8 Railway Operations jobs in the United Kingdom
Engineering Manager - Railway Engineering Services
Belfast, Northern Ireland
WSP USA
Posted 1 day ago
Job Viewed
Job Description
**What if you could do the kind of work the world needs?**
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
We are seeking enthusiastic Engineering Managers to join our expanding Rail Engineering Services team in Belfast and to lead on the technical delivery of our diverse portfolio of rail engineering projects across the UK & Ireland, and overseas.
**A little more about your role.**
+ Leading, directing, and coordinating multi-disciplinary technical teams, and supporting the resolution of complex technical problems;
+ Managing client and stakeholder relationships to achieve desired project outcomes;
+ Setting an example for health, safety and welfare on your projects and instilling a strong safety culture within the delivery team;
+ Leading on the development and management of client requirements and other assurance outputs i.e. assumptions and departures;
+ Leading design coordination activities such as integrated design reviews and promoting digitalisation to aid delivery;
+ Working alongside Project and Design Managers to ensure the technical delivery of Rail projects;
+ Provide guidance, support, and mentorship to aspiring engineering managers.
**A little more about your team.**
You will work on exciting and inspiring projects for a variety of infrastructure owners, national and local governments, public and private sector clients including Translink, Transport Infrastructure Ireland, MetroLink, Iarnród Éireann-Irish Rail, Network Rail, HS2, regional transport bodies, operators and contractors. You will be part of the Engineering Management and Project Management Service Line - a team of professionally qualified, talented and diverse individuals that work together to:
+ Deliver multi-disciplinary projects for a number of important clients;
+ Undertake work across the full design lifecycle, from early concept stage to detailed design and subsequently supporting delivery contractors on site;
+ Mentor others in the team, supporting their development by sharing technical knowledge and experience;
+ Provide clients with technical excellence through our delivery of projects.
The role will be based in our city centre office in Belfast. Our offices provide a quality, flexible and dynamic working space focused on the health and wellbeing of our staff, benefitting from innovative design, substantial amounts of natural light, open collaborative spaces and easy access to public transport. It is essential that the successful candidate is resident in Belfast.
We are actively seeking Engineering Managers looking to take the next step in their development with greater independence in how they deliver their work, through to candidates with demonstrable multidisciplinary delivery experience; proven leaders that have a track record of developing and maintaining client relationships.
**What we will be looking for you to demonstrate:**
+ A track record of successfully delivering multi-disciplinary projects as an Engineering Manager, or as an Assistant Engineering Manager / Design Manager;
+ An engineering specialism and experience in railway engineering design;
+ Strong experience in at least one area of the full project lifecycle from initial feasibility studies to detailed design and implementation;
+ A strong understanding of CSM, CDM and other health and safety regulations e.g. Irish Construction Regs, and the application of "safe by design" techniques;
+ An ability to manage multiple workstreams and teams, balancing priorities, making value and delivery judgements / decisions to meet or exceed our client's expectations;
+ Technical knowledge to be able to challenge project teams on outputs / deliverables;
+ Experience undertaking roles with specific engineering responsibilities, e.g. CEM, CRE, DPE or PE, or equivalent functions
+ Chartered or incorporated registration with a relevant professional engineering institution, or can demonstrate you are working towards this;
+ Understanding of client engineering assurance processes;
+ Understanding of railway standards.
It is desirable for applicants to have:
+ Experience across the full project lifecycle from initial feasibility studies to detailed design and implementation;
+ Experience of engineering management of consents-led schemes;
+ Experience of mentoring and developing staff.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
**#LI-MA1**
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
We are seeking enthusiastic Engineering Managers to join our expanding Rail Engineering Services team in Belfast and to lead on the technical delivery of our diverse portfolio of rail engineering projects across the UK & Ireland, and overseas.
**A little more about your role.**
+ Leading, directing, and coordinating multi-disciplinary technical teams, and supporting the resolution of complex technical problems;
+ Managing client and stakeholder relationships to achieve desired project outcomes;
+ Setting an example for health, safety and welfare on your projects and instilling a strong safety culture within the delivery team;
+ Leading on the development and management of client requirements and other assurance outputs i.e. assumptions and departures;
+ Leading design coordination activities such as integrated design reviews and promoting digitalisation to aid delivery;
+ Working alongside Project and Design Managers to ensure the technical delivery of Rail projects;
+ Provide guidance, support, and mentorship to aspiring engineering managers.
