What Jobs are available for Retail Assistants in Redditch?

• Deliver an exceptional, personalised customer service experience.
• Build and maintain strong relationships with a loyal client base.
• Achieve and surpass individual and store sales targets.
• Maintain extensive knowledge of all products and current collections.
• Assist with visual merchandising and store presentation standards.
• Manage inventory, including stock counts and replenishment.
• Process transactions accurately and efficiently.
• Handle customer inquiries and resolve any issues with professionalism.
• Stay updated on fashion trends and competitor activities.
• Contribute positively to the team environment and store operations.

• Previous experience in luxury retail sales or a similar client-facing role.
• Demonstrable sales aptitude and a passion for achieving targets.
• Excellent communication and interpersonal skills.
• A polished and professional demeanour.
• Strong interest in fashion and luxury goods.
• Ability to work effectively within a team.
• Flexibility to work various shifts, including weekends.
• Basic IT proficiency for POS systems and inventory management.
• A proactive and enthusiastic attitude.
• Residency or ability to commute easily to **Wolverhampton, West Midlands, UK**.

• Exceeding individual and team sales targets.
• Providing outstanding customer service and building strong customer relationships.
• Assisting customers with product selection and providing expert advice.
• Processing sales transactions accurately and efficiently.
• Maintaining stock levels and ensuring merchandise is displayed attractively.
• Opening and closing the store as required.
• Handling customer inquiries and resolving issues promptly and professionally.
• Training and mentoring new sales associates.
• Contributing to a positive and collaborative team environment.
• Ensuring store cleanliness and organization.

• Proven experience in a retail sales role, with at least 2 years in a senior or supervisory capacity.
• Excellent communication and interpersonal skills.
• Strong sales and customer service aptitude.
• Ability to work independently and as part of a team.
• Flexibility with working hours.
• Proficiency in using POS systems.
• A passion for the retail industry and product knowledge relevant to our sector.
• High school diploma or equivalent qualification.

• Assisting customers with product selection, offering expert advice and recommendations to meet their needs.
• Driving sales through proactive engagement and effective selling techniques, consistently meeting and exceeding targets.
• Processing customer transactions accurately and efficiently using the point-of-sale system.
• Maintaining a high level of product knowledge across all store offerings.
• Assisting with stock management, including receiving deliveries, replenishing stock, and conducting inventory checks.
• Ensuring the store is kept clean, tidy, and visually appealing, adhering to merchandising guidelines.
• Training and coaching new sales associates, sharing best practices and fostering a positive team environment.
• Handling customer inquiries and resolving complaints with professionalism and empathy.
• Contributing to the overall success and profitability of the store.

• Proven experience in a retail sales environment, with a track record of achieving sales goals.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanour.
• A strong understanding of sales principles and customer service best practices.
• The ability to work effectively both independently and as part of a team.
• Flexibility to work various shifts, including weekends and some public holidays.
• A keen eye for detail and a commitment to maintaining high standards.
• Experience in a senior or supervisory role is advantageous.

• Engage with customers via live chat, email, and social media to answer product inquiries and provide sales assistance.
• Process online orders accurately and efficiently, ensuring timely dispatch.
• Proactively identify customer needs and recommend suitable products or solutions.
• Achieve individual and team sales targets through effective online engagement and upselling techniques.
• Maintain detailed records of customer interactions and transactions.
• Stay up-to-date with product knowledge, promotions, and company policies.
• Collaborate with the wider sales and customer service teams to ensure a seamless customer journey.
• Identify opportunities to improve the online customer experience and contribute to strategy discussions.
• Troubleshoot and resolve customer issues remotely, escalating complex problems as needed.
• Contribute to a positive and collaborative remote working culture.

• Proven experience in a sales or customer service role, preferably in an e-commerce or remote setting.
• Excellent written and verbal communication skills, with the ability to articulate clearly and persuasively online.
• Strong sales acumen and a results-oriented mindset.
• Proficiency with online communication tools (e.g., CRM software, chat platforms).
• Ability to work independently, manage time effectively, and maintain productivity in a remote environment.
• A self-starter with a proactive approach to problem-solving.
• Comfortable working with targets and achieving KPIs.
• High school diploma or equivalent required; further education or sales certifications are a plus.

Join Our Team as a Sales Assistant based at our Dudley Superstore.

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location  - Company Shop, Unit 10, Castle Mill, Birmingham New Road, Dudley

Rate of pay  - £12.25 per hour, paid on a 4 weekly basis

Shifts

Vacancy A 8 hours per week (2 4 hour shifts) between 8am and 8pm Monday to Saturday and 10am and 5pm Sunday

Vacancy B  8 hours per week (2 4 hour shifts) between 6am and 2pm Monday to Saturday and 7am and 11am Sunday

Please note the successful candidate will be required to work evenings, weekends and bank holidays.

