What Jobs are available for Retail Assistants in Sale?

German and/or French-speaking Wholesale Customer Service Representative – Hybrid (London) or Fully Remote (UK)

We’re looking for a German and/or French-speaking Customer Service Representative with strong B2B customer service experience , ideally within a wholesale, retail, or distribution environment .

In this role, you’ll be the key contact for a portfolio of European clients, managing the full order cycle from placement to delivery. You’ll work closely with sales, logistics, and credit teams to ensure smooth order flow, resolve issues efficiently, and deliver outstanding customer support.

This is an excellent opportunity to join a collaborative, international team where your communication and organisational skills will truly shine.

Key Responsibilities:

• Manage all aspects of order processing, ensuring accuracy and timely delivery
• Build and maintain strong relationships with key accounts and internal departments
• Communicate proactively with clients about stock, lead times, and delivery schedules
• Provide after-sales support, handling returns and credits efficiently
• Liaise with the credit and operations teams to ensure smooth account management

What’s on Offer:

• Hybrid role (London-based) or fully remote anywhere in the UK – only occasional London meetings (once a month or less)
• A people-focused, inclusive culture that values initiative and teamwork
• Competitive salary, strong benefits package, and flexibility
• Real opportunities for personal and professional development

What You’ll Bring:

• Fluency in German and/or French , plus excellent English communication skills
• Proven B2B customer service experience (wholesale experience strongly preferred)
• Excellent attention to detail and organisational skills
• A proactive, solution-oriented approach to problem-solving

If you’re a confident communicator who thrives in a fast-paced environment and enjoys building strong client relationships, we’d love to hear from you.

Apply now or send your CV to

• Exceeding individual and team sales targets.
• Providing expert product knowledge and personalized customer consultations.
• Handling customer inquiries, complaints, and returns with professionalism and efficiency.
• Maintaining an immaculate and inviting store environment through effective merchandising and housekeeping.
• Assisting with stocktakes, inventory checks, and stock replenishment.
• Supporting the Store Manager with operational duties and team supervision.
• Contributing to a positive and high-achieving team atmosphere.
• Adhering to all company policies and procedures, including health and safety regulations.

• Previous experience in a customer-facing retail role, preferably in a sales-driven environment.
• Demonstrable ability to meet and exceed sales targets.
• Excellent communication, persuasion, and negotiation skills.
• Strong understanding of retail operations and visual merchandising principles.
• Ability to work effectively as part of a team.
• Flexibility to work varied shifts, including weekends and public holidays.
• A proactive and solutions-oriented approach to problem-solving.
• Basic IT proficiency for using POS systems and other retail software.

Join Our Team as a Sales Assistant based at our Middleton Superstore.

We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.

About us

Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.

Details of location and shift pattern:

Location  - Company Shop Middleton, Stakehill Industrial Estate Touchet Hall Rd, Manchester M24 2SJ

Rate of pay  - £12.25 per hour, paid on a 4 weekly basis

Shifts -

Vacancy A 12 hours per week working 2 6-hour shifts between 8am and 7pm Saturday and 10am and 4pm Sunday

Vacancy B 8 hours per week working 1 8-hour shifts between 6am and 7pm Sunday

Please note, both roles are fixed term contracts for 12 months

Requirements

What we are looking for:

Candidates will need to have / be;

• A can do attitude

• A professional manner

• Dedication and enthusiasm

• Good communication skills

• Upbeat and proactive

• Comfortable working with different teams and managers

• A flexible attitude work

• Excellent levels of customer service

Benefits

What's in it for you:

• Free membership to Company Shop for you and 10 x nominees
• Annual Flu Injections, high street & leisure vouchers, and on-site Parking
• Free Tea & Coffee, and Free Fruit Friday
• Employee Assistance Programme – Grocery Aid
• Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
• Contributory pension scheme with death in service benefit

Join us on the journey:  Don't miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.

Apply now and be part of a business that's making a real difference.

Full Time & Part Time Hours available

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

• You can work at a fast pace to achieve and exceed KPI’s. You feed on the buzz of achieving your goals and being the best, you can be. You do not want to meet expectation – you exceed it.
• “Team work makes the dream work” – is your working motto. You understand your impact and how vital your role is. You can adapt to change at the last minute and be a real support to your managers and colleagues alike.
• You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You live and breathe the Charlotte Tilbury makeup looks – and can recreate the magic of these on your customer, as well as offering advice and guidance. You pride yourself on knowing your customers are returning back to you.
• You follow the company grooming standards to a tee – you know what good looks like and are not afraid to display this.

