1134 Product Support jobs in Narborough

We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

• Respond to customer inquiries via phone, email, and live chat
• Assist customers with product information, order status, and account management
• Resolve customer complaints and issues with empathy and efficiency
• Process returns, exchanges, and refunds according to company policies
• Collaborate with other departments to ensure customer satisfaction

• High school diploma or equivalent
• 1-2 years of customer service experience
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office and CRM software

If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.

We're looking for an organised, friendly, and proactive Customer Service Executive with a knack for great service, logistics, and everything that keeps an office running smoothly.

This is a great opportunity to join a small, established, close knit business with a strong reputation for reliability and service. With two long standing team members retiring, the business is entering a new chapter, and you'll play a key role in helping things run smoothly.

You'll be the heart of the office, supporting customers, scheduling deliveries and keeping day-to-day administration on track. It's a seasonal role, with winter being busier and requiring a focused approach.

Key responsibilities for the Customer Service Executive:

Order Management & Scheduling

• Taking and processing customer orders accurately
• Processing delivery notes
• Managing deliveries due to last minute/unexpected changes & coordinating with drivers
• Maintain Regular Top Up schedule

Customer Service

• Providing a friendly and efficient customer experience
• Answering calls and handling customer queries
• Taking card payments and processing them securely
• Maintaining customer records
• Supporting Bookkeeper with credit control

General Office Support

• Managing office supplies
• Supporting the wider team with general administrative tasks

Skills, attributes and experience required for the Customer Service Executive

• Has previous administrative and customer service experience
• Is confident using Microsoft Office (especially Outlook and Excel)
• Has strong attention to detail and methodical approach
• Calm under pressure, especially during busier periods
• A friendly, team-focused attitude and professional phone manner

What's in it for you?

• Hours: Monday to Friday, 8.30am-4.30pm with 30 minutes lunch (with some flex for right candidate)
• Salary: 29,000 - 32,000 depending on experience
• Benefits: 25 days holiday plus bank holidays
• Pension

Additional Information

• The role is currently based in Middle Barton (OX7), with an imminent move to the Banbury/Brackley
• The closing date for applications is Monday 8 September 2025
• Interviews are expected to take place on Wednesday 17 September 2025

Recruitment Process

This role is being advertised via Employ Direct , a service provided by Cameo Consultancy. As this is an advertising-only service, we are not involved in the selection process.

All suitable applications will be forwarded directly to the employer, who will contact shortlisted candidates to arrange interviews.

Join Our Team as a Customer Sales Advisor!
Location: Stratford-upon-Avon
Contract Type: Permanent

Do you have a passion for delivering outstanding customer service? If so, we invite you to join our vibrant team in Stratford-upon-Avon as a Customer Sales Advisor! Your role will be pivotal in ensuring our customers receive exceptional support, all while helping us move towards a more sustainable future.

What You'll Do:
As a Customer Sales Advisor, you will be at the forefront of our customer experience. Your key responsibilities will include:

• Efficiently Manage Service Issues: Tackle incoming service challenges head-on to uphold our high standards of service delivery.
• Effective Communication: Address customer inquiries, complaints, and feedback with a positive and engaging approach.
• analyse Customer Data: Review trends and data to pinpoint areas for improvement and enhance our service offerings.
• Team Collaboration: Foster a supportive environment by guiding and assisting fellow team members.

Who You Are:
We're looking for enthusiastic individuals who are committed to providing exceptional customer support. The ideal candidate will possess:

• Proven Experience: A background in customer service that showcases your ability to connect with customers.
• Strong Leadership Skills: The capability to motivate and manage diverse teams, both internal and external.
• Technical Proficiency: Comfort with customer service software and tools, including Excel, to streamline processes.

Why Join Us?

• Convenient Location: Our office is just a 14-minute walk from Stratford-upon-Avon Parkway train station, making your daily commute a breeze!
• Dynamic Work Environment: Be part of a lively team that values collaboration and innovation.
• Career Growth Opportunities: We believe in investing in our employees. You'll have access to training and development programmes to help you advance your career.

If you're excited about the prospect of providing top-tier customer support and are ready to make a significant impact, we want to hear from you!

How to Apply:

Don't miss out on this fantastic opportunity! Click the apply button and submit your application today. Let's work together to create a memorable customer experience while contributing to a more sustainable future.

Join us in making a difference! Your journey starts here.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Location:  Nuneaton
Salary:  £28,043

Hours:  Monday to Friday, shift rota between 08:00 – 18:00

We are looking for a highly motivated Customer Service Advisor  to provide top-tier support in a fast-paced automotive environment. You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards.

• Manage customer relationships and communication for all aspects of service and delivery.
• Address customer inquiries via phone, CRM systems, live chat, or instant messaging.
• Maintain performance metrics and complete daily tasks efficiently.
• Assist with customer campaigns, including order processing and stock data management.
• Support KPI reporting and escalate issues when necessary.
• Identify customer issues and contribute to service improvement initiatives.
• Maintain detailed documentation for customer service processes.
• Participate in ongoing training and professional development.
• Work closely with cross-functional teams to resolve queries and enhance service delivery.
• Adapt to business needs and support a culture of continuous improvement.
• Ensure compliance with health and safety policies.

