929 Retail Assistants jobs in Dorchester

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 16 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to a major High Street brand? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
li>Being knowledgeable about our service and helping customers with natural, engaging service
• Representing a major High Street brand and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our ideal Retail Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0307/42978001/52722271/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We're currently recruiting a dedicated Retail Supervisor to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 35 hours per week.

As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Retail Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Job Title: Account Manager - Retail Stationery Sector

Location: Yeovil- Office based

60k-70k plus 3%-20% Company performance Bonus paid 1/4tly

Company Overview:

You will be joining a passionate team that is committed to transforming the paper and print industry. As a rapidly growing business, my client aims to be a leader in the envelopes and packaging sector.

With an enthusiastic workforce, they actively collaborate with customers to create innovative products and provide outstanding service.

If you're eager to showcase your talents and make a real difference, they want to hear from you!

Job Purpose:
As an Account Manager, you'll play a key role in building and maintaining strong relationships with Amazon and customers in the retail stationery industry.

Your position will be vital in keeping current clients satisfied while also bringing in new business.

With excellent communication skills and a knack for problem-solving, you will help close deals and guide a high-performing team.

Key Responsibilities:

• Serve as a trusted advisor for clients by understanding their unique business challenges and consistently delivering exceptional sales service.
• Identify and lead sales opportunities with both existing and new clients, focusing on accounts valued up to 100k per year.
• Build a strong pipeline of potential opportunities by being proactive and developing your business acumen.
• Work closely with clients to become a true partner by understanding their needs, processes, and key decision-makers.
• Create engaging communications, proposals, and presentations that resonate with clients and support sales goals.
• Employ effective questioning and active listening to fully understand customers' buying cycles and timelines.
• Develop and implement a strategy to regularly meet with senior leaders of client organizations, ensuring ongoing business growth.
• Deliver outstanding customer service that can be measured through client feedback and NPS scores.
• Make persuasive presentations to clients that align with their business objectives.
• Monitor competitor activities and collaborate with procurement to refine strategies.
• Maintain an up-to-date CRM system with accurate information regarding client interactions and sales data.
• Provide detailed weekly reports on activities, client progress, and any key issues encountered.
• Promptly follow up on quotes and prospects to maximize conversion rates.
• Enthusiastically share updates about new products with potential clients.
• Collaborate with the procurement team to ensure competitive and accurate pricing for clients.
• Actively participate in team meetings, sharing updates on performance and future goals.
• Address customer inquiries and complaints efficiently, ensuring high levels of satisfaction.
• Work closely with various teams-including Marketing, Finance, and Purchasing-to achieve business objectives.
• Help streamline processes for proof of delivery (POD) to enhance service efficiency.
• Engage actively in sales meetings and promotional events.
• Collaborate with the commercial team to provide accurate sales forecasts.

Competencies Required:

Technical Skills:

• A solid understanding of key business strategies and industry challenges.
• Familiarity with the sector's unique selling points, terminology, and standards.
• Knowledge of envelope and packaging products, along with commercial terms related to profits and pricing.

Personal Skills:

• A warm and approachable personality to build strong relationships.
• Persistence and eagerness to learn and grow.
• Strong attention to detail and good planning skills.
• Effective at managing inquiries and handling objections.
• A sound understanding of the sales process with excellent communication skills.

Professional Experience/Skills:

• Proven experience in resolving customer issues and improving service.
• Excellent listening skills to accurately gauge customer needs.
• Ability to provide insightful solutions to customer challenges.
• Empathy towards clients, managing their expectations effectively.
• Capable of presenting knowledgeably to customers at all levels.
• Experience in understanding Profit & Loss statements.
• Leadership experience in managing a small team through change.

Attitudinal Requirements:

• Always looking for ways to exceed client expectations.
• Resilient and determined to overcome challenges.
• Driven to achieve both immediate and long-term goals.
• Ability to balance client needs with business objectives.
• Comfortable and confident in engaging with staff and clients at all levels.
• A combination of humility, ambition, and intelligence in all interactions.

Working Hours

• Monday to Friday, 8 AM to 5 PM

Benefits

• AXA Private Medical Insurance: Comprehensive coverage for your health.
• Pension Contribution: Secure your future with our pension plan.
• 23 Days Holiday: Enjoy well-deserved time off.
• Progression Opportunities: We support your career growth and development.
• Lunch paid for and charity days off

Customer Service Representative

Job Location:        Poole, Dorset

Job Type:     Permanent

Salary:    £25,000 - £27,000 per annum, depending on experience

Hours:     Monday – Thursday 8.15am – 4.45pm & Friday 8.15am – 3pm  

Benefits:     20 days holiday plus bank holidays + 3 days extra for Christmas shutdown, pension, free onsite parking, excellent working environment

One of the UK’s largest suppliers of engineered products are looking to add to their team by recruiting for a Customer Service Representative on a permanent basis to join their friendly, busy and hardworking team based in Poole.

Within this role your duties will include but are not limited to;

• Dealing with inbound customer enquiries
li>Monitoring sales order inbox and processing customer order requests
• Preparing and sending out customer quotations, then following up
• Keeping customers up to date on orders progress & delivery timescales
• Liaising with customers to find out about any upcoming projects and advising of any offers/promotions
• Maintaining accurate records
• Supporting the business development team with administration tasks

The successful applicant will possess the following:

• Previous Customer Service experience within an office environment
• Strives to consistently provide high levels of customer satisfaction
• Confident and proactive telephone manner
• PC literate with experience of Microsoft applications
• A team player that can work on own initiative
• Ability to work to tight timescales

For more information, please apply with a full CV and covering letter by email or call our Recruitment Team on (phone number removed).

Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender.

By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time.

Keywords; customer service; sales administrator; order processor; order processing; customer support; sales; business development; Poole; Dorset; Bournemouth; Wareham; Christchurch; Ferndown; Wimborne; Holton heath; Verwood; Branksome; Parkstone; tower park; Nuffield; Bearwood; west howe; Lansdowne; Boscombe; Southbourne; Pokesdown; ashley cross; lower Parkstone; Dorchester; Upton; Hamworthy; Creekmoor

Job Opportunity: Sales Administrator

Location: Poole

Salary: up to 24,495 DOE

Are you a detail-oriented, organised individual with a passion for providing excellent customer service? We are looking for a Sales Administrator to join our clients dynamic sales team!

Key Responsibilities:

• Accurately process sales orders
• Handle customer inquiries through telephone, email, and webchat
• Manage daily email correspondence and answer inbound calls, serving as the go-to contact for customers.
• Proactively reach out to customers about quotes, order issues, or aftercare needs.
• Log customer feedback and issues to maintain accurate records.
• Recommend additional products during telephone orders to boost sales.
• Work closely with marketing and warehouse teams to ensure smooth processes.

What We're Looking For:

• Strong organisational and multitasking skills
• Excellent attention to detail
• Effective communication skills, both written and verbal
• Ability to thrive in a fast-paced environment

This role offers a supportive team, opportunities to enhance your customer service and sales skills, and the chance to contribute to a growing organisation. If you're ready to make an impact and take your career to the next level, we'd love to hear from you!

• Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times )
• Scheduling/cancelling appointments, across multiple diaries. 
• Updating information on behalf of clients. 
• Managing basic customer queries. 
• Completing general administration 

• Call centre experience/ Call Handling/ Receptionist experience is required 
• Receptionist experience, preferably from a medical setting but not essential
• Strong organisational skills. 
• Computer/IT savvy. 
• Able to manage a heavy workload. 
• Previous experience within the medical industry would be beneficial but not essential