• You will ideally have had some experience as a Sales Advisor. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.

• You aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You love all things Charlotte Tilbury – and are not afraid to spread the word.
• Ideally you will have experience in applying makeup – and knowing how to adapt your style to different customers with different needs.
• You champion positivity – and can think in a limitless way that makes your energy shine.
• You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
• You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.

• You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
• You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
• We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

• Minimum of 3 years of experience in retail sales, preferably in fashion.
• Proven ability to meet and exceed sales targets.
• Excellent customer service and communication skills.
• Experience with visual merchandising and stock management.
• Ability to work effectively in a team environment.
• Flexible availability, including evenings and weekends.
• Passion for fashion and understanding of retail trends.

• Lead, motivate, and manage a high-performing retail team.
• Develop and execute sales strategies to achieve and exceed revenue targets.
• Oversee daily store operations, ensuring efficiency and smooth running.
• Manage inventory levels, including ordering, stocktaking, and loss prevention.
• Implement and maintain visual merchandising standards to enhance product presentation.
• Provide exceptional customer service, fostering loyalty and positive brand perception.
• Analyse sales performance data and report on key metrics.
• Manage store budgets and operational expenses.
• Ensure compliance with health, safety, and security regulations.
• Collaborate with the wider management team on strategic initiatives.

• Proven experience as a Retail Manager or Assistant Manager.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Commercial acumen and a strong understanding of retail KPIs.
• Ability to analyse data and make informed decisions.
• Proficiency in retail management software.
• Flexible to work various shifts, including weekends and holidays.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

• Manage day-to-day store operations to ensure smooth and efficient functioning.
• Lead, train, and motivate a diverse team of retail staff.
• Drive sales performance and achieve store revenue targets.
• Ensure exceptional customer service standards are met and exceeded.
• Oversee inventory management, stock control, and merchandising.
• Implement visual merchandising strategies to enhance store appeal.
• Manage store budgets and control operational costs.
• Ensure compliance with health, safety, and security policies.
• Analyse sales data and market trends to identify opportunities.
• Collaborate with head office on marketing and promotional activities.

• Proven experience in retail management (minimum 5 years).
• Demonstrated success in driving sales and managing store operations.
• Strong leadership and people management skills.
• Excellent customer service orientation.
• Proficiency in inventory management and POS systems.
• Knowledge of visual merchandising techniques.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Passion for the retail industry and customer engagement.

• Managing daily store operations, including opening and closing procedures.
• Achieving and exceeding store sales targets and KPIs.
• Leading, coaching, and motivating the store team to deliver outstanding customer service.
• Recruiting, training, and developing retail associates.
• Managing staff rotas and ensuring adequate store coverage.
• Overseeing inventory management, stock control, and merchandising.
• Implementing visual merchandising standards to maximise product appeal.
• Ensuring compliance with all health, safety, and security procedures.
• Handling customer complaints and resolving issues effectively.
• Monitoring store performance and reporting on key metrics to senior management.
• Driving customer loyalty and repeat business through exceptional service.
• Controlling store expenses and managing budgets effectively.

• Proven experience as a Retail Store Manager or Assistant Manager in a fast-paced retail environment.
• Demonstrable track record of achieving sales targets and driving business growth.
• Strong leadership, team management, and motivational skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail operations, inventory management, and visual merchandising.
• Ability to analyse sales data and implement effective strategies.
• Excellent communication and problem-solving abilities.
• Flexibility to work varied shifts, including weekends and holidays.

• Lead and manage all aspects of retail store operations.
• Develop and execute strategic plans to achieve sales and profitability goals.
• Oversee regional managers and store managers, providing guidance and support.
• Manage operational budgets, P&L, and identify cost-saving opportunities.
• Ensure consistent implementation of merchandising, marketing, and operational standards.
• Drive initiatives to enhance customer experience and loyalty.
• Optimize inventory management and supply chain processes.
• Implement and enforce loss prevention strategies.
• Recruit, train, and develop high-performing store teams.
• Analyze sales data and market trends to inform decision-making.

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 10+ years of progressive experience in retail management, with at least 5 years in a senior operational leadership role.
• Proven track record of successfully managing multi-site retail operations.
• Strong understanding of retail KPIs, financial management, and P&L responsibility.
• Exceptional leadership, team building, and motivational skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Strategic thinker with strong analytical and problem-solving capabilities.
• Proficiency in retail management software and analytics tools.
• Ability to travel regularly within the designated region.