Senior Retail Sales Advisor

NR1 1DH Norwich, Eastern £28000 Annually WhatJobs

Posted 5 days ago

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full-time
Our client, a leading fashion retailer, is seeking a dynamic and experienced Senior Retail Sales Advisor to join their team in **Norwich, Norfolk, UK**. This role offers a fantastic opportunity to contribute to a thriving retail environment and advance your career in sales. As a Senior Retail Sales Advisor, you will be instrumental in driving sales, providing exceptional customer service, and mentoring junior sales staff. Your responsibilities will include achieving and exceeding personal and store sales targets, maintaining visual merchandising standards, processing customer transactions accurately, and handling customer inquiries and complaints efficiently. You will also play a key role in customer engagement, building strong relationships with clients to foster loyalty and repeat business. This position requires a proactive approach to sales, excellent communication skills, and a keen eye for detail. The ideal candidate will possess a minimum of 3 years of experience in a customer-facing sales role, preferably within the retail sector. A strong understanding of sales techniques and customer relationship management is essential. You should be adept at identifying customer needs and recommending suitable products, thereby maximizing sales opportunities. Key qualifications include proven sales performance, excellent interpersonal skills, and the ability to work effectively in a fast-paced environment. Experience with POS systems and inventory management software would be an advantage. This role involves a hybrid working arrangement, offering a balance between in-store duties and remote administrative tasks, allowing for flexibility and work-life integration. Join our team and be part of a company that values its employees and invests in their professional development. If you are passionate about retail, customer service, and sales, and are looking for a challenging yet rewarding career move, we encourage you to apply.
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Retail Supervisor

NR3 1AA Norwich, Eastern £25000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a well-established retail brand, is seeking an enthusiastic and experienced Retail Supervisor to support the management team at their store in Norwich, Norfolk, UK . This role is crucial in ensuring the smooth operation of the store, providing excellent customer service, and leading by example to motivate the retail team. The hybrid aspect allows for a balance of in-store presence and potential for remote administrative tasks or training coordination.

Key Responsibilities:
  • Assist the Store Manager in daily store operations, ensuring efficiency and productivity.
  • Supervise and guide a team of retail associates, providing training and support.
  • Ensure high standards of customer service are maintained at all times, addressing customer needs and resolving complaints effectively.
  • Drive sales by engaging customers, promoting products, and achieving sales targets.
  • Maintain store visual merchandising standards, ensuring products are displayed attractively and according to guidelines.
  • Manage inventory, conduct stock takes, and ensure accurate stock control.
  • Assist with opening and closing procedures, cash handling, and end-of-day reconciliation.
  • Uphold company policies and procedures, including health and safety regulations.
  • Support with staff scheduling and ensuring adequate coverage during shifts.
  • Foster a positive and team-oriented work environment.
  • Monitor store performance and identify opportunities for improvement.
  • Contribute to loss prevention efforts and maintain store security.

Qualifications and Skills:
  • Previous experience in a supervisory or leadership role within a retail environment.
  • Demonstrated ability to provide excellent customer service.
  • Strong communication and interpersonal skills.
  • Ability to motivate and guide a team.
  • Knowledge of retail operations and merchandising techniques.
  • Experience with POS systems and basic computer skills.
  • Flexibility to work varied shifts, including weekends and some evenings.
  • A proactive and responsible attitude towards work.
  • Ability to work effectively both independently and as part of a team.
  • Enthusiasm for the retail sector and a customer-centric approach.
  • Previous exposure to hybrid working environments or willingness to adapt to such a model.
This position offers a competitive salary, opportunities for training, and potential career progression within the retail sector. Join a company that values its employees and provides a dynamic working atmosphere. If you are a motivated individual with a passion for retail and leadership, we encourage you to apply.
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Retail Operations Manager

NR1 1HE Norwich, Eastern £35000 Annually WhatJobs

Posted today

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full-time
Our client is seeking a dynamic and experienced Retail Operations Manager to oversee and optimise their retail operations. This is a fully remote role, offering a unique opportunity to manage and support retail staff and strategies from anywhere in the UK. You will be responsible for ensuring the smooth and efficient running of our retail outlets, driving sales performance, and delivering exceptional customer experiences. This position requires a strategic thinker with strong leadership and problem-solving skills, coupled with a deep understanding of retail best practices.

