12 Public Interest jobs in the United Kingdom
General Counsel: The Public Interest Network
Job Viewed
Job Description
The Public Interest Network seeks a General Counsel who is driven and passionate about the issues we work on to lead our in-house legal department. Our legal department provides legal services to groups in our national network of environmental and public interest organizations on a wide variety of matters and practice areas.
Key ResponsibilitiesThe General Counsel directs The Public Interest Network’s legal department. They work closely with leadership of our Network and of the organizations within the Network to allow those groups to achieve their missions while maintaining corporate health, protecting organizational assets and creatively thinking of ways to achieve change. This position requires excellent judgment, discretion and the ability to oversee significant projects. Responsibilities may include but are not limited to:
- Directing the legal department : Driving the plans and priorities for the legal department, including developing and managing a department budget, work flow protocols and training programs for network staff on legal and compliance matters.
- Corporate and Tax Compliance : Fostering sound corporate governance practices, maintaining the organizations’ good standing with federal and state corporate and tax regulators.
- Employment Practices : Advising on employment and labor matters and benefits systems.
- Election Law and Campaign Finance : Advising groups on options and structures for election-related work, including advising on non-partisan voter registration drives, neighborhood voter contact programs, tracking and reporting to FEC and state agencies, and guidelines for fundraising and communications.
- First Amendment and Charitable Solicitation : Representing our organizations’ right to conduct door-to-door and street canvassing in cities and towns across the country.
- Contracts and legal documents: Drafting and reviewing contracts, leases, grant agreements, and other legal documents.
- Risk Management : Working with our organizations’ leaders to adopt policies that reduce liability risk.
- Managing a team : Recruiting, training and managing Assistant and Associate General Counsel, an administrator and interns or fellows. Cultivating relationships and working with Outside Counsel as needed.
A J.D. and state bar membership in good standing is required. The ideal candidate will have excellent academic credentials, ideally 8-16 years of legal experience working in one or more of the practice areas described above, and a strong commitment to nonprofit and political work.
Successful candidates will also bring the following skills and attributes to the position:
- Excellent verbal and written communication, research and negotiation skills;
- Ability to work on multiple projects simultaneously in diverse legal subject areas;
- A team orientation that combines strong leadership, congeniality and creativity to drive and motivate others;
- An outstanding work ethic and the ability to drive organizational change;
- Enthusiasm for the mission of The Public Interest Network and its member organizations to effect grassroots social change, and a goal-oriented, activist orientation;
- Comfort working with both the most senior staff (CEO, Vice Presidents, Executive Directors, other senior management staff) on major organizational strategies, and with training brand new staff on basic relevant legal principles in an understandable way; and
- Prior experience working with or advising nonprofit organizations. Firsthand experience doing organizing, issue advocacy, or political work is a plus.
The starting compensation range for someone with 8-16 years of relevant experience is $75,000-$125,000. Candidates on the low end of directly relevant experience should expect to be on the lower end of this range; candidates on the higher end of relevant experience are likely to be on the higher end of this range. Non-legal experience in non-profit operations, advocacy, or organizing may be counted as relevant. The Public Interest Network offers an excellent benefits package. Our benefits package includes medical, dental, and vision insurance for employees and dependents, paid time off, a commuter benefit program, a 401(k) plan with employer match, parental leave, long term disability insurance, and may include needs-based student loan assistance. We also offer an excellent training program and opportunities for advancement.
LocationGreater Philadelphia, PA or Denver, CO area preferred.
The Public Interest Network operates and supports more than a dozen organizations – including PIRG, Environment America and their state affiliates – committed to a shared vision of a better world and a strategic approach to change.
Our work focuses on the problems that arise from America’s single-minded pursuit of endless economic growth: We’re still burning fossil fuels even though it’s changing the climate. We keep giving antibiotics to healthy livestock, even though it leads to “superbugs” that are antibiotic-resistant. We use plastic products for a few minutes only to throw them away so they pollute the oceans for centuries.