**A little more about your team.**
You will work on exciting and inspiring projects for a variety of infrastructure owners, national and local governments, public and private sector clients including Translink, Transport Infrastructure Ireland, MetroLink, Iarnród Éireann-Irish Rail, Network Rail, HS2, regional transport bodies, operators and contractors. You will be part of the Engineering Management and Project Management Service Line - a team of professionally qualified, talented and diverse individuals that work together to:
+ Deliver multi-disciplinary projects for a number of important clients;
+ Undertake work across the full design lifecycle, from early concept stage to detailed design and subsequently supporting delivery contractors on site;
+ Mentor others in the team, supporting their development by sharing technical knowledge and experience;
+ Provide clients with technical excellence through our delivery of projects.
The role will be based in our city centre office in Belfast. Our offices provide a quality, flexible and dynamic working space focused on the health and wellbeing of our staff, benefitting from innovative design, substantial amounts of natural light, open collaborative spaces and easy access to public transport. It is essential that the successful candidate is resident in Belfast.
We are actively seeking Engineering Managers looking to take the next step in their development with greater independence in how they deliver their work, through to candidates with demonstrable multidisciplinary delivery experience; proven leaders that have a track record of developing and maintaining client relationships.
**What we will be looking for you to demonstrate:**
+ A track record of successfully delivering multi-disciplinary projects as an Engineering Manager, or as an Assistant Engineering Manager / Design Manager;
+ An engineering specialism and experience in railway engineering design;
+ Strong experience in at least one area of the full project lifecycle from initial feasibility studies to detailed design and implementation;
+ A strong understanding of CSM, CDM and other health and safety regulations e.g. Irish Construction Regs, and the application of "safe by design" techniques;
+ An ability to manage multiple workstreams and teams, balancing priorities, making value and delivery judgements / decisions to meet or exceed our client's expectations;
+ Technical knowledge to be able to challenge project teams on outputs / deliverables;
+ Experience undertaking roles with specific engineering responsibilities, e.g. CEM, CRE, DPE or PE, or equivalent functions
+ Chartered or incorporated registration with a relevant professional engineering institution, or can demonstrate you are working towards this;
+ Understanding of client engineering assurance processes;
+ Understanding of railway standards.
It is desirable for applicants to have:
+ Experience across the full project lifecycle from initial feasibility studies to detailed design and implementation;
+ Experience of engineering management of consents-led schemes;
+ Experience of mentoring and developing staff.
**Imagine a better future for you and a better future for us all.**
Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
**With us, you can. Apply today.**
**#LI-MA1**
We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
**WHAT'S IN IT FOR YOU?**
**Work-life balance**
At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community.
Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK.
**Inclusivity & Belonging**
We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity.
**Health & Wellbeing**
We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme.
Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package.
**Flex your time**
To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day.
We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.
**Your development**
We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.
**#WeAreWSP**
_Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application._
This advertiser has chosen not to accept applicants from your region.
0
Station Control Manager - Rail Operations Centre (ROC Three Bridges)
South East, South East
GTR
Posted today
Job Viewed
Job Description
Station Control Manager - Rail Operations Centre (ROC Three Bridges) Are you someone who enjoys working in a fast-paced problem-solving environment? Are you systematic and thorough in your approach and able to prioritise your workload? Can you communicate quickly and clearly whilst influencing at all levels? Do you have great situational awareness and the ability to remain calm under pressure? Are you looking to progress into a more challenging role?
If you can answer yes to all the above, please read on.
Govia Thameslink Railway (GTR) is the largest Train Operating Company in the UK, operating four brands across London and the southeast of England. Our brands are Gatwick Express, Great Northern, Southern and Thameslink, together operating over 3,800 individual passenger services completing around 1 million customer journeys daily.
We are looking to recruit people to join our Station Control Manager (SCM) team.
The key responsibilities of the Station Control Manager are:
About You
You will need to possess, to have or be able to demonstrate:
Excellent analytical and computer skills - using the Microsoft suite of software and well as the ability to quickly learn the bespoke rail industry systems, as required, to monitor, record and improve GTR performance.
