19 Resident Advisor jobs in the United Kingdom
Hourly Paid Campus Support Technician - London
Posted 83 days ago
Job Viewed
Job Description
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK.
SAE was established in 1976, SAE spans the globe with over 50 campuses in 23 countries and delivers world-class education to over 12,000 students in state-of-the-art creative facilities. Our students come from diverse social, cultural, educational and artistic backgrounds, with different personalities and experiences. It is our goal to embrace those differences and to allow each and every student to develop their own individual style and apply it to the industry skills taught at SAE. Our ultimate goal is to prepare the students for a realistic work environment making the course, facilities, lecturers as well as the atmosphere as close to the industry working environment as possible.
Requirements
Campus Support Technician
SAE Creative Media Institute, London
Contract: Hourly Paid
Salary: £12.51 per hour
This role provides technical support and guidance to students in their use of resources and equipment during practical sessions in directed and self-directed work helping them get the most out of their learning environment. This includes providing support to the Campus Manager in taking pride in the campus estates/ facilities environment, assisting with Health and Safety in the workplace, and providing the best technical service to students and colleagues.
Key accountabilities
Student technical support and experience
- Offer front-line exemplary service and technical support and advice to students across the range of academic disciplines and learning environments.
- Ensure classrooms and studios are prepared for lessons and maintained, ensuring a clean and professional environment at all times.
- Oversee and facilitate student directed study in timetabled sessions.
- Support open events, trips, showcases, both on campus and at external locations, including configuring, transporting, and setting-up equipment.
- Deliver demonstrations, tutorials and practical assessments, supporting students during sessions.
- Demonstrate the safe, effective use of equipment and software in classroom and live environments, troubleshooting and resolving any issues.
- Work cooperatively and flexibly with the team and be an active contributor for all courses and events.
- Ensure appropriate student behaviour and studio usage on Campus and during practical sessions.
- Participate in team meetings and share feedback on student progress, including concerns.
- Facilitate student studio bookings, collection and returns of equipment, and monitor student attendance of practical sessions.
- Keep records of equipment loans to students.
- Keep up with new technologies and industry trends.
Estates maintenance and management
- Practical operation and maintenance of the specialist facilities including studios, edit suites and technical equipment.
- Responsibility for equipment and resources, resolving and reporting faults immediately.
- Open and lock up the campus and building as required.
- Act as a fire marshal and appointed first aider.
- Ensure issues in relation to Health and & Safety are assessed and monitored appropriately.
- Monitor stock levels for consumables and raising orders.
- Manage and maintain the asset register/ databases; tracking, organising, and distributing equipment and resources as required.
Other
- Always work and act in accordance with SAE’s values, adhering to all policies and procedures.
- Undertake any other duties as required commensurate with experience and seniority.
- Promote and ensure safe working practices and team well-being.
- Demonstrate and promote professional and ethical behaviour and appearance at all times.
- Work cooperatively and flexibly with the team and wider regional team to support periods of absence, workload peaks and troughs as required and undertaking other duties and tasks as required.
Key Performance Indicator
Evidence of:
- Demonstrated performance in the provision of tutorial and technical support, and the delivery of events and communications, as evidenced by positive feedback from students, staff, visitors and other stakeholders.
- Attendance of all SAE events as required.
- Familiarity with SAE policies and procedures.
- Accurate and timely record keeping with tasks completed in line with procedures and deadlines.
- Colleague feedback of working flexibly as a supportive and productive member of the team
- A safe, professional, clean and productive working environment.
- Representing the campus at all times in a professional manner that enhances the image and reputation for your team, campus and SAE UK
- All duties are carried out and completed on time and as directed.
Essential
- Possess an appropriate good degree in a related field.
- Knowledge of and industry experience in a related discipline area.
- Technical ability or willingness to learn/ understand the hardware/ software.
- Flexible and adaptable approach to work, and ability to priorities, organise and manage workloads to always meet deadlines.
- Must have rights to work in the UK and live within commutable distance to the Campus in London.
- Be able to work evenings and weekends when required.
Desirable
- Technical ability or willingness to learn the about the hardware/ software associated with the range of degree programmes.
