70 Repairs Planner jobs in the United Kingdom

Elevate Projects are working with our client, a reputable landlord in the Wiltshire area, to appoint to a temporary post within their busy Property Services team.

We are seeking a proactive and organisedRepairs Planner/Coordinator to join a well-established team, supporting the delivery of major projects and repair works to and properties across the surrounding area.

Key Responsibilities:
Act as the first point of contact for repair enquiries from tenants and contractors.

Assist in the Coordinaton of works and activities, ensuring timely responses and efficient resolution.

Support the Building Surveyors in delivering major repair projects and cyclical maintenance works.

Liaise with contractors, tenants, and other stakeholders to ensure smooth delivery of works.

Maintain accurate records, reports, and databases related to each project.

Assist with procurement processes, including obtaining quotes and raising purchase orders.

Help monitor contractor performance and ensure compliance with health & safety and statutory requirements.

About You:
Previous experience in a property repairs, maintenance, or coordination role is desirable.

Strong organisational skills with the ability to manage multiple tasks and priorities.

Excellent communication skills, both written and verbal.

A practical understanding of property maintenance; experience with historic or listed buildings is an advantage.

Proficient in IT systems, particularly Microsoft Office; experience with property management software is a bonus.

A collaborative team player with a professional, customer-focused approach.

Planner – Finsbury Park  – £28,000

Our client, based in Finsbury Park , is currently recruiting for a Planner to join their team.

Salary: £27k (Temp-Perm)
Location:  Finsbury Park

Accountabilities / Responsibilities:

• Day-to-day planning of operatives (direct and subcontractors) to ensure all jobs are effectively allocated, attended, followed up, re-booked, or closed off as required.

• Review jobs on the system, provide feedback via reports, and escalate risks to Operational Management.

• Ensure all appointments are met on time with appropriate allocation of operatives and materials, maintaining continuous communication with residents for a positive customer experience.

• Proactively check and allocate all booked jobs ahead of scheduled appointments.

• Monitor daily job progress and PDA usage (e.g. job acceptance, completion, notes, follow-on works, SORs).

• Ensure all diaries are reviewed to meet appointments and jobs are closed off with required follow-on works by close of play.

• Respond promptly to emergencies, ensuring 2-hour attendance throughout the day.

• Monitor jeopardy status to prevent out-of-target bookings and manage absence levels to ensure job completion.

• Track overdue work orders—no more than 20 overdue jobs at any given time.

• Liaise with subcontractors to obtain completed work sheets.

• Reassign work promptly in case of cancellations—no operative should be idle for more than 15 minutes.

• Coordinate materials as needed and advise engineers/supervisors accordingly.

• Book and manage authorised VO’s/quoted follow-on works passed through admin and approved by the Operations team.

• Manage operative schedules, including annual leave, sickness, training, toolbox talks, van breakdowns, etc.

• Update Dynamics CRM with all relevant notes and actions.

• Collaborate with the Planning Supervisor and teammates when required.

• Support other teams and operatives during colleague absence (annual leave/sickness) or high-volume periods.

• Regularly monitor the Repairs Inbox to ensure all jobs are raised within 48 hours.

Skills & Experience:

• Proven experience in planning/scheduling

• Background in social housing is preferred

• Comfortable working in a fast-paced environment

• Excellent verbal and written communication skills

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Role: Subcontactor Planner
Location: Basildon 
Type: Perm
Full time  8am to 5pm / Office Based

We are looking to recruit a Subcontractor Planner to join our Basildon Repairs Team, based from our office in Basildon.

About the Role

Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email.

Using our in-house system, you will be responsible for managing all aspects of subcontractor works whilst ensuring the customer is kept informed. You will need to work closely with the subcontractors and attend review meeting discussing their performance and areas for improvement.