And our approach is unique: We focus on the big picture, but are relentlessly pragmatic and prioritize making a difference in people’s lives over making a statement. We work with everybody to make change happen, political ideology aside, championing good ideas wherever they come from. And we are serious about the work – we set clear goals, benchmarks and systems to measure our progress, and hold ourselves accountable to making change now and building for the future.
This unique approach gives our staff an opportunity to make a concrete difference for the environment and the public interest – just as hundreds of dedicated staff have done over our 50 year history. If you want to add to this change-making legacy; if you have the passion and the drive that it takes; if you’re looking for a mission, not just a job – then let’s talk.
Our Mission and ValuesThe Public Interest Network operates and supports organizations committed to a shared vision of a better world and a strategic approach to social change. Visit for things you should know about our network when you apply.
Fund for the Public Interest is an equal opportunity employer.
COVID-19: We take COVID-19 safety very seriously. Employees must follow our COVID safety protocols and be fully vaccinated and boosted. Accommodations are provided to the extent required by law.
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Community Outreach Worker (Community Support Service)
Posted 10 days ago
Job Viewed
Job Description
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Community Support Service)
Reference : 298
Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW)
Hours: 37.5 hours per week (5 Days)
Contract: 12 months Fixed Term
Reports to: Team Leader or Services Manager (CSS/DAS)
Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers.
Purpose of Post
The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
About the service
Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client’s independence, quality of life and wellbeing.
The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers.
The purpose of the Community Support Service Outreach Worker is to:
- To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers. li>To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Friday 8th August 2025.
Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged.
Interviews to be held at Watford Well-being centre
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Community Outreach Worker (Community Support Service)
Posted 13 days ago
Job Viewed
Job Description
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness , and Responsiveness , and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Community Support Service)
Reference : 298
Salary: £26,000 - £26,500 per annum, depending on skills and experience, inclusive of Outer London Weighting (OLW)
Hours: 37.5 hours per week (5 Days)
Contract: 12 months Fixed Term
Reports to: Team Leader or Services Manager (CSS/DAS)
Main base(s): Watford Wellbeing Centre, providing outreach around Three Rivers.
Purpose of Post
The Community Outreach Worker (Community Support Service) provides people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
About the service
Our Community Support Service is here to provide advice, information and holistic outreach support to people who are experiencing mental ill-health or need help with their mental wellbeing. We work alongside people to develop an individually tailored package of support that meets their needs, working with clients to find the solutions that are right for them. This service is flexible to help resolve real-life difficulties and improve client’s independence, quality of life and wellbeing.
The service will be delivered in Three Rivers, based at the Herts Mind Network Wellbeing Centre, providing outreach around Three Rivers.
The purpose of the Community Support Service Outreach Worker is to:
- To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Three Rivers. li>To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Friday 8th August 2025.
Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged.
Interviews to be held at Watford Well-being centre
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Service Manager (Community Development)
Posted 10 days ago
Job Viewed
Job Description
Role: Service Manager (Community Development)
Based: Peterborough
Rate: £32,300 – 35,000pa
Start Date: ASAP – July 2025
Duration: 6 months (with a permanent opportunity available at the end of the contract)
Hours: Part Time – 22 hours
Flexibility on how/ when the hours are worked – between Monday to Friday 8.30 – 1700
Our client, a national Children and Young Person’s Charity, is currently recruiting for Service Manager to lead, develop and drive forward community development services across Peterborough.
This vital role oversees the delivery of key services including the Food Club, emergency food parcels (as part of the Household Support Fund), and the Holiday Activities and Food (HAF) programme and will include the line management of 2 Community Development Workers and the development of a Voluntary provision.
