What Jobs are available for Retail Assistant in Peterborough?

Showing 30 Retail Assistant jobs in Peterborough

Customer Service Advisor

PE7 3HH Peterborough, Eastern £12 hour Impact Recruitment

Posted 5 days ago

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Job Description

Customer Service Advisor
Peterborough
Temporary contract (2-3 months)
£12.98 / £27,000 FTE
Hybrid working - 2 days from home
Full-time, Sunday to Thursday

Impact are looking for a confident and capable Customer Service Advisor to support our client through their peak period. This is a temporary contract, to start immediately and run through to the New Year. If you have strong written communication skills, a calm approach to problem solving and previous experience in a customer-focused role, this could be a great fit for you.

You will be handling email-based enquiries, resolving escalated issues, and working closely with internal teams and third parties to keep things running smoothly.


The job:

  • Manage customer service inboxes, responding to enquiries within SLAs and response timeframes.
  • Deal with escalated issues such as missing delivery, payment issues, refunds.
  • Help with daily, weekly and monthly reports.
  • Work with third party contact centre to ensure processes and guidelines are adhered to.
  • Work with supply chain and other internal business teams to review processes and enhance customer experience.

What we need from you:

  • Experience in a customer-focused role.
  • Excellent written communication as the role is mostly email-based.
  • Good IT skills, preferably experience using a CRM system such as Salesforce, and MS Excel.
  • Good administration and organisation skills.

Other details:

  • Hybrid working - 3 days in office, 2 days WFH
  • Full-time hours: 8.30am - 5pm (30-minute paid break, 30-minute unpaid break), 40 total. Sunday to Thursday
  • Successful candidates must be available for immediate interview & start.

Impact Recruitment is an employment agency working on behalf of our client. All responses will be managed in accordance with GDPR.

Please note, due to the high volumes of applications received only shortlisted candidates will be contacted within 72 hours of application. Thank you

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Sales Assistant

Peterborough, Eastern Claire's

Posted 5 days ago

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Job Description

permanent
Sales Associate Opportunity

Join the team. Drive Sales. Be the Most You!

At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities
  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations : Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.

About You

  • Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
  • Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience.
  • Customer-First Mentality: You get people, and you love making them feel confident and empowered.
  • Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up.


Job Requirements
  • You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers.
  • You know how to operate a Point of Sale (POS) system efficiently.
  • You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You possess strong verbal and written communication skills.
  • You have a strong grasp of mathematics and reading comprehension.
  • You have a passion for fashion and an interest in the latest trends.
  • You can create a curated fashion look with product during your shift.

Perks and Benefits
  • Epic Employee Discount: Score the latest accessories at an amazing discount!
  • Career Glow-Up: Real opportunities for promotions and career growth.
  • Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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Sales assistant

Peterborough, Eastern Claire's

Posted 5 days ago

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Job Description

permanent
Part-Time Manager Opportunity

Join the team. Drive Sales. Be the Most You!

At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!
Responsibilities
  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence : Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations : Keep the heartbeat of our store strong by overseeing operations with efficiency and flair. From managing inventory and handling cash transactions to visual merchandising and coordinating promotional activities. You ensure that every aspect of store operations reflects the fun and joy that defines Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.

About You

  • Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
  • Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience.
  • Customer-First Mentality: You get people, and you love making them feel confident and empowered.
  • Retail & Leadership Skills: At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
  • Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up.
Job Requirements
  • You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
  • You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
  • You have completed some high school and have at least one year of retail management experience.
  • You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You are passionate about providing our customers with opportunities to express themselves freely every day.
  • You are energized by interacting with customers and stive to provide excellent service throughout their visit.
  • You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
  • You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
  • You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
  • You are a driven team player with a positive attitude and willingness to learn.
  • You're self-motivated and organized, as some of our stores may require you to work alone at times.
  • You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
  • You can create a curated fashion look with product during your shift.
Perks and Benefits
  • Epic Employee Discount: Score the latest accessories at an amazing discount!
  • Career Glow-Up: Real opportunities for promotions and career growth.
  • Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.
Candidate Journey
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.
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Retail Assistant

Corby, East Midlands Company Shop Group

Posted 24 days ago

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Job Description

Permanent

Join Our Team as a Sales Assistant based at our Corby Superstore.

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location  - Company Shop Corby, Unit 7 Princewood Road, Corby NN17 4AP

Rate of pay  - £12.25 per hour, paid on a 4 weekly basis

Shifts - 15 hours per week over 3 days on a rota basis.

The hours of work are between 6am and 10pm Monday to Friday, 6am and 9pm Saturday and 7am and 8pm Sunday.