Your responsibilities will include developing and implementing operational strategies to enhance efficiency and profitability, managing inventory levels, and ensuring compliance with company policies and visual merchandising standards. You will play a key role in staff training and development, fostering a positive and productive work environment. The role involves analysing sales data, identifying trends, and implementing initiatives to drive customer engagement and loyalty. You will also be responsible for budget management, cost control, and optimising store layouts. Strong communication and interpersonal skills are vital, as you will be liaising with store managers, staff, and head office departments. This remote role requires proactive engagement with on-site teams and the ability to provide clear direction and support virtually. If you have a passion for retail, a proven ability to drive performance, and a desire to lead operations remotely, we encourage you to apply.

Responsibilities:
  • Develop and implement effective retail operations strategies.
  • Drive sales performance and profitability across retail locations.
  • Manage inventory, stock control, and visual merchandising.
  • Ensure excellent customer service and in-store experience.
  • Recruit, train, and manage retail staff.
  • Monitor and analyse sales data and market trends.
  • Implement operational policies and procedures.
  • Control costs and manage budgets effectively.
  • Foster a positive and productive team culture.

Qualifications:
  • Proven experience in retail management or operations.
  • Strong understanding of retail sales, merchandising, and customer service principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyse data and make informed business decisions.
  • Experience with inventory management systems.
  • Proficiency in MS Office Suite.
  • Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.
  • Ability to work independently and manage responsibilities remotely.
  • Strong organisational and time-management skills.
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Retail Operations Manager

NR1 3PA Norwich, Eastern £40000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a leading retailer, is looking for a dynamic and results-driven Retail Operations Manager to oversee their store operations in **Norwich, Norfolk**. This role offers a hybrid working arrangement, blending in-store leadership with remote strategic planning and reporting. You will be responsible for driving sales performance, optimizing store layouts, managing inventory effectively, and ensuring an exceptional customer experience. Key duties include recruiting, training, and motivating a high-performing retail team, setting sales targets, and monitoring performance against key metrics. You will also manage budgets, control costs, and ensure compliance with health and safety regulations. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a deep understanding of retail operations and merchandising. Excellent communication and problem-solving abilities are essential. This is a fantastic opportunity to lead a vibrant retail environment and contribute to the continued success of our client.

Responsibilities:
  • Lead and manage daily store operations to achieve sales and profitability targets.
  • Develop and implement effective sales strategies to drive customer engagement and loyalty.
  • Oversee inventory management, including stock control, ordering, and merchandising.
  • Ensure a high standard of customer service is delivered at all times.
  • Recruit, train, coach, and develop retail staff to foster a positive and productive work environment.
  • Manage store budgets, including P&L responsibility, and control operational costs.
  • Maintain store presentation, visual merchandising standards, and ensure compliance with health and safety regulations.
  • Analyze sales data and market trends to identify opportunities for growth.
  • Resolve customer complaints and operational issues promptly and effectively.
  • Collaborate with regional managers to align store objectives with overall business strategy.
Qualifications:
  • Proven experience as a Store Manager or Retail Operations Manager.
  • Demonstrable success in meeting or exceeding sales targets.
  • Strong understanding of retail KPIs, merchandising, and inventory management.
  • Excellent leadership, team management, and communication skills.
  • Proficiency in retail management software and MS Office Suite.
  • Ability to work effectively in a hybrid work environment.
  • Customer-centric approach with a passion for retail excellence.
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Retail Operations Manager

NR1 1AB Norwich, Eastern £45000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is a well-established and respected retail company with a strong presence in Norwich . They are currently seeking an experienced and dynamic Retail Operations Manager to oversee and optimize the day-to-day running of their flagship store. This role is essential for ensuring a seamless customer experience, maximizing store profitability, and maintaining the highest standards of visual merchandising and operational efficiency. You will be responsible for managing a team of retail staff, including hiring, training, performance management, and fostering a positive and productive work environment. Key duties include inventory management, stock control, implementing sales strategies, and ensuring compliance with company policies and procedures. The ideal candidate will possess a proven track record in retail management, with a deep understanding of operational best practices, visual merchandising, and customer service excellence. Strong leadership, communication, and problem-solving skills are crucial. You will need to be results-oriented, with the ability to analyze sales data, identify trends, and implement effective strategies to drive business growth. This role requires a proactive approach to identifying and resolving operational challenges. The ability to inspire and motivate a team is paramount. Join a reputable organization where your contributions to operational success and customer satisfaction will be highly valued.
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Retail Operations Supervisor

