What Jobs are available for Retail Assistants in Shoreham by Sea?

• Achieve and surpass individual and store sales targets through effective sales strategies and exceptional client engagement.
• Develop and maintain a loyal client base by providing personalized service and building strong, lasting relationships.
• Lead, coach, and motivate the sales team to deliver outstanding customer experiences and achieve their sales goals.
• Oversee daily store operations, including visual merchandising, inventory management, and compliance with brand standards.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Manage stock levels, ensure accurate inventory control, and participate in stock takes.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Organize and execute in-store events and clienteling initiatives to drive traffic and sales.
• Ensure the store environment is immaculate, luxurious, and reflects the brand's image.
• Contribute to the development of local marketing strategies in collaboration with the marketing department.

• Proven track record in luxury retail sales, with at least 3-5 years in a supervisory or management role.
• Demonstrable success in achieving sales targets within the luxury goods sector.
• Exceptional clienteling skills and a passion for building long-term customer relationships.
• Strong leadership qualities with the ability to inspire and manage a team.
• Excellent communication, interpersonal, and presentation skills.
• A keen eye for detail and a strong sense of style, with an understanding of current fashion trends.
• Proficiency in retail POS systems and inventory management software.
• Flexibility to work a range of hours, including weekends and evenings, as required by the business.
• A genuine passion for luxury brands and customer service excellence.

Summary

£14.95 - £5.45 per hour  | 40 hour contract | New Store | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per h r for work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks 
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards 
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Summary

£14.95 - £5.45 per hour  | 30 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.

Just like you.

As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per h r for work during bank holidays and .50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

What you'll do

• Motivate and support your team, learning from our Leadership and Company Principles
• Swiftly solve problems and delegate tasks 
• Create an environment where your colleagues can succeed alongside you
• Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager
• Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly
• Give our customers the very best experience every time they visit your store

What you'll need

• Experience leading a team to achieve targets in a bustling, fast-paced environment
• The ability to effectively delegate tasks and motivate your team
• Patience and a friendly manner with the ability to keep calm in any situation
• Passion to thrive as a key part of the Store Team
• A proactive and encouraging approach to help your colleagues develop themselves and store operations

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Enhanced family leave
• Pension scheme
• Long service awards 
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. 
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. 

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Location

Worthing

Vacancy Type

Full Time/Permanent

Pay Range

£25,623 Pro rata for part-time roles

Contracted Hours

37.5 hours per week

Application Deadline

Thursday, October 2, 2025

Job Profile

Job Profile document

Job Summary

About the role

Our Shops and Distribution Centres provide one of our most important revenue streams and offer quality items and a friendly service.

At a time of continued expansion, we currently have the following vacancy:

• Would you like to work for a much-loved local charity?
• Do you have a passion for fashion and quality homewares?
• Would you like to join a highly successful retail team?

As a Retail Shop Manager, it will be helpful if you have retail and customer service skills, although full training will be given.

Responsibilities include Using people skills to help deliver income to the hospice. Helping to give excellent customer service, assisting in managing a team of staff and volunteers, stock control, Gift Aid capture, daily cash handling and banking, ensuring the staff, volunteers, the shop and the site are safe and secure. You will be energetic and love variety and keeping our shop attractive. You will have responsibility for all aspects of the business after full induction training.

Location: The post is based at our St Barnabas shop in Durrington, but involves regular travel to the hospices, the Retail Distribution Centre and to other shops in Sussex. The role may involve managing and supporting in other shops as requested.

Essential criteria

• A good standard of general education to GCSE level or equivalent and/or qualified by experience
• Proven leadership experience
• Previous retail experience in either in the charity, fashion or hospitality sectors
• Retail management experience with budget accountability
• Good interpersonal skills with ability to motivate and influence individuals and teams
• Able to interact and collaborate effectively to support colleagues and other departments
• Good written and verbal communications skills with the ability to give written and verbal instructions effectively
• Able to communicate confidently with a wide range of people and with sensitivity
• Able to assess situations and defuse conflict situations positively
• A team player with the ability to work on own initiative
• Able to respond positively to changing demands
• Able to deliver on deadlines, maintaining accuracy and attention to detail
• A valid UK driving licence and the ability to travel frequently throughout the working day across the catchment area for the hospice

This list is not exhaustive. Please see the job description for full details of the essential criteria for this role.

About us

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce.

Chestnut Tree House is the children's hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions.

St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services.

Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

Benefits

• Company pension scheme or NHS pension scheme for eligible employees
• Up to 35 days' annual leave inclusive of bank holidays
• On-site education support and study leave opportunities
• Option to access Health Shield and cover your everyday cost of healthcare for less
• Free parking, subsidised meals and various social activities
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
• Employee Assistance Programme
• Death in Service

Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• Develop and implement operational strategies to maximise store profitability and achieve sales targets.
• Manage all aspects of daily store operations, including inventory management, visual merchandising, and staff scheduling.
• Lead, motivate, and develop a high-performing store team, fostering a positive and customer-centric culture.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Monitor key performance indicators (KPIs) and analyse sales data to identify trends and opportunities for improvement.
• Manage store budgets, controlling costs and optimising resource allocation.
• Oversee the customer service function, ensuring consistently high levels of customer satisfaction.
• Implement and maintain effective stock control procedures, minimising shrinkage and optimising stock levels.
• Drive initiatives to enhance the in-store customer experience and build customer loyalty.
• Liaise with head office departments, including marketing, buying, and HR, to align store activities with overall business objectives.
• Stay abreast of industry trends and competitor activities to identify opportunities and threats.
• Conduct regular performance reviews and provide ongoing coaching and development to store staff.

• Proven experience as a Retail Manager or in a similar senior retail operations role.
• Demonstrated success in driving sales growth and achieving operational excellence.
• Strong leadership and people management skills, with the ability to inspire and motivate teams.
• Excellent understanding of retail operations, merchandising, and inventory management.
• Proficiency in retail management software and MS Office Suite.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a fast-paced, demanding retail environment.
• Strategic thinker with a commercial acumen and a passion for customer service.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Flexibility to work various shifts, including weekends and evenings, as needed.