Responsibilities: 

• Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.
• Oversee the jobs allocated to Sub-contractors to ensure the customer receives the same level of service as they would if a MSPS operative was delivering the work.
• Work with the Commercial team and Operatives to ensure materials are ordered and collected from suppliers promptly and work is planned to ensure we can provide a first time fix to residents wherever possible.
• Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.
• Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.
• Ensure the scheduling process is delivering maximum productivity.
• Where first time fix is not possible, manage the effective scheduling of follow-on works
• Understand the case workload and alert the Team Leader to issues requiring intervention. Understand the contractual KPI’s, then plan, allocate and operate to exceed client expectations.
• Take a strategic view of demand (jobs being raised) and the supply of resources (Operative and Sub-Contractor skill mix) and make recommendations to the Partnership Manager and Supervisors about optimising the available resource mix. • Adopt a continuous improvement mindset and proactively seek ways to improve the way you and Morgan Sindall operates and serves its customers.

Benefits

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

Please apply today or call Leah Seber at Build Recruitment

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Location:  Peckham, SE15
Hours: Monday to Friday, 8:00 AM – 5:00 PM
Salary: Up to £36k per annum
Type: Full-time, office-based | Temp-to-perm opportunity

We are seeking an experienced and proactive Repairs Planner to join a busy, customer-focused team. You’ll play a vital role in ensuring that repair and maintenance services are delivered efficiently and on time, helping drive customer satisfaction and operational excellence.

• Take ownership of customer queries across multiple channels (phone, email, webform, face-to-face, and social media), resolving them within service level agreements.

• Support customers in accessing services online.

• Triage all raised jobs, ensuring accurate service level allocation in line with contractual scope.

• Monitor daily job volumes and ensure appointments are booked and fulfilled, making best use of available resources.

• Coordinate operatives to ensure they have the correct information, timings, and trade allocations for optimum performance.

• Assign all jobs—including emergencies and routine work—with agreed appointments for operatives and subcontractors.

• Proactively reduce complaints by resolving issues on the first contact.

• Maintain accurate records in the CRM system, ensuring up-to-date job tracking and compliance.

• Assist with general administrative tasks, such as writing letters and supporting internal teams.

• Work collaboratively with colleagues to resolve job-related issues like missed appointments, escalating where necessary.

• Ensure data handling complies with GDPR guidelines.

• Experience in housing repairs and maintenance planning.

• Background in scheduling engineer or operative diaries.

• Strong understanding of how this role supports the successful delivery of contracts.

• Excellent time management and multi-tasking abilities.

• Effective communicator with a positive, solution-oriented attitude.

• High attention to detail and commitment to first-time resolution.

• Confident using IT systems including Word, Excel, CRM platforms, and email.

• Proactive, adaptable, and collaborative approach to working with diverse teams and customers.

• Strong working knowledge of GDPR and data protection best practices.

• Able to work independently and take accountability for decision-making.

• Embraces continuous improvement and digital transformation in service delivery.

• Thrives in a fast-paced environment and demonstrates initiative.

If this sounds like the right opportunity for you, please apply now or contact Leah Seber at Build Recruitment for more information.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Location: Teddington, TW11
Hours: Monday to Friday, 8:00 AM – 5:00 PM
Salary: Up to £19 per hour PAYE / £26.30 per hour Umbrella
Type: Full-time, office-based | Temp-to-perm opportunity

We are seeking an experienced and proactive Repairs Planner to join a busy, customer-focused team. You’ll play a vital role in ensuring that repair and maintenance services are delivered efficiently and on time, helping drive customer satisfaction and operational excellence.

• Take ownership of customer queries across multiple channels (phone, email, webform, face-to-face, and social media), resolving them within service level agreements.

• Support customers in accessing services online.

• Triage all raised jobs, ensuring accurate service level allocation in line with contractual scope.

• Monitor daily job volumes and ensure appointments are booked and fulfilled, making best use of available resources.

• Coordinate operatives to ensure they have the correct information, timings, and trade allocations for optimum performance.

• Assign all jobs—including emergencies and routine work—with agreed appointments for operatives and subcontractors.

• Proactively reduce complaints by resolving issues on the first contact.

• Maintain accurate records in the CRM system, ensuring up-to-date job tracking and compliance.

• Assist with general administrative tasks, such as writing letters and supporting internal teams.

• Work collaboratively with colleagues to resolve job-related issues like missed appointments, escalating where necessary.

• Ensure data handling complies with GDPR guidelines.

• Experience in housing repairs and maintenance planning.

• Background in scheduling engineer or operative diaries.