- Experience of teaching or training practical skills in related topic areas
- A passion for creative media.
- Experience in Project Based Learning, Flipped Classroom and other contemporary forms of facilitating learning;
- Experience in using technology in learning, including Virtual Learning Environments;
Like much of the creative sector, SAE celebrates diversity and values the power of individuality. We are committed to fostering a supportive and inclusive environment where every student can thrive, regardless of background or experience.
As a key member of our team, you will play a vital role in shaping the future of our students, empowering them to unleash their creativity and achieve their full potential. However, we recognise that barriers still exist in access and success for underrepresented groups. To improve the diversity of our academic team and help close these gaps, we strongly encourage applications from women, as well as individuals from global majority backgrounds and those with disabilities.
Your unique experiences and perspectives are not only welcomed but essential in shaping a more inclusive and representative creative industry.
For more information please see the job description here
Don't miss this opportunity to inspire the next generation of creative talent! Due to the volume of the applications, only successful applicants will be contacted.
To improve the diversity of our academic team, we especially welcome applications from women, gender minorities, those with a disability, and those from an ethnic minority background.
Note: SAE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.
Please submit your interest by using the Apply button and uploading your latest CV and covering letter.
Benefits
Employee Assistance Program
Auto-Enrolment Pension Scheme
Housing Assistant
Posted today
Job Viewed
Job Description
Our client is a Housing Association based in Glasgow. They are looking to source a Housing Assistant for a 3 month contract where you will support staff and the varied work of the Housing Management team.
It's likely that this position will be suited to a motivated and committed individual that has experience working in Housing and therefore understands the needs of housing associations, and can deliver a range of effective support services for a busy Housing Services department. It's likely that you will support the team in areas such as Housing Allocations, Estate Management, Tenant Services and Housing Applications.
You should have well-developed IT skillls, be fully proficient with Microsoft Word, Excel, and Outlook. Ideally you will have experience working on Housing Sector software packages.
As suggested this is a 2 month contract, this position will offer an excellent opportunity to candidates looking to progress their career in Housing, the experience that will be gained should prove to be very worthwhile. To find out more please call Alasdair Reid on (phone number removed).
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Housing Assistant
Posted today
Job Viewed
Job Description
! HIRING !
About the Role:
one of our local goverment clients are seeking a proactive and customer-focused Housing Assistant to join their team. This is a fantastic opportunity to contribute to the delivery of essential housing services, supporting local residents through efficient administrative, clerical, and reception duties.
You will be a key point of contact for customers, providing advice, processing applications, and supporting tenancy-related procedures. This is an office-based role , ideal for individuals with experience in housing, customer service, or administrative roles within the public sector.
Key Responsibilities:
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Process tenancy terminations and manage keys from outgoing tenants
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Register, assess, and maintain Housing Register applications
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Support annual Housing Register reviews and handle changes of circumstances
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Provide first-point housing advice and signposting services
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Assist with reception duties and respond to telephone and in-person enquiries
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Manage garage applications and maintain accurate data entry across systems
Requirements:
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Previous experience in a customer service, administrative, or housing support role
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Strong communication and organisational skills
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Comfortable working in a busy, office-based environment
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Ability to handle sensitive and confidential information professionally
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Proficiency in using office systems and databases
If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.
Housing Assistant
Posted today
Job Viewed
Job Description
! WE'RE HIRING !
One of our local government clients, is currently seeking an experienced Housing Assistant for an initial 6-month temporary contract , with potential for extension depending on performance and budget availability.
This is an on-site role and will require full-time attendance in Harlow.
Job Purpose:
The Housing Assistant will work within the Area Housing Team to support day-to-day housing management services. This role requires a strong focus on customer service, administration, and operational support to ensure high-quality housing service delivery in line with Council policies.
Key Responsibilities:
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Provide first-point-of-contact support to customers with housing enquiries (rents, tenancy matters, transfers, temporary accommodation, etc.)
