What Jobs are available for Retail Assistants in Huddersfield?

**Please note this is a site based role in West Yorkshire, England.

Visa sponsorship / relocation is not available for this role.

Project Manager – Creative Retail Displays

Huddersfield, West Yorkshire

Up to £45,000 + benefits

We’re representing a long-established creative manufacturing business that partners with leading retail brands to bring their vision to life — delivering stunning bespoke window and in-store display solutions.

They’re now seeking an experienced Project Manager with a solid understanding of production processes, materials, and finishes used in high-end retail display and bespoke fabrication . This is a hands-on, fast-paced role that bridges design, production, and client delivery.

If you’ve previously managed projects involving acrylics, joinery, or mixed-material builds — particularly within a creative retail, experiential, or display manufacturing environment — this will be right up your street.

The Role

• Interpret and evaluate client briefs, ensuring technical and commercial feasibility.
• Develop project options, quotations, and accurate delivery timelines.
• Coordinate with in-house production and external suppliers to ensure smooth project flow.
• Oversee prototypes, production, and installation – maintaining exceptional quality standards.
• Manage project schedules, budgets, and client expectations from concept through completion.
• Carry out site visits, store surveys, and installation handovers when required.

About You

• Proven background in production-led project management within creative retail display, print, signage, or fabrication.
• Confident understanding of materials and processes such as acrylics, metalwork, and joinery.
• A natural problem-solver who thrives on tight deadlines and multiple moving parts.
• Commercially astute with excellent communication and negotiation skills.
• Full UK driving licence and own transport (site visits are an essential part of this role).
• Highly organised, detail-focused, and client-centric in your approach.

Benefits

• Salary up to £45,000
• Pension, sick pay, on-site parking, and relaxed dress code
• Exciting, creative projects for major retail brands

If you’re a Project Manager who understands the craft and complexity behind bespoke retail environments, and want to be part of a team that turns creative ideas into reality — we’d love to hear from you.

• Exceeding individual and team sales targets.
• Providing expert product knowledge and personalized customer consultations.
• Handling customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintaining an immaculate and inviting store environment through effective merchandising and housekeeping.
• Assisting with stocktakes, inventory checks, and stock replenishment.
• Supporting the Store Manager with operational duties and team supervision.
• Contributing to a positive and high-achieving team atmosphere.
• Adhering to all company policies and procedures, including health and safety regulations.

• Previous experience in a customer-facing retail role, preferably in a sales-driven environment.
• Demonstrable ability to meet and exceed sales targets.
• Excellent communication, persuasion, and negotiation skills.
• Strong understanding of retail operations and visual merchandising principles.
• Ability to work effectively as part of a team.
• Flexibility to work varied shifts, including weekends and public holidays.
• A proactive and solutions-oriented approach to problem-solving.
• Basic IT proficiency for using POS systems and other retail software.

• Engage with customers through various online channels (chat, email, video).
• Provide detailed product information and sales advice.
• Process customer orders accurately and efficiently.
• Handle customer inquiries and resolve complaints professionally.
• Achieve individual and team sales targets.
• Build and maintain strong customer relationships.
• Stay updated on product knowledge and promotional campaigns.
• Contribute to improving the online customer experience.
• Collaborate with the sales and marketing teams.

• Previous experience in retail sales or customer service is advantageous.
• Excellent communication and interpersonal skills.
• Proficiency in using online communication and sales platforms.
• Strong customer focus and problem-solving abilities.
• Ability to work independently and manage time effectively in a remote setting.
• A passion for retail and providing outstanding customer service.
• Adaptability and a willingness to learn new sales techniques.
• Reliable internet connection and a suitable home working environment.

• Provide personalized sales consultations to clients via video calls, phone, and email.
• Showcase product features and benefits, understanding individual client needs and preferences.
• Build and maintain strong, long-term relationships with a loyal customer base.
• Process sales transactions accurately and efficiently using our e-commerce platform.
• Achieve and exceed individual sales targets and contribute to team goals.
• Handle customer inquiries, requests, and resolve any issues with professionalism and discretion.
• Stay up-to-date with product knowledge, current trends, and the luxury market landscape.
• Collaborate with marketing and logistics teams to ensure a seamless client experience from order to delivery.
• Maintain a high standard of presentation during virtual client interactions.
• Contribute to team meetings and share insights to improve sales strategies.

• Greet and engage with customers, offering a warm and personalized welcome.
• Provide expert styling advice and product knowledge on current collections.
• Build and nurture long-term relationships with clients to foster loyalty.
• Drive sales by identifying customer needs and recommending suitable products.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain visual merchandising standards and ensure store cleanliness.
• Manage inventory levels and assist with stock takes.
• Participate in team meetings and training sessions to enhance product knowledge and sales skills.
• Represent the brand with professionalism and uphold its luxury image.

