305 Retail Assistants jobs in Penzance
Retail Crew
Posted 6 days ago
Job Viewed
Job Description
ABOUT THE ROLE
The role of Retail Crew is the first step on the ladder of our retail development path. Fundamental to the day to day running of the store you are often the first touchpoint our customer has with the brand. This role is critical to drive sales by the delivery of exceptional customer experience that exceeds expectations, standards and operations.
ABOUT FINISTERRE
We have an exciting opportunity for retail professionals to join the Finisterre team at our fantastic Falmouth store.
Born two decades ago from the needs of hardy British surfers, Finisterre creates enduring outdoor wear for an inspired life in and around the ocean. Proudly B Corp certified, we have committed to a deep belief: to make truly exceptional products in a more responsible and transparent way. Whether based at our cliff top headquarters in St. Agnes, Cornwall, or in one of our retail locations across the UK, Finisterre is a truly unique brand and career proposition.
Our store locations are the beating heart of our community. As Finisterre grows and moves forward, we want to increase our retail footprint; opening more stores where our customers are and continuing to make them exciting places that bring our brand and product narratives to life through our friendly, knowledgeable staff and exceptional customer service. Our retail teams offer amazing opportunities to grow a long-term career with purpose-led brand. So, if you want to be part of a truly authentic, purpose-led brand and you share our vision to create exceptional products in a responsible way, then we would love to hear from you.
KEY RESPONSIBILITIES
Customer Experience
- Create an engaging customer relationship, through sharing genuine experience, personal interests and adventure.
- To understand and communicate our POD within our product range authentically through own experience and technical knowledge.
- Openness and honesty in all situations and to take appropriate actions where necessary to ensure a high standard of customer service.
- Build a loyal customer base and positive relationships throughout the Finisterre community, champion your store as a community hub both within our own events and externally.
- Commercial
- Contribute to the commercial success of the store through delivering sale targets and KPI’s. Rising to the challenging targets, embracing change and walking through the door with a positive attitude.
- Exceed customers’ expectations and maximise sales potential through our multi-channel offer effectively.
- Contribute to the timely execution of all launches, promotions and campaigns in store.
Operations
- Optimise conversion through ensuring that visual merchandising and presentation guidelines are followed at all times.
- Maintaining high security through service, shop floor awareness and ensuring all security measures are adhered to.
- Ensure all health and safety policies are adhered to at all times.
- Maintain a high standard of housekeeping throughout the store and back of house.
- Ensure that the shop floor is always fully stocked through effective use of our replenishment systems.
- Contribute to the continuous improvement of operations, always seeking better more efficient practices and feeding back to store managers on potential changes.
People
- Actively participate in the team by helping others and building positive relationships throughout the store.
- Be responsible for own personal development and actively seek opportunities for improvement through internal and external sources.
- Adhere to all current policy and procedure laid out by Finisterre.
- Bring our values to life
Requirements
WHAT YOU’LL BRING TO FINISTERRE
- You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others.
- You are a people person. You genuinely like talking to others, are outgoing and approachable. You bring a sense of fun, enthusiasm and passion to everything you do and work well on your own and as part of a team.
- You are self-motivated. You are proactive and committed in your own personal development, education and training.
- To be willing to take on new and ad hoc tasks when required.
- Previous experience in a customer focused role.
- A strong understanding of exceptional customer service.
- Knowledge of retail operations.
Important : The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.
Benefits
WHAT YOU’LL RECEIVE FROM FINISTERRE
We are offering a part time, permanent contract, based at our Falmouth store. As a Real Living Wage employer, we’ll invest in you with a competitive hourly rate of £12.60 per hour.
But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:
- A discretionary bonus scheme, based on company performance
- A pension scheme with Nest
- 25 days holiday per year, plus an allowance of up to 8 UK bank holidays
- Additional holidays for length of service
- Your birthday day off
- 60% product discount for personal and gift use
- 30% Friends and Family product discount
- Life assurance with access to an employee assistance program
- Access to a wide range of wellbeing programs, including counselling services, headspace membership, eye tests, yoga, cycle to work and a range of perks
- Regular team social and training days
- Paid volunteering opportunities – we will support you in giving back to communities and causes
- Various discounts from our B Corp community
- Individual training and development plans
- Sea Tuesday companywide updates
- And so much more!
Closing date: We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.
Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.
Retail Security Officer
Posted 3 days ago
Job Viewed
Job Description
Position: Retail Security Officer
Location: Truro
Pay Rate: £16.00 per hour
Hours: Various
Shifts: Various
SG / DS SIA licence required.
Your Time at Work
- To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
- To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
- To lawfully deter potential troublemakers on site
- To observe and report incidents using the correct reporting systems
- To carry out all duties assigned by the client or manager to whom you are responsible
- To ensure site knowledge is kept up to date and developments at local level are identified
- To understand and implement any Fire and Safety evacuation procedures
- To assist, if required by the Client, with staff and contractor searches
- To ensure that the Security base is always maintained in a clean and tidy condition
- To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.
Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
Job Ref: (T5)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Retail Security Officer
Posted 3 days ago
Job Viewed
Job Description
Position: Retail Security Officer
Location: Falmouth
Pay Rate: £12.21 - £16.00 per hour
Hours: Various
Shifts: Various
SG / DS SIA licence required.