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Signpost and refer customers to appropriate services where necessary
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Support general housing management activities under the guidance of the Team Leader
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Prepare routine correspondence, including references and responses to housing enquiries
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Assist in processing housing applications and maintaining records
Administrative Duties Include:
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Diary management and scheduling for the team
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Minute taking and meeting coordination
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Booking rooms for senior management
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Managing shared inboxes and actioning requests
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Processing and tracking invoices
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Arranging and coordinating temporary accommodation as required
Candidate Requirements:
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Previous experience in a housing or local government role is highly desirable
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Strong administrative and organisational skills
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Excellent communication and customer service abilities
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Proficient in Microsoft Office and comfortable using housing systems
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Able to work independently and as part of a team
Additional Information:
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This is a fully on-site role
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Based at Harlow Council offices
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Immediate start preferred
If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd.
Housing Assistant
Posted today
Job Viewed
Job Description
Our client is a Housing Association based in Glasgow. They are looking to source a Housing Assistant for a 3 month contract where you will support staff and the varied work of the Housing Management team.
It's likely that this position will be suited to a motivated and committed individual that has experience working in Housing and therefore understands the needs of housing associations, and can deliver a range of effective support services for a busy Housing Services department. It's likely that you will support the team in areas such as Housing Allocations, Estate Management, Tenant Services and Housing Applications.
You should have well-developed IT skillls, be fully proficient with Microsoft Word, Excel, and Outlook. Ideally you will have experience working on Housing Sector software packages.
As suggested this is a 2 month contract, this position will offer an excellent opportunity to candidates looking to progress their career in Housing, the experience that will be gained should prove to be very worthwhile. To find out more please call Alasdair Reid on (phone number removed).
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Housing Assistant
Posted today
Job Viewed
Job Description
Are you an Administrator/Assistant Officer with experience in Social Housing? Sellick Partnership is assisting with the recruitment of a Housing Assistant to work within a Housing Association in Birmingham on a 6 month Fixed Term Contract. The role is to provide an efficient and effective high quality reception/income/administrative service whilst delivering high levels of customer services.
Housing Assistant (Income)
6 Month FTC
Birmingham, Hybrid - 1 day a week in the office
32,206 per annum pro rata
35 Hours a week
As the Housing Income Assistant you will be required to carry out varied duties including:
- Cover all aspects of payments including direct debits, benefits and other payments into the business in relation to rents and service charges.
- Management and administration of tenants direct debits, housing benefits entitlements & contributions, rent transfers, queries, refunds, tenancy set up/amendments, former tenants arrears and overpayments, universal credit portal, legal administration support, raising of sublet invoices.
- Provide an initial income advice service to customers in housing need and those with a related enquiry, establish needs and sign post for further assistance as appropriate
- Assist with reception cover
- Deal with telephone and face-to-face income/rent arrears enquiries
Required skills and experience of the Housing Income Assistant
- Generic administration office tasks such as typing and telephone communication
- Housing knowledge, specifically Universal Credit and Benefits
- Good IT knowledge
- NVQ Level 2 or equivalent experience in an admin role
If you are interested, apply now. For more information contact Ebony at Sellick Partnership in the Derby Office.
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Assistant
Posted 2 days ago
Job Viewed
Job Description
Based in London WC1X 9AR, £ 29,205 pa for 35 hour week
Are you looking for a career move where you can use your housing experience and customer service skills to help create homes and schemes that we can all be proud of? Join us as a Housing Assistant.
At Sapphire Independent Housing we are on an exciting journey. We have grown the business, expanded and diversified so that we can deliver much neede.
WHJS1_UKTJ
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Housing Assistant - Plymouth
Posted today
Job Viewed
Job Description
Working as part of the housing team based in Devon & Cornwall, you’ll play an integral role as a housing assistant supporting our customer accounts team.
What you’ll be doing
You will be working as part of a team supporting all administration related to customer accounts. You will need great customer service skills and the ability to form professional working relationships with a wide range of customers, colleagues and agencies.
You will be organised, methodical and highly resourceful in your approach. Experience of dealing with challenging situations would be an asset as you will be in regular contact with customers by telephone, email, text message and letter.
You’ll support the wider housing teams across Devon & Cornwall as we are a multifunctional team who support each other when needed.
About you
You’ll be customer focussed and have a strong understanding of the importance of customer service, so being an effective communicator is essential as you will be able to explain things clearly on the phone or in writing. You will be busy, so great time management skills and the ability to manage competing priorities effectively are essential. The ability to adapt and be flexible will also help.
