What Jobs are available for Retail Assistants in Northfleet?

Job Title: Customer Service AgentDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Part-TimeCompensation:  21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.

Key Responsibilities:

Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.

Qualifications:

Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.

Skills:

Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.

What We Offer:

Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter.  We look forward to learning more about your experience and how you can contribute to our customer service team.

**Be part of an iconic story.**
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world - and - endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube ( , Instagram ( , TikTok ( )
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores, are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities include:
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in-depth product knowledge.
- Building and maintaining professional relationships with our customers.
- Outfit building for customers and making further product recommendations.
- Assessing customers' needs and providing assistance and information on product features.
- Driving store KPIs and suggesting ways to improve.
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About YOU
- You'll connect to consumers and have a previous track record within hospitality or retail.
- You'll be an effective communicator with the collaborate to win.
- You'll inspire trust and recognize and celebrate the contributions and achievements of others.
- You'll adapt fast.
- You'll act with purpose, showing a clear presence on the shop floor.
- You'll take ownership and make informed decisions to find in-store solutions.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.   
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.

**Position Snapshot**
Nestlé UK & Ireland
Nespresso
Retail - Boutique Sales Assistant - Stratford
£13.85 per hour + Potential Bonus + Excellent Benefits + Development Pathway
Full time
**This is a full time (40 hours / 5 days a week) permanent opportunity** , but we are always open to discuss individual's flexible working needs so please speak to us during the recruitment process to understand what this could look like.
**Position Summary**
We're looking for a dedicated and driven Sales Assistant, to join our **_Nespresso_** **boutique in Stratford.** If you can demonstrate a strong understanding of the retail and competitive environment in which the _Nespresso_ business operates, you could contribute to the growing success of the brand.
**_Nespresso_** is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we've responded to consumers' increasing appreciation for quality coffees and our year-on-year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for 'In Home' and 'Out Of Home' consumers.
**A day in the life of Boutique Sales Assistant**
+ Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
+ Welcoming customers to the boutique and adapting to meet their needs.
+ Being a proud and passionate brand ambassador of Nespresso.
Take responsibility, show motivation and in return you can expect great opportunities.
**What will make you successful?**
Just like our brand ambassador, George Clooney, the **_Nespresso_** coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you'll have the passion and panache to provide exactly that. You'll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.
We're looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:
+ Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
+ Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.
**Your Development - Grow with Nespresso!**
Your learning and progression are hugely important to us here at **_Nespresso_** and you can really own this through our development pathway. Your first year will include structured training opportunities, where each milestone is recognised with a monetary reward. You'll develop knowledge and skills around:
+ Our brand, company and people
+ Coffee authority
+ Customer experience
+ Sustainability
+ Operations
You'll be assigned a dedicated team member to offer daily support and have regular check-ins with your supervisor and manager along the way. We can't wait to watch you evolve into a fully-fledged coffee specialist!
As part of Nestlé SA, you can count on us for an attractive benefits package. This includes a competitive pension, up to 10% bonus, and 25 days holiday, with bank holidays on top.
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
To find out more about Nespresso please visit: Nestlé, our values are rooted in respect - for our employees, our customers and our consumers. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken! #LI-DNI

Join Our Team as a Sales Assistant based at our onsite store at Ocado Erith

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Shifts/Hours of work:

14 hours per week

The successful candidates need to be flexible to work between 5am and 8pm Monday to Sunday

Rate of pay: £12.91 per hour, paid on a 4 weekly basis

Location: Company Shop, c/o Ocado Staff Shop, Erith

Requirements

To be successful, you will need to demonstrate:

• A can do attitude

• Dedication, commitment and enthusiasm

• Good communication skills

• A flexible attitude to work

• Excellent levels of customer service

• Ability to work as part of a team

• Initiative

Benefits

Why you’ll love Company Shop Group

• Free membership to Company Shop for you and 10 x nominees.
• Contributory pension scheme.
• Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid.
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
• Life assurance benefit

Sales Associate - Richmond OTE £40k +

The most desired audio brand

At Bang & Olufsen, we strive to be the most desired audio brand in the world. For more than 95 years, we’ve developed products that change moods, inspire minds and instill pride in all of us. We are passionate innovators, using our deep knowledge and collaboration skills to solve and simplify complex challenges every day, each of us driven by the profound effect sound can have on the mind. We welcome others that share our passion.

Join our team of highly talented sales associates and be part of the next chapter of Bang & Olufsen’s global flagship store.

