What Jobs are available for Retail Assistant in Kirkby in Ashfield?

• Assist the Store Manager in daily operations and strategic planning.
• Lead, coach, and develop a team of retail staff to achieve sales targets.
• Ensure outstanding customer service is delivered at all times.
• Oversee visual merchandising and store presentation standards.
• Manage inventory levels, stocktaking, and loss prevention.
• Handle customer inquiries, feedback, and complaints efficiently.
• Implement company policies and operational procedures.
• Contribute to sales forecasting and performance analysis.
• Maintain a safe and secure working environment.
• Undertake duty management responsibilities as required.

• Previous experience in a supervisory or management role within retail.
• Strong understanding of retail operations and sales techniques.
• Excellent leadership, interpersonal, and communication skills.
• Ability to motivate and inspire a team.
• Proficiency in inventory management systems.
• Customer-focused with a commitment to service excellence.
• Adaptable and able to work in a fast-paced environment.
• Basic understanding of sales metrics and reporting.

• Process customer orders accurately and efficiently through the e-commerce platform.
• Respond to customer inquiries via email, live chat, and social media in a timely and professional manner, providing excellent customer service.
• Assist with managing product listings, including creating descriptions, uploading images, and ensuring product information is accurate and up-to-date.
• Monitor inventory levels and coordinate with suppliers or fulfillment centres to ensure stock availability.
• Handle returns, exchanges, and refunds, ensuring compliance with company policies.
• Assist in the coordination of shipping and logistics, tracking orders and resolving any delivery issues.
• Gather customer feedback and report any recurring issues or suggestions for improvement to the management team.
• Collaborate with the marketing team on promotional activities and content updates.
• Maintain a high level of product knowledge to effectively assist customers.
• Assist with website maintenance and updates as required.
• Contribute to maintaining the overall professionalism and efficiency of the online store.

• Previous experience in customer service, retail, or e-commerce support is highly desirable.
• Excellent written and verbal communication skills.
• Proficiency in using computers and common software applications (e.g., Microsoft Office, Google Suite).
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
• Strong organisational skills and the ability to manage multiple tasks simultaneously.
• A customer-centric approach with a genuine desire to help others.
• Ability to work independently and manage time effectively in a remote setting.
• A reliable internet connection and a suitable home working environment.
• Attention to detail and accuracy in all tasks.
• A proactive and problem-solving mindset.

Millions of bargain-hunters. Endless pre-loved items. One meaningful purpose.

£12.21 per hour

Reports to: Shop manager

Department: Trading

Location: Beeston

Contract: Permanent

Working hours: Part time 15 hours per week on a rota basis

Closing date: 28th September 2025 at 23:55 This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We're looking for a motivated store assistant to join Cancer Research UK's trading team. You'll be acting as an ambassador for Cancer Research UK. Your shop will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do.

In a lively, vibrant working environment, you'll discover something new every day, whether it's a new high street trend, a new community network or a talent you never knew you had.

You'll also be surrounded by people who are as dedicated to beating cancer as you are.

• Providing excellent customer and supporter service.
• Working as an integral part of the shop team to achieve ambitious sales and fundraising targets.
• Assisting with maintaining shop standards including visual presentation, safeguarding compliance and health and safety.
• Creating relationships with your local community and Cancer Research UK colleagues.
• Supporting fundraising events for your store to achieve fundraising targets.

• An understanding of what makes great customer service.
• Experience of working in a busy customer service environment.
• The ability to manage your own workload and work independently when required.
• The ability to work well in a team.
• Excellent communication skills.

And ideally

• An understanding or an interest in fashion.
• Retail experience

(Download the full role profile)

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our work – from funding cutting-edge research to developing public policy – will change the world. It's exciting to be part of our team.

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don't forget that you have a life outside of work too.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

You can learn more about our fantastic retail teams on our website .

For more information on this career opportunity please visit our website or contact us at .

For more updates on our work and careers, follow us on: Linked In , Facebook , Instagram , Twitter and YouTube .

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

• Engaging with customers to understand their preferences and offering bespoke styling advice.
• Showcasing the latest collections and new arrivals with enthusiasm and product knowledge.
• Achieving and exceeding individual sales targets and contributing to team goals.
• Processing sales transactions accurately and efficiently using the point-of-sale system.
• Maintaining the store's immaculate presentation and visual merchandising standards.
• Building and nurturing a loyal client base through follow-up and personalized communication.
• Keeping abreast of fashion trends and product knowledge to provide informed recommendations.
• Collaborating with the store management team to ensure seamless daily operations.

• A minimum of 2 years' experience in luxury retail sales or a similar customer-facing role.
• An excellent understanding of fashion, trends, and luxury goods.
• Exceptional interpersonal and communication skills, with a polished and professional demeanor.
• A strong sales drive and a results-oriented approach.
• The ability to work collaboratively as part of a team.
• Flexibility to work varying shifts, including weekends and some evenings, as required.
• A genuine passion for providing outstanding customer experiences.
• Proficiency in basic computer applications and POS systems.

• Provide personalized sales consultations to clients via video calls, phone, and email.
• Showcase product features and benefits, understanding individual client needs and preferences.
• Build and maintain strong, long-term relationships with a loyal customer base.
• Process sales transactions accurately and efficiently using our e-commerce platform.
• Achieve and exceed individual sales targets and contribute to team goals.
• Handle customer inquiries, requests, and resolve any issues with professionalism and discretion.
• Stay up-to-date with product knowledge, current trends, and the luxury market landscape.
• Collaborate with marketing and logistics teams to ensure a seamless client experience from order to delivery.
• Maintain a high standard of presentation during virtual client interactions.
• Contribute to team meetings and share insights to improve sales strategies.

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and provide tailored product recommendations.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Maintain visual merchandising standards and ensure the store is clean and organized.
• Assist with inventory management, including receiving and stocking merchandise.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Achieve personal and team sales targets.
• Handle customer inquiries and resolve complaints effectively and courteously.
• Stay up-to-date with product knowledge and promotions.
• Contribute to a positive and collaborative team environment.

• Proven experience in a retail sales role, preferably in a supervisory capacity.
• Excellent customer service and communication skills.
• Strong sales aptitude and a results-oriented approach.
• Ability to work effectively in a team and independently.
• Proficiency in operating a POS system and handling cash.
• A passion for retail and a keen eye for detail.
• Flexibility to work varied shifts, including weekends and holidays, as required by the needs of the business.
• The ability to stand for extended periods and lift/move merchandise up to 20kg.
• A proactive and enthusiastic attitude.