NR1 1BD Norwich, Eastern £28000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is looking for a motivated and customer-focused Retail Operations Supervisor to oversee the efficient functioning of their retail store. This role is key to ensuring a positive shopping experience for customers and a productive environment for the store team. You will be responsible for supervising daily store operations, managing inventory, ensuring visual merchandising standards are met, and providing excellent customer service. Key duties include assisting customers, processing transactions, training and coaching sales associates, and maintaining store cleanliness and organization. The ideal candidate will have previous retail experience, preferably in a supervisory or leadership role. Strong communication, interpersonal, and problem-solving skills are essential. You must be able to lead by example, motivating the team to achieve sales targets and uphold company policies. This position requires a proactive approach, the ability to work flexible hours including weekends and holidays, and a genuine passion for the retail industry. You will play a vital role in driving sales performance and ensuring the smooth running of the retail outlet. Your commitment to customer satisfaction and team development will be highly valued. This role involves direct interaction with customers and team members on the retail floor, requiring your presence at the location. You will have the opportunity to contribute to the store’s success through effective team leadership and operational oversight.

Key Responsibilities:
  • Supervise daily retail store operations.
  • Manage inventory levels and stock control.
  • Ensure high standards of customer service.
  • Train and mentor retail sales associates.
  • Monitor and drive store sales performance.
  • Implement visual merchandising guidelines.
  • Handle customer inquiries and resolve issues.
  • Ensure store compliance with policies and procedures.
  • Maintain store cleanliness and organization.
  • Assist with opening and closing procedures.
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Retail Operations Manager

NR1 3PA Norwich, Eastern £38000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is looking for an experienced and dynamic Retail Operations Manager to oversee the daily operations of their flagship store. This role is crucial for ensuring a seamless customer experience, optimizing store performance, and leading a motivated retail team. You will be responsible for managing inventory, implementing sales strategies, adhering to visual merchandising standards, and driving operational efficiency. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for customer service.

Key Responsibilities:
  • Manage all aspects of store operations, ensuring high standards of customer service.
  • Lead, train, and motivate the store team to achieve sales targets and operational goals.
  • Oversee inventory management, including stock control, ordering, and merchandising.
  • Implement and monitor sales strategies to maximize revenue and profitability.
  • Ensure compliance with all company policies, procedures, and health and safety regulations.
  • Maintain store appearance and visual merchandising standards.
  • Handle customer inquiries and resolve any issues promptly and professionally.
  • Analyse sales data and operational reports to identify areas for improvement.
  • Manage staffing levels and schedules to ensure adequate coverage.
  • Contribute to the development and execution of local marketing initiatives.

Qualifications:
  • Proven experience in retail management, with a strong track record of success.
  • Excellent leadership, communication, and interpersonal skills.
  • Solid understanding of retail operations, sales, and customer service principles.
  • Ability to analyse sales data and make informed business decisions.
  • Strong organizational and time-management abilities.
  • Experience with POS systems and retail management software.
  • A proactive approach to problem-solving and continuous improvement.
  • Passion for the retail industry and delivering exceptional customer experiences.
  • Flexibility to work varied shifts, including weekends and holidays.

This is an exciting opportunity to take on a key leadership role within a growing retail brand, based in the vibrant city of Norwich, Norfolk, UK . Join us and drive success in a hands-on, engaging environment.
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Retail Store Manager

NR2 1LW Norwich, Eastern £30000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a popular retail brand, is seeking an experienced and dynamic Retail Store Manager to oversee their store in **Norwich, Norfolk, UK**. This is an on-site position, offering a vibrant and fast-paced work environment. The ideal candidate will be responsible for driving sales, managing staff, ensuring exceptional customer service, and maintaining operational excellence within the store.

As the Store Manager, you will lead and inspire your team to achieve sales targets and deliver outstanding customer experiences. Your responsibilities will include recruiting, training, and developing staff, managing inventory, controlling costs, and ensuring visual merchandising standards are met. You will also be responsible for opening and closing procedures, cash handling, and upholding company policies and procedures. The ability to analyze sales data and implement strategies to improve store performance is essential.