Please note the successful candidate will be required to work evenings, weekends and bank holidays.

Requirements

What we are looking for:

Candidates will need to have / be;

• A can do attitude

• A professional manner

• Dedication and enthusiasm

• Good communication skills

• Upbeat and proactive

• Comfortable working with different teams and managers

• A flexible attitude work

• Excellent levels of customer service

Benefits

What's in it for you:

  • Free membership to Company Shop for you and 10 x nominees
  • Annual Flu Injections, high street & leisure vouchers, and on-site Parking
  • Free Tea & Coffee, and Free Fruit Friday
  • Employee Assistance Programme – Grocery Aid
  • Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
  • Contributory pension scheme with death in service benefit

Join us on the journey:  Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that's making a real difference.

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Retail Assistant - Full Time - Cottesmore

LE15 7BL Cottesmore, East Midlands Compass Group

Posted today

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Job Description

Salary: £12.25 per hourShift hours: Full Time

We're currently recruiting a dedicated Retail Assistant to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 30 hours per week.

As a Retail Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.


Here's an idea of what your shift patterns will be: Variable shifts

Please note: This role is contracted to 50 weeks per year

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your key responsibilities will include:

  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about our service and helping customers with natural, engaging service
  • Representing a major High Street brand and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Health and Safety regulations

Our ideal Retail Assistant will:

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure
  • Demonstrate great timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2210/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Reference: com/2210/ / /BULocation: Cottesmore
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Customer Service

Corby, East Midlands £13 Hourly Interaction Recruitment

Posted 3 days ago

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Job Description

contract

Customer Service Advisor

Location: Corby
Hours: Monday to Friday, 9am–5pm
Salary: £24,525.35 per annum
Job Type: Full-time, Temp to Perm

Immediate start

Recruiting on behalf of a valued client, we are currently seeking a dedicated and professional Customer Service Coordinator to join a dynamic and customer-focused team. This is a fantastic opportunity for someone with strong communication skills and a passion for delivering excellent service to play a key role in a fast-paced logistics and distribution environment.

 

About the Role

As the first point of contact for customers, you’ll act as the vital link between clients, warehouse operations, and transport teams. You’ll be responsible for managing orders, resolving queries, and ensuring a smooth and efficient service experience.

 

Key Responsibilities

  • Process and manage customer orders with accuracy and timeliness.
  • Communicate effectively with depot staff to ensure delivery expectations are met.
  • Build and maintain strong relationships with customers and suppliers.
  • Investigate and resolve customer and supplier enquiries and complaints.
  • Support continuous improvement initiatives to enhance service delivery.
  • Maintain accurate data entry across internal systems and reports.
  • Generate customer KPI reports and compile data for invoicing.
  • Ensure compliance with Health & Safety policies.
 

Ideal Candidate Profile

  • Excellent written and verbal communication skills.
  • Ability to empathise with customers and resolve disputes calmly.
  • Strong organisational and time management skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Analytical mindset with good numeracy and financial awareness.
  • Professional, confident, and collaborative approach.
 

What’s in it for You?

  • Competitive salary and stable working hours.
  • Opportunity to work with a supportive and forward-thinking team.
  • A role where your input and ideas for improvement are genuinely valued.
 

Interested?
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Apply today or Lorna on (phone number removed) for more information.

INDKTT

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Customer Service Assistant

Cambridgeshire, Eastern £29000 - £32000 Annually Pure Resourcing Solutions Limited

Posted today

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Job Description

permanent
Customer Service Assistant required to provide admin and sales support to the Customer Relations and Field Sales teams to ensure a smooth, efficient and customer focused service experience.

Permanent role
Up to 32,000pa
Hours: 9am - 5pm or 8am - 4pm daily
Location: North Cambs with 4 days in the office and 1 from home (5 days in the office initially)

Key duties:
  • Prepare, issue and follow up on quotations and orders
  • Coordinate haulage services and purchasing of goods
  • Handle customer complaints professionally
  • Maintain accurate customer data within CRM systems
  • Stay informed on product and market developments

Your skills/experience:
  • Minimum of 1 years customer service or sales admin experience
  • Excellent communication, organisation and problem solving skills

Interested? Please forward your CV today.
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Customer Service Administrator

Rushden, East Midlands £26725 Annually Hawk 3 Talent Solutions

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Job Description

permanent

Customer Service Administrator

Rushden, Northamptonshire NN10
£26,725 per annum

Hours: 9am – 5pm, Monday to Friday

Commutable from Kettering, Northampton, Wellingborough

Permanent Office based role

Are you a proactive and detail-oriented individual with a passion for delivering excellent customer service? Hawk 3 Talent Solutions are recruiting for a Customer Services Administrator to join our dynamic company based in Rushden, Northamptonshire