Main Duties:
- Leading in the planning and delivery of community-based services and projects
- Promoting asset-based approach by identifying and mobilising community strengths and resources and improving efficiency and effectiveness
- Leading a team of staff and volunteers (including recruitment, training and supervisions) and proactively work to develop and grow their volunteer offer
- Building strong relationships with residents, partners, and stakeholders and working with them to identify gaps in service provision and develop resident lead groups, services and projects
- Facilitating community-led initiatives, identifying gaps in service provisions and supporting resident involvement in service design and delivery
- Preparing reports for funders, commissioners and internal stakeholders, collating and analysing data to monitor project outcomes and impact and working to ensure compliance with all SLAs and policies
- Promoting services through community events, social media, and local networks and increasing awareness and accessibility of support available to residents
- Ensure compliance with safeguarding, health and safety, funding, and reporting requirements
They are looking for a proactive, compassionate leader with a strong commitment to community empowerment and social impact.
They are a fantastic charity who are committed to improving the lives of families across the UK. They offer excellent training and development opportunities and feedback from previously placed candidates has been excellent.
Essential Requirements:
- Experience of managing staff and/ or volunteers
- Experience of working in community development, tenant/ resident involvement and community based services
For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed)
Supporting Futures Consulting acts as both an employer and an agency.
Service Manager (Community Development)
Posted 13 days ago
Job Viewed
Job Description
Role: Service Manager (Community Development)
Based: Peterborough
Rate: £32,300 – 35,000pa
Start Date: ASAP – July 2025
Duration: 6 months (with a permanent opportunity available at the end of the contract)
Hours: Part Time – 22 hours
Flexibility on how/ when the hours are worked – between Monday to Friday 8.30 – 1700
Our client, a national Children and Young Person’s Charity, is currently recruiting for Service Manager to lead, develop and drive forward community development services across Peterborough.
This vital role oversees the delivery of key services including the Food Club, emergency food parcels (as part of the Household Support Fund), and the Holiday Activities and Food (HAF) programme and will include the line management of 2 Community Development Workers and the development of a Voluntary provision.
Main Duties:
- Leading in the planning and delivery of community-based services and projects
- Promoting asset-based approach by identifying and mobilising community strengths and resources and improving efficiency and effectiveness
- Leading a team of staff and volunteers (including recruitment, training and supervisions) and proactively work to develop and grow their volunteer offer
- Building strong relationships with residents, partners, and stakeholders and working with them to identify gaps in service provision and develop resident lead groups, services and projects
- Facilitating community-led initiatives, identifying gaps in service provisions and supporting resident involvement in service design and delivery
- Preparing reports for funders, commissioners and internal stakeholders, collating and analysing data to monitor project outcomes and impact and working to ensure compliance with all SLAs and policies
- Promoting services through community events, social media, and local networks and increasing awareness and accessibility of support available to residents
- Ensure compliance with safeguarding, health and safety, funding, and reporting requirements
They are looking for a proactive, compassionate leader with a strong commitment to community empowerment and social impact.
They are a fantastic charity who are committed to improving the lives of families across the UK. They offer excellent training and development opportunities and feedback from previously placed candidates has been excellent.
Essential Requirements:
- Experience of managing staff and/ or volunteers
- Experience of working in community development, tenant/ resident involvement and community based services
For more information, please call the team on (phone number removed) and ask to speak to Ria or email us your CV at (url removed)
Supporting Futures Consulting acts as both an employer and an agency.
frog - Midweight Public Sector Service Designer - London
Posted 13 days ago
Job Viewed
Job Description
Why Join frog
Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.
Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community—and the world at large.
What You'll Be Doing
The Service Designer will be part of a skilled multidisciplinary team leading on the strategic design, prototyping and build of excellent public services. You’ll collaboratively build cross-government services that are user-centred, equitable, sustainable and accessible, helping to identify and solve population scale problems, focussing on the design of services at scale.
In frog we’re building a new capability to work at the cutting edge of policy design. We need strategic service designers that understand the policy lifecycle and how to: test iterate and improve policy in the same way you would a digital service. If you’re not entirely sure how this works, talk to us! It’s the vanguard of design in government and we want you to be in it. You won’t be afraid to convince and show policy people a new way of working. You’re able to evangelise public policy design at all levels of government.