Key Responsibilities:
  • Manage all day-to-day operations of the retail store.
  • Lead, motivate, and train a team of retail associates to achieve sales goals and provide excellent customer service.
  • Drive sales performance through effective merchandising, promotions, and customer engagement.
  • Manage inventory levels, stock control, and ordering processes.
  • Ensure the store adheres to visual merchandising standards and maintains a clean and organized appearance.
  • Handle customer inquiries, complaints, and feedback in a professional and timely manner.
  • Implement and enforce company policies and procedures.
  • Manage staff scheduling, performance reviews, and disciplinary actions.
  • Monitor sales performance, analyze key metrics, and develop strategies for improvement.
  • Ensure compliance with health and safety regulations.

Qualifications:
  • Proven experience as a Retail Store Manager or Assistant Manager.
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive sales and achieve business objectives.
  • Experience in staff management, training, and development.
  • Knowledge of inventory management and visual merchandising principles.
  • Excellent customer service skills.
  • Ability to analyze sales data and make informed decisions.
  • Proficiency in POS (Point of Sale) systems and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.

This is an excellent opportunity for a motivated retail professional to take on a leadership role and contribute to the success of a well-known brand.
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Senior Retail Manager

NR1 1AA Norwich, Eastern £35000 Annually WhatJobs

Posted 2 days ago

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full-time
WhatJobs is seeking a dynamic and experienced Senior Retail Manager to oversee operations at our flagship store in Norwich, Norfolk, UK . This role involves managing a team of sales associates, driving sales performance, ensuring exceptional customer service, and maintaining visual merchandising standards. You will be responsible for inventory management, staff scheduling, and implementing promotional strategies to maximize profitability. The ideal candidate will have a proven track record in retail management, strong leadership skills, and a passion for creating a positive shopping experience. This is a Hybrid position, requiring a blend of in-store presence and remote administrative tasks. Responsibilities include:
  • Leading and motivating a high-performing retail team.
  • Developing and implementing sales strategies to achieve targets.
  • Managing store inventory, stock control, and ordering processes.
  • Ensuring compliance with health and safety regulations.
  • Providing excellent customer service and resolving customer inquiries or complaints.
  • Conducting staff training and performance reviews.
  • Analyzing sales data and market trends to identify opportunities.
  • Overseeing visual merchandising to create an attractive store environment.
  • Collaborating with the head office on marketing initiatives and new product launches.
  • Managing store budget and operational expenses.
  • Performing administrative duties remotely, including reporting and team communication.
Qualifications:
  • Minimum 5 years of experience in retail management.
  • Demonstrated leadership and team management skills.
  • Strong understanding of retail operations and merchandising.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail management software and POS systems.
  • Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
  • Ability to work flexible hours, including weekends and holidays.
Join our team and contribute to the success of a leading retail brand in the heart of Norwich .
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Retail Store Manager

NR2 1AU Norwich, Eastern £30000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client is looking for a dynamic and customer-focused Retail Store Manager to lead their flagship store in **Norwich, Norfolk**. This is a fantastic opportunity for an experienced retail professional to drive sales, manage operations, and build a high-performing team. The Store Manager will be responsible for all aspects of store performance, including sales, customer service, inventory management, visual merchandising, and staff training and development. You will create and maintain an exceptional shopping experience for customers, ensuring brand standards are met and exceeded. Key responsibilities include setting sales targets, monitoring performance, and implementing strategies to achieve store goals. You will manage staff scheduling, recruitment, and performance reviews, fostering a positive and motivating work environment. Inventory control, including stocktaking, loss prevention, and visual merchandising, will be a key focus to optimise store presentation and profitability. The ideal candidate will have previous experience as a Retail Store Manager or Assistant Manager, with a strong understanding of retail operations and sales techniques. Excellent leadership, communication, and interpersonal skills are essential for managing and motivating a team. You should be passionate about customer service, possess strong visual merchandising skills, and be proficient in using POS systems and retail management software. A proactive approach to problem-solving and the ability to work effectively under pressure are crucial. This role requires a commitment to working flexible hours, including weekends and evenings, as needed, to meet business demands. Join our client and lead a successful retail operation in the heart of Norwich.
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