Requirements

What we are looking for:

Candidates will need to have / be;

• A can do attitude

• A professional manner

• Dedication and enthusiasm

• Good communication skills

• Upbeat and proactive

• Comfortable working with different teams and managers

• A flexible attitude work

• Excellent levels of customer service

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Contributory pension scheme with death in service benefit

Join us on the journey:  Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that's making a real difference.

Join Our Team as a Sales Assistant based at our Dudley Superstore.

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location  - Company Shop, Unit 10, Castle Mill, Birmingham New Road, Dudley

Rate of pay  - £12.25 per hour, paid on a 4 weekly basis

Shifts

Vacancy A 8 hours per week (2 4hour shifts) between  8am and 8pm Mon-Sat and 10 and 5 Sunday

Vacancy B  8 hours per week (2 4 hour shifts) between  6am and 2pm Monday to Sat and 7am and  11am Sunday

Please note the successful candidate will be required to work evenings, weekends and bank holidays.

Requirements

What we are looking for:

Candidates will need to have / be;

• A can do attitude

• A professional manner

• Dedication and enthusiasm

• Good communication skills

• Upbeat and proactive

• Comfortable working with different teams and managers

• A flexible attitude work

• Excellent levels of customer service

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Contributory pension scheme with death in service benefit

Join us on the journey:  Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that's making a real difference.

• Lead, motivate, and develop a team of store managers and their staff to achieve sales and profitability goals.
• Implement company sales strategies and initiatives effectively across all assigned retail locations.
• Monitor store performance, analyse sales data, and identify opportunities for growth and improvement.
• Ensure consistent execution of visual merchandising standards and operational procedures.
• Manage inventory levels and stock control to maximise sales and minimise shrinkage.
• Conduct regular store visits and performance reviews, providing constructive feedback and coaching.
• Recruit, train, and onboard new store managers and key personnel.
• Maintain a high standard of customer service and store presentation.
• Manage operational budgets and control expenses effectively within your area.
• Foster a positive and high-performance culture within the retail teams.

• Proven experience in a multi-site retail management role, preferably as an Area Manager or Regional Manager.
• Demonstrable success in achieving and exceeding sales targets in a retail environment.
• Strong understanding of retail operations, merchandising, and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyse sales data and develop strategic action plans.
• Proficient in using retail management software and MS Office Suite.
• Valid driver's license and willingness to travel extensively within the Birmingham area.
• Resilience, adaptability, and a proactive approach to problem-solving.
• Bachelor's degree in Business Administration, Marketing, or a related field is advantageous.

Do you have what it takes to make the shelves irresistible to shoppers? Do you have a knack for spotting what looks good and creating eye-catching displays? Do you have an eye for detail?

If so at eXPD8, we're looking for a Retail Merchandiser based in Asda Worcester in the WR1 2DA area. You'll be an integral part of a field-based retail merchandising team, working on behalf of exciting household name brands. Please note that although you will be based in one area, there are work opportunities across a variety of different stores.

You will be responsible for ensuring the fixtures are set up effectively, products and promotions are displayed attractively, and the shelves are well-stocked.

Interested in learning more? Read on below.

About the role:

This role will be work across a variety of categories including: General merchandising which could include books, gift cards and cosmetics.

Confirmed working days/hours:

Adhoc hours each week in Asda Worcester

How you'll deliver excellence:

• Compliance and Standards
• You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.

• You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.

• Product Placement and Replenishment

• You'll arrange and organise products on shelves and displays to maximise visibility and appeal.

• Promotional and Point of Sale Setup

• You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.

• Strong communication and relationship building

• • You'll build and maintain good working relationships with instore colleagues, particularly department and store managers.
• You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores

What makes you excellent:

• Experience of, or a passion for, merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Be comfortable with a bit of manual handling You'll need to move and arrange our products from the warehouse to the shopfloor.
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks
• A full UK driving license and access to a car is required

What makes us excellent:

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources

Z2

• Manage all store operations, including sales, customer service, inventory management, and visual merchandising.
• Lead, train, and motivate a team of retail associates to achieve sales targets and provide exceptional customer service.
• Develop and implement strategies to increase store revenue and profitability.
• Monitor inventory levels, manage stock replenishment, and minimize stock discrepancies.
• Ensure the store maintains high standards of visual presentation and cleanliness.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Recruit, onboard, and conduct performance reviews for store staff.
• Manage store budgets, including labor costs and operational expenses.
• Analyze sales data and market trends to identify opportunities for growth.
• Ensure compliance with all company policies, procedures, and health and safety regulations.

• Previous experience in a retail management or supervisory role, preferably within a fast-paced environment.
• Proven ability to drive sales and achieve financial targets.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service skills with a focus on building customer loyalty.
• Proficiency in inventory management and POS systems.
• Ability to work flexible hours, including weekends and evenings as required.
• A passion for the retail industry and a keen eye for visual merchandising.
• Demonstrated ability to train and develop a team.
• Familiarity with retail operations and best practices.
• Problem-solving skills and the ability to make effective decisions.