• Previous experience in luxury retail sales is highly desirable.
• A strong passion for fashion and an excellent understanding of luxury brands and trends.
• Exceptional customer service and interpersonal skills.
• Proven ability to meet and exceed sales targets.
• Impeccable personal presentation and grooming.
• Ability to work effectively in a team environment.
• Basic understanding of inventory management and POS systems.
• Flexibility to work retail hours, including weekends and holidays.

Hybrid Role: Dr Sam’s Retail Sales and Customer Experience Executive - Manchester

Location:

●   4 days/week in-store: London (Base Store: Manchester Trafford Centre)

• May be required to work in other stores & occasional travel regionally for store openings and events

●   1 day/week remote: Work from home (CX)

Working Days:

5 days pw, 7.5hrs per day (excluding 1-hour lunch break) on a 4-week rolling rota Mon-Sun   

Overview:

We are looking for a passionate and versatile Retail Sales & Customer Experience Executive to represent Dr Sam’s both in-store and online. This unique hybrid role bridges our physical retail presence with our digital customer experience team — ensuring that every touchpoint, from the shop floor to live chat, reflects the exceptional care, clarity and credibility Dr Sam’s is known for.

Your Responsibilities:In-Store (4 days/week):

●   Act as a passionate ambassador for Dr Sam’s on the shop floor, confidently selling and recommending products to meet customers’ skincare needs, driving sales, customer loyalty and repeat business.

●   Consistently achieve individual sales goals and contribute to brand sales objectives.

●   Stay up to date with product/brand education to ensure the highest level of service.

●   Build strong relationships with in-store teams and clients, becoming a trusted expert

●   Conduct daily operational checks: manage stock levels, ensure testers are replenished, and maintain immaculate display standards.

●   Support education by delivering training sessions to retail partner staff, promoting deep brand and product understanding.

●   Organise and participate in brand-boosting store events, product demonstrations, and popup experiences using tools like the Routine Finder Quiz.

●       Provide weekly reporting on sales, feedback, and field insights to HQ and the Retail & Education Manager.

Remote (1 day/week):

●   Work alongside the Customer Services team to respond to customer enquiries via email, live chat and phone.

●   Resolve product, order, or subscription-related issues in a warm, helpful, and brand-aligned manner.

●   Educate customers digitally about product usage, routines, and troubleshooting.

●   Gather and communicate feedback, trends, and FAQs to the broader team to inform product development and customer experience improvements.

●   Use CX software platform Gorgias and associated tools to manage tickets efficiently and maintain service excellence.

Who You Are:

●   An entrepreneurial people-person who loves both face-to-face and digital interactions, with the ability to make customers feel seen, supported, and educated.

●   Proven experience in retail (ideally beauty/skincare) and/or customer experience roles.

●   Strong product knowledge or passion for skincare and confidence in explaining ingredients, routines, and expected results.

●   Organised and self-motivated, capable of managing priorities across multiple channels.

●   Tech-savvy with experience using helpdesk platforms (Gorgias/Zendesk), subscription platforms, or loyalty programs.

●   Excellent written and verbal communicator.

●   Resilient, solutions-focused and calm under pressure in a fast-paced environment that requires multitasking with minimal supervision.

●   Strong attention to detail, initiative, and the ability to work both independently and collaboratively.

●   Agile and adaptable, with the flexibility to work evenings, weekends, and bank holidays.

What we offer:

●    Competitive salary plus commission

●   33 days holiday (25 days + 8 bank holidays, which you may be required to work)

●   Product allowance & generous employee discount

●   Hybrid working arrangement (1 WFH day/week)

●   Company pension

●   The exciting opportunity to grow with a dynamic, founder-led beauty brand set for global expansion and all the related potential for your career.

About Dr Sam’s:

Founded by cosmetic dermatologist Dr Sam Bunting, we create expert-led, accessible skincare for those who want clarity and results. With a digital-first approach, a passionate community, and powerful clinical formulations, Dr Sam’s is changing the way people engage with skincare.

Join Our Team as a Sales Assistant based at our Middleton Superstore.

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location  - Company Shop Middleton, Stakehill Industrial Estate Touchet Hall Rd, Manchester M24 2SJ

Rate of pay  - £12.25 per hour, paid on a 4 weekly basis

Shifts -

Vacancy A 12 hours per week working 2 6-hour shifts between 8am and 7pm Saturday and 10am and 4pm Sunday

Vacancy B 8 hours per week working 1 8-hour shifts between 6am and 7pm Sunday

Please note, both roles are fixed term contracts for 12 months

Requirements

What we are looking for:

Candidates will need to have / be;

• A can do attitude

• A professional manner

• Dedication and enthusiasm

• Good communication skills

• Upbeat and proactive

• Comfortable working with different teams and managers

• A flexible attitude work

• Excellent levels of customer service

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Contributory pension scheme with death in service benefit

Join us on the journey:  Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that's making a real difference.