An Overview Of The Role
As a service designer, you’ll be an expert in:
- Zooming out on the wider context, focus on policy outcomes and zoom in on what people need
- Designing in a user-centred way, understanding user needs and advocating for people in the design process
- Agile ways of working, working in multidisciplinary teams and being able to work to GDS standards are a hygiene factor
- Working towards justice, equity and inclusion in the teams you work with and the services you help deliver
- Working towards environmental sustainability of government and its services
- Leading the design of services and supporting the wider organisational objectives and strategic priorities
- Working with other specialists to design and create organisational, policy and financial structures that support service delivery of good services
- Using reflective and critical thinking; challenging assumptions and asking questions; to support government to do better and deliver better services
- Using evidence from research and data to inform design and management decisions, and use evidence to engage with senior stakeholders
- Analysing failure within services and identify root causes for that failure; find opportunities for reducing complexity and reducing cost
- Designing collaboratively and in the open, engaging stakeholders in the design process in a variety of ways, including workshops, design sprints and other co-design methods
- Visualising and mapping services, sketch and prototype ideas
- Guiding, supporting and mentoring other designers and colleagues
- Educating colleagues in user-centred design and service design when necessary
- Contributing to, and helping maintain and grow the design community, sharing patterns and approaches with others
What We Look For
A good fit for this role will bring many of the skills, experience, and attributes below
- Previous experience working with Public Sector and proven experience with GDS
- Comfort leading sessions with senior clients
- Comfort reflecting on your individual performance and behaviours and, together with feedback from others, you will actively seek to continuously improve
- Passion about helping to create an environment where people can do great work
- To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance Security Check Clearance
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility
Application Instructions
Please ensure a link to your portfolio of work is included on your CV and any passwords required are included. Your portfolio should highlight your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio.
Need To Know
We don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy
CSR
We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Whilst you will have London as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
About Capgemini Invent
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
More information is at available at:
Service Designer Public Sector
Posted 19 days ago
Job Viewed
Job Description
**About NTT DATA and Tangity**
NTT DATA is a trusted global innovator with over 100,000 professionals in 50+ countries. Headquartered in Tokyo, we bring elements of our Japanese heritage-precision, long-term thinking, and social responsibility-into our UK work. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation.
**Tangity** , part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint.
**The Role**
As a **Senior Service Designer** at Tangity, you'll operate as a core member of agile, cross-functional teams delivering human-centred, end-to-end service experiences. You'll take ownership of your deliverables, collaborate across disciplines, and contribute to a culture of learning and excellence.
You will lead service design activities with increasing autonomy-from framing challenges and planning research to developing holistic service models. You'll help shape design outcomes that balance user needs, business goals, and technical feasibility. You'll also begin to mentor junior team members, contribute to our internal service design practice, and support the development of our collective craft.
**What you'll be doing:**
+ Scope, plan, and lead service design activities across all phases of design and delivery
+ Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points
+ Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal opportunities and drive alignment
+ Synthesise research insights and identify patterns using frameworks such as Jobs to Be Done, service safaris, personas, and value proposition canvases
+ Facilitate co-creation sessions, ideation workshops, and playback sessions with stakeholders and users
+ Prototype service components and touchpoints (e.g. scripts, flows, mock service experiences) to test desirability and feasibility
+ Translate insights into actionable service improvements, opportunity areas, and design recommendations
+ Communicate complex service concepts and journeys through compelling storytelling and artefacts
+ Embed accessibility and inclusive design principles throughout the service lifecycle
+ Support junior designers with feedback, encouragement, and guidance
+ Contribute to the ongoing development of Tangity's service design practice, methods, and tools
**What experience you'll bring:**
**Core Responsibilities**
+ Independently delivers high-quality design outputs with minimal supervision
+ Participates actively in internal rituals (e.g. stand-ups, critiques, knowledge shares)