You’ll be confident using IT, specifically the Microsoft office suite and will be happy to follow processes as the customer accounts support is largely achieved by process driven results.
Having knowledge of customer accounts, housing benefits and universal credit would be advantageous but not essential, and if you have experience of working with payment software that would be great but don’t worry, we can teach you!
You’ll need a full UK driving licence and access to a vehicle for work purposes as you may need to travel to support the wider housing team. Our hub office is based in Plymouth.
A strong desire to work in the housing sector, enthusiasm, and a willingness to learn are all important attributes.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
You will be required to undertake a basic DBS check if successful.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.
Housing Assistant Officer
Posted today
Job Viewed
Job Description
Location : Forward Drive, Harrow, HA3 8NT (London Borough of Harrow)
Employer : Pertemps Recruitment Partnership on behalf of the London Borough of Harrow
Type : Temporary - Initial 3-month assignment, with potential for extension
Working Arrangement : Office-based
Pay Rate : 16.19 per hour (PAYE)
The London Borough of Harrow is seeking a dedicated Housing Assistant Officer for a full-time, office-based role. The position operates on a temporary basis and involves delivering services both from the office and directly at client locations.
Key Responsibilities:
- Support housing operations across tenancy management, arrears prevention, estate issues, and customer service.
- Respond to general enquiries and correspondence professionally and within agreed timescales.
- Conduct home visits, tenancy audits, vulnerable resident check-ins, and settling-in visits.
- Assist with compliance processes including Gas Access and Electrical Installation Condition Reports (EICR).
- Promote community cohesion by working with tenant and resident associations.
- Handle customer-facing duties with clear communication and respect for diverse needs, in line with equal opportunities principles.
- Maintain accurate records in housing systems and support rent collection processes.
- Contribute to performance targets and participate in appraisal and development initiatives.
- Uphold confidentiality, health & safety standards, and information security protocols.
- Issue access fobs, provide duty rota cover, and carry out reasonable management tasks as requested.
- Solid understanding of housing tenancy management, including service delivery, government policies, legislative frameworks, and equality-related issues
- Working knowledge of housing and public sector legislation
- Familiarity with basic home and estate repair and maintenance matters
- Awareness of welfare benefits and how they relate to housing
- Sensitivity to minority group needs and the barriers they may face
- Proven experience in customer-focused, high-pressure environments
- Comfortable working within diverse communities
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.
London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)
Housing Assistant - part time - Plymouth
Posted today
Job Viewed
Job Description
Have you been looking for a really interesting part time role? Why not consider being our Housing Assistant. You'll be working as part of the housing team based in Devon & Cornwall and you’ll play an integral role as a housing assistant supporting our customer accounts team.
What you’ll be doing
You will be working as part of a team supporting all administration related to customer accounts. You will need great customer service skills and the ability to form professional working relationships with a wide range of customers, colleagues and agencies.
You will be organised, methodical and highly resourceful in your approach. Experience of dealing with challenging situations would be an asset as you will be in regular contact with customers by telephone, email, text message and letter.
You’ll support the wider housing teams across Devon & Cornwall as we are a multifunctional team who support each other when needed.
About you
You’ll be customer focussed and have a strong understanding of the importance of customer service, so being an effective communicator is essential as you will be able to explain things clearly on the phone or in writing. You will be busy, so great time management skills and the ability to manage competing priorities effectively are essential. The ability to adapt and be flexible will also help.
You’ll be confident using IT, specifically the Microsoft office suite and will be happy to follow processes as the customer accounts support is largely achieved by process driven results.
Having knowledge of customer accounts, housing benefits and universal credit would be advantageous but not essential, and if you have experience of working with payment software that would be great but don’t worry, we can teach you!
You’ll need a full UK driving licence and access to a vehicle for work purposes as you may need to travel to support the wider housing team. Our hub office is based in Plymouth.
A strong desire to work in the housing sector, enthusiasm, and a willingness to learn are all important attributes.
We'll be happy to agree a working pattern at the interview.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
You will be required to undertake a basic DBS check if successful.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.