• Strong understanding of how this role supports the successful delivery of contracts.

• Excellent time management and multi-tasking abilities.

• Effective communicator with a positive, solution-oriented attitude.

• High attention to detail and commitment to first-time resolution.

• Confident using IT systems including Word, Excel, CRM platforms, and email.

• Proactive, adaptable, and collaborative approach to working with diverse teams and customers.

• Strong working knowledge of GDPR and data protection best practices.

• Able to work independently and take accountability for decision-making.

• Embraces continuous improvement and digital transformation in service delivery.

• Thrives in a fast-paced environment and demonstrates initiative.

If this sounds like the right opportunity for you, please apply now or contact Leah Seber at Build Recruitment for more information.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

• Relevant experience working in a similar role
• Experience working within social housing
• Knowledge of trades/repairs maintenance
• Good experience using Microsoft and technology
• Good written and verbal skills
• Problem-solving skills

• Liaising with subcontractors, clients and suppliers to schedule appointments
• Understand what is needed for repairs and how to sequence them
• Book out trade operatives diaries accordingly

• 30,000 basic salary (depending on experience)
• Permanent employment
• Generous holiday package
• Other great benefits that come with a permanent package

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, permanent
Based in Stratford
28,000 - 31,000 per annum DOE

Are you an experienced Repairs Planner? If so, we may be able to help you!

Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Stratford.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

Planner / Scheduler Responsibilities:

• Managing calls on system
• Managing operatives diaries
• General administration
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.

If you are interested please apply online now!

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Based in Maida Vale
Full time, permanent
27,000 - 29,000 depending on experience

Are you an experienced Planner / Scheduler? If so, we may be able to help you!

Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing.

For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.

Planner / Scheduler Responsibilities:

• Managing calls
• Managing operatives diaries
• Planning repairs and maintenance requests to the relevant operative
• Ensure trade skill sets and location parameters are working effectively
• Liaising with operatives, tenants and the Client
• Document Control - Ensure worksheets are received and checked
• Work towards individual and client KPI's
• Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
• Tracking and monitoring to completion
• Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
• Organisation of external supply companies
• Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
• Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.

If you are interested please apply online now or contact Lucy on (phone number removed)!

Planner – Finsbury Park  – £28,000

Our client, based in Finsbury Park , is currently recruiting for a Planner to join their team.

Salary: £27k (Temp-Perm)
Location:  Finsbury Park

Accountabilities / Responsibilities:

• Day-to-day planning of operatives (direct and subcontractors) to ensure all jobs are effectively allocated, attended, followed up, re-booked, or closed off as required.

• Review jobs on the system, provide feedback via reports, and escalate risks to Operational Management.

• Ensure all appointments are met on time with appropriate allocation of operatives and materials, maintaining continuous communication with residents for a positive customer experience.

• Proactively check and allocate all booked jobs ahead of scheduled appointments.

• Monitor daily job progress and PDA usage (e.g. job acceptance, completion, notes, follow-on works, SORs).

• Ensure all diaries are reviewed to meet appointments and jobs are closed off with required follow-on works by close of play.

• Respond promptly to emergencies, ensuring 2-hour attendance throughout the day.

• Monitor jeopardy status to prevent out-of-target bookings and manage absence levels to ensure job completion.

• Track overdue work orders—no more than 20 overdue jobs at any given time.

• Liaise with subcontractors to obtain completed work sheets.

• Reassign work promptly in case of cancellations—no operative should be idle for more than 15 minutes.

• Coordinate materials as needed and advise engineers/supervisors accordingly.

• Book and manage authorised VO’s/quoted follow-on works passed through admin and approved by the Operations team.

• Manage operative schedules, including annual leave, sickness, training, toolbox talks, van breakdowns, etc.

• Update Dynamics CRM with all relevant notes and actions.

• Collaborate with the Planning Supervisor and teammates when required.

• Support other teams and operatives during colleague absence (annual leave/sickness) or high-volume periods.

• Regularly monitor the Repairs Inbox to ensure all jobs are raised within 48 hours.

Skills & Experience:

• Proven experience in planning/scheduling

• Background in social housing is preferred

• Comfortable working in a fast-paced environment

• Excellent verbal and written communication skills

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.