Benefits
As an SCM your benefits will include free unlimited travel on the GTR network, discounted travel on other train operators, an attractive pension scheme, generous annual leave and competitive salary of £38,527 (subject to pay award) and great satisfaction knowing you have played a part in helping our customers have a great journey with us.
Those successful will be either offered an immediate appointment or enter our talent pool where appointment is generally in seniority order.
If you can answer yes to all the above, please read on.
Govia Thameslink Railway (GTR) is the largest Train Operating Company in the UK, operating four brands across London and the southeast of England. Our brands are Gatwick Express, Great Northern, Southern and Thameslink, together operating over 3,800 individual passenger services completing around 1 million customer journeys daily.
We are looking to recruit people to join our Station Control Manager (SCM) team.
The key responsibilities of the Station Control Manager are:
- Monitor on the day train service at key defined stations on the GTR network and record incidents and occurrences in our logging system.
- Report delays to the relevant Train Service Managers and advise of likely impact to train services so that the Train Service Managers can take action to reduce the impact.
- Log on the relevant systems instances of delays at stations, allowing stakeholders to view delay narratives and the actions taken to mitigate.
- Prepare real time summaries and reports around daily performance and service preparedness for Senior Managers.
- Real time updating of our systems relating to unit allocations and diagrams changes.
- Work under the guidance and instruction from the Duty Network Operations Manager on duty as required.
About You
You will need to possess, to have or be able to demonstrate:
- The ability and willingness to learn and develop yourself with new skills, in a real time, very busy operational environment, working with colleagues and stakeholders to deliver our operational plans.
- Proven experience of working within a team to deliver joint goals and objectives.
- To be or become a strong leader, able to influence and persuade key stakeholders to deliver the best service and performance levels.
- Be innovative and an intelligent thinker with the ability to look ahead and proactively plan to avoid problems and challenges before they occur.
- Able to adhere to operational plans and processes and understand the impact of the implementation on service quality levels.
- Energy for continuous improvement - always striving to better processes and standards to deliver industry leading experiences to our customers.
Excellent analytical and computer skills - using the Microsoft suite of software and well as the ability to quickly learn the bespoke rail industry systems, as required, to monitor, record and improve GTR performance.
Benefits
As an SCM your benefits will include free unlimited travel on the GTR network, discounted travel on other train operators, an attractive pension scheme, generous annual leave and competitive salary of £38,527 (subject to pay award) and great satisfaction knowing you have played a part in helping our customers have a great journey with us.
Those successful will be either offered an immediate appointment or enter our talent pool where appointment is generally in seniority order.
This advertiser has chosen not to accept applicants from your region.
1
Train Service Manager - Rail Operations Centre (ROC Three Bridges)
South East, South East
GTR
Posted today
Job Viewed
Job Description
Train Service Manager - Rail Operations Centre (ROC Three Bridges) Now recruiting for Train Service Managers, based at Three Bridges Rail Operating Centre in West Sussex.
Are you someone who enjoys working in a fast-paced problem-solving environment? Are you systematic and thorough in your approach and able to prioritise your workload? Can you communicate quickly and clearly whilst influencing at all levels? Do you have great situational awareness and the ability to remain calm under pressure? Are you looking to progress into a more challenging role?
If you can answer yes to all the above, please read on.
Govia Thameslink Railway (GTR) is the largest Train Operating Company in the UK, operating four brands across London and the southeast of England. Our brands are Gatwick Express, Great Northern, Southern and Thameslink, together operating over 3,800 daily passenger services completing around 1 million customer journeys daily.
Working in our control centre, the Train Service Manager (TSM) is our most challenging role, offering an opportunity to play a critical part in the delivery of our real time train service. Our unique geography and the high frequency of the service we operate requires individuals who can handle a fast paced, quickly changing environment.
We require exceptional people to meet this challenge with a proactive approach, the ability to think ahead, prioritise tasks, solve problems and plan for the next challenge just around the corner. Using the latest high-tech suite of software Train Service Managers play a major part in ensuring our customers get safely to their destinations in all types of challenging situations.
To become a member of our dynamic and diverse team of professionals, candidates will be invited to complete an initial online assessment, and those selected will be invited to a further in person assessment day and formal interview. Those successful will be either offered an immediate appointment or enter our talent pool where appointment is generally in seniority order.
