What Jobs are available for Retail Assistant in Royal Leamington Spa?

Customer Service Coordinator – Transport & Logistics

Location: Leicester | Salary: £25,000 – £0,000 DOE | Hours: Monday to Friday, 8:30am – 5:30pm

Are you a customer service professional with experience in logistics, transport, or distribution? Do you enjoy being the key contact for customers, keeping operations running smoothly, and solving problems on the go? If so, this could be your next career move!

Join a fast-growing, well-established transport and logistics company known for reliability, strong customer relationships, and a supportive, people-first culture.

What the Role Involves

As a Customer Service Coordinator, you’ll be the central point of contact for customers, drivers, and planners, making sure every delivery and collection runs efficiently. You’ll handle enquiries, resolve issues quickly, and keep customers informed with clear, professional communication.

Your responsibilities will include:

• Acting as the first point of contact for customer queries via phone and email

• Updating customers on deliveries, collections, and potential delays

• Liaising with transport planners and drivers to ensure smooth operations

• Resolving issues professionally and maintaining a positive customer experience

• Keeping accurate records using internal systems and transport management software

• Supporting the operations team with reports, updates, and performance tracking

Who We’re Looking For

We’re looking for candidates with proven customer service experience, ideally in logistics, transport, distribution, or manufacturing. You will be:

• Confident communicating with customers, planners, and drivers

• Able to stay calm and professional under pressure

• Highly organised, proactive, and able to multitask effectively

• IT literate, with experience of TMS or WMS systems advantageous

• A natural problem-solver who enjoys helping customers and improving processes

What’s on Offer

• Competitive salary: £25,000 – £3 000 DOE

• Full-time, Monday to Friday, 8:30am – 5:30pm

• Company pension scheme

• Free on-site parking

• Supportive, team-focused working environment

• Real opportunities for career progression and development

About the Company

You’ll be joining a respected and expanding transport and logistics business with a strong reputation for reliability and service excellence. The company is people-focused, down-to-earth, and committed to helping their employees grow and succeed.

If you enjoy working collaboratively, keeping organised under pressure, and being the calm, reliable voice customers rely on, this is the perfect role for you.

Are you passionate about delivering premium customer experiences? Do you thrive in a sales-driven environment and have a background in luxury retail? This could be your next exciting opportunity.

Our client is seeking a confident and customer-focused Retail Sales Specialist to represent their innovative product range in a leading retail environment. You'll be the face of a globally recognised brand, engaging with customers, showcasing cutting-edge technology, and driving sales through meaningful in-store interactions.

Role: Retail Sales Specialist - Luxury Retail
Pay: 12.50 per hour PAYE
Location: Birmingham
Contract : 18 hours per week
IR35 Status: Inside

What You'll Be Doing:

• Deliver premium customer engagement by demonstrating product features tailored to individual customer needs.
• Achieve and exceed sales targets, contributing to overall store performance.
• Build strong in Retail Sales Specialist - Luxury Retail iu-store relationships, becoming a trusted expert and valued part of the retail team.
• Maintain impeccable brand presentation, ensuring displays and stock levels meet brand standards.
• Track and report sales performance using our dedicated platform in real time.

What We're Looking For:

• Experience in luxury or premium retail environments, with a strong focus on delivering exceptional customer service.
• Proven ability to consistently meet or exceed sales targets.
• Confident communicator who can engage customers and build rapport quickly.
• Passionate about technology - whether it's floor care, hair care, or lighting, you'll be excited to share your product knowledge.
• Proactive, results-driven mindset with a keen eye for presentation.
• A team player with an ambitious, can-do attitude and a drive for continuous improvement.

Two years referencing will be required

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation

Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants.

"Follow @LineUpAviation on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the #LineUpAviation tag at anytime! Thank you for your follow!"

• Previous experience in a retail environment, with some supervisory or leadership experience preferred.
• A strong interest in fashion and current retail trends.
• Excellent customer service and interpersonal skills.
• Ability to motivate and guide a team.
• Good organizational and time management skills.
• A proactive and hands-on approach to tasks.
• Basic understanding of sales and stock management.
• Flexibility to work a variety of shifts, including weekends and evenings, as per the needs of the business.
• A positive attitude and a commitment to achieving store goals.