+ Helps translate client or user needs into effective, actionable design solutions
+ Begins to mentor or support junior team members with constructive feedback and encouragement
**Expected Behaviours**
+ Takes initiative to complete work independently while knowing when to seek input or support
+ Proactively communicates progress and asks thoughtful questions to deepen understanding
+ Contributes to the quality and pace of the team's delivery, offering ideas and solutions
+ Demonstrates reliability, accountability, and a positive attitude toward challenges
**What We're Looking For**
+ 5+ years of relevant experience in Service Design or a related discipline
+ Strong portfolio demonstrating end-to-end service design capability across sectors or domains
+ Confident in applying human-centred design principles and inclusive design practices
+ Experienced in mapping services, synthesising insights, and facilitating collaborative workshops
+ Proficient in communicating design concepts visually and verbally to stakeholders
+ Familiar with agile environments and working in multidisciplinary product teams
+ Knowledge of accessibility standards (e.g., WCAG) and inclusive design methods
+ Strong written and verbal English communication skills
+ Exposure to Government Digital Service (GDS) and service standards
+ Experience working in or with the UK public sector
+ Familiarity with design systems and integrating service design with digital delivery
+ Degree in Service Design, UX, HCI, or a related discipline
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Senior Service Designer - Public Sector
Posted 1 day ago
Job Viewed
Job Description
Senior Service Designer – Public Sector
Location: London (Hybrid)
Salary: Up to £75,000
Clearance: Must currently hold or have previously held SC clearance
Eligibility: Must have lived in the UK continuously for the past 5 years (no absences over 3 months)
The Opportunity
A leading design consultancy is seeking a Senior Service Designer to join a multidisciplinary team delivering impactful, human-centred services for the UK public sector. This is a chance to work on meaningful projects that improve lives and systems, while contributing to a growing design practice.
What You’ll Do
- Lead service design activities across discovery, alpha, beta, and live phases
- Conduct user research and map service journeys, ecosystems, and processes
- Facilitate co-creation workshops and stakeholder engagement sessions
- Prototype service components and test with users to validate ideas
- Translate insights into actionable service improvements and design recommendations
- Mentor junior designers and contribute to internal design capability building
What You’ll Bring
- 5+ years of experience in service design or a related discipline
- Strong portfolio showcasing end-to-end service design work
- Experience working in or with the UK public sector
- Familiarity with GDS standards and inclusive design practices
- Skilled in research, synthesis, facilitation, and visual communication
- Comfortable working in agile, cross-functional teams
Why Apply?
You’ll join a collaborative, inclusive environment that values continuous learning, well-being, and innovation. The organisation offers flexible working, tailored benefits, and a strong commitment to diversity, equity, and inclusion.
Apply Now
If you meet the clearance and residency requirements and are passionate about designing services that matter, we’d love to hear from you.
Please note: All applicants must have an updated portfolio.
Contact Anna-Jane Murphy to learn more about the role!
AMC/AJM/SSDTP
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Senior Service Designer - Public Sector
Posted 1 day ago
Job Viewed
Job Description
Senior Service Designer – Public Sector
Location: London (Hybrid)
Salary: Up to £75,000
Clearance: Must currently hold or have previously held SC clearance
Eligibility: Must have lived in the UK continuously for the past 5 years (no absences over 3 months)
The Opportunity
A leading design consultancy is seeking a Senior Service Designer to join a multidisciplinary team delivering impactful, human-centred services for the UK public sector. This is a chance to work on meaningful projects that improve lives and systems, while contributing to a growing design practice.
What You’ll Do
- Lead service design activities across discovery, alpha, beta, and live phases
- Conduct user research and map service journeys, ecosystems, and processes
- Facilitate co-creation workshops and stakeholder engagement sessions
- Prototype service components and test with users to validate ideas
- Translate insights into actionable service improvements and design recommendations
- Mentor junior designers and contribute to internal design capability building
What You’ll Bring
- 5+ years of experience in service design or a related discipline
- Strong portfolio showcasing end-to-end service design work
- Experience working in or with the UK public sector
- Familiarity with GDS standards and inclusive design practices
- Skilled in research, synthesis, facilitation, and visual communication
- Comfortable working in agile, cross-functional teams
Why Apply?
You’ll join a collaborative, inclusive environment that values continuous learning, well-being, and innovation. The organisation offers flexible working, tailored benefits, and a strong commitment to diversity, equity, and inclusion.