The key responsibilities of a Train Service Manager are:
Reporting on shift to the Duty Network Operations Manager, the key challenges of the role include:
About You
You will need to possess, to have or be able to demonstrate:
Benefits
As a TSM your benefits will include free unlimited travel on the GTR network, discounted travel on other train operators, an attractive pension scheme, generous annual leave and competitive salary of £44,927 rising to £47,927 (subject to pay award) upon completion of training, usually around 12 weeks in duration, and great satisfaction knowing you have played a part in helping our customers have a great journey with us.
Roster/Shift Patterns
Please note this is a shift-based role, where you will be working earlies, lates and nights Sunday-Saturday including bank holidays. The longest run of shifts is 10, made up of 8 and 12-hour shifts, however this is then followed by a number of days off.
Are you someone who enjoys working in a fast-paced problem-solving environment? Are you systematic and thorough in your approach and able to prioritise your workload? Can you communicate quickly and clearly whilst influencing at all levels? Do you have great situational awareness and the ability to remain calm under pressure? Are you looking to progress into a more challenging role?
If you can answer yes to all the above, please read on.
Govia Thameslink Railway (GTR) is the largest Train Operating Company in the UK, operating four brands across London and the southeast of England. Our brands are Gatwick Express, Great Northern, Southern and Thameslink, together operating over 3,800 daily passenger services completing around 1 million customer journeys daily.
Working in our control centre, the Train Service Manager (TSM) is our most challenging role, offering an opportunity to play a critical part in the delivery of our real time train service. Our unique geography and the high frequency of the service we operate requires individuals who can handle a fast paced, quickly changing environment.
We require exceptional people to meet this challenge with a proactive approach, the ability to think ahead, prioritise tasks, solve problems and plan for the next challenge just around the corner. Using the latest high-tech suite of software Train Service Managers play a major part in ensuring our customers get safely to their destinations in all types of challenging situations.
To become a member of our dynamic and diverse team of professionals, candidates will be invited to complete an initial online assessment, and those selected will be invited to a further in person assessment day and formal interview. Those successful will be either offered an immediate appointment or enter our talent pool where appointment is generally in seniority order.
The key responsibilities of a Train Service Manager are:
- Deliver the planned daily timetable across your designated service group.
- Respond immediately to real time disruptive events on GTR trains, stations and Network Rail infrastructure in association with our partners.
- Work closely with our engineering department to ensure the fleet of trains is maintained.
- Work closely with our operations department to ensure best use is made of available traincrew.
- Work closely with all stakeholders to ensure our customers receive the best possible experience.
- Work under the guidance and instruction from the Duty Network Operations Manager on duty as required.
Reporting on shift to the Duty Network Operations Manager, the key challenges of the role include:
- Reviewing the daily train service plan, taking ownership of key service groups and implementing any required changes due to infrastructure, fleet and crew availability in line with standards, procedures and processes.
- Liaising with Network Rail to develop and implement on the day, very short-term train paths as necessary for train services, in order to balance the fleet and crew to deliver the required daily timetable.
- Working closely with Network Rail and other Train operating Company stakeholders to understand infrastructure restrictions and the consequential impact on train services.
- Developing and implementing alterations to the train service to maximise the use of the available network and ensuring the impact is kept to minimum and alternative routes are offered.
- Lead and manage operational incidents within your geographical area, acting as the representative for GTR as appropriate, ensuring that services are restored to normal as quickly as possible.
- Continually improve the customer journey experience through collating and analysing data, identifying enhancements to process, service delivery, recovery and operational management.
- Communicating to stakeholders and liaising closely with the Customer Experience team to ensure that customers' needs and requirements are met during disruptive events.
- Represent GTR's interests at meetings or conference calls held to recover from incidents, delays or finalise arrangements for planned events.
About You
You will need to possess, to have or be able to demonstrate:
- The ability and willingness to learn and develop yourself with new skills, in a real time, very busy operational environment, working with colleagues and stakeholders to deliver our operational plans.
- Proven experience of working within a team to deliver joint goals and objectives.
- To be or become a strong leader, able to influence and persuade key stakeholders to deliver the best service and performance levels.
- Be innovative and an intelligent thinker with the ability to look ahead and proactively plan to avoid problems and challenges before they occur.