• Lead, motivate, and develop a team of store managers and their staff to achieve sales and profitability goals.
• Implement company sales strategies and initiatives effectively across all assigned retail locations.
• Monitor store performance, analyse sales data, and identify opportunities for growth and improvement.
• Ensure consistent execution of visual merchandising standards and operational procedures.
• Manage inventory levels and stock control to maximise sales and minimise shrinkage.
• Conduct regular store visits and performance reviews, providing constructive feedback and coaching.
• Recruit, train, and onboard new store managers and key personnel.
• Maintain a high standard of customer service and store presentation.
• Manage operational budgets and control expenses effectively within your area.
• Foster a positive and high-performance culture within the retail teams.

• Proven experience in a multi-site retail management role, preferably as an Area Manager or Regional Manager.
• Demonstrable success in achieving and exceeding sales targets in a retail environment.
• Strong understanding of retail operations, merchandising, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyse sales data and develop strategic action plans.
• Proficient in using retail management software and MS Office Suite.
• Valid driver's license and willingness to travel extensively within the Birmingham area.
• Resilience, adaptability, and a proactive approach to problem-solving.
• Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.

BT Customer Service Advisor

Location: Three Snowhill, Snowhill Queensway, Birmingham, B4 6GA

Pay Rates: £13.42 to £31.27 per hour, depending on working hours.

Hours: 37.5

Shift Pattern Options:

Option 1: A four-week, rotating rota. Offering working hours between 6:00 to 17:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Option 2: A four-week, rotating rota. Offering working hours between 8:00 to 19:00 for two weeks and then 12:00 to 23:00 for two weeks. You will have some weekend rest days.

Training will be full-time, and hours will fall between days and evenings.

Please note: No holiday/day off requests will be approved during the first 6 weeks of start date (100% attendance required for training period)

Contract: Temporary to Permanent opportunities

Start Date: 01/12/2025

Join the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology and who provide comprehensive training.

The calls we receive come out of the most extraordinary circumstances, so we've built a team to match. Our people have been specially selected and trained, and we think they are the most knowledgeable and skilled Customer Service Representatives in the industry.

This is a Safety Critical role and you'll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we're capable of remaining calm, confident and provide a reliable service in the most high-pressure situations. All Contact Centre Advisors are UK based to provide a reliable service no matter what. They're all powered by BT's trusted technology too.

As a Customer Service Advisor your role is to quickly gain an understanding of the nature of the call and direct them to the most appropriate emergency services. This is not your everyday call handler role, as you will be supporting individuals in their most critical time of need, as you balance challenging and emotional situations. Your average call will last between 30 -60 seconds and you will follow structured process while communicating to the caller in a clear and calm manner. If you are the type of person who has a genuine desire to help people and make a difference, then this role is ultimately very rewarding.

As a 999 Call Handler you will demonstrate:

* Successful Communication and Active Listening skills

* Critical thinking whilst working under pressure, to empathetically support others

* A caring nature to support individuals in their most critical time of need

* Emotional Intelligence and Heightened Self & Social Awareness

* Good standards of literacy, IT & typing skills with a diligent nature

Training & Development

You'll receive full training and continuous support from experienced trainers, team leaders, and colleagues. Within six months, you will also be upskilled to support Relay UK services.

What is Relay UK?

Relay UK is a free service that enables deaf, hard of hearing, and speech-impaired individuals to communicate over the phone with the help of a relay assistant who relays the conversation between the caller and the person they are calling. You'll be trained to handle a variety of emergency scenarios, but within this service it's your typing performance that ensures no detail is missed when it matters most.

Rewards & Benefits:

* Attractive pay rates,

* Overtime opportunities

* Career progression

* Full paid training

* Instant access to Blue Arrow training portal

* Auto enrolment in pension scheme

* 28 days paid holiday

Application Process

Our recruitment process is designed to be straightforward and supportive:

1.Online Typing Test & Interview - Showcase your experience, capabilities and career goals

2.Client Typing Test & Interview - Meet with hiring managers to discuss your fit for the role

3.Pre-Employment Checks - Includes a Basic DBS and reference checks

Ready to Make a Real Difference?

If you're looking for a meaningful role where every shift ends with the knowledge that you've helped someone in need, apply today and become part of a team that truly matters.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Department:  BIU & Customer Services

Location: Birmingham - Brindley Place

Type of Contract:  Permanent (on-site )

About Us:  GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing Lives through Education

The Role:  The Customer Service Officer is responsible for solving our customers’ problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved.

What the role involves:

• Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT.
• Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available.
• Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff.
• Respond with speed and accuracy to email, phone, and in-person enquiries.
• Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required.

About You:

• Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines.
• Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds.
• Strong written communication abilities, including a professional and inclusive telephone manner.
• Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively.
• Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks.
• Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description
• Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner.
• Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity.
• Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes.

What we offer:

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus 

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

— Barbara Vargas (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.