1969 Receptionists jobs in Brent Cross Station
School Receptionists- September
Hertfordshire, Eastern
Aspire People
Posted 15 days ago
Job Viewed
Job Description
School Receptionists
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED. As the Schools are closing for the summer, these positions will be from September.
It is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.
You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00a.m. & 4:30p.m. There will be full time and part time positions available throughout the School year which run for a variety amount of time.
There may also be an opportunity to move to a permanent contract within the Schools although this is NOT guaranteed.
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED.
As a School Receptionist your day to day responsibilities will include but not limited to:
Welcoming students, guests and parents into the school
Ensuring safeguarding processes are followed
Answering telephone calls and filtering as necessary
Responding to emails
Letters to parents
Typing of letters and memos
Filing, faxing and photocopying
Dealing with parents and pupils
YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESS BY US BUT COME AT A COST OF 56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS.
To find out more about Aspire People head to our website (url removed)
Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED. As the Schools are closing for the summer, these positions will be from September.
It is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.
You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00a.m. & 4:30p.m. There will be full time and part time positions available throughout the School year which run for a variety amount of time.
There may also be an opportunity to move to a permanent contract within the Schools although this is NOT guaranteed.
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED.
As a School Receptionist your day to day responsibilities will include but not limited to:
Welcoming students, guests and parents into the school
Ensuring safeguarding processes are followed
Answering telephone calls and filtering as necessary
Responding to emails
Letters to parents
Typing of letters and memos
Filing, faxing and photocopying
Dealing with parents and pupils
YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESS BY US BUT COME AT A COST OF 56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS.
To find out more about Aspire People head to our website (url removed)
Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
This advertiser has chosen not to accept applicants from your region.
0
School Receptionists- September
Hertfordshire, Eastern
£14 - £15 Hourly
Aspire People
Posted 15 days ago
Job Viewed
Job Description
School Receptionists
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED. As the Schools are closing for the summer, these positions will be from September.
It is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.
You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00a.m. & 4:30p.m. There will be full time and part time positions available throughout the School year which run for a variety amount of time.
There may also be an opportunity to move to a permanent contract within the Schools although this is NOT guaranteed.
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED.
As a School Receptionist your day to day responsibilities will include but not limited to:
Welcoming students, guests and parents into the school
Ensuring safeguarding processes are followed
Answering telephone calls and filtering as necessary
Responding to emails
Letters to parents
Typing of letters and memos
Filing, faxing and photocopying
Dealing with parents and pupils
YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESS BY US BUT COME AT A COST OF 56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS.
To find out more about Aspire People head to our website (url removed)
Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED. As the Schools are closing for the summer, these positions will be from September.
It is ADVANTAGEOUS that applicants have some school Receptionist experience. However, applicants with STRONG RECEPTIONIST experience in a similar sector will also be considered.
You MUST BE willing to work on a TEMPORARY basis and between the hours of 8:00a.m. & 4:30p.m. There will be full time and part time positions available throughout the School year which run for a variety amount of time.
There may also be an opportunity to move to a permanent contract within the Schools although this is NOT guaranteed.
PLEASE ONLY APPLY IF YOU UNDERSTAND THAT THE ROLES ARE TEMPORARY, AS AND WHEN REQUIRED.
As a School Receptionist your day to day responsibilities will include but not limited to:
Welcoming students, guests and parents into the school
Ensuring safeguarding processes are followed
Answering telephone calls and filtering as necessary
Responding to emails
Letters to parents
Typing of letters and memos
Filing, faxing and photocopying
Dealing with parents and pupils
YOU WILL BE REQUIRED TO FULLY REGISTER WITH US INCLUDING PROVIDING RIGHT TO WORK DOCUMENTS ALONG WITH OBTAINING AN ENHANCED CHILD WORKFORCE DBS THAT WILL BE PROCESS BY US BUT COME AT A COST OF 56 (UNLESS YOU ALREADY HAVE ONE REGISTERED ON THE UPDATE SERVICE). PLEASE ONLY APPLY IF YOU ARE ABLE TO DO THIS.
To find out more about Aspire People head to our website (url removed)
Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.
This advertiser has chosen not to accept applicants from your region.