- Able to adhere to operational plans and processes and understand the impact of the implementation on service quality levels.
- Energy for continuous improvement - always striving to better processes and standards to deliver industry leading experiences to our customers.
- Excellent analytical and computer skills - using the Microsoft suite of software and well as the ability to quickly learn the bespoke rail industry systems, as required, to monitor, record and improve GTR performance.
Benefits
As a TSM your benefits will include free unlimited travel on the GTR network, discounted travel on other train operators, an attractive pension scheme, generous annual leave and competitive salary of £44,927 rising to £47,927 (subject to pay award) upon completion of training, usually around 12 weeks in duration, and great satisfaction knowing you have played a part in helping our customers have a great journey with us.
Roster/Shift Patterns
Please note this is a shift-based role, where you will be working earlies, lates and nights Sunday-Saturday including bank holidays. The longest run of shifts is 10, made up of 8 and 12-hour shifts, however this is then followed by a number of days off.
This advertiser has chosen not to accept applicants from your region.
2
Fleet Maintenance Controller - Rail Operations Centre (ROC Three Bridges)
South East, South East
GTR
Posted 8 days ago
Job Viewed
Job Description
Fleet Maintenance Controller - Rail Operations Centre (ROC Three Bridges) Are you passionate about operational excellence and keeping things running like clockwork? At Govia Thameslink Railway (GTR), we're looking for a highly organised and forward-thinking Fleet Maintenance Controller to join our dynamic team. In this critical role, you will be at the heart of ensuring out train fleet is safe, reliable, and available to support the delivery of a punctual and dependable service to our passengers.
You'll work collaboratively with the Engineering depots, Network Operations, and the Asset Management teams to ensure maintenance plans are robust and fulfilled, faults are swiftly resolved, and the fleet remains compliant with all operational and safety standards. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a tangible impact on the daily running of on of the UK's busiest rail networks, we'd love to hear from you.
Key Accountabilities
This is a fast-paced, collaborative role where you'll help keep services running efficiently while supporting the safety, performance, and reliability of our fleet.
This role is based on a rota working 37 hours per week which will include bank holidays and weekends.
What you'll get
Living locally, you'll have a short commute and rewarded with an engaging and varied work schedule, in an environment where learning and progression is actively encouraged. You'll enjoy great company and industry benefits, as well as the support of a friendly team. Along with comprehensive and ongoing training, your benefits will include free travel on out network, privilege rate oyster card, up to 75% all other train operating companies, final salary pension and much more. #LI-PO1
You'll work collaboratively with the Engineering depots, Network Operations, and the Asset Management teams to ensure maintenance plans are robust and fulfilled, faults are swiftly resolved, and the fleet remains compliant with all operational and safety standards. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a tangible impact on the daily running of on of the UK's busiest rail networks, we'd love to hear from you.
Key Accountabilities
- Ensure timely, efficient delivery of all maintenance and repair activities in line with SLA's.
- Develop and manage short, medium, and long-term maintenance plans to optimise depot workloads.
- Support rapid recovery and resolution of train defects to minimise service disruption.
- Monitor fleet performance, service quality, and maintenance compliance particularly safety-critical and mileage-based requirements.
- Provide technical support to train crews and coordinate with Network Ops and Depots during incidents.
- Maintain accurate fleet data and ensure system integrity across enterprise platforms.
- Ensure correct train formations and allocations to meet service plan and franchise commitments.
This is a fast-paced, collaborative role where you'll help keep services running efficiently while supporting the safety, performance, and reliability of our fleet.
This role is based on a rota working 37 hours per week which will include bank holidays and weekends.
What you'll get
Living locally, you'll have a short commute and rewarded with an engaging and varied work schedule, in an environment where learning and progression is actively encouraged. You'll enjoy great company and industry benefits, as well as the support of a friendly team. Along with comprehensive and ongoing training, your benefits will include free travel on out network, privilege rate oyster card, up to 75% all other train operating companies, final salary pension and much more. #LI-PO1
This advertiser has chosen not to accept applicants from your region.
