29 Pricewaterhousecoopers jobs in London

• Conduct in-depth analysis of client business processes, market trends, and competitive landscapes within the financial services sector.
• Identify key challenges and opportunities for clients, developing actionable strategic recommendations.
• Design and implement strategic solutions to address client needs, such as operational efficiency improvements, digital transformation initiatives, risk management strategies, and market entry plans.
• Collaborate with cross-functional client teams to ensure successful implementation of recommendations.
• Develop compelling business cases and financial models to support proposed strategies.
• Prepare and deliver high-quality presentations and reports to clients and internal stakeholders.
• Manage project timelines, budgets, and resources effectively.
• Stay abreast of industry best practices and emerging trends in financial services and management consulting.
• Mentor junior consultants and contribute to the firm's knowledge management and business development efforts.

• Proven experience (4+ years) in management consulting, with a strong focus on the financial services industry (banking, insurance, asset management).
• Demonstrated success in leading and delivering complex transformation projects.
• Expertise in strategic planning, operational improvement, digital transformation, or risk management.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Strong business acumen and understanding of financial markets and regulatory environments.
• Excellent interpersonal and communication skills, with the ability to influence and build rapport with senior stakeholders.
• Proficiency in data analysis tools and techniques (e.g., Excel, SQL, Tableau).
• Master's degree in Business Administration (MBA), Finance, Economics, or a related field is highly preferred.
• Willingness to travel to client sites as needed.

• Leading client engagements, from diagnosis through to strategy development and implementation planning.
• Conducting comprehensive market research, competitive analysis, and financial modelling to identify strategic opportunities and threats.
• Developing innovative and actionable strategies for clients across areas such as market entry, growth, digital transformation, and operational efficiency.
• Presenting findings and recommendations to senior client stakeholders, including C-suite executives.
• Building and maintaining strong client relationships based on trust and delivery of exceptional value.
• Contributing to the firm's knowledge base and developing new intellectual property.
• Mentoring and coaching junior consultants, fostering their professional development.
• Collaborating with internal experts to leverage the firm's broader capabilities.
• Staying abreast of industry trends, regulatory changes, and emerging technologies within the financial services sector.

• Conduct in-depth market research and competitor analysis.
• Analyze financial statements and data to support investment decisions.
• Assist in the preparation of client presentations and pitch books.
• Support the development of financial models and valuation analyses.
• Contribute to the due diligence process for potential transactions.
• Assist in the monitoring of investment portfolios and market trends.
• Collaborate with experienced professionals across different business units.
• Develop an understanding of financial regulations and compliance requirements.
• Participate in team meetings and contribute to project discussions.
• Undertake continuous learning and professional development throughout the programme.

• A Bachelor's degree (2:1 or above) in Finance, Economics, Business, Mathematics, or a related discipline.
• Strong analytical and quantitative skills with a keen interest in financial markets.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and PowerPoint.
• Ability to work effectively in a team and manage multiple tasks simultaneously.
• Proactive attitude and a strong desire to learn and develop.
• Eligibility to work in the UK.

About Us

Where Innovation meets Excellence.

Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with a supportive, entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth.

Our consulting business is annually recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths we offer to our consultants. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best.

The Team

Our Financial Services and Insurance practice supports some of the largest global firms and most recognizable local brands solve their biggest challenges in today’s age of constant disruption. With diverse services, ranging from strategy and advisory to large scale implementations and change initiates, from business change to operational transformation and leading-edge IT solutions, we help clients shape and achieve their growth agenda for a sustainable future.