Apply Now
If you meet the clearance and residency requirements and are passionate about designing services that matter, we’d love to hear from you.
Please note: All applicants must have an updated portfolio.
Contact Anna-Jane Murphy to learn more about the role!
AMC/AJM/SSDTP
Senior Service Designer - Public Sector
Posted 18 days ago
Job Viewed
Job Description
£6000 - 75000 GBP
10% Bonus, Pension, Healthcare
Hybrid WORKING
Location: Central London, Greater London - United Kingdom Type: Permanent
Senior Service Designer - Public Sector
Location: London (Hybrid)
Salary: Up to £75,000
Clearance: Must currently hold or have previously held SC clearance
Eligibility: Must have lived in the UK continuously for the past 5 yea.
SERVICE DESIGNER - SC, PUBLIC SECTOR
Posted 4 days ago
Job Viewed
Job Description
Service Designer
Location: UK-wide (Hybrid working with occasional travel)
Salary: 67,000 - 80,000 (depending on experience) + Great Perks
Security Clearance: SC Cleared or Eligible
About the Organisation
This is an opportunity to join a forward-thinking organisation delivering high-impact digital and data solutions across the UK public sector. Known for its commitment to excellence and innovation, the company works on complex, large-scale programmes that improve services and outcomes for citizens. You'll be part of a collaborative, agile team that values curiosity, integrity, and user-centred design-working on meaningful projects that shape the future of digital government.
The Role
We are seeking mid to senior level Service Designers who are confident in their practice and require minimal support to get started. You will be responsible for designing complex, user-centred services for public sector clients, with opportunities to work across government and private sector engagements. You will help set the vision for service design, ensuring that iterative processes lead to successful outcomes. You will champion and facilitate collaboration across diverse multidisciplinary teams, fostering a culture of co-design and shared ownership of the design process.
Key Responsibilities
* Support design decisions, communicate strategies, and coach others.
* Improve inclusive, accessible, and sustainable design practices.
* Align user needs with organizational goals.
* Plan and run design sessions.
* Embed hypothesis-driven and iterative design practices.
* Help teams adapt to changes and lead design work.
* Advocate for user-centred design and create inclusive environments for designers.
Skills and Experience
Essential:
* Proven ability to lead complex, user-centred design projects from initial concept to final implementation.
* Experience in designing government or public services.
* Strong knowledge of the (url removed) service standard.
* Strong skills in mentoring and coaching teams in iterative design practices.
* Expertise in integrating data-driven insights into service design.
* Experience in creating accessible and inclusive services.
* Ability to build and maintain strong, strategic relationships with key stakeholders.
* Excellent communication skills, with the ability to articulate and champion design concepts and strategies at the highest levels of the organization.
Desirable:
* Ability to define and lead the strategic direction of service design within the business area.
* Expertise in, or the ability to lead user research projects and activities.
* Experience of leading design sessions and integrating diverse perspectives.
* Understand the strategic context of your work and how it aligns with broader project goals.
* Experience of working in other sectors.
* Consultancy experience and demonstrable experience of opening-up new account spaces.
* Multi-disciplinary design skills set.
* SC clearance.
Qualifications
* Degree in Service Design, Interaction Design, User Experience Design, or a related field or equivalent experience.
* Relevant professional certifications or equivalent experience.
Security Clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements. Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Disclaimer
Adecco are operating as an Employment Agency. Adecco are an equal opportunities employer and we are on the client's supplier list for this opening.
Please be assured that your CV will be treated in the strictest confidence and we would always speak to you before discussing your CV with any potential employer.
Keywords:
Service Design, User-Centred Design, (url removed) Standards, Public Sector, Digital Transformation, Agile Delivery, Inclusive Design, Accessibility, Design Thinking, UX Design, Interaction Design, Experience Design, Co-Design, Stakeholder Engagement, Multidisciplinary Teams, Strategic Design, Human-Centred Design, SC Clearance, Government Services, Design Strategy, Journey Mapping, Systems Thinking, User Research, Hypothesis-Driven Design, Iterative Design, Consultancy, Digital Services