3
Social Media Advisor - Information - Rail Operations Centre (ROC Three Bridges)
South East, South East
GTR
Posted 5 days ago
Job Viewed
Job Description
Social Media Advisor - Information - Rail Operations Centre (ROC Three Bridges) Job Purpose
Are you someone who excels in multitasking and prioritizing tasks in a rapidly changing and unpredictable environment? Do you have excellent communication skills? If so, we have an exciting opportunity for you! Join our team at GTR Control, located at Three Bridges, as a Social Media Advisor and become the go-to person for delivering real-time information to our customers via Social Media. With your exceptional communication skills and ability to work under pressure, you'll play a crucial role in ensuring our customers are at the forefront of how we deliver real-time information. Get ready to make a difference and take your career to the next level!
You'll be responsible for keeping our customer information updated via our Twitter channels during times of disruption or planned work taking place across our network, making the information engaging, informative and directive. You will be the first point of contact for passengers via social media where you'll be responding to an array of queries. This role is an exciting, varied position where you'll also be the main support to the Customer Service Team Leaders which will involve; looking at alternative transport options, writing disruption messaging for our website and liaising with other Train Operating Companies to provide excellent customer service. If you're ready to embrace this excellent opportunity where you can make a genuine impact, we encourage you to apply today!
Can you bring the following into the role?
Essential:
Shift pattern:
A 6-week rotating roster is in place and alternates between different shift times. Typically, you'll work a mixture of earlies (0700-1500) lates (1500-2300), and nights (2300-0700) during the week. Within the 6-week roster period, there is a requirement to work a number of weekend rotations. Weekend shifts are 12 hours (0700-1900 & 19:00-07:00) *
* This is a basic overview of the roster pattern. Full details can be issued upon request or during the interview.
Please find attached a job description for full information on the role.
Are you someone who excels in multitasking and prioritizing tasks in a rapidly changing and unpredictable environment? Do you have excellent communication skills? If so, we have an exciting opportunity for you! Join our team at GTR Control, located at Three Bridges, as a Social Media Advisor and become the go-to person for delivering real-time information to our customers via Social Media. With your exceptional communication skills and ability to work under pressure, you'll play a crucial role in ensuring our customers are at the forefront of how we deliver real-time information. Get ready to make a difference and take your career to the next level!
You'll be responsible for keeping our customer information updated via our Twitter channels during times of disruption or planned work taking place across our network, making the information engaging, informative and directive. You will be the first point of contact for passengers via social media where you'll be responding to an array of queries. This role is an exciting, varied position where you'll also be the main support to the Customer Service Team Leaders which will involve; looking at alternative transport options, writing disruption messaging for our website and liaising with other Train Operating Companies to provide excellent customer service. If you're ready to embrace this excellent opportunity where you can make a genuine impact, we encourage you to apply today!
Can you bring the following into the role?
Essential:
- Keeping the customer at the heart of real-time decision-making.
- Excellent analytical and computer skills - using the Microsoft suite of software and as well as possessing the ability to quickly learn the bespoke rail industry systems, as required, to monitor, record and improve GTR performance.
- Have an awareness of the Social Media channels that GTR use, and the services we provide
- Effectively use the standards, protocols, and systems that are provided and underpin this by always 'thinking customer' to do the right thing.
- Strong problem-solving skills, able to think proactively and reactively to resolve issues effectively.
- Excellent communication skills, able to communicate clearly and effectively with customers and team members
- Tenacity and positive attitude, able to work well under pressure and handle rapidly changing and unpredictable environments.
- Provide fantastic Customer Service via an online channel and able to understand the best tone of voice to use
- Personable and friendly, able to work collaboratively in a team environment while demonstrating a personal style that is in tune with GTR's vision.
Shift pattern:
A 6-week rotating roster is in place and alternates between different shift times. Typically, you'll work a mixture of earlies (0700-1500) lates (1500-2300), and nights (2300-0700) during the week. Within the 6-week roster period, there is a requirement to work a number of weekend rotations. Weekend shifts are 12 hours (0700-1900 & 19:00-07:00) *
* This is a basic overview of the roster pattern. Full details can be issued upon request or during the interview.
Please find attached a job description for full information on the role.
This advertiser has chosen not to accept applicants from your region.
