What Jobs are available for Quality Assurance Positions in Redditch?

You’ll play a key part in helping a growing broking team deliver high-quality advice and service.

This isn’t a heavy compliance position - it’s about supporting your colleagues, shaping best practice, and making a real impact on how the team performs.

It’s compliance with ‘small c’… the people stuff, ensuring they are compliant and offering best class service to clients. It isn’t heavily laden with reporting, complaints, FCA or PRA.

What you will do:

• Review files across new business, renewals, and mid-term adjustments to ensure consistency and quality.
• Give practical feedback that helps colleagues improve and grow in their roles.
• Spot trends and identify training needs so the team can work more effectively.
• Work closely with operational and technical colleagues to improve processes and workflows. Influence the team culture, helping to raise standards of advice and service across the business.

What you will bring:

• Strong experience in commercial insurance, ideally in broking or underwriting.
• Experience in file reviews, quality assurance, or technical assurance.
• Confidence in giving constructive feedback and coaching colleagues.
• Analytical skills to identify patterns and trends.
• Strong communication skills and comfort collaborating across teams.

What’s in it for you:

• Autonomy and responsibility - you’ll shape how the team works and see the impact of your contribution.
• Flexible working - hybrid role with 60% home-based working.
• Competitive rewards - up to £55,000 base salary, plus 10-15% bonus, generous pension and 25 days’ leave plus bank holidays.
• Supportive culture - training, guidance, and a growing team where your expertise is valued.
• Work-life balance - family-friendly policies and wellbeing benefits.

If you are someone who enjoys using your commercial insurance expertise to make a difference, support others, and take on more responsibility, this role could be the next step in your career.

Food Quality Assurance Manager

Are you an experienced Quality Manager within the food industry looking for an exciting new challenge?

Do you have experience of leading quality audits with major UK food retailers?

Are you a strong communicator, who builds lasting relationships?

MacGregor Black are partnering with a Leading Food Manufacturer on the search for a Quality Manager. This is a perm role based in the West Midlands.

Key Responsibilities:

• Lead and develop the site quality team, conduct training, performance reviews, establish and implement development plans with direct reports, assure succession plans and talent development.
• Lead the implementation and development of the Quality Assurance programs for all food products and deliver Quality KPI performance.
• Ensure compliance with regulatory, industry and customer requirements (food safety, certifications, hygiene, supplier approval programs)
• Responsible for delivery of customer experience KPI’, complex customer quality complaint analysis, implement corrective action plans to achieve sustainable solutions and effectively organize and conduct customer audits on site.

What We're Looking For:

• Degree in relevant field, lead auditor.
• Long-term experience in food manufacturing operations, in a Quality Assurance or technical role with team leadership skills.
• Expert in food safety and food risk management systems.
• Significant food industry knowledge - food processing and food law.
• Able to work across cultural dimensions, good influencer.
• Excellent communication - verbal and written.
• Strong leader and motivator of own team but also across other departments and sites.

Salary – £55k + benefits.

Please contact Rob Blackburn today for further information.

• Develop and implement comprehensive QA strategies, test plans, and procedures for manufacturing processes and finished goods.
• Conduct rigorous inspections and testing of raw materials, in-process components, and finished products to ensure they meet stringent quality specifications.
• Identify, document, and track defects, working collaboratively with engineering and production teams to resolve issues promptly.
• Analyze quality data to identify trends, root causes of defects, and areas for continuous improvement.
• Lead and mentor the QA team, providing guidance, training, and performance feedback.
• Ensure compliance with industry standards, regulatory requirements, and company quality policies.
• Manage calibration and maintenance programs for all QA testing equipment.
• Contribute to the development and implementation of quality improvement initiatives and projects.
• Prepare detailed quality reports for management, highlighting key findings, performance metrics, and improvement recommendations.
• Stay updated with advancements in QA technologies and methodologies within the manufacturing sector.

• Proven experience as a Senior QA Engineer or similar role within a manufacturing environment.
• Strong knowledge of quality management systems (e.g., ISO 9001) and statistical process control (SPC).
• Proficiency in using various testing equipment and instruments relevant to the manufacturing industry.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Demonstrated ability to lead and motivate a team.
• Strong understanding of manufacturing processes and production environments.
• Excellent documentation and reporting skills.
• Experience with root cause analysis techniques (e.g., 5 Whys, Fishbone diagrams).
• A degree in Engineering, Quality Management, or a related technical field is highly desirable.
• Strong communication and interpersonal skills.