Requirements

The Role:

• Provide leadership and direction to capture and sell transformation solutions and services to the relevant market segment.
• Accountability for consulting revenues and operating margins for the key account(s) responsible for
• Assume the role of trusted advisor to clients providing guidance in all matters within relevant market segments.
• Manage the business opportunities at key accounts to help ensure Infosys Consulting is positioned to capitalise on opportunities by providing high-quality services.
• Lead efforts to strengthen Infosys Consulting’s position in its largest clients, whilst broadening Infosys Consulting’s presence in its other existing clients.
• Be responsible for consistent delivery of services, solutions, and products on time and within cost on a best-value basis, and for developing processes that ensure business risks are evaluated, understood and factored into client solutions and services.
• Coordinate relationship-building activities with appropriate partners, engagement managers, subject-matter professionals, and other Infosys Consulting personnel on the engagement team(s) in an effort to help ensure they are well advised on important matters.
• Assist with proposal development, focusing on the Infosys Consulting value proposition, key differentiators, and win themes.
• Provide leadership to subordinate managers, taking an active role in guiding their professional growth and development, through coaching, counselling, performance development and mentoring.
• Highly commercial individual, commanding a presence with senior executives both internally and externally with ambition to exceed targets and expectations.
• Previous leadership experience within a services organisation, mentoring and guiding teams of consultants under direct leadership, as well as indirect and matrixed teams to harness talent, whilst delivering overall client satisfaction.
• Anticipate, create and define innovative and visionary solutions for solving client’s problems.
• Strong networks, relationships and involvement in relevant activities, industry conferences, forums, thought leadership articles etc.
• Comfortable working at senior level within complex organisations, able to build empathy, credibility and trust with key customers.
• Must have a proven track record of achievement in selling and delivering consulting and technology services, whilst delivering business objectives within large corporate environments where there is rapid change.
• The ability to operate and excel in a changing and dynamic environment.
• Should be a recognised expert within technology domain, and consistently demonstrate the ability to align the functional area with the business requirements to support the company vision.
• Strong presentation skills, experienced and comfortable presenting to large groups and delivering inspiring and engaging presentations.
• Intuitive ability to represent complex concepts in a clear, concise and compelling way.
• Collaborative team player, with a willingness to lead by example and roll up their sleeves.
• Passionate about disruptive innovation and transformational ideas.
• Mature interpersonal and influencing skills, especially at senior client levels.
• Be committed to advancing the Infosys brand through personal and professional growth.
• Ability to travel extensively as required.

About You

We are looking for key account consulting anchors, leading sales, delivery & proposition development, with experience in some of the below areas:

• Proven excellence in commercial development, commanding a presence with senior executives both internally and externally with ambition to exceed targets and expectations.
• Previous leadership experience within a services organisation, mentoring and guiding teams of consultants under direct leadership, as well as indirect and matrixed teams to harness talent, whilst delivering overall client satisfaction.
• Anticipate, create and define innovative and visionary solutions for solving client’s problems.
• Strong sales ability and closing skills at executive and board levels.
• Strong networks, relationships and involvement in relevant activities, industry conferences, forums, thought leadership articles etc.
• Interact as a peer at Board level in client companies and comfortable working at senior level within complex organisations, able to build empathy, credibility and trust with key customers.
• Must have a proven track record of achievement in selling and delivering consulting and technology services, whilst delivering business objectives within large corporate environments where there is rapid change.
• The ability to operate and excel in a changing and dynamic environment.
• Should be a recognised expert in communications, and consistently demonstrate the ability to align the functional area with the business requirements to support the company vision.
• Proven thought leadership within the field of communications, including production, syndication/publication of marketable knowledge.
• Strong presentation skills, experienced and comfortable presenting to large groups and delivering inspiring and engaging presentations.
• Intuitive ability to represent complex concepts in a clear, concise and compelling way.
• Collaborative team player, with a willingness to lead by example and roll up their sleeves.
• Inspiring leadership style with a proven ability to inspire direct and indirect internal teams, as well as clients to push the boundaries of what they thought was possible.
• Passionate about disruptive innovation and transformational ideas.
• Mature interpersonal and influencing skills, especially at senior client levels.
• Be committed to advancing the Infosys brand through personal and professional growth.
• An internal talent champion across all sectors; not only directly involved in recruitment, but also a key leader in growing and developing the sector-specific skills relative to Infosys’ current service offerings.
• Ability to travel as/when required.

Benefits

Why Join Us?

For the right talent that want to be part of a diverse team, innovation-driven practice and a high-performance culture, we offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you. Join us today!

Do you have experience in a phone-based customer service environment?

Do you pride yourself on providing excellent customer service?

Have you worked within the Financial Services Industry?

If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge.

Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Financial Services Specialist to join our team and contribute to the success of our organisation in Uxbridge, London.

We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately.

You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle.

As a Financial Services Specialist, your key responsibilities will include:

• Delivering accurate and timely processing of mortgage administration activities
• Daily interactions with customers and third parties via telephone and in writing
• Managing your own workload efficiently and effectively in accordance with agreed policies and procedures
• Liaising effectively with clients, representing Pepper appropriately
• End-to-end servicing of mortgage/loans from completion through to redemption stage
• Identification of potential efficiencies and delivering ideas to improve Pepper operations and the customer experience

Essential Skills

• Can consistently deliver outstanding customer service
• Previous experience within a phone-based customer service environment.
• Experience of working within the Financial Services Industry
• Confident telephone manner.
• Excellent attention to detail.
• Able to work to tight deadlines
• Be able to analyse problems, think creatively and make effective decisions in the appropriate timescales
• Demonstrate the ability to form productive relationships at all levels
• Demonstrate strong English verbal and written communication skills
• Demonstrate self-reliance and motivation

This is a hybrid role, with the expectation of 2 days per week office attendance, following an office based training period of 4 - 6 months.

Benefits

• Benchmarked salary of £29,000
• After Induction Training, Hybrid Working (2 days per week in office) is available.
• Private Medical Insurance
• Salary Sacrifice Pension matched up to 8%
• 25 days Holiday plus Bank Holidays
• EAP
• Enhanced Maternity & Paternity
• Wellbeing & volunteering Days
• Eye Care Contribution
• Payroll Giving
• Life Assurance

About Pepper Advantage

The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

• Manage and grow a portfolio of high-net-worth corporate clients within the financial services sector.
• Develop and implement strategic account plans to deepen client engagement and identify new business opportunities.
• Serve as the primary point of contact for clients, ensuring their needs are met promptly and effectively.
• Conduct regular client reviews, presenting performance data and strategic recommendations.
• Collaborate with internal product specialists, research teams, and support staff to deliver tailored solutions.
• Identify and develop cross-selling and up-selling opportunities within existing accounts.
• Negotiate contract renewals and manage client expectations throughout the business lifecycle.
• Stay informed about market trends, regulatory changes, and competitor activities within the financial industry.
• Resolve client issues and complaints efficiently, escalating when necessary to ensure client satisfaction.
• Represent the company at industry events and client functions.
• Achieve and exceed agreed-upon revenue targets and client retention goals.

• Bachelor's degree in Finance, Economics, Business Administration, or a related field; MBA or relevant professional qualification preferred.
• Minimum of 5-7 years of experience in account management, preferably within the financial services industry.
• Demonstrated success in managing complex client relationships and achieving sales targets.
• In-depth knowledge of financial products, markets, and investment strategies.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Ability to work effectively in a fast-paced, results-driven environment.
• Proficiency in CRM software and financial analysis tools.
• Adaptability and resilience in navigating client needs and market dynamics.
• Commitment to ethical conduct and client advocacy.

• Identify and develop new business opportunities within the financial services sector.
• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Conduct market research to identify emerging trends and potential growth areas.
• Develop and deliver compelling presentations and proposals to prospective clients.
• Negotiate and close deals, ensuring alignment with business objectives and client needs.
• Collaborate with internal teams, including investment advisors and product specialists, to deliver tailored solutions.
• Manage a robust sales pipeline and provide accurate forecasts.
• Represent the company at industry events and conferences.
• Stay informed about regulatory changes and market dynamics affecting the financial services industry.
• Achieve and exceed defined business development targets.

• Bachelor's degree in Finance, Economics, Business Administration, or a related field; MBA or CFA is a plus.
• Minimum of 6 years of experience in business development or sales within the financial services industry.
• Proven track record of exceeding sales targets and building successful client relationships.
• Deep understanding of financial products, markets, and investment strategies.
• Excellent negotiation, communication, and presentation skills.
• Ability to work independently and collaboratively in a hybrid environment.
• Strong analytical and strategic thinking capabilities.
• Professional certifications relevant to financial services are highly valued.
• Willingness to travel as required for client meetings and industry events.