In this role, you’ll be the key link between our customers and internal teams, ensuring smooth order processing, prompt issue resolution, and clear communication. Reporting to the Sales Manager, you’ll help drive customer satisfaction and support business efficiency

Key Responsibilities:

  • Manage customer orders and forecasts with accuracy and timeliness.
  • Handle customer enquiries via phone and email professionally.
  • Resolve customer issues on first contact whenever possible.
  • Maintain accurate system data and remove obsolete information.
  • Support the external sales team with administrative and logistical tasks.
  • Liaise with technical, sales, and production teams to provide updates.
  • Build strong relationships with customers and internal teams.
  • Identify cross-selling and upselling opportunities.
  • Prepare reports and forecasts as needed.
  • Contribute to continuous improvement initiatives.

What We’re Looking For:

  • Experience in a fast-paced office or customer service environment.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong attention to detail and data entry accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage workload under pressure.
  • A positive, can-do attitude and eagerness to learn.

Experience in manufacturing or distribution is desirable but not essential.

Benefits

  • Onsite Parking
  • Pension
  • Plus other

If you would like to apply for the role of Customer Service Administrator then please email your CV to (url removed)  or call Deb on (phone number removed)

Closing date is Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Customer Service Apprenticeship

North Northamptonshire, East Midlands £15420 - £26000 Annually Starting Off Ltd

Posted today

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Job Description

apprenticeship

Our client strives to improve customers quality of life at home through their exceptional brands, high-class products, and effective solutions. They are home to both globally established Appliance Brands* , such as Bosch, Siemens, Gaggenau and Neff and they offer consumers digital services and sustainable solutions to improve their daily lives.

A fantastic opportunity to work for a prestigious company utilising your customer service skills, as part of your role you will be, handling customer enquiries via incoming and outgoing telephone calls and booking service visits, selling of repair plans, extended warranties and accessories where appropriate, an exciting and varied role.

Key responsibilities:

·    Handling customer enquiries via incoming and outgoing telephone calls and booking service visits.

·    Ownership of customer enquiries and follow through to completion.

·    Promoting products and services with the aim of generating income for the business and improving customer loyalty.

·    Selling of repair plans, extended warranties and accessories where appropriate.

·    Meeting agreed targets set

Person specification:

The apprentice will be required to work with a high level of customer service and be flexible in their approach to their role. The company place great importance on meeting targets set by working as part of a team, comprising regular attendance, punctuality and professionalism. This will be underpinned by on-the-job training for products and policies and full support for a Level 2 Apprenticeship in Customer Service and Functional Skills (if needed) 

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Customer Service Advisors

Rutland, East Midlands £12 Hourly Jacob Thomas Associates

Posted 4 days ago

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Job Description

temporary

Job Title; Customer Service Advisor

Key Skills; Customer Service Advisor, Telecommunications, Customer Service, Data Entry, Business to Customer, Inbound

Salary; 12.21 per hour

Shift; Various shifts available, Monday - Saturday 8:00am - 8:00pm Sunday 10:00am - 6:00pm must be flexible with working hours includes evening and weekend work. Working hours 12 - 40 per week

Location; Oakham

Commutable from; Melton Mowbray, Cottesmore, Edith Weston, Leicester, Stamford, Corby, Uppingham

The Benefits;

  • Great working environment
  • Free Car Parking
  • Hybrid working offered once permanent offer made
  • Training and development opportunities
  • Fantastic Canteen facilities
  • Possible overtime available

We have some very exiting opportunities for Customer Service Advisors to assist with the busy sales period for an international business based in Oakham. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful manufacture and distribution centre. This role is temporary however for the right candidates could lead to more. There are genuine progression opportunities within the business for star performers.

The Role;

  • Answering all incoming calls
  • Processing orders via phone and internet
  • Data input
  • Resolving customers queries
  • Working to set procedures, targets and Health & Safety Guidelines

Our Ideal Candidate;

  • Computer literate
  • Good telephone manner
  • Work to tight deadlines
  • Attention to detail
  • Work within a team environment
  • Previous experience would be an advantage within any customer service sector
  • Potentially suitable for students during their term break

If you are interested in this opportunity please apply directly through this website or call (phone number removed) . If you have not been contacted within 14 days of your application please assume that you have not been successful. We will, however, retain your application for any future roles for which you may be suitable.

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