Your mission

As our new Sales Associate, you will join the dedicated team in our established store located in Richmond, London. Your mission is to uphold high-levels of customer service standards whilst selling the company’s full range of products and services to achieve and exceed individual sales targets. The delivery of impeccable customer service is paramount, both before, during and after the sale has taken place, creating a strong customer rapport and long-term loyalty. Together with your amazing team and Store Manager, you will be responsible for covering the day-to-day operational needs of the business.

More specifically, you will:

·   Be the expert on all product and sales details, pricing information, brand awareness, brand history, delivery details, and other customer requirements.

·   Ensure professional and knowledgeable management of all customer queries taking responsibility to see the query through to a satisfactory conclusion.

·   Maintain awareness of new product developments, new company initiatives, and all promotional activity.

·   Ensure products as directed by the line manager ensuring all promotional materials are in place within the correct timescales.

·   Take part in training and development, to expand your professional skillset and knowledge.

·   Attend customer events from time to time either in the evening or at weekends.

·   Attend site surveys and home demonstrations as required including before and after normal working hours if necessary.

Your location

As our next Sales Associate you will be based at the store in Richmond, London. Our store is one of our most unique shops, where new ideas and products are tested for the first time along with visits from Executive Leadership. The Richmond store is one of the lead stores in our retail chains and acts as a showcase exhibition for our brand. The purpose of the store goes beyond sales, as its main objective is to engage our customers in the brand and the B&O world.

What you bring

We seek someone who can demonstrate a passion for sound, aesthetics, and high-end designer products. Someone with an understanding and appreciation of the product quality, who can convey this to our consumers. We are seeking someone who has experience within a luxury or premium goods brand, from a store environment, although the right mindset and passion for retail are just as relevant. Familiarity with high-end electronics and the Bang & Olufsen brand is a great plus.

Furthermore, you:

• Are gregarious, outgoing and have the desire to give excellent customer service.
• Possess great team spirit and a helpful attitude.
• Can identify customer requirements, meet their needs, and maximise sales, using all the resources available.
• Can articulate yourself in English at a professional level, both linguistically and in writing.
• Enjoy representing a high-end brand, high service level, and comfortable with smart dressing.
• It is a plus if you are experienced in networking and approaching affluent people, have luxury brand/high-end lifestyle experience, or have solution selling experience.

Ready to join the most desired audio brand in the world?

Then submit your cv and application in English by pressing the apply button. Applications are assessed continuously, so please apply as soon as possible.

If you want to know more about the position, you are welcome to contact Robert Trajcevski on

Read more about our recruitment process and explore your career opportunities within Bang & Olufsen here.

Empowerment drives our innovation

We are a company of approximately 900 employees worldwide, that makes us small, agile and gives room for individual flexibility and decision-making – this is how we work best. Our hierarchy is flat, and our communication is open and trustworthy. We believe that constructive feedback makes us grow as individuals and as a company, and our leadership is based on a clear direction and facilitating collaboration across functions and borders. We believe strongly in mutual respect and have a genuine interest in learning from each other.

We are more than just a workplace

Life is more fun when it is shared and experienced with others. We collaborate, create and innovate on a global scale every day, and we celebrate and enjoy life together too.

London Full Time Sales Associate

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact—on our industry, our community, and our customers.

Spinelli Kilcollin is seeking a full time sales associate for its London store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor, where exceptional customer service is paramount and tuning into the client’s needs to deliver exemplary service throughout the whole sales cycle is essential. The Retail Sales Associate reports directly to the Store Manager and works closely with other company team members. This position is based at our Mayfair store and requires flexibility to work evenings, weekends, and holidays based on business needs.

Responsibilities include:

• Greeting clients with a friendly and professional demeanor as they enter the store
• Facilitating private client appointments
• Following up on all potential leads through client communication via email, text, and phone calls
• Working closely with sales goals to achieve monthly targets
• Collaborating with Design Department for customization requests
• Process sales using the appropriate sales channels
• Ensuring accurate sales data recording for monthly reporting purposes
• Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships
• Upholding exemplary visual standards throughout the store

Who you are:

• Based in London
• Approachable and friendly team-player, ready to join our quickly growing team!
• Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency

How To Apply

Please email your resume and a cover letter to . We ask that you include three cultural figures who inspire you in any creative field and why.

Impeccable references are required.

We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Our client, a prestigious fashion retailer, is seeking a motivated and experienced Senior Retail Sales Associate to join their flagship store in the heart of London, England, UK . This role is integral to delivering exceptional customer service, driving sales, and maintaining brand standards.