Your Time at Work
- To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
- To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
- To lawfully deter potential troublemakers on site
- To observe and report incidents using the correct reporting systems
- To carry out all duties assigned by the client or manager to whom you are responsible
- To ensure site knowledge is kept up to date and developments at local level are identified
- To understand and implement any Fire and Safety evacuation procedures
- To assist, if required by the Client, with staff and contractor searches
- To ensure that the Security base is always maintained in a clean and tidy condition
- To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.
Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
Job Ref: (T8)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Retail Security Officer
Posted today
Job Viewed
Job Description
Position: Retail Security Officer
Location: Truro
Pay Rate: £16.00 per hour
Hours: Various
Shifts: Various
SG / DS SIA licence required.
Your Time at Work
- To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
- To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
- To lawfully deter potential troublemakers on site
- To observe and report incidents using the correct reporting systems
- To carry out all duties assigned by the client or manager to whom you are responsible
- To ensure site knowledge is kept up to date and developments at local level are identified
- To understand and implement any Fire and Safety evacuation procedures
- To assist, if required by the Client, with staff and contractor searches
- To ensure that the Security base is always maintained in a clean and tidy condition
- To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.
Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
Job Ref: (T5)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Retail Security Officer
Posted today
Job Viewed
Job Description
Position: Retail Security Officer
Location: Falmouth
Pay Rate: £12.21 - £16.00 per hour
Hours: Various
Shifts: Various
SG / DS SIA licence required.
Your Time at Work
- To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
- To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
- To lawfully deter potential troublemakers on site
- To observe and report incidents using the correct reporting systems
- To carry out all duties assigned by the client or manager to whom you are responsible
- To ensure site knowledge is kept up to date and developments at local level are identified
- To understand and implement any Fire and Safety evacuation procedures
- To assist, if required by the Client, with staff and contractor searches
- To ensure that the Security base is always maintained in a clean and tidy condition
- To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed
Our Perfect Worker
It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.
Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.
Key Information and Benefits
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided
Job Ref: (T8)
TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!
About Staffline
Staffline are working in Partnership with TSS, providing a recruitment solution for security roles.
Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.
This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline
Customer Service Advisor
Posted today
Job Viewed
Job Description
HIRING MULTIPLE CUSTOMER SERVICE ADVISORS!
**September 2025 - Spring 2026, with the possibility of going perm**
Hours: Monday to Friday, 08:00 - 17:00 (37 hours per week on rotational early/late shifts) - Office based.
Start Date: September 2025 - Temporary with potential to become permanent, - Multiple hires.
Salary: £12.21ph
Location: St Ives
Do you want to work for a family-feel company where you are truly valued? Are you passionate about making a difference? Can work-well under pressure?
Interaction Recruitment is proudly partnered with a leading specialist in their market, based in Cambridgeshire, known for expert knowledge, outstanding service, and a supportive working environment. As our client is heading into their peak season, were looking for passionate and customer-focused individuals to join the team as Inbound Customer Service Advisors.
Benefits:
· Family-feel company culture where employees are recognised and appreciated
· Free on-site parking
· Modern, stylish office and kitchen area
· Company parties and social events in summer and winter
· Ongoing training and development opportunities
· Rota provided in advance for better work-life planning
· Temporary-to-permanent opportunity based on performance
What will you be doing?
As an Inbound Customer Service Advisor, you will be the first point of contact for our valued customers, providing prompt, helpful, and professional support. Responsibilities include:
· Handling high volumes of inbound calls and emails in a polite and timely manner
· Providing accurate information regarding products, orders, and deliveries
· Investigating and resolving customer queries quickly and effectively
· Logging interactions with precision using internal systems
· Working closely with internal teams to ensure smooth customer experiences
· Meeting service level targets and call quality standards
Skills or Experience Required
· Experience in a customer service or call centre role (preferred but not essential)
· A natural passion for delivering outstanding service
· Excellent communication skills - verbal and written
· High attention to detail and strong organisational skills
· Ability to work well under pressure and multitask
· Positive, proactive attitude and strong team ethic
Important to Note
· You must be available for 1 full week of training
· No holidays should be booked during the first 2-3 weeks of onboarding due to training
· This is an ongoing temporary role, with the potential to go permanent depending on performance and business need
If you are the candidate we are looking for, then apply now to be considered or contact (phone number removed) to discuss further!
INDPB
Customer Service Advisor - Uncapped Commission
Posted today
Job Viewed
Job Description
Where : EE Truro
Part Time : Permanent
Start Date; 06th October 2025
Salary : £25,087
Hourly rate: £2.82
The Role;
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after months of being here, plus an uncapped super simple commission scheme.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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Customer Service Representative - Uncapped Commission
Posted today
Job Viewed
Job Description
Where : EE Truro
Part Time : Permanent
Start Date; 06th October 2025
Salary : £25,087
Hourly rate: £2.82
The Role;
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after months of being here, plus an uncapped super simple commission scheme.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Advisor - Uncapped Commission
Posted today
Job Viewed
Job Description
Where : EE Truro
Part Time : Permanent
Start Date; 06th October 2025
Salary : £25,087
Hourly rate: £2.82
The Role;
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after months of being here, plus an uncapped super simple commission scheme.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Customer Service Representative - Uncapped Commission
Posted today
Job Viewed
Job Description
Where : EE Truro
Part Time : Permanent
Start Date; 06th October 2025
Salary : £25,087
Hourly rate: £2.82
The Role;
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.
We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Truro?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting salary of £25,087 rising to £25,684 after months of being here, plus an uncapped super simple commission scheme.
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
- Concierge service.
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?