• Develop, implement, and maintain the company's Quality Management System (QMS) in accordance with GMP, ICH, and other relevant regulatory guidelines.
• Lead and manage the QA team, providing guidance, training, and performance management.
• Oversee and approve batch records, deviation investigations, change controls, and CAPA processes.
• Conduct internal audits and participate in external regulatory inspections (e.g., MHRA, FDA).
• Manage vendor qualification and ensure third-party manufacturers meet quality standards.
• Review and approve validation protocols and reports for equipment, processes, and analytical methods.
• Monitor key quality metrics and implement continuous improvement initiatives.
• Liaise with regulatory authorities and respond to queries regarding quality compliance.
• Ensure all activities comply with company policies, procedures, and regulatory requirements.
• Promote a strong quality culture throughout the organization.
• Stay updated on evolving regulatory landscapes and industry best practices.

• Bachelor's or Master's degree in Pharmacy, Chemistry, Biology, or a related life science field.
• Minimum of 7 years of experience in Pharmaceutical Quality Assurance, with at least 2 years in a management or supervisory role.
• Extensive knowledge of GMP regulations (e.g., EudraLex Volume 4, 21 CFR Part 210/211) and ICH guidelines.
• Proven experience with QMS implementation, validation, auditing, and regulatory inspections.
• Strong leadership, team management, and interpersonal skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in quality management software and data analysis tools.
• Exceptional written and verbal communication skills.
• Ability to balance strategic oversight with hands-on operational management.

• Develop and implement comprehensive quality assurance plans and procedures.
• Oversee all quality control activities throughout the manufacturing process.
• Conduct rigorous inspections and testing of raw materials, in-process components, and finished goods.
• Lead root cause analysis of quality issues and implement effective corrective and preventative actions.
• Ensure compliance with relevant industry standards and regulatory requirements.
• Manage and maintain the company's quality management system (e.g., ISO 9001).
• Collaborate with engineering and production teams to resolve quality-related concerns.
• Train and mentor junior quality assurance staff.
• Analyze quality data and KPIs to identify trends and drive continuous improvement initiatives.
• Manage supplier quality and conduct audits as necessary.

• Bachelor's degree in Engineering, Manufacturing Technology, or a related field.
• Proven experience as a Quality Assurance Engineer in a manufacturing environment.
• Strong knowledge of quality management systems (ISO 9001) and methodologies (SPC, Six Sigma).
• Proficiency in using metrology equipment and interpreting technical drawings.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and leadership abilities.
• Experience in root cause analysis and CAPA implementation.
• Familiarity with various manufacturing processes and materials.

• Develop, implement, and maintain comprehensive quality assurance plans and procedures for automotive components and systems.
• Conduct regular audits and inspections of manufacturing processes, supplier quality, and finished products.
• Analyze test data, performance metrics, and customer feedback to identify quality issues and trends.
• Collaborate with engineering teams to ensure designs meet quality and reliability standards.
• Work with suppliers to ensure their adherence to quality specifications and to resolve any supplier-related quality issues.
• Investigate product non-conformances, determine root causes, and implement corrective and preventive actions (CAPA).
• Champion a culture of quality throughout the organization.
• Prepare detailed quality reports, documentation, and presentations for management and relevant stakeholders.
• Stay updated on automotive industry quality standards, regulations (e.g., IATF 16949), and best practices.
• Participate in cross-functional teams to drive continuous improvement initiatives.

• Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent practical experience.
• Minimum of 3-5 years of experience in quality assurance or quality control within the automotive industry.
• Strong understanding of quality management systems, such as IATF 16949 and ISO 9001.
• Proficiency in statistical process control (SPC) and quality tools (e.g., FMEA, APQP, PPAP, 8D).
• Experience with root cause analysis techniques.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
• Familiarity with automotive manufacturing processes and component testing.
• Ability to interpret engineering drawings and technical specifications.
• Experience with hybrid or electric vehicle systems is a plus.

• Developing, implementing, and maintaining the company's Quality Management System (QMS) in accordance with relevant standards (e.g., ISO 9001).
• Overseeing all quality control activities, including raw material inspection, in-process checks, and final product testing.
• Establishing and monitoring key quality metrics (KPIs) and performance indicators.
• Leading and conducting internal audits and supporting external regulatory audits.
• Investigating customer complaints and non-conformances, implementing corrective and preventive actions (CAPA).
• Managing the calibration and maintenance program for all quality control equipment.
• Training and supervising the quality assurance team, fostering a culture of quality consciousness.
• Collaborating with production, engineering, and R&D departments to ensure quality is integrated into all stages of product development and manufacturing.
• Identifying opportunities for process improvements and implementing lean manufacturing/six sigma initiatives to enhance product quality and efficiency.
• Ensuring compliance with all industry-specific regulations and standards.
• Preparing quality reports for senior management and relevant stakeholders.