Key Responsibilities:

• Provide outstanding customer service, building strong relationships with clients and understanding their needs.
• Achieve and exceed individual sales targets and contribute to team goals.
• Maintain a high level of product knowledge, including features, benefits, and styling advice.
• Assist customers with product selection, fitting, and purchases.
• Process transactions accurately using the Point of Sale (POS) system.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Assist with visual merchandising, ensuring the store is well-presented and appealing.
• Maintain stock levels, replenish merchandise, and assist with inventory management.
• Open and close the store, ensuring security procedures are followed.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Stay updated on current fashion trends and competitor activities.
• Contribute to a positive and collaborative team environment.
• Handle stockroom organization and cleanliness.
• Participate in store meetings and training sessions.
• Ensure adherence to all company policies and procedures.

Qualifications:

• Proven experience in a retail sales role, with a minimum of 2 years in a senior or key holder position.
• Demonstrated success in achieving sales targets.
• Excellent communication and interpersonal skills, with a passion for customer service.
• Strong product knowledge in the fashion or luxury goods sector.
• Experience with POS systems and retail operations.
• A proactive and results-oriented approach.
• Ability to work effectively in a team and independently.
• Flexibility to work retail hours, including weekends and holidays.
• A keen interest in fashion and styling.
• Good organizational skills and attention to detail.
• Ability to lift and move merchandise.
• Previous experience in high-end retail is preferred.

This is an exciting opportunity to be part of a dynamic retail environment in central London, England, UK , contributing to a renowned brand's success.

Our client, a prestigious retailer, is seeking a highly experienced and customer-focused Senior Retail Sales Associate to join their flagship store in the heart of London, England, UK . This role is pivotal in delivering an exceptional customer experience and driving sales performance. As a Senior Sales Associate, you will be responsible for engaging with customers, understanding their needs, and providing expert product advice. You will also be expected to mentor junior staff, contribute to visual merchandising efforts, and manage inventory. The ideal candidate will have a proven track record in retail sales, with a strong understanding of sales techniques and customer service best practices. Excellent communication and interpersonal skills are essential, along with a passion for the products we offer. You will be adept at handling customer queries, resolving issues, and building lasting relationships. Key responsibilities include achieving individual and team sales targets, maintaining store standards, processing transactions accurately, and contributing to a positive and productive work environment. The role requires a proactive approach, a keen eye for detail, and the ability to work effectively as part of a dynamic team. Previous experience in a similar supervisory or senior sales role is highly desirable. This is a hands-on position requiring you to be on the shop floor, interacting directly with customers. You will also be involved in opening and closing procedures, and potentially deputizing for the store manager during their absence. Our client offers a competitive salary, generous staff discount, and opportunities for career progression within a globally recognized brand. If you are passionate about retail, excel in customer engagement, and are looking for a challenging and rewarding role in a vibrant city location, we encourage you to apply. This is a fantastic opportunity to grow your career in the retail sector, based in London, England, UK .

Our client, a globally renowned luxury fashion house, is seeking an exceptional and charismatic Luxury Retail Sales Associate to join their dynamic team. This is a unique, fully remote opportunity, focusing on providing a high-touch, personalized shopping experience to discerning clientele across the UK. You will be responsible for building lasting relationships, understanding client needs, and curating bespoke selections, all managed through virtual consultations and digital platforms.

Your Role:

• Engage with clients remotely via video calls, phone, and personalized messaging to understand their style preferences and needs.
• Provide expert advice on product selection, styling, and care, reflecting the brand's heritage and craftsmanship.
• Curate personalized product recommendations and style proposals based on individual client profiles.
• Manage client appointments and follow-ups, ensuring a seamless and exceptional service experience.
• Process orders efficiently and coordinate with logistics for timely delivery.
• Build and maintain a loyal client base, fostering strong relationships through consistent and personalized communication.
• Achieve and exceed sales targets through proactive client outreach and exceptional service.
• Stay up-to-date with the latest collections, trends, and brand knowledge.
• Gather client feedback to inform product development and service improvements.
• Collaborate with the virtual sales team to share best practices and support collective goals.
• This role is entirely remote, requiring a professional home office setup and excellent digital communication skills.

Who You Are:

• Proven experience in luxury retail sales, with a passion for fashion and exceptional clienteling skills.
• Outstanding communication, interpersonal, and presentation abilities.
• A polished and sophisticated demeanor, with a natural ability to build rapport.
• Strong sales acumen and a results-oriented mindset.
• Proficiency with virtual communication tools (e.g., Zoom, Teams) and CRM systems.
• Ability to work autonomously and manage your time effectively in a remote setting.
• A genuine interest in luxury goods and a commitment to delivering unparalleled service.
• Fluency in English is essential; additional languages are a plus.
• Ability to work flexibly to accommodate client time zones and peak selling periods.
• This role operates remotely across the UK, with no requirement to attend a physical store.

Join us in redefining luxury retail through innovative, personalized remote client engagement.