1
Front Desk Staff
St Albans, Eastern
Home Recruitment Ltd
Posted today
Job Viewed
Job Description
Do you love making people feel welcome and creating a five-star first impression? A prestigious aesthetic clinic is looking for a Front of House Receptionist to be the welcoming, professional face of the clinic – ensuring every client’s journey is seamless, personal, and memorable. This role blends high-end client service with a friendly, people-first approach , perfect for someone who thrives in a busy, client-focused environment and loves going the extra mile. What You’ll Be Doing Provide a polished first impression, ensuring every client feels valued and at ease. Managing bookings, calls, emails, and payments with efficiency and attention to detail. Supporting clinic operations, including opening and closing duties . Keeping the reception area looking flawless – because first impressions count! Assisting with fun clinic events, open days, and industry showcases . Helping with admin tasks and ensuring everything runs smoothly behind the scenes. What We’re Looking For 2 years’ experience in a high-end, customer-facing role (hospitality, retail, or clinic). A people person – approachable, friendly, and great at building relationships. Passionate about delivering exceptional client service in a fast-paced setting. Interest in aesthetics, skincare, or wellness is a big plus. Organised, adaptable, and confident with booking systems and IT tools. Flexible to work alternate weekends (full Saturday and half-day Sunday). Why You’ll Love This Role Competitive salary with room to grow your career. Work with a supportive, fun, and professional team. Be part of a clinic that’s known for excellence, innovation, and exceptional results . If you’re ready to combine professionalism with personality and create the kind of client experience people remember, apply now – we’d love to meet you!
This advertiser has chosen not to accept applicants from your region.
2
Front Desk Staff
St Albans, Eastern
Home Recruitment Ltd
Posted 2 days ago
Job Viewed
Job Description
Do you love making people feel welcome and creating a five-star first impression? A prestigious aesthetic clinic is looking for a Front of House Receptionist to be the welcoming, professional face of the clinic – ensuring every client’s journey is seamless, personal, and memorable.
This role blends high-end client service with a friendly, people-first approach , perfect for someone who thrives in a busy, client-focused environment and loves going the extra mile.
What You’ll Be Doing
- Provide a polished first impression, ensuring every client feels valued and at ease.
- Managing bookings, calls, emails, and payments with efficiency and attention to detail.
- Supporting clinic operations, including opening and closing duties .
- Keeping the reception area looking flawless – because first impressions count!
- Assisting with fun clinic events, open days, and industry showcases .
- Helping with admin tasks and ensuring everything runs smoothly behind the scenes.
What We’re Looking For
- 2+ years’ experience in a high-end, customer-facing role (hospitality, retail, or clinic).
- A people person – approachable, friendly, and great at building relationships.
- Passionate about delivering exceptional client service in a fast-paced setting.
- Interest in aesthetics, skincare, or wellness is a big plus.
- Organised, adaptable, and confident with booking systems and IT tools.
- Flexible to work alternate weekends (full Saturday and half-day Sunday).
Why You’ll Love This Role
- Competitive salary with room to grow your career.
- Work with a supportive, fun, and professional team.
- Be part of a clinic that’s known for excellence, innovation, and exceptional results .
If you’re ready to combine professionalism with personality and create the kind of client experience people remember, apply now – we’d love to meet you!
This advertiser has chosen not to accept applicants from your region.
3
Assistant Front Desk Manager
London, London
Royal Caribbean Group
Posted today
Job Viewed
Job Description
The Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service in accordance with Guest Services Vision and Mission Statement. Takes ownership and accountability to proactively address guest feedback and provide effective guest resolution. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. Ensure that the Guest Services team is empowered to achieve these goals and establish a reputation for prompt and industry leading service. The Assistant Front Desk Manager will coach and mentor the Guest Services team, emphasizing empowerment and focusing on a desire to find permanent solutions to guest feedback. Primarily focused on being visible at the desk to provide all services of the Guest Services desk including but not limited to lost luggage, cash services, safety deposit box service, lost and found, printing, issuing guest Sea Pass cards, and broadcasting ship announcements. Leads by example in displaying exceptional customer service by being readily available to always assist the Guest Services Team. Qualifications: Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field preferred. · Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. · Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards. Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. · Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. · Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. · Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. · Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. · Demonstrates a working knowledge to operate all office equipment. · Completion of high school, basic or vocational education equivalency preferred. · Working knowledge of US cash handling procedures and foreign exchange required. Essential Duties and Responsibilities : Assists the Front Desk Manager in overseeing and planning a balanced front desk schedule per voyage, taking into consideration proper coverage during the peak times and slow port afternoons. Ensures proper manning of the front desk during all meetings. Facilitates exceptional front desk service by effectively utilizing experienced team members and new hires in the schedule while considering appropriate language coverage. Develops new ways to enhance and enrich the Guest interaction and service, either one on one or over the telephone with Guest Services. Maximizes solutions and minimizes concerns to root causes of Guest issues. Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments. Assigns duties and responsibilities to team members. Observes and evaluates team members to ensure high quality standards are met. Utilizes all performance management tools (opportunity logs, action plans, appraisals, progressive discipline) effectively to drive accountability and enhances career development opportunities.