4
Operations Director (Civils / Rail)
Ayrshire and Arran, Scotland
£72000 - £80000 Annually
Ernest Gordon Recruitment Limited
Posted 4 days ago
Job Viewed
Job Description
Operations Director (Civils / Rail)
72,000 - 80,000 + Company Car + Training Courses + Bonus Scheme + Company Benefits
Kilmarnock
Are you an Operations Manager / Director with experience working in the Civil / Rail sectors looking for an exciting new opportunity to work for a rapidly growing that will continually invest in you and your career?
On offer is an exciting opportunity where you'll become a fundamental asset to the business. You will be responsible for ensuring the safe, profitable and efficient delivery of civil and rail engineering projects across Scotland, you'll also lead project teams, manage resources and uphold compliance with all safety, quality and regulatory standards.
This company has been established 3 years but have already worked on a wide range of exciting projects by providing an exceptional service for their clients ensuring a smooth process every time. They provide expert engineering solutions across the rail, civil and infrastructure sectors and have worked on a range of high-profile projects such as The Great Western Electrification Program and Cross Rail.
This role would suit an Operations Manager / Director looking for an autonomous role where you'll get to manage operation on exciting and prestigious projects for a company that'll continually invest in you and your career.
The Role:
- Oversee daily operations across all live projects to ensure timely and on-budget delivery
- Ensure project teams are supported with the right resources and expertise
- Provide direct line management to project managers, site managers and supervisors
- Build strong relationships with key clients, partners and subcontractors
- Attend project meetings and support commercial teams in client discussions and tender presentations.
The Person:
- Degree / HND in Civil Engineering, Construction or related discipline
- Proven track record in a Senior Operations or delivery role within civil engineering or rail infrastructure
Reference Number: BBBH21183
Keywords: Construction, Project, Rail, Civil, Engineering, Infrastructure, Scotland, Kilmarnock, Track, Operations, Director
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
This advertiser has chosen not to accept applicants from your region.
5
Operations Director (Civils / Rail)
Kilmarnock, Scotland
Ernest Gordon Recruitment Limited
Posted 3 days ago
Job Viewed
Job Description
Operations Director (Civils / Rail)
72,000 - 80,000 + Company Car + Training Courses + Bonus Scheme + Company Benefits
Kilmarnock
Are you an Operations Manager / Director with experience working in the Civil / Rail sectors looking for an exciting new opportunity to work for a rapidly growing that will continually invest in you and your career?
On offer is an exciting opportunity where you'll become a fundamental asset to the business. You will be responsible for ensuring the safe, profitable and efficient delivery of civil and rail engineering projects across Scotland, you'll also lead project teams, manage resources and uphold compliance with all safety, quality and regulatory standards.
This company has been established 3 years but have already worked on a wide range of exciting projects by providing an exceptional service for their clients ensuring a smooth process every time. They provide expert engineering solutions across the rail, civil and infrastructure sectors and have worked on a range of high-profile projects such as The Great Western Electrification Program and Cross Rail.
This role would suit an Operations Manager / Director looking for an autonomous role where you'll get to manage operation on exciting and prestigious projects for a company that'll continually invest in you and your career.
The Role:
- Oversee daily operations across all live projects to ensure timely and on-budget delivery
- Ensure project teams are supported with the right resources and expertise
- Provide direct line management to project managers, site managers and supervisors
- Build strong relationships with key clients, partners and subcontractors
- Attend project meetings and support commercial teams in client discussions and tender presentations.
The Person:
- Degree / HND in Civil Engineering, Construction or related discipline
- Proven track record in a Senior Operations or delivery role within civil engineering or rail infrastructure
Reference Number: BBBH21183
Keywords: Construction, Project, Rail, Civil, Engineering, Infrastructure, Scotland, Kilmarnock, Track, Operations, Director
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
This advertiser has chosen not to accept applicants from your region.
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6
Operations Director (Civils / Rail)
Kilmarnock, Scotland
Ernest Gordon Recruitment
Posted 2 days ago
Job Viewed
Job Description
Operations Director (Civils / Rail)
£72,000 - £80,000 + Company Car + Training Courses + Bonus Scheme + Company Benefits
Kilmarnock
Are you an Operations Manager / Director with experience working in the Civil / Rail sectors looking for an exciting new opportunity to work for a rapidly growing that will continually invest in you and your career?
On offer is an exciting opportunity where you'll become.
This advertiser has chosen not to accept applicants from your region.
7