and editing abilities.
  • Strong media network and established relationships with tech journalists and publications.
  • Strategic thinking and problem-solving capabilities.
  • Experience in crisis communication and reputation management.
  • Proficiency in media monitoring tools and PR software.
  • Ability to work effectively in a fast-paced, hybrid work environment.
  • Strong organizational and project management skills.
This hybrid position offers the best of both worlds, combining essential in-office collaboration with the flexibility of remote work.
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