• Strong customer service background with the ability to manage relationships at all levels.
• Excellent communication and problem-solving skills.
• Ability to adapt to change in a fast-moving environment.
• Process-driven with a focus on service improvement and efficiency.
• Experience with CRM and customer service systems (SAP ECC6, SAP S4Hana, Freshdesk, RingCentral, MS Office preferred).
• Relevant customer service qualification or equivalent experience.
• Full UK driving license or ability to travel if required.

INDH
 

Morgan McKinley, Northern Home Counties are delighted to be partnering with a growing organisation based in Corby , who are looking to appoint a Customer Service Operator on a permanent, full-time basis .

This is a highly varied and hands-on role suited to someone proactive, organised, and confident working with systems and data. The successful candidate will support day-to-day operations across a wide range of UK and international retail and wholesale accounts, ensuring smooth order processing, delivery resolution, returns management, and inventory control.

Main Duties and Responsibilities:

* Process and invoice customer orders accurately and on time

* Maintain and update product ranges and pricing across internal systems and customer portals

* Manage delivery queries, working closely with logistics providers to ensure timely resolutions

* Handle return-to-vendor requests and ensure prompt processing

* Provide daily operational support to retail account teams across multiple markets

* Perform inventory reconciliations with warehouse partners

* Update inventory portals three times weekly

* Maintain and update shared customer tools and provide weekly reporting

Person Specification:

* Previous experience in a customer service, supply chain, or operational support role

* Strong attention to detail, with excellent organisational and time management skills

* Confident using Excel and working with systems and large data sets

* Experience using Microsoft Dynamics 365 Business Central (D365) or similar ERP systems

* Clear and professional communication skills, both written and verbal

* Adaptable, with a team-first mindset and a problem-solving attitude

Additional Information:

* Full-time, office-based role (5 days per week) in Corby

* Annual performance-related bonus of up to 5% , based on company results

* Pension scheme : 4% employee contribution / 6.5% employer contribution

This is a fantastic opportunity to join a collaborative and supportive team, playing a vital role in ensuring high standards of service across a broad customer base.

Working for this busy Manufacturing company based on Finedon Road Industrial Estate, Wellingborough you will be supporting a Team of 4 others within their Customer Care department to cover holiday and sickness for a minimum period of 2-3 months .

You will be a confident communicator with a good telephone mannerideally some Customer service and administration background from either a Call centre or busy office based customer service role. You will computer literate and be working with Word , Excel and Outlook and be a very confident communicator.

Hours will be Full time office based 08.30 - 17.00 Monday to Friday with an hours lunch break.

You will be :
the 1st point of contact for queries and complaints
dealing with Trade queries
dealing with production and delivery issues
a quick learner of systems
responding to email queries
supporting the Team with administration duties

This is a full time office based temporary role that requires someone with immediate availability and be able to commit to working for a minimum of a 2-3 month period. The team is friendly and will provide on the job training with their systems and procedure.

If you are interested in this role don't delay send you CV today.

Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.

Customer Service Representative Wanted

Our client is currently looking for an additional customer service representative for initially maternity cover starting immediatly untill May 2026 but for the right candidate this will turn into a fulltime role due to current planned growth, having your own transport is essential for this role due to the business currently being based in Coleshill but at the end of september will be moving to Oldbury to a new premesis. Hours are 9am-5pm mon-thurs and 9am-4pm fri.

Responsibilities:

• Handle high-volume customer interations via phone, email, and in person
• Develope comprehensive knowledge of products, services and market competitors
• Maintain detailed customer records and sales activities in CRM system
• Develop strong customer relationships to identify upselling opportunities
• Successful close deals new and excisting clients
• Research and resolve customer inquiries promptly
• Deliver exeptional customer experiences

Requirments:

• Must drive due to location
• Education to A level or Higher
• Time Managment and prioritise tasks
• Relationship building experience
• Experience in fast pased manufacturing envirioment
• Excellence in both verbal and written communication

If you think this could be the next role for you please apply with your cv to this advert and one of our team will contact you to progress you application.

Customer Service Advisor
Location: Leicester City Centre
Salary: Up to £24,000 per annum, opportunity to earn bonus for positive customer feedback
Job Type: Full-Time, Monday-Friday, 9-5, Permanent

Are you a confident communicator with a passion for delivering exceptional customer service? Looking to take the next step in your career with a well-established company that values growth and progression? If so, we want to hear from you.

We are currently seeking a Customer Service Advisor to join a dynamic team based in the heart of Leicester City Centre. Working within the legal services sector, you will play a key role in supporting clients with professionalism, empathy, and efficiency.

What You’ll Be Doing As A Customer Service Advisor:

• p>Handling incoming and outgoing telephone calls from clients and customers

• Providing clear and accurate information in a polite and professional manner

• Logging and managing customer queries, following up where necessary

• Liaising with internal departments to ensure timely resolution of enquiries

• Maintaining detailed and accurate records using internal systems

• Delivering service in line with company standards and regulatory requirements

What We’re Looking For:

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Previous experience in a telephone-based customer service role is a plus

• Excellent communication and organisational skills

• A professional and polite approach to customer interaction

• Strong attention to detail and ability to multitask

• A team player with a positive and proactive attitude

What's On Offer:

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Competitive salary up to £24,500 per year

• The opportunity to earn extra money for gaining positive customer feedback!

• Full-time, permanent position

• A supportive and collaborative team environment

• Ongoing training and development

• Clear opportunities for career progression

• Central Leicester location, close to transport links

This is a fantastic opportunity to become part of a reputable company where your contribution is valued and your career can flourish. If you feel this Customer Service Advisor role is for you then apply now.