This advertiser has chosen not to accept applicants from your region.
4
Front Desk Manager - UK
London, London
Celebrity Cruises
Posted today
Job Viewed
Job Description
Qualifications: SHIPBOARD Employment type. Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience. Experience in handling 100 guests in a 4–5-star hotel. Experience in handling and supervising 30 Team Members in Guest Services Department. Must be willing to work under pressure Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required. Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results. Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
This advertiser has chosen not to accept applicants from your region.
5
Front Desk Manager - UK
London, London
Celebrity Cruises
Posted today
Job Viewed
Job Description
The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: SHIPBOARD Employment type. Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience. Experience in handling 100 guests in a 4–5-star hotel. Experience in handling and supervising 30 Team Members in Guest Services Department. Must be willing to work under pressure Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required. Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results. Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
This advertiser has chosen not to accept applicants from your region.
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6
Assistant Front Desk Manager
Greater London, London
Royal Caribbean Group
Posted 2 days ago
Job Viewed
Job Description
The Assistant Front Desk Manager supervises a front desk team that excels in delivering industry leading service to our guests. Responsible for motivating, coaching, training, evaluating and tracking development on an individual and team level. Plays a key role in leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service in accordance with Guest Services Vision and Mission Statement. Takes ownership and accountability to proactively address guest feedback and provide effective guest resolution. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience. Ensure that the Guest Services team is empowered to achieve these goals and establish a reputation for prompt and industry leading service. The Assistant Front Desk Manager will coach and mentor the Guest Services team, emphasizing empowerment and focusing on a desire to find permanent solutions to guest feedback. Primarily focused on being visible at the desk to provide all services of the Guest Services desk including but not limited to lost luggage, cash services, safety deposit box service, lost and found, printing, issuing guest Sea Pass cards, and broadcasting ship announcements. Leads by example in displaying exceptional customer service by being readily available to always assist the Guest Services Team.
Qualifications:
- Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field preferred. ·
- Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy. ·
- Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards.
- Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues. ·
- Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment.
- Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible. ·
- Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation. ·
- Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. ·
- Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office. ·
- Demonstrates a working knowledge to operate all office equipment. ·
- Completion of high school, basic or vocational education equivalency preferred. ·
- Working knowledge of US cash handling procedures and foreign exchange required.
Essential Duties and Responsibilities :
- Assists the Front Desk Manager in overseeing and planning a balanced front desk schedule per voyage, taking into consideration proper coverage during the peak times and slow port afternoons.
- Ensures proper manning of the front desk during all meetings. Facilitates exceptional front desk service by effectively utilizing experienced team members and new hires in the schedule while considering appropriate language coverage.
- Develops new ways to enhance and enrich the Guest interaction and service, either one on one or over the telephone with Guest Services. Maximizes solutions and minimizes concerns to root causes of Guest issues.
- Enhances department and company reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Assigns duties and responsibilities to team members. Observes and evaluates team members to ensure high quality standards are met. Utilizes all performance management tools (opportunity logs, action plans, appraisals, progressive discipline) effectively to drive accountability and enhances career development opportunities.
This advertiser has chosen not to accept applicants from your region.
7
Front Desk Agent - JW Marriott Grosvenor House
London, London
Marriott
Posted 13 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**EXPLORE MARRIOTT - Front Desk Agent**
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
**JW Marriott** is part of Marriott International's luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
**Grosvenor House** Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep, the hotel is a stone's throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings.
We are currently recruiting for **Front Office Agent** who strive to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world's largest and most celebrated hospitality brand.
**What we're looking for**
-A warm, people-oriented demeanour
-A team-first attitude
-Positive outlook and outgoing personality
-Flexibility, problem-solving skills and multi-tasking ability
-The ability to stand, sit or walk for extended periods of time across a work shift
**Position summary**
First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.
**What you'll do**
-Process guest check-ins, assigning rooms and activating room keys
-Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
-Answer, respond to and process all guest calls, messages, questions or concerns
-Give guests information and directions regarding property and local areas of interest
-Process check-outs and resolving any disputed charges
-Process payments and room charges, as well as cashing guests' personal and traveller's cheques
-Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
**CANDIDATE PROFILE**
**Experience**
+ Previous experience working within a Front Office environment or similar preferred
**Skills and Knowledge**
+ Strong Communication skills (verbal, listening, writing)
+ Innovative
+ Pro-active and reliable
+ Able to work alone and within a team
**Education or Certification**
+ Good level of English essential
**REWARDS FOR WORK. BENEFITS FOR YOUR LIFESTYLE**
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. You'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
We'll support you in and out of the workplace by offering:
+ Team-spirited co-workers
+ Encouraging management
+ Wellbeing programs
+ Comprehensive Training and Development program
+ Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
+ Recognition programs
+ Meals at work
+ Uniform
+ Enrolment of Perks at Work - Access to unlimited deals of retailers and more
+ 20 days holiday increasing with service
+ Cycle to work scheme
+ Pension & Life Assurance
+ Awards and recognition celebrations and many more.
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom, W1K 7TNVIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**EXPLORE MARRIOTT - Front Desk Agent**
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
**JW Marriott** is part of Marriott International's luxury portfolio and consists of more than 110 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
**Grosvenor House** Located on Park Lane in the heart of Mayfair, our distinguished 5-star hotel offers exceptional accommodation, epicurean delights and sweeping views over Hyde Park. This grand 5-star hotel celebrated its 90th anniversary in 2019. JW Marriott Grosvenor House London welcomes celebrities, royalty and business leaders to Mayfair throughout its history and continues to do so. London is on the doorstep, the hotel is a stone's throw from Bond Street, Knightsbridge, Regent Street, Buckingham Palace, V&A, Natural History & Science museums and the West End. Our guests are able to experience modern luxury in a place where they can be mindful and present, and indulge in the inspired service and nourishing surroundings.
We are currently recruiting for **Front Office Agent** who strive to provide and inspire incredible guest service that creates truly memorable experiences for our guests. Join our amazing and diverse team and grow your career with Marriott International, the world's largest and most celebrated hospitality brand.
**What we're looking for**
-A warm, people-oriented demeanour
-A team-first attitude
-Positive outlook and outgoing personality
-Flexibility, problem-solving skills and multi-tasking ability
-The ability to stand, sit or walk for extended periods of time across a work shift
**Position summary**
First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too.
**What you'll do**
-Process guest check-ins, assigning rooms and activating room keys
-Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
-Answer, respond to and process all guest calls, messages, questions or concerns
-Give guests information and directions regarding property and local areas of interest
-Process check-outs and resolving any disputed charges
-Process payments and room charges, as well as cashing guests' personal and traveller's cheques
-Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
**CANDIDATE PROFILE**
**Experience**
+ Previous experience working within a Front Office environment or similar preferred
**Skills and Knowledge**
+ Strong Communication skills (verbal, listening, writing)
+ Innovative
+ Pro-active and reliable
+ Able to work alone and within a team
**Education or Certification**
+ Good level of English essential
**REWARDS FOR WORK. BENEFITS FOR YOUR LIFESTYLE**
As a world-class leader in the travel industry, there's no better place than Marriott International to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. You'll find a place where your personality and ideas are appreciated just as much as the work you do. You'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
We'll support you in and out of the workplace by offering:
+ Team-spirited co-workers
+ Encouraging management
+ Wellbeing programs
+ Comprehensive Training and Development program
+ Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
+ Recognition programs
+ Meals at work
+ Uniform
+ Enrolment of Perks at Work - Access to unlimited deals of retailers and more
+ 20 days holiday increasing with service
+ Cycle to work scheme
+ Pension & Life Assurance
+ Awards and recognition celebrations and many more.
Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Customer Service
DA1 Crayford, London
Atlas Recruitment Group Limited
Posted 1 day ago
Job Viewed
Job Description
Customer Services - 30k, permanent position, hybrid working (3 days in the office). Location, Dartford, Kent.
Responsibilities:
- To provide technical and systems support both the Customer Service team and UK Fleet Contracts as well as customer service. This will involve developing relationships with the team and customers across the board.
- Provide exceptional administration, systems and technical support to the customer service, dealing professionally, empathetically, and efficiently with all queries and complaints.
- To learn more about the products and better understand needs and requirements of installations and provide solutions.
- To provide highest level of admin and technical support to customers and the team
- Provide exceptional customer service in supporting key UK fleet contracts, dealing professionally, empathetically and efficiently with incoming telephone orders and queries.
- Accurate processing of orders in a timely manner, handling any special instructions as appropriate.
- Processing of customer returns.
- Support the field sales teams in providing quotes and documentation as required and arranging vehicle fittings.
Required experience:
- 3+ years proven customer services experience
- Business to Business (B2B) experience
- Strong systems capabilities
- Have an appetite to explore and understand Technical/product/electronic products and devices. Inquisitive for knowledge on this subject.
My client is a large and rapidly expanding Engineering company looking for a Customer Service expert.
If you are interested in the role, please 'APPLY' and submit your CV for immediate consideration.
This advertiser has